Pg Glass

What Pg Glass does

PG Glass is the vehicle glass service division of PG Group (Pty) Ltd, a privately held South African company headquartered at 18 Skeen Boulevard, Bedfordview, Johannesburg, with origins dating to the early 1950s and a claimed 100+ years of industry experience. It is the leading vehicle glass repair and replacement company in South Africa, operating more than 110 Fitment Centres and mobile service units nationwide, with selected locations co-located in Tiger Wheel and Tyre outlets. The company employs 501-1,000 people and serves individual motorists, fleet operators, insurance brokers, and residential/commercial property owners.

Core offerings span windscreen repair (Glassmedic chip repair system, R549 incl. VAT or free for insured customers), windscreen replacement using PG Group's branded products (Shatterprufe, Safevue, Armourplate), side and rear window replacement, certified ADAS recalibration using OEM software and third-party equipment (issued with a certificate), and complementary automotive services including Llumar Smash & Grab tint, Llumar Paint Protection Film, and windscreen wipers. A building glass and aluminium line (PG Aluminium) extends the proposition to residential and commercial glazing, including windows, sliding doors, shower enclosures, and wall mirrors, with a separate NAGS Commercial division targeting fleet and trade customers.

The revenue model is overwhelmingly transactional and one-time-service-based, with revenue recognised per job. Distribution is hybrid: cash customers obtain online or phone quotes and book through an online portal; insured customers are billed via direct authorisation with major South African insurers (OUTsurance, Standard Bank, Liberty, Old Mutual Insurance, Hollard, Discovery); fleet and trade customers use a dedicated phone line; and insurance brokers refer business via a dedicated Broker Support team. Mobile units extend service to customer locations for a R350 callout fee within 20km. Beyond the service business, the PG Glass brand also serves as the customer-facing channel for PG Group's branded windscreen and film product portfolio, anchoring the company's position in the South African auto glass value chain.

Name

Pg Glass

Legal name

PG Group (Pty) Ltd

Website

https://pgglass.co.za

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

501–1,000 employees

Short description

PG Glass is a South African vehicle glass repair, replacement, and certified ADAS recalibration company operating more than 110 fitment centres and mobile units nationwide, serving individual motorists, fleet operators, insurance brokers, and major local insurers.

Ownership category

akta.pro rank

Product category

Auto Glass Repair and Replacement Services

NAICS

Automotive Glass Replacement Shops (811122), Glass and Glazing Contractors (23815), Automotive Body, Paint, Interior, and Glass Repair (81112)

SIC

Glass Products, Made Of Purchased Glass (3231)

akta.pro primary industry

Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF)

akta.pro secondary industries

Auto Glass Repair & Replacement (TLAKAAAH), Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL), Glass & Glazing Repair (Single-pane, Insulated Glass Unit replacement) (HSAGAEAD)

Keywords

• Auto glass repair
• Windscreen replacement
• ADAS recalibration
• Vehicle glass services
• Building glass installation

Headquarters

HQ city

Bedfordview

HQ country

South Africa

HQ region

Africa

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Auto Glass Repair and Replacement: One-time service revenue from windscreen repairs, chip repairs, and full windscreen/side/rear window replacements. Cash customers and insurance claimants pay per job. Chip repairs priced at R549 incl. VAT (FREE for insured customers subject to policy).
2. ADAS Recalibration: Certified recalibration of forward-facing cameras and ADAS sensors following windscreen replacement. Revenue is bundled with replacement jobs or charged separately for insurance/cash customers.
3. Automotive Films (Smash & Grab Tint, PPF): Sale and professional installation of Llumar automotive window tint films (Smash & Grab), Paint Protection Film (PPF), and related products. Revenue is one-time per vehicle application.
4. Building Glass and Aluminium: Residential and commercial building glass installation including windows, sliding doors, shower doors, and aluminium structures. Revenue from product supply and installation labour, typically project-based.
5. NAGS Commercial Auto Glass: Commercial auto glass products and services for fleet and business customers through the NAGS Commercial division.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

PG Glass is a South African vehicle glass repair and replacement company operating over 110 Fitment Centres and mobile units nationwide. The company provides windscreen repair and replacement, side and rear window replacement, certified ADAS (Advanced Driver Assistance Systems) recalibration, and complementary automotive film services (Smash & Grab tint, Paint Protection Film), as well as residential and commercial building glass and aluminium installations.

