Alpha IT
Alpha IT is a privately held, Eugene, Oregon-based managed IT services provider founded in 2007, serving small and mid-sized businesses along the Oregon I-5 corridor with managed support, security, cloud, compliance, and phone systems delivered without outsourcing.
- Company typePrivate
- Founded2007
- HeadquartersEugene, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Alpha IT does
Alpha IT, LLC is a privately held managed IT services provider (MSP) headquartered at 2400 River Rd in Eugene, Oregon, founded in 2007 and operating with 11-50 employees. The company delivers outsourced IT management for small and mid-sized businesses along the Oregon I-5 corridor (Roseburg to Portland Metro) with 24/7 remote support extending across the broader Northwest. Its core service tiers are Break Fix, Block Hours, All-In Support (covering the full network and help desk), and Help Desk Support, complemented by add-on modules in managed security, cloud mail, email archiving, compliance (HIPAA, FINRA, GDPR, NIST), end-user security training, ERP integration, Infrastructure as a Service, colocation, cloud backups, cloud desktop continuity, and VoIP/PBX phone systems. Industry verticals served include manufacturing, engineering, textile and apparel, and professional services.
The firm operates a subscription recurring revenue model across managed services and block hours, with transactional revenue from an e-commerce hardware/software portal (commerce.alphaitoregon.com) and professional services revenue from migrations, compliance assessments, and consulting. Pricing is quote-based and not publicly disclosed; the All-In Support tier bills monthly. The go-to-market is sales-led and direct, driven through the company website with quote request and contact forms, supported by content marketing (Alpha IT Tech News blog, newsletter), social media (Twitter, Instagram, Facebook), and community sponsorships including a multi-year Ballet Fantastique title sponsorship that doubles as a lead-generation channel via a free security audit offer.
The platform architecture is conventional multi-vendor managed services: monitoring of customer networks and servers, multi-layered security, cloud-based mail and backups, hosted and hybrid PBX telephony, and colocation, delivered in-house without outsourcing. Proprietary technology is limited; differentiation rests on integrated service delivery and local in-person support rather than on a unique tech stack. The company runs a Community Repurpose Program that donates refurbished hardware with DoD-standard data erasure, and CEO Ravi Brounstein has authored 'The AI Ready Company' as a thought-leadership initiative for SMB AI adoption. There is no evidence of external institutional funding, acquisitions, or inorganic growth; the firm remains founder-controlled since 2007.
Alpha IT firmographics
Firmographics- Name
- Alpha IT
- Legal name
- Alpha IT, LLC
- Website
- https://alphaitoregon.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Alpha IT is a privately held, Eugene, Oregon-based managed IT services provider founded in 2007, serving small and mid-sized businesses along the Oregon I-5 corridor with managed support, security, cloud, compliance, and phone systems delivered without outsourcing.
- Ownership category
- akta.pro rank
Alpha IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Enterprise Architecture & Technology Roadmapping (BPAEAAAC)
- akta.pro secondary industries
- Enterprise Architecture & IT Operating Model (BPAHAEAB), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), IT Asset Disposition (ITAD) & Secure Data Erasure (BPAEAOAK)
Keywords
Where Alpha IT is headquartered
LocationHeadquarters
- HQ city
- Eugene
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Alpha IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services including All-In Support, Help Desk Support, and Managed Security with ongoing maintenance and monitoring
- Block Hours / Break Fix: Block hours subscription model providing remote or on-call support for technology management and maintenance services
- Hardware and Software Sales: E-commerce portal selling IT equipment, computers, servers, networking gear, and software through commerce.alphaitoregon.com
- Professional Services: Implementation, migration, and consulting services including Windows 10 end-of-life migration support and compliance assessments
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Break Fix / On-Call Support - Billed when requested and completed |
| Subscription | Monthly | All-In Support - Comprehensive maintenance and ongoing support |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Alpha IT product offering
Product offeringCore offering
Alpha IT is a managed IT services provider that delivers outsourced technology management for small and mid-sized businesses, including network and server monitoring, help desk support, managed multi-layered security, cloud infrastructure, backup and disaster recovery, business email and phone systems (VoIP/PBX), and regulatory compliance management (HIPAA, FINRA, GDPR, NIST CSF). The company packages its offerings into recurring All-In Support subscriptions, Block Hours, and on-call Break-Fix engagements, complemented by an e-commerce portal for hardware and software procurement, all delivered without outsourcing.
