What Bisan Systems does

Bisan Systems Ltd. is a privately held Palestinian IT company founded in 1988 in Ramallah that develops and sells cloud-based ERP software for small, medium, and large enterprises across the MENA region. The company's flagship product, Bisan ERP, is delivered as a browser-accessible SaaS suite organized into vertical editions: Trade & Industry (general enterprise ERP), NGO (fund accounting and project-based budgeting), Government Edition (public financial management with built-in fiscal controls), and Revenue Management System (governmental tax administration). Supporting modules include the free Bisan Payroll Tax System (PAYTAX) for Palestinian Authority tax compliance, a mobile sales application for distributors, and Bisan Web Utilities. The platform integrates with email, barcode/check/scanner/scale peripherals, SMS gateways, and external systems via an API Data Exchange module, and supports 7-8 languages with mid-session switching.

The company operates an annual subscription model complemented by professional services for implementation, training, and customization. Pricing is quote-based and not publicly disclosed. Distribution is primarily direct sales to enterprise, government, and NGO clients, supplemented by regional licensing across approximately 12 countries. The go-to-market emphasizes relationship-driven long-term partnerships, evidenced by named customers including Osaily (since 1991), Nobel Medical Supplies (since 1995), HITCO (30+ years), Birzeit Pharmaceutical (20+ years), and the Latin Patriarchate of Jerusalem (since 1999, covering ~45 schools). The company is SOC 2 Type II attested as of May 2025 and maintains offices in Ramallah, Jerusalem, Jordan, and the USA. It has no disclosed external funding and reports between 11 and 50 employees.

Name

Bisan Systems

Legal name

Bisan Systems Ltd.

Website

https://bisan.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Bisan Systems Ltd. is a Palestinian cloud-based ERP provider founded in 1988, serving SMBs, enterprises, NGOs, and government entities across the MENA region through vertical-specific editions on a subscription model.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

Public Sector & Government ERP (HDAEAEAG), ERP Implementation & Systems Integration Services (BPAEAGAA), Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB), Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

Keywords

• Cloud ERP software
• Enterprise resource planning
• Financial management solutions
• NGO accounting software
• Government ERP systems

Headquarters

HQ city

Ramallah

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Cloud ERP Subscription: Annual subscription model for cloud-based ERP services. Fees are charged yearly with 30-day notice before renewal. Subscription covers hosting, applications, data backup services, and technical support during business hours.
2. Professional Services: Implementation, training, and consulting services for ERP deployment and customization.
3. Free Payroll Tax System (PAYTAX): Free cloud-based payroll tax calculation system offered to assist with tax deductions per Palestinian Authority regulations. Integrated with Bisan ERP but provided at no cost to drive ERP adoption.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Bisan Systems sells a cloud-based, multilingual ERP platform (Bisan ERP) delivered as an annual SaaS subscription, with vertical-specific editions for trade & industry, NGOs, government public financial management, and government revenue/tax administration. The company also offers implementation, training, and customization services, plus a free cloud-based payroll tax system (PAYTAX) for Palestinian Authority tax brackets and an Android mobile sales application.

Product overview

Bisan Systems is an ERP solutions provider offering a platform-plus-modules architecture centered around Bisan ERP with specialized editions for different sectors. The core product lineup includes Bisan ERP Trade & Industry for general enterprises, Bisan ERP NGO for non-governmental organizations, Bisan Government Edition for public sector financial management, and Bisan Revenue Management System for government tax administration. Supporting the core ERP are the free Bisan Payroll Tax System (PAYTAX), Bisan Mobile Sales Application for field sales operations, and Bisan Web Utilities for system optimization. The company also provides sector-specific solutions covering Wholesale & Retail Trade, Transportation, Tourism, Schools, Pharmaceutical sectors, and more. All products are delivered as cloud-based SaaS solutions accessible via web browser.

Differentiator

Problem solved

Functional benefit

Brands

• Bisan ERP: Cloud-based Enterprise Resource Planning solution serving various sectors including Trade & Industry, NGO, Government Edition, and specialized industry solutions.
• Bisan Revenue Management System
• PAYTAX
• Bisan Mobile Sales Application
• Bisan Web Utilities

