SapphireOne
SapphireOne is a privately held Australian ERP software company, founded in 1986 and based in Sydney, that sells an integrated 8-mode accounting, CRM, DMS, and payroll suite to enterprise customers in Australia and New Zealand via direct RFP-based sales.
- Company typePrivate
- Founded1986
- HeadquartersSydney, Australia
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What SapphireOne does
SapphireOne Pty Ltd is a privately held Australian enterprise software company founded in 1986 and headquartered in Sydney. It develops and sells an integrated ERP and accounting suite built around eight core business modes — Accounts, Inventory, Job Projects, Assets, Payroll/HR, Management, Utilities, and Workbook — combined with a full-featured CRM and Document Management System. All modules share consistent data structures and post natively to the general ledger in real time, providing what the company describes as a single source of truth for finance, operations, and project delivery. The platform is extended by the Web Pack and Custom Web Pack browser-based workflows and by the Sapphire Tools utility suite, which adds EDI integrations (SPS Commerce, Pacific Commerce), shipping carrier connectors (Hunter, Toll, Star Track, MoveIt), and CSV importers (Expensify, Invitbox).
The company operates primarily in Australia and New Zealand and holds ISO 27001:2022 information security certification. It sells to enterprise and mid-market customers through a direct field sales motion with a formal Request for Proposal process, and pricing is quote-based with multi-year contracts. The revenue model is described as perpetual licence or subscription-based enterprise software, with implementation and support services; no public pricing tiers exist. Ownership is founder/operator-controlled, with no identified venture capital, private equity, or institutional investors. The company employs between 101 and 250 people.
SapphireOne firmographics
Firmographics- Name
- SapphireOne
- Legal name
- SapphireOne Pty Ltd
- Website
- https://sapphireone.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- SapphireOne is a privately held Australian ERP software company, founded in 1986 and based in Sydney, that sells an integrated 8-mode accounting, CRM, DMS, and payroll suite to enterprise customers in Australia and New Zealand via direct RFP-based sales.
- Ownership category
- akta.pro rank
SapphireOne industry classification
Industry- Product category
- Enterprise ERP Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
Keywords
Where SapphireOne is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
SapphireOne business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Enterprise Software Licenses: SapphireOne operates as an enterprise ERP software provider offering integrated accounting, CRM, DMS, and payroll solutions. The revenue model appears to be perpetual license or subscription-based for enterprise customers, with implementation and support services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | No public pricing tiers available |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
SapphireOne product offering
Product offeringCore offering
SapphireOne develops and sells an integrated Australian ERP and accounting suite that unifies eight core business modes (Accounts, Inventory, Job Projects, Assets, Payroll/HR, Management, Utilities, and Workbook) with a full-featured CRM, Document Management System (DMS), and a browser-based Web Pack. The platform posts transactions natively to the general ledger in real time, supporting bank-grade reconciliation, barcode-driven inventory traceability, progressive billing for projects, role-based dashboards, and governed workflows. It is sold primarily to mid-market and enterprise customers through direct, RFP-led enterprise sales.
Product overview
SapphireOne is an integrated Australian ERP and accounting software suite built as a unified platform-plus-modules architecture. The core offering combines eight interconnected business modes—Accounts, Inventory, Job Projects, Assets, Payroll/HR, Management, Utilities, and Workbook—alongside a full-featured CRM and Document Management System. The suite is extended via the Sapphire Web Pack add-on for browser-based workflows and Custom Web Pack for tailored operations. All modules share consistent data structures and natively connect transactions, inventory, payroll, and project data to the general ledger in real-time. Additional specialized tools (Sapphire Tools) provide batch processing, EDI integrations, shipping carrier connections, and diagnostic capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- SapphireOne ERP Suite Integrated Australian ERP and accounting software that unifies eight core business modes (Accounts, Inventory, Job Projects, Assets, Payroll/HR, Management, Utilities, and Workbook) with CRM and DMS capabilities into a single enterprise platform for mid-to-large organizations.
- SapphireOne Accounts Accounting module encompassing General Ledger, Receivables, Payables, and Accounts History for compliance, reconciliation, and financial reporting including bank reconciliation, client receipts, and vendor payment allocations.
- SapphireOne Inventory Warehouse management module covering Sales, Purchases, Inventory, Manager, Point of Sale, and Inventory History with barcode-driven traceability, serial and batch tracking, and stocktake capabilities.
- SapphireOne Job Projects Project management and costing module combining Costs, Resources, Inventory, Job Projects, and History for real-time tracking, time capture, materials control, progressive billing, and WIP visibility.
- SapphireOne Assets Fixed asset management module providing controlled, audit-ready asset lifecycle management from acquisition through depreciation, maintenance, and disposal with depreciation tax journals and asset history tracking.
- SapphireOne Payroll/HR End-to-end payroll and human resources module encompassing Payroll, Administration, and History with pay run processing, leave management, superannuation handling, and SuperStream export capabilities.
- SapphireOne Management Business intelligence and reporting module providing real-time analysis through Analysis, Management, and Audit functions including cash movements, GST summary, payroll tax, period-end routines, and audit trails.
- SapphireOne Utilities System administration and governance module covering System Settings, Security Management, Data Backup, Data Import/Export, Customization, and diagnostic tools including GL Audit Tool and allocation audits.
