DaySmart Appointments

What DaySmart Appointments does

DaySmart Appointments is a cloud-based appointment scheduling software platform operated by DaySmart Software, founded in 2001 and headquartered in Scottsdale, Arizona. The platform delivers 24/7 online booking, two-way calendar synchronization with Google Calendar and Microsoft Outlook 365, automated email and text reminders, integrated payment processing, and an extensive scheduling API exposed through Stoplight documentation. It serves approximately 57,000 business locations and 1.9 million active users, with cumulative volume of 181.1 million appointments booked (10.7 million annually).

The company pursues a vertical-segmented go-to-market, with dedicated solutions pages and feature emphasis for automotive service businesses, healthcare providers, government agencies, large enterprises, and small-to-midsize businesses. Compliance posture is a core product dimension: HIPAA for healthcare, ADA-compliant controls for government deployments, GDPR alignment for EU users, and WCAG 2.1 Level AA conformance for accessibility. Documented named customers span Any Lab Test Now (200+ franchise locations, healthcare), SAFESky (aviation security), A Healing Trail Wellness Center (wellness), United Way of Alamance County (nonprofit/government), and Blooms The Chemist (pharmacy retail), illustrating cross-vertical penetration.

Revenue is generated through three streams: subscription-based access to the scheduling software (quote-based, monthly billing across Core and Advanced tiers), transaction-based integrated payment processing, and DaySmart Capital, an embedded financing add-on. Distribution combines direct enterprise field sales (with dedicated demo and phone lines), inside sales for the mid-market, and a self-serve free-trial motion for SMBs. The company is private, operates with 51–100 employees, and discloses no funding rounds, revenue figures, or M&A activity in the source material.

Name

DaySmart Appointments

Legal name

DaySmart Software

Website

https://daysmartappointments.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

DaySmart Appointments is a cloud-based appointment scheduling platform serving 57,000 business locations across automotive, healthcare, government, enterprise, and SMB verticals via subscription, integrated payments, and an embedded financing add-on.

Ownership category

akta.pro rank

Product category

Appointment Scheduling Software

NAICS

Office Administrative Services (561110)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Appointment Scheduling & Reservation Management (HSACAIAG)

akta.pro secondary industries

Appointment Scheduling & Online Booking (HLACADAA), Appointment Scheduling, Waitlist & Patient Flow Communications (HLACAEAB), Email, Calendar & Scheduling (BPAMAMAC), Reservation & Waitlist Management Services (HSACALAO), Referral Intake & Scheduling Coordination (HLACADAF)

Keywords

• Appointment scheduling software
• Online booking platform
• Calendar management software
• Payment processing integration
• Multi-location scheduling

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software Subscription: Subscription-based access to appointment scheduling software with flexible plans ranging from core scheduling tools to advanced solutions with compliance support and reporting
2. Integrated Payment Processing: Transaction-based payment processing integrated into the booking platform, collecting payments when appointments are booked in-store or online
3. Capital Services: DaySmart Capital offering for business financing needs of customers

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

DaySmart Appointments provides cloud-based appointment scheduling software that enables 24/7 online booking, calendar synchronization, automated reminders, integrated payment processing, and reporting for businesses across automotive, healthcare, government, enterprise, and SMB verticals. The platform supports multi-location scheduling through an extensive scheduling API and is offered as a subscription service with optional add-on modules.

Product overview

DaySmart Appointments is a unified appointment scheduling platform built around its core scheduling software. The platform includes the main DaySmart Appointments product complemented by several add-on modules: Payment Processing for in-store and online payment collection, DaySmart Capital for financing services, SMS Appointment Notifications for text-based reminders, Repeat Customer Reminders™ for automated re-engagement emails, and Email Action Links for email-based appointment management. These components work together as an integrated ecosystem, allowing businesses to handle scheduling, payments, customer communication, and business financing from a single platform.

Differentiator

Problem solved

Functional benefit

Brands

• Repeat Customer Reminders™: Scheduling software add-on for repeat customer engagement
• SMS Appointment Notifications

Products and services

• DaySmart Appointments (Core Platform)

Quantifiable outcome

• 100% increase in appointments for Any Lab Test Now's 200+ franchise locations
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Google CalendarcoreTechnology or IntegrationExport DaySmart Appointments and import directly into Google Calendar for seamless calendar synchronization.
• Microsoft Outlook 365coreTechnology or IntegrationExport DaySmart Appointments and import directly into Outlook 365 Calendar for calendar synchronization.
• MailchimpcoreTechnology or IntegrationIntegration boosts customer communication while filling appointment and reservation slots. Allows importing and managing customer emails.
• Constant ContactcoreTechnology or IntegrationPromote business and keep appointment slots full by scheduling customers through e-marketing campaigns.
• Credit Card Processing (Stripe/支付集成)coreTechnology or IntegrationDaySmart makes it easy to collect payments in store or online. Supports full, partial payment, and storing customer cards on file.
• SMS Appointment NotificationscoreTechnology or IntegrationSend customers appointment notifications directly to their mobile phones to reduce no-shows.
• DaySmart CapitalminorOthersBusiness capital and financing services offered as an add-on for customers needing funding.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Setmore: Cloud-based appointment scheduling with calendar sync, reminders, payments, and a free tier — competing head-to-head with DaySmart's SMB self-serve motion.
• Acuity Scheduling: SMB-focused online appointment scheduling software (owned by Squarespace) with calendar syncing, payment collection, and automated reminders — directly overlapping DaySmart's core SMB offering and feature set.
• Booksy: Appointment booking platform focused on beauty, wellness, and barber verticals with two-way calendar sync and payments — competing in the same SMB service-business market as DaySmart.
• Vagaro: Appointment scheduling and business management software for salons, spas, and fitness studios with integrated payments — direct overlap with DaySmart's SMB/wellness customer base and feature set.
• Calendly: Widely adopted scheduling and booking platform with calendar sync, automated reminders, payments, and team scheduling — overlapping with DaySmart across calendar integration, reminders, and SMB/enterprise scheduling workflows.
• Mindbody: Vertical SaaS for fitness, wellness, and beauty appointment scheduling with payments and customer management — comparable to DaySmart's wellness/SMB vertical, though deeper in fitness-specific workflows.
• SimplyBook.me: Online booking SaaS for service businesses with custom websites, reminders, payments, and integrations — overlapping DaySmart's SMB scheduling, payment processing, and API extensibility.
• Square Appointments: Free/low-cost appointment scheduling tightly integrated with Square's payments and POS ecosystem; targets the same SMB and service-business customers as DaySmart, including salons, wellness, and professional services.

Broad incumbents

• Google Appointment Schedules: Free appointment scheduling built into Google Calendar and Workspace, with calendar sync and basic booking pages — a free incumbent threatening DaySmart's SMB tier pricing.
• Microsoft Bookings: Scheduling app bundled free with Microsoft 365, offering calendar integration and automated confirmations — a broad incumbent competing on price in the SMB and enterprise markets DaySmart serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DaySmartAppointments
• LinkedInlinkedin.com/company/daysmartappointments
• Instagraminstagram.com/daysmartappointments
• Xx.com/daysmartappts

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DaySmart Appointments