Terrapin Technology Group
Terrapin Technology Group is a Sacramento-based IT consulting and managed services firm specializing in the legal vertical, offering managed IT, systems installation, training, and litigation support services to law firms and government agencies across the United States.
- Company typePrivate
- Founded2008
- HeadquartersSacramento, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Terrapin Technology Group does
Terrapin Technology Group, Inc. is a Sacramento, California-based IT consulting and managed services provider founded in 2008 by Nathan Johanson and Tim Raney through the purchase of The Computer People. The firm operates four interconnected service lines: IT Consulting Services (help desk, managed service plans, project management, network design, server management, crisis management, backup/disaster recovery, and cloud services on Microsoft Azure, Office 365, and AWS); Systems Installation (network cabling, physical security, telephone systems, audiovisual systems, and office relocations); Training and Application Services (workflow optimization, software and security training, and data migrations); and Litigation and Legal Support (digital forensics, eDiscovery, trial presentation, and war room setup). Terrapin employs 18+ staff and holds certifications including Microsoft partner, Clio Certified Gold Partner (since August 2024), NetDocuments and Worldox certified, Adobe certified trainer, and C-7 low voltage contractor, in addition to California Multiple Award Schedule (CMAS) contracts for government IT goods and services.
The company generates revenue through a mix of recurring monthly managed service bundles (subscription), project-based and break-fix IT support (professional services), one-time systems installation revenue (cabling, AV, telephony, security, and hybrid event equipment rental), and training/application services. Sales are relationship-driven, anchored in free network audits and comprehensive system assessments, with field sales targeting enterprise legal clients in the Sacramento area and beyond, supplemented by inside sales through website contact forms and phone support. The primary customer vertical is legal/law firms, where Terrapin has nearly 50 years of combined community experience and supports legal-specific applications including document management (NetDocuments, iManage, Worldox), practice management (Clio), time and billing, eDiscovery (iPro Eclipse, Magnet AXIOM), and trial presentation tools. Secondary verticals include government agencies (via CMAS), education (K-12 and higher education), and construction (low voltage system design).
The business model is a hybrid of subscription managed services and project-based professional services, with cross-sell of hardware, cabling, AV, and telephony installations, plus specialized litigation support. The company is privately held, founder-led (President Nathan Johanson and CFO Tim Raney), and self-funded with no external investors, having expanded its ownership group in 2024 to include three additional shareholders (Joseph O'Donnell, Misty Quaintance/Kaizen, and Benjamin Wadsworth) bringing more than 76 years of combined experience.
Terrapin Technology Group firmographics
Firmographics- Name
- Terrapin Technology Group
- Legal name
- Terrapin Technology Group, Inc.
- Website
- https://terrapintechnology.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Terrapin Technology Group is a Sacramento-based IT consulting and managed services firm specializing in the legal vertical, offering managed IT, systems installation, training, and litigation support services to law firms and government agencies across the United States.
- Ownership category
- akta.pro rank
Terrapin Technology Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Other Computer Related Services (541519), Computer Systems Design and Related Services (54151), Professional and Management Development Training (61143)
- SIC
- Services-Management Consulting Services (8742), Services-Educational Services (8200), Services-Testing Laboratories (8734)
- akta.pro primary industry
- eDiscovery, Litigation Support & Legal Hold (BPAEAPAE)
- akta.pro secondary industries
- eDiscovery, Litigation Support & Expert Witness Services (BPAKAHAD), Legal & Compliance (EDAAAPAJ), Vendor/Authorized Certification Training (Microsoft/AWS/Cisco, etc.) (BPAEANAA)
Keywords
Where Terrapin Technology Group is headquartered
LocationHeadquarters
- HQ city
- Sacramento
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Terrapin Technology Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Managed IT Services: Monthly managed service plans bundled with endpoint security, anti-phishing, email security and spam filtering, backup and disaster recovery, system health checks, monitoring, reporting, and automated security updates. Plans are customized per client environment following a full system audit. Exclusions include larger projects (server replacements, cloud migrations, major software upgrades) and volatile third-party costs (Office 365, Azure, AWS, SSL certificates).