- SapphireOne Workbook Operational workspace module providing collaboration and document management features including Document Manager, Document Management, Pictures, Leave Request, and activity tracking for governed content access.
- SapphireOne CRM (Contact Relationship Management) Full-featured customer relationship management system integrated within the ERP suite, providing contact management, activity tracking, and client relationship governance.
- SapphireOne DMS (Document Management System) Document management system providing structured storage, record linking, version control, and document scanning capabilities for audit readiness and process compliance.
- Sapphire Web Pack Browser-based web interface extending the SapphireOne suite with secure workflows including sales, purchasing, POS, stocktake enquiries, approvals, time sheets, leave requests, and real-time dashboards.
- Sapphire Tools Suite of utility tools including Common Tools (formula application, query, reporting, XML export, re-indexing) and Specific Tools (batch processing, analytics, allocation audits, inventory management, shipping integrations, and payroll utilities).
Companies that use SapphireOne
Customer profileSegments1 record
Ideal customer profiles1 record
SapphireOne technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature6 records
SapphireOne partnerships and signals
Strategic signalScale indicators2 records
Recent moves4 records
Expansion highlights4 records
SapphireOne competitors and assessment
Company assessmentDirect peers
- MYOB: Leading Australian accounting and business management platform for SMEs and mid-market, directly competing with SapphireOne in the ANZ ERP/accounting space with comparable payroll, inventory, and job costing modules.
- Attache (ReadyTech): Australian payroll and ERP software suite serving Australian SMEs and mid-market with accounting, payroll, and HR functionality; competes head-to-head with SapphireOne Accounts/Payroll/HR modes in ANZ.
- Xero: New Zealand-founded cloud accounting and small business platform with deep ANZ penetration; overlaps with SapphireOne's Accounts mode and represents the cloud-native competitive threat.
- NetSuite (Oracle): Cloud-native ERP suite covering financials, inventory, CRM, and project management; targets the same mid-market enterprise customers SapphireOne serves, often in evaluation set.
- Sage Intacct: Cloud financial management and ERP platform targeting mid-market customers with accounting, project accounting, and inventory; overlaps SapphireOne's core Accounts and Job Projects modes.
- Acumatica: Cloud-native ERP suite with financials, distribution, project accounting, and CRM; targets similar mid-market customers with a modern cloud architecture competitive with SapphireOne.
- Epicor: Mid-market ERP focused on manufacturing, distribution, and retail with financials, inventory, and project management modules; overlaps SapphireOne's Inventory and Job Projects capabilities for project-based businesses.
Broad incumbents
- Microsoft Dynamics 365: Broad cloud platform with Finance & Operations and Business Central ERP modules; competes against SapphireOne for mid-market and enterprise ANZ accounts as part of a much wider product portfolio.
- QuickBooks Online (Intuit): Widely adopted small-business accounting platform with growing mid-market capability; competes primarily at the lower end of SapphireOne's Accounts/payroll customer base in ANZ.
Emerging players
- Odoo: Open-source modular ERP/CRM platform with accounting, inventory, projects, and HR; competes at the lower end of SapphireOne's mid-market with cheaper, more modular pricing.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
SapphireOne social profiles
Digital presenceSapphireOne compliance and trust
Trust signalCompliance1 record
SapphireOne financial estimates
Financial estimateRevenue estimate
Valuation estimate
SapphireOne leadership team
Management profileNumber of profiles
Profiles1 record
SapphireOne funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SapphireOne M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SapphireOne
What does SapphireOne do?
SapphireOne develops and sells an integrated Australian ERP and accounting suite that unifies eight core business modes (Accounts, Inventory, Job Projects, Assets, Payroll/HR, Management, Utilities, and Workbook) with a full-featured CRM, Document Management System (DMS), and a browser-based Web Pack. The platform posts transactions natively to the general ledger in real time, supporting bank-grade reconciliation, barcode-driven inventory traceability, progressive billing for projects, role-based dashboards, and governed workflows. It is sold primarily to mid-market and enterprise customers through direct, RFP-led enterprise sales.
Is SapphireOne a public or private company?
SapphireOne is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SapphireOne founded?
SapphireOne was founded in 1986. It employs 101 to 250 people.
Where is SapphireOne based?
SapphireOne is headquartered in Sydney, Australia, in the Oceania region.
How does SapphireOne make money?
One revenue line is on record: enterprise Software Licenses.
Who are SapphireOne's main competitors?
Direct peers on record are MYOB, Attache (ReadyTech), Xero, NetSuite (Oracle), Sage Intacct, Acumatica and Epicor. Broad incumbents are Microsoft Dynamics 365 and QuickBooks Online (Intuit). Odoo is listed as an emerging player.
Does SapphireOne have an API?
Yes. SapphireOne supports APIs and Electronic Data Interchange (EDI) integrations. The Utilities section mentions that during implementation, SapphireOne engineers can configure APIs and EDIs. Specific EDI tools referenced include SPS Commerce Tools for EDI integration, Pacific Commerce for export acknowledgements, import orders, and upload functionality, and Expensify CSV import for generating money payments.
What industry is SapphireOne in?
SapphireOne's product category is Enterprise ERP Software. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 5132 and its SIC code is 7370.