Products and services

• Bisan ERP Trade & Industry A reliable, comprehensive, and scalable cloud ERP solution for small, medium and large enterprises across a wide range of business sectors from service-oriented businesses to large industrial establishments, with customized modules for vertical sectors. Targets daily business activities including financial management, inventory, sales, purchases, HR, payroll, fixed assets, and reporting.
• Bisan ERP NGO A comprehensive financial management solution for NGOs that provides dynamic, scalable, and reliable ERP for budgeting requirements and accurate reporting of fund accounting, revenues, expenditure allocation and tracking per project, category, activity, cost center, or any defined component. Built for NGOs working closely with partners and donors.
• Bisan Government Edition A solution meeting the highest industry standards, specializing in government sector public financial management for accounting software and control, optimized for public finance with fiscal controls and government financial management rules built into the main code. Delivers a centralized, fully integrated online solution.
• Bisan Revenue Management System A customized and fully integrated solution covering the full cycle and management of applied governmental taxes processes and procedures including Registration, Calculations, Collections, and Reporting. Built for revenue and tax authorities.
• Bisan Payroll Tax System (PAYTAX) A free cloud-based payroll tax calculation system assisting with calculations and report generation of payroll tax deductions according to Palestinian National Authority tax brackets and regulations for years 1999, 2005, 2008, and 2011. Integrated with Bisan ERP as part of the Payroll module. Designed to drive ERP adoption at zero subscription cost.
• Bisan Mobile Sales Application A mobile sales application (available on Android) allowing distributors and suppliers to collect sales orders, sales returns, and collections directly from mobile devices, seamlessly integrated with the Bisan ERP system.
• Bisan Web Utilities A collection of utility tools for improving productivity, data management, and system optimization to enhance operational efficiency, integrated with the Bisan ERP platform.

Quantifiable outcome

• 10,000+ users using Bisan solutions
• +2 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• Badil Resource Centre For Palestinian Residency & Refugee RightscoreTechnology or Integration · 1 January 2012Partnership since 2012 providing financial accounting systems with responsive service adapting to specific needs and continuous development.
• Dar Al-Kalima University College of Arts & CulturescoreTechnology or Integration · 1 January 2009Partnership since 2009 providing continuous ERP software development aligned with university financial and administrative requirements.
• Latin Patriarchate of Jerusalem (LPJ)flagshipTechnology or Integration · 1 January 1999Long-standing partnership since 1999 supporting approximately 45 schools within the Latin Patriarchate network across Palestine, Galilee, and Jordan. Includes successful API integration between Bisan Enterprise ERP and Education Schooling System, representing one of the largest private integrations with unique two-way API approach.
• Nobel Medical Supplies Co.coreTechnology or Integration · 1 January 1995Strategic partnership since 1995 - Bisan has been the first and only accounting system for the company since its beginnings. Partnership age matches the company's own history.
• OsailycoreTechnology or Integration · 1 January 1991Partnership since 1991, one of the first customers. Company grew up together with Bisan from a young company using first accounting program to present day.

Scale indicators4 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Priority Software: Israel-headquartered ERP vendor with deep MENA presence and vertical-specialized editions. Highly comparable to Bisan in target market, language/localization approach, and product breadth across SMB/mid-market.
• Odoo: Open-source cloud ERP platform with strong SMB/mid-market focus, modular architecture, and active MENA partner network. Directly comparable on product model, target customer, and cloud-delivery approach.

Broad incumbents

• Microsoft Dynamics 365 Business Central: Global mid-market cloud ERP from Microsoft with growing MENA presence and partner ecosystem. Competes for the same enterprise customers Bisan serves, with broader platform and integration capabilities.
• SAP Business One: Global mid-market ERP with established MENA channel partners. Targets the same SME/enterprise segment as Bisan with broader functionality and global brand recognition.
• Oracle NetSuite: Global cloud ERP suite serving mid-market and enterprise customers, including MENA. Competes for the same financial-management and multi-module use cases that anchor Bisan's offering.
• Sage Intacct / Sage 100: Established accounting and ERP vendor serving SMB and mid-market with a global partner network. Overlaps with Bisan on financial management, payroll, and core accounting functionality.
• Epicor Kinetic: Mid-market cloud ERP with strong manufacturing, distribution, and retail focus. Directly comparable to Bisan's Trade & Industry vertical, particularly in manufacturing ERP.

Emerging players

• ERPNext: Open-source ERP with growing SMB and emerging-market adoption. Comparable modular approach and cloud-delivery model, though smaller and less localized for MENA than Bisan.
• Acumatica: Cloud-native mid-market ERP with channel-partner go-to-market. Comparable in target customer size and cloud architecture, though with limited MENA-specific localization.

Regional players

• Logos Dynamics (Logos ERP): Turkey-based ERP vendor focused on manufacturing, retail, and services sectors. Regionally adjacent with similar mid-market target and emerging-market product model, though primarily serving Turkey rather than the Levant.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/bisansystems
• Facebookfacebook.com/BisanSystems
• LinkedInlinkedin.com/company/bisansystems

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bisan Systems