STS Software & Technology Service

What STS Software & Technology Service does

STS Software & Technology Service (Công ty TNHH Phần mềm và Dịch vụ Công nghệ STS) is a privately held Vietnamese enterprise software company founded in 2002 and headquartered in Hanoi, with a regional office in Ho Chi Minh City. The company develops and deploys the S-Platform, a unified enterprise management suite comprising S-ERP (built on the open-source iDempiere platform), S-POS (point-of-sale), S-CRM (customer relationship management), S-MKT (marketing automation across SMS, email, and web push), and S-Analytics (data visualization), with built-in compliance to Vietnamese accounting and electronic-invoicing standards (Thong tu 200, Thong tu 78, Decree 123). STS also resells and implements third-party platforms — notably Epicor ERP for manufacturing and Magento for e-commerce — through certified partnerships, and offers S-Consulting digital transformation services.

The company serves primarily Vietnamese retail, manufacturing, and e-commerce enterprises, with a customer base that includes Starbucks, Mobifone, Toyota, Openasia Group, and CEN Group. STS operates a direct enterprise sales motion from its Hanoi and Ho Chi Minh City offices, complemented by a 150+ partner ecosystem and a content-marketing presence via its sts.vn website, blog, and social media channels.

Revenue is generated through a combination of software licensing and implementation fees for the S-Platform, third-party platform reselling (Epicor, Magento), and ongoing professional services including consulting, customization, training, and support. Pricing is quote-based with no publicly disclosed tiers; the go-to-market combines sales-led direct engagement (with a dedicated Business Development Manager for ERP) and technology partner channel distribution, targeting both larger enterprises and the Vietnamese SME and mid-market segment where its open-source ERP model competes on cost against Tier I/II international vendors.

Name

STS Software & Technology Service

Legal name

Công ty TNHH Phần mềm và Dịch vụ Công nghệ STS

Website

https://sts.vn

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

STS Software & Technology Service is a Vietnamese enterprise software firm that develops the S-Platform (ERP, POS, CRM, marketing automation, analytics) on open-source iDempiere, resells Epicor and Magento, and serves retail, manufacturing, and e-commerce customers in Vietnam.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Software Publishers (5132)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYBPAEAGAA

ERP Implementation & Systems Integration Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

SECONDARYHDAEAEAB

Manufacturing ERP (Discrete, Process, Batch)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYHDAEAEAD

Retail ERP (Merchandising, POS Back Office)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYHDAEAEAA

Core ERP Suites (Financials, Procurement, Projects)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYBPAEAGAB

ERP Managed Services & AMS (Application Management)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

Keywords

• Enterprise resource planning
• Point-of-sale systems
• Customer relationship management
• Marketing automation
• Digital transformation consulting

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing and Implementation: STS sells and implements its proprietary S-Platform software suite (S-ERP, S-POS, S-CRM, S-MKT) and resells/integrates third-party platforms (Epicor ERP, Magento). Revenue is generated through software licensing fees, implementation services, customization, and deployment fees. S-ERP is positioned as a cost-competitive alternative to Tier I/II ERP solutions.
2. Professional Services: STS provides consulting, implementation, training, and ongoing support services. Services include digital transformation consulting (S-Consulting), system deployment, software customization, and software maintenance and upgrades.
3. Sales Incentive Compensation: The company offers base salary plus sales incentives to its business development team, indicating a performance-based revenue model for enterprise sales.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels4 records

Core offering

STS Software & Technology Service develops, sells, and implements the proprietary S-Platform enterprise management suite (S-ERP, S-POS, S-CRM, S-MKT, S-Analytics) for retail, manufacturing, and e-commerce businesses in Vietnam. The company also resells and integrates Epicor ERP and Magento e-commerce platforms, and provides digital transformation consulting, system deployment, customization, and ongoing maintenance services. S-ERP is built on the open-source iDempiere foundation, offering Vietnamese regulatory-compliant ERP at a competitive price versus Tier I/II international platforms.

Product overview

STS Software & Technology Service offers a unified enterprise management ecosystem centered on the S-Platform, which integrates multiple modules including S-POS (point-of-sale), S-ERP (open-source ERP built on iDempiere), S-CRM (customer relationship management), S-MKT (marketing automation), and S-Analytics (data analytics). The company also provides Epicor ERP as a partner manufacturing solution and Magento-based e-commerce development services. S-ERP serves as the primary product, functioning as an open-source alternative to Tier I/II ERP systems, while S-POS addresses retail operations with real-time inventory and multi-payment support. The modular architecture allows enterprises to adopt individual solutions or the full platform based on their operational needs.

Differentiator

Problem solved

Functional benefit

Brands

• S-Platform: Unified enterprise management platform serving retail businesses, enabling centralized management of point-of-sale operations, product management, and real-time inventory tracking.
• S-POS
• S-ERP
• S-CRM
• S-MKT
• S-Analytics
• S-Consulting
• Epicor