Product overview

PG Glass is a South African vehicle glass repair and replacement company operating a network of over 110 Fitment Centres and mobile units nationwide. The company's core offerings center on automotive glass services: windscreen repair (via Glass Medic), windscreen replacement, and side/rear window replacement across all vehicle makes and models. A key differentiator is certified ADAS recalibration, which PG Glass performs post-windscreen installation to ensure vehicle safety systems remain properly aligned. The company also offers complementary automotive services including Smash And Grab Film (Llumar), Paint Protection Film (Llumar), and windscreen wipers. On the commercial side, selected Fitment Centres provide building glass and aluminium services for residential and commercial properties. PG Glass uses branded windscreen products including Shatterprufe, SafeVue, and Armourplate, and holds numerous industry awards including The Star Reader's Choice Awards Best Fitment Centre (2024) and OUTsurance Best Fitment Centre and Best National Glass Supplier (2023/2024). The company is ESG-accredited, placing it in the Top 1% for environmental, social, and governance standards.

Differentiator

Problem solved

Functional benefit

Brands

• Glassmedic: Chip repair service brand - Glassmedic® Chip Repairs
• Smartshield
• Shatterprufe
• SafeVue
• Armourplate
• Llumar
• Glass Medic

Products and services

• Windscreen Replacement Professional replacement of vehicle windscreens for all makes and models, with optional certified ADAS recalibration post-installation to ensure vehicle safety features remain operational. Available via fixed fitment centres and mobile service units.
• Windscreen Chip Repair Windscreen chip repair service using the Glassmedic/Glass Medic system that injects adhesive into damaged glass to prevent chip or crack expansion. Priced at R549 incl. VAT or free for insured customers, with a 6-month warranty.
• ADAS Recalibration Certified recalibration of Advanced Driver Assistance Systems (ADAS) forward-facing cameras and sensors after windscreen replacement, using third-party manufacturer equipment and vehicle manufacturer software and data. An ADAS Recalibration Certificate is issued upon completion.
• Side & Rear Window Replacement Replacement service for vehicle side windows, door glass, and rear windows across all vehicle makes and models.
• Smash And Grab Film Security tint film installation using Llumar products to help protect vehicle occupants from smash-and-grab attacks and provide UV protection for the vehicle interior.
• Paint Protection Film (PPF) Clear protective film applied to vehicle exteriors using Llumar PPF products to protect paint from scratches, chips, and other damage.
• Building Glass and Aluminium Installation Commercial and residential building glass installation services including windows, sliding doors, wall mirrors, and shower doors, plus aluminium products and services. Offered at selected Fitment Centres with compliance to SANS 10400-N and SANS 613.
• NAGS Commercial Auto Glass Commercial auto glass products and services for fleet and business customers through the NAGS (National Auto Glass Specialists) Commercial division, including dedicated Fleet & Trade phone line and bulk glass replacement.
• Mobile Fitment Service Mobile service units travel to customer locations (home, workplace) to perform windscreen repairs, replacements, and chip repairs. Callout fee of R350 within 20km from the nearest Fitment Centre.

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core, secondary and minor.