Product overview
Alpha IT is a managed IT services provider offering a comprehensive portfolio of technology services organized around core support tiers, specialized add-on modules, and industry-specific solutions. The core offering includes Enterprise Support and multiple service models (Break Fix, Block Hours, All-In Support, and Help Desk). Add-on modules span email services (Cloud Mail, Archiving, Spam), business tools (Compliance Services for HIPAA/FINRA/GDPR, ERP, IaaS, End User Training), phone services (Private Cloud PBX, VoIP), and technology solutions (Cloud Backups, Colocation, Cloud Desktop Continuity, Server Monitoring, Managed Security). The company also delivers industry-specific IT solutions for Engineering, Manufacturing, and Professional Services sectors. Alpha IT serves clients primarily along the Oregon I-5 corridor and provides remote support nationwide.
Differentiator
Problem solved
Functional benefit
Products and services
- Enterprise Support Comprehensive managed IT service acting as a single point of contact across multiple technology verticals, delivering network, server, help desk, security, cloud, and compliance management for businesses without large internal IT departments.
- On-Call Computer Support (Break Fix) Reactive IT support delivered remotely or on-site during subscribed Block Hours, addressing technology management and maintenance needs on a pay-as-you-go basis.
- All-In Support Recurring monthly managed service covering the customer's entire network, servers, and end-user help desk support for full-scope IT operations.
- Block Hours Prepaid subscription of support time used for preventative maintenance and ongoing remote or on-call IT support as the business needs.
- Help Desk Support Technical support and troubleshooting service maintaining computer hardware, software, phones, and other devices, delivered both in-house and remotely.
- Managed Security Services Multi-layered security service providing real-time network, server, and data protection against internal and external threats across every layer of the customer environment.
- Cloud Mail Services Hosted cloud-based email infrastructure and management service designed to improve business communication efficiency for SMB customers.
- VoIP Phone Systems Voice over IP telephone solutions with hosted and cloud deployment options for business communications.
- Private Cloud PBX (Hybrid PBX) On-premises or hybrid private phone system infrastructure providing advanced business communications capabilities.
- Cloud Server Backups Automated cloud-based backup service protecting server data and enabling disaster recovery for customer environments.
- Colocation Data center facility services providing physical space, power, and connectivity for customer server and networking equipment.
- Cloud Desktop Continuity Desktop virtualization and business continuity solution enabling seamless remote access and failover so business operations can continue uninterrupted.
- Server Monitoring Proactive infrastructure monitoring service tracking server health, performance, and availability to prevent downtime.
- Infrastructure as a Service (IaaS) Cloud infrastructure provisioning and management services delivering scalable computing resources to business customers.
- Compliance Services (HIPAA, FINRA, GDPR) Regulatory compliance consulting and managed service helping organizations meet HIPAA, FINRA, GDPR, and NIST CSF requirements with expert tools, assessments, and ongoing guidance.
- End User Human Firewall Training Employee cybersecurity awareness training service that reduces human-based security risks and strengthens organizational defense.
- Enterprise Resource Planning (ERP) Integration, support, and management services for enterprise resource planning systems used by business customers.
- Virtual Risk Officer (vRO) Compliance advisory service providing customers with regulatory roadmap guidance, up-to-date compliance tools, and process support.
- IT Solutions for Engineering Industry-specific managed IT services tailored for engineering firms, addressing specialized software, hardware, and design file management requirements.
- IT Solutions for Manufacturing Industry-specific managed IT services for manufacturing companies, addressing production system reliability, supply chain technology, and industry compliance.
- IT Solutions for Professional Services Industry-specific managed IT services for professional services firms and consultants, covering business tools, communication systems, and remote collaboration.
- Hardware and Software Sales Direct e-commerce sales of IT hardware, computers, servers, networking equipment, peripherals, and software via the commerce.alphaitoregon.com storefront.
- Email Archiving Compliance-focused email archival service for retaining and retrieving business communications to support regulatory and operational needs.
- Spam Protection Email security service that filters spam and protects business customers against email-borne threats.
Quantifiable outcome
- Help businesses save over 50% on IT costs
- +1 more outcomes
Companies that use Alpha IT
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles1 record
Alpha IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Alpha IT partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor.
- Ballet FantastiqueminorAlpha IT serves as title sponsor for Ballet Fantastique's 24-25 and 2025-26 seasons. As part of the sponsorship, Alpha IT offers a free security audit to Ballet Fantastique fans who mention the organization when contacting Alpha IT.