- Project-Based / Pay-As-You-Go IT Services: Traditional break-fix and project-based IT support for long-time clients. Covers one-time installations, migrations, crisis management, and consulting engagements billed by project or labor.
- Systems Installation Services: One-time installation revenue from cabling, physical security, telephone systems, audiovisual systems, and hybrid event equipment rental.
- Training and Application Services: Professional services revenue from software application training, workflow optimization consulting, and data migration services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Customized monthly managed service bundles |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Terrapin Technology Group product offering
Product offeringCore offering
Terrapin Technology Group provides managed IT services, IT consulting, systems installation (cabling, telephone, audiovisual, security), software training, and litigation/legal support including digital forensics, eDiscovery, and trial presentation. The company specializes in serving law firms and legal organizations with deep expertise in legal-specific applications such as document management, practice management, time and billing, and eDiscovery platforms.
Product overview
Terrapin Technology Group offers a portfolio of four interconnected service lines: IT Consulting Services (covering help desk, managed services, project management, network design, cloud services, security, and crisis management), Systems Installation (including cabling, physical security, telephone systems, audiovisual systems, and office relocations), Training and Application Services (workflow optimization, software training, security training, and data migrations), and Litigation and Legal Support (digital forensics, eDiscovery, trial presentation, and war room setup). The company specializes in serving the legal community with nearly 50 years of combined experience, offering expertise in legal-specific applications like document management (Worldox, NetDocuments, iManage), practice management (Clio), time and billing systems, and court-specific tools. Terrapin operates as a Clio Certified Gold Partner, Microsoft partner, NetDocuments certified partner, and Worldox certified partner.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Consulting Services Comprehensive IT consulting covering help desk and managed services, project management, network design and implementation, server management, crisis management, backup and disaster recovery, cloud services (Azure, Office 365, AWS), and security for businesses and organizations.
- Help Desk and Managed Service Ongoing support, network upkeep, budgeting, planning, and trend analysis delivered in person, remotely, and by phone; available as needed or bundled into an all-encompassing monthly managed service plan tailored to the client.
- Systems Installation Expert design and installation of systems including network cabling, telephone systems, audiovisual systems, surveillance systems, and access control systems for offices, campuses, and construction projects.
- Training and Application Services Application support and training services including software evaluation, selection, deployment, troubleshooting, workflow optimization, customized one-on-one or group training, and secure data migrations.
- Litigation and Legal Support Technical support for legal matters including digital forensics, eDiscovery, and trial presentation services with demonstrative evidence preparation, war room setup, and equipment rental for arbitrations and depositions.
Quantifiable outcome
- Terrapin credits back 50% of the audit report and all associated labor when a client employs Terrapin for managed services following a free system audit.
Companies that use Terrapin Technology Group
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Terrapin Technology Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration76 records
Terrapin Technology Group partnerships and signals
Strategic signalPartnerships
33 partnerships are on record, tiered core and supporting.
- MicrosoftcoreTerrapin leverages Microsoft technologies including Office 365, Azure, and server and workstation operating systems. The company is an authorized Microsoft partner providing cloud services, migrations, and licensing negotiation for clients.
- MicrosoftcoreTerrapin is an authorized Microsoft partner and Office 365 provider, assisting with Azure servers, server and workstation operating systems, and eDiscovery.
- MicrosoftcoreTerrapin offers Microsoft Modern Work solutions and holds Microsoft partner status, providing Azure, SharePoint, and Office 365 deployments.
- CliocoreTerrapin is a Clio Certified Gold Partner, providing implementation, migration, and support services for Clio's cloud-based practice management software for law firms.