Products and services

• S-ERP Open-source ERP solution built on the iDempiere platform, providing comprehensive resource management including purchasing, sales, inventory, finance, accounting, fixed assets, cost management, and payroll modules. Customized for Vietnamese enterprises with compliance to Thong tu 200/2014/TT-BTC, Thong tu 78/2021/TT-BTC, and Decree 123/2020/ND-CP on electronic invoices. Positioned as a cost-competitive alternative to Tier I/II international ERP solutions for Vietnamese SMEs and enterprises.
• S-POS Point-of-sale management solution for retail operations featuring barcode/QR code scanning, product search, customer management with loyalty programs, discount/promotion management, real-time inventory tracking, shift management, return processing, electronic invoice integration compliant with Thong tu 78/2021/TT-BTC, and visual reporting dashboards. Supports multiple payment methods including cards, QR, cash, and bank transfer.
• S-CRM Customer relationship management solution managing customer information, interaction history, customer care activities, sales team KPIs, and performance-based bonuses. Integrated with the broader S-Platform for unified customer data across retail, e-commerce, and marketing channels.
• S-MKT (Marketing Automation) Marketing automation solution automating customer journeys across SMS, Email, and Web push channels. Features real-time customer segmentation and campaign performance measurement reporting. Built on customer data from the S-Platform to enable targeted omnichannel marketing for retail and e-commerce businesses.
• S-Analytics (Data Analytics) Data analytics and visualization solution organizing multi-dimensional data for analysis, presented in real-time visual formats. Aggregates data from S-Platform modules (POS, ERP, CRM, MKT) to provide business intelligence and decision-support dashboards for retail, manufacturing, and e-commerce enterprises.
• S-Platform Unified enterprise management platform integrating POS, ERP, SCM, and CRM for retail, manufacturing, and e-commerce businesses. Supports real-time inventory management, automated accounting per Vietnamese standard TT200, customer relationship management, and real-time reporting dashboards. Designed as a flexible, modular platform that allows enterprises to adopt individual solutions or the full integrated suite.
• S-Consulting Digital transformation consulting service for enterprises, helping apply technology to business operations. Covers system deployment, software customization, training, and ongoing maintenance and upgrade support for STS software products and partner platforms.
• Magento E-commerce Development E-commerce website consulting and development service on the Magento platform. Integrates Magento-based websites with ERP systems, payment gateways, and shipping providers to support omnichannel (online-to-offline, O2O) commerce for Vietnamese retailers and businesses.
• Epicor ERP Implementation Manufacturing ERP solution deployment through STS's certified Epicor partnership. Optimizes production processes, manages data comprehensively, and enhances production performance through advanced MES integration including real-time data collection from shop floor equipment and operators via touch screens, supporting SPC and SQC quality control. Targeted at Vietnamese manufacturing enterprises seeking enterprise-grade production management.

Quantifiable outcome

• Reduced total cost of ownership vs. Tier I/II ERP through open-source licensing model with no license fees
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• EpicorcoreTechnology or IntegrationSTS is a certified Epicor partner offering Epicor ERP implementation services, particularly for the manufacturing sector. Epicor ERP is positioned as a flagship manufacturing ERP solution by STS, integrated with the S-Platform ecosystem for comprehensive enterprise management.
• iDempierecoreTechnology or IntegrationS-ERP is developed on the open-source iDempiere platform. STS leverages the iDempiere open-source ecosystem, which is supported by thousands of global experts, to build its proprietary ERP solution customized for Vietnamese enterprises.
• MagentocoreTechnology or IntegrationSTS provides Magento e-commerce consulting and development services, integrating Magento-based websites with ERP systems, payment gateways, and shipping providers to support omnichannel O2O commerce.
• Openasia GroupflagshipStrategic or Co-development PartnerSTS serves as the technology partner for Openasia Group, implementing the enterprise management platform that supports Openasia's digital transformation journey, improving business efficiency, operations, and customer experience. The CEO of Openasia Group (Nguyen Thi Nhung) has provided a testimonial quote on STS's about page.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MISA JSC: One of Vietnam's largest domestic ERP/accounting software vendors, serving SMEs and mid-market with localized Vietnamese accounting and tax compliance. Directly comparable to STS given similar product scope (ERP, accounting, POS) and the same Vietnamese regulatory localization angle.
• Bravo Software (Viet Software International): Vietnamese ERP and enterprise software vendor targeting SMEs with localized accounting, POS, and HR products. Directly comparable in product scope and Vietnamese SME focus, competing head-to-head with STS in the domestic mid-market.

Broad incumbents

• FPT Software: Vietnam's largest IT services and system integration company, providing ERP implementation, digital transformation, and managed services to enterprise customers. Comparable as a domestic systems integrator with far broader scale and global delivery capacity.
• TMA Solutions: Large Vietnam-based IT services and software development firm. Comparable as a domestic enterprise software and integration provider, though TMA is more outsourcing-oriented while STS is more product/ERP-focused.
• Epicor Software: Global manufacturing-focused ERP vendor whose product STS resells and implements in Vietnam. Comparable as the underlying platform vendor in the manufacturing ERP segment and a partial competitor in larger deals.
• SAP Vietnam: Global Tier I ERP vendor with a growing Vietnam presence and a local partner channel. Competes with STS in the Vietnamese mid-market and enterprise ERP segment.
• Oracle Vietnam: Global enterprise software vendor (ERP, database, cloud) listed as one of STS's technology partners. Comparable as both a potential competitor and a complementary technology supplier in the Vietnamese enterprise market.
• Microsoft Dynamics 365: Global cloud ERP/CRM suite with active localization for Southeast Asia. Competes with STS in the Vietnamese mid-market and enterprise segment, particularly as cloud delivery reduces implementation friction.

Emerging players

• Acumatica: Cloud-native mid-market ERP vendor with a partner-led distribution model. Comparable to STS as another modern, mid-market-focused ERP platform targeting similar customer segments globally.
• Odoo: Open-source ERP/CRM/POS suite with a global partner channel and a growing Southeast Asia footprint. Directly comparable to STS's open-source, modular, SME-friendly approach and a credible competitive threat to S-ERP and S-POS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about STS Software & Technology Service