- Web Development PartnerminorAlpha IT partners with Get Found Eugene for web development services as indicated on their website resources section.
- Community OrganizationsminorAlpha IT supports local charitable organizations through their Community Repurpose Program, donating refurbished hardware to non-profits, schools, and other organizations. Hardware is wiped per Department of Defense standards.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Alpha IT competitors and assessment
Company assessmentDirect peers
- Dataprise: Mid-market and SMB managed IT services and cybersecurity provider with national footprint. Closely comparable to Alpha IT in offering managed services, cloud, and security to SMB clients, though operating at much larger scale and broader geography.
- CMIT Solutions: Franchise-based managed IT and cybersecurity provider serving SMBs across the U.S. Highly comparable in target customer (small/mid-sized businesses), service mix (managed IT, compliance, security), and recurring revenue model.
- Kelser Corporation: Northeast U.S.-based managed IT services and cybersecurity firm serving SMB and mid-market organizations. Comparable to Alpha IT in service portfolio (managed IT, cloud, compliance) and customer profile, though operating in a different geography.
- Continuous Networks: Regional managed IT services and cybersecurity provider serving SMBs in the Pacific Northwest. Closely comparable to Alpha IT in target geography (Oregon/PNW), customer size, and managed services + security offering.
- Valeo Networks: National managed IT services and cybersecurity provider serving SMB and mid-market clients. Directly comparable to Alpha IT across managed services, security, and compliance, with similar recurring revenue model.
- Ntiva: Managed IT services and cybersecurity provider serving SMB and mid-market clients. Comparable to Alpha IT in delivering managed services, cloud, and compliance support, though with a larger national footprint.
- Corsica Technologies: Managed IT, cybersecurity, and compliance services provider focused on SMB and mid-market. Directly comparable to Alpha IT across managed services, security, and regulatory compliance offerings (HIPAA, NIST).
Others
- ConnectWise: Provider of PSA/RMM software platforms that MSPs like Alpha IT use to run their service delivery. Ecosystem partner rather than direct competitor, but shapes the tooling backbone for Alpha IT and similar SMB-focused MSPs.
Regional players
- Fuse Networks: Pacific Northwest-based managed IT, cloud, and cybersecurity provider serving SMB clients. Comparable to Alpha IT in regional focus, service mix, and SMB target customer, though Fuse has a slightly broader geographic footprint.
Broad incumbents
- Microsoft SMB Partner Channel: Hyperscaler partner ecosystem through which SMBs increasingly procure bundled cloud, security, and productivity services. Represents both a delivery channel and a competitive threat for Alpha IT's SMB managed services base.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Alpha IT social profiles
Digital presenceAlpha IT compliance and trust
Trust signalCompliance4 records
Alpha IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alpha IT leadership team
Management profileNumber of profiles
Profiles2 records
Alpha IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alpha IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alpha IT
What does Alpha IT do?
Alpha IT is a managed IT services provider that delivers outsourced technology management for small and mid-sized businesses, including network and server monitoring, help desk support, managed multi-layered security, cloud infrastructure, backup and disaster recovery, business email and phone systems (VoIP/PBX), and regulatory compliance management (HIPAA, FINRA, GDPR, NIST CSF). The company packages its offerings into recurring All-In Support subscriptions, Block Hours, and on-call Break-Fix engagements, complemented by an e-commerce portal for hardware and software procurement, all delivered without outsourcing.
Is Alpha IT a public or private company?
Alpha IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Alpha IT founded?
Alpha IT was founded in 2007. It employs 11 to 50 people.
Where is Alpha IT based?
Alpha IT is headquartered in Eugene, United States, in the North America region.
How does Alpha IT make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are block Hours / Break Fix, hardware and Software Sales and professional Services.
Who are Alpha IT's main competitors?
Direct peers on record are Dataprise, CMIT Solutions, Kelser Corporation, Continuous Networks, Valeo Networks, Ntiva and Corsica Technologies. ConnectWise is listed as an others. Fuse Networks is listed as a regional player. Microsoft SMB Partner Channel is listed as a broad incumbent.
Does Alpha IT have an API?
No public API is recorded for Alpha IT.
What industry is Alpha IT in?
Alpha IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAC, Enterprise Architecture & Technology Roadmapping, with a secondary code of BPAHAEAB, Enterprise Architecture & IT Operating Model. Its NAICS code is 5415 and its SIC code is 7373.