- HP and DellsupportingHP and Dell are cited as manufacturers of computer, server, and networking equipment used by Terrapin in client deployments.
- CrestronsupportingCrestron is a manufacturer of professional audiovisual equipment and control systems used by Terrapin in systems installation projects.
- ExtronsupportingExtron is a manufacturer of professional audiovisual equipment and control systems used in Terrapin's AV installations.
- DUO SecuritysupportingDUO provides MFA (multi-factor authentication) services recommended and deployed by Terrapin as part of security solutions.
- iPro EclipsesupportingiPro Eclipse is an eDiscovery and information governance software platform used in Terrapin's litigation support services.
- Magnet AXIOMsupportingMagnet AXIOM is a digital investigation platform used by Terrapin for forensics work in litigation support.
- HightailsupportingHightail is a file sharing and document repository/depository service recommended by Terrapin for secure document sharing.
- Citrix ShareFilesupportingCitrix ShareFile is used by Terrapin for secure file sharing, particularly for HIPAA-compliant client communication.
- NetDocumentscoreTerrapin is certified in NetDocuments document management solutions and provides deployment and training services for NetDocuments.
- WorldoxcoreTerrapin supports Worldox document management systems as part of its legal technology offerings.
- iManagecoreTerrapin supports iManage document and email management platforms for law firms, including data migration to and from iManage.
- CiscosupportingCisco is a manufacturer of network equipment including switches, used by Terrapin in network infrastructure deployments.
- RingCentralsupportingRingCentral is a leading provider of cloud-based communications and collaboration solutions. Terrapin partners with RingCentral to offer unified communications services.
- ProofpointsupportingProofpoint is a spam filter and email security provider used by Terrapin as part of its managed security services.
- Biamp SystemssupportingBiamp Systems provides audio and video systems including digital audio processing, used in Terrapin's audiovisual installations.
- RuckussupportingRuckus is a leader in enterprise-class wireless access systems deployed by Terrapin.
- Axis CommunicationssupportingAxis provides network-based cameras for video surveillance and physical security products used in Terrapin's security installations.
- OcularissupportingOcularis is a video management system used in Terrapin's security and surveillance deployments.
- MitelsupportingMitel provides on-premise and cloud-based VoIP unified communications systems recommended by Terrapin.
- BigLeaf NetworkssupportingBigLeaf is an SD-WAN provider for cloud-based optimization and redundancy, used by Terrapin in network solutions.
- LogitechsupportingLogitech provides video conference systems used in Terrapin's audiovisual and conference room installations.
- SonysupportingSony provides projectors, cameras, and microphones for Terrapin's audiovisual installations.
- BarcosupportingBarco provides projectors and direct view LED solutions for Terrapin's AV projects.
- Acre SecuritysupportingAcre provides access control systems used in Terrapin's physical security installations.
- BackblazesupportingBackblaze is an online backup storage service with unlimited storage, recommended by Terrapin for secure online backup of client computers and laptops.
- AdobesupportingTerrapin is an Adobe certified trainer, providing training on Adobe Acrobat, eSignatures, and related tools for legal and professional services clients.
- Crowther MacroSystems (CCC Macro Pro)supportingCCC Macro Pro by Crowther MacroSystems is a template and macro solution supported by Terrapin for legal document automation.
- TimeSolvsupportingTimeSolv is a time and billing solution recommended and supported by Terrapin for law firm clients.
- docsCorpsupportingdocsCorp provides pdfDocs (document management) and cleanDocs (metadata removal) tools recommended by Terrapin for legal document workflows.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Terrapin Technology Group competitors and assessment
Company assessmentDirect peers
- Affinity IT Group: Affinity IT Group is a managed IT services and consulting firm specializing in the legal vertical, offering document management, practice management, and litigation support. Directly comparable to Terrapin in vertical focus, service mix, and mid-market law firm customer base.