• DiscoverycoreChannel Partner/ Reseller/ Distributor · 1 January 2024Discovery is a major South African financial services and health insurer. PG Glass was awarded Top Glass Partner at the 2024 Discovery Partner Awards, indicating a significant partnership for vehicle glass services provided to Discovery policyholders.
• OUTsurancecoreChannel Partner/ Reseller/ DistributorOUTsurance is a South African short-term insurance provider. PG Glass handles windscreen and auto glass repairs and replacements for OUTsurance policyholders, with PG Glass obtaining direct authorisation from OUTsurance. PG Glass also participates in the OUTsurance OUTperform Awards, winning Best National Glass Supplier (2023/2024) and Most Improved (2023).
• Standard BankcoreChannel Partner/ Reseller/ DistributorStandard Bank offers vehicle insurance products in South Africa. PG Glass is an authorised fitment provider for Standard Bank-insured vehicles requiring windscreen or auto glass services.
• LibertycoreChannel Partner/ Reseller/ DistributorLiberty is a South African financial services and insurance provider. PG Glass performs windscreen and auto glass services for Liberty-insured policyholders upon insurer authorisation.
• Old Mutual InsurancecoreChannel Partner/ Reseller/ DistributorOld Mutual Insurance is a South African insurance provider. PG Glass handles authorised windscreen repairs and replacements for Old Mutual policyholders. PG Glass has received a Certificate of Recognition from Old Mutual for service excellence.
• HollardcoreChannel Partner/ Reseller/ DistributorHollard is a South African insurance provider. Select Hollard policyholders may have windscreen and auto glass claims authorised through PG Glass.
• Tiger Wheel and TyresecondaryChannel Partner/ Reseller/ DistributorSelected PG Glass services are available at PG Glass @ Tiger Wheel and Tyre Fitment Centres nationwide, extending distribution reach through the Tiger Wheel and Tyre retail network.
• BelronminorStrategic or Co-development PartnerPG Glass participated in the Best of Belron competition where Kgomotso Molefe was awarded Best Repair Technician (2024). Belron is the global auto glass repair and replacement group.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Speedy Glass: Speedy Glass operates a competing vehicle glass repair and replacement network in South Africa with fitment centres and mobile units. It is the most direct local competitor to PG Glass, serving the same insurance and cash-customer channels.
• Autoglass (Belron UK): Autoglass is Belron's UK vehicle glass brand offering windscreen repair, replacement, and ADAS calibration through mobile and in-branch service. Its model closely mirrors PG Glass's insurance-aligned, mobile-first operations.
• Glass Doctor: Glass Doctor is a US franchise network offering auto, home, and business glass repair and replacement. Its franchise-led, multi-service glass model is structurally similar to PG Glass's franchise fitment-centre approach.
• Novus Auto Glass: Novus is a US-based franchise specialising in windshield repair and replacement, with a strong chip-repair heritage comparable to PG Glass's Glassmedic chip repair service.
• O'Brien Glass: O'Brien Glass is the leading Australian vehicle glass repair and replacement specialist, also part of Belron. It offers windscreen repair/replacement, ADAS recalibration, and commercial fleet services through a national branch network, directly comparable to PG Glass.

Broad incumbents

• Belron: Belron is the global market leader in vehicle glass repair and replacement, operating brands like Safelite, Autoglass, and O'Brien. PG Glass participates in Belron's Best of Belron competition and shares technician training pipelines, making Belron the closest comparable parent-level peer.
• Safelite Solutions: Safelite is the largest US vehicle glass repair and replacement provider and a Belron brand. It operates a similar insurance-direct, mobile-plus-store model with ADAS recalibration, directly comparable to PG Glass's go-to-market.
• Gerber Collision & Glass: Gerber is a large North American collision repair network that includes auto glass services alongside bodywork. Its combined glass-and-collision offering parallels the broader glass/PPF/film bundle PG Glass delivers to fleet customers.
• Caliber Collision: Caliber is the largest US collision repair chain and handles auto glass replacement through its network. Its scale and insurance relationships make it a useful structural comparable for PG Glass's commercial glass ambitions.

Regional players

• Tiger Wheel & Tyre: Tiger Wheel & Tyre is a South African automotive aftermarket retailer that hosts selected PG Glass fitment centres in its stores. While not a direct glass competitor, it is a relevant regional channel partner and adjacent automotive services peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/pgglass1
• YouTubeyoutube.com/channel/UCfIVHzUszquWBYnbkJeEXDA
• Facebookfacebook.com/PG-Glass-166763403342357
• LinkedInlinkedin.com/company/pgglass
• Instagraminstagram.com/pg_glass

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pg Glass