- Keno Kozie Associates: Keno Kozie Associates provides IT consulting, document management, and application support services exclusively to law firms. Comparable to Terrapin in legal-vertical specialization, Microsoft/iManage/NetDocuments expertise, and managed-services-plus-project revenue model.
- HaystackID: HaystackID is a specialized eDiscovery, digital forensics, and document review services provider serving law firms and corporate legal departments. Overlaps directly with Terrapin's litigation-support and forensics service line (Magnet AXIOM, iPro Eclipse).
- Dataprise: Dataprise is a national managed IT services provider offering help desk, managed services, cloud, security, and consulting across multiple verticals. Comparable to Terrapin's IT consulting and managed services business model, though at significantly larger scale and without legal-vertical specialization.
- Ntiva: Ntiva is a managed IT services and cybersecurity provider serving small and mid-market businesses with help desk, managed services, and cloud services. Directly comparable to Terrapin in managed-services delivery model and Microsoft/Azure stack expertise.
- NetGain Technologies: NetGain Technologies is a managed IT services and cybersecurity firm serving small and mid-market professional services firms. Comparable to Terrapin in managed-services-plus-consulting business model and Microsoft-centric stack.
Broad incumbents
- Consilio: Consilio is a large global legal consulting and eDiscovery services firm. Comparable to Terrapin's litigation-support practice but operates at much greater scale across enterprise legal departments and Am Law firms, with broader service portfolio.
- Epiq: Epiq is a major global provider of eDiscovery, managed document review, and legal services technology. Overlaps with Terrapin's forensics/eDiscovery/trial presentation capabilities but serves much larger enterprise and government clients at national scale.
- KLDiscovery: KLDiscovery is a global provider of eDiscovery, data recovery, and information governance services to law firms and corporate legal departments. Comparable to Terrapin's eDiscovery/forensics litigation support line, but at substantially larger scale with international reach.
Regional players
- Nexus IT: Nexus IT is a regional managed IT services provider based in the western U.S. offering help desk, cloud, and security services to small and mid-market firms. Comparable to Terrapin in scale and managed-services delivery, though serving a different regional footprint and lacking legal-vertical specialization.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Terrapin Technology Group social profiles
Digital presenceTerrapin Technology Group compliance and trust
Trust signalCompliance1 record
Terrapin Technology Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Terrapin Technology Group leadership team
Management profileNumber of profiles
Profiles6 records
Terrapin Technology Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Terrapin Technology Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Terrapin Technology Group
What does Terrapin Technology Group do?
Terrapin Technology Group provides managed IT services, IT consulting, systems installation (cabling, telephone, audiovisual, security), software training, and litigation/legal support including digital forensics, eDiscovery, and trial presentation. The company specializes in serving law firms and legal organizations with deep expertise in legal-specific applications such as document management, practice management, time and billing, and eDiscovery platforms.
Is Terrapin Technology Group a public or private company?
Terrapin Technology Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Terrapin Technology Group founded?
Terrapin Technology Group was founded in 2008. It employs 11 to 50 people.
Where is Terrapin Technology Group based?
Terrapin Technology Group is headquartered in Sacramento, United States, in the North America region.
How does Terrapin Technology Group make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are project-Based / Pay-As-You-Go IT Services, systems Installation Services and training and Application Services.
Who are Terrapin Technology Group's main competitors?
Direct peers on record are Affinity IT Group, Keno Kozie Associates, HaystackID, Dataprise, Ntiva and NetGain Technologies. Broad incumbents are Consilio, Epiq and KLDiscovery. Nexus IT is listed as a regional player.
Does Terrapin Technology Group have an API?
No public API is recorded for Terrapin Technology Group.
What industry is Terrapin Technology Group in?
Terrapin Technology Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAPAE, eDiscovery, Litigation Support & Legal Hold, with a secondary code of BPAKAHAD, eDiscovery, Litigation Support & Expert Witness Services. Its NAICS code is 541519 and its SIC code is 8742.