Tprofile
- Company typePrivate
- Founded2014
- HeadquartersThatcham, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Tprofile firmographics
Firmographics- Name
- Tprofile
- Legal name
- Tprofile Ltd
- Website
- https://tprofile.co.uk
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Tprofile industry classification
Industry- Product category
- Travel CRM Software
- akta.pro primary industry
- Customer Support, Contact Center & Case Management (Omnichannel) (THALAGAK)
- akta.pro secondary industries
- Customer Support, Case Management & Service Automation for TMCs (THALAMAO), Identity, Profiles & Traveler Data Management (SSO, Preferences, GDPR) (THALAGAL)
Keywords
Where Tprofile is headquartered
LocationHeadquarters
- HQ city
- Thatcham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Tprofile business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Platform Subscription: TProfile operates as a cloud-based SaaS platform providing CRM, quotation, and content management tools to travel businesses. Pricing varies by package and feature access, with tiered offerings for different business sizes.
- Cruise Search Module: Additional module pricing starting at £500 per month plus set-up fees for cruise search and management capabilities.
- Custom Branded Setup: Fully bespoke setup for each customer ensuring brand consistency with unique layouts, automated brand messaging, and custom settings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Cruise Search Module - From £500 per month plus set-up fees |
| Subscription | Monthly | TPLite Package for single users |
| Subscription | Annual | Enterprise/Multi-brand packages |
| Subscription | Annual | Free access via partnership (e.g., Not Just Travel) |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Tprofile product offering
Product offeringCore offering
Tprofile provides a cloud-based SaaS CRM, quotation management and content platform purpose-built for the travel industry. It enables travel agents, tour operators, cruise specialists and homeworkers to create visually rich, media-led travel quotes, manage customer enquiries and bookings, distribute B2B tour content, and deliver branded customer portals and apps, with integrated AI assistance via the TPilot suite.
Product overview
TProfile is a cloud-based travel technology platform providing a modular suite of integrated applications for the travel industry. The core offerings include TProfile CRM (central customer management hub) and Travel Quotes (quote creation engine), supported by add-on modules including Booking & Documents, Customer Portal, Tour Operator Products, Travel Content, Cruise Search (with 40k+ cruises), Travel Websites, TProfile App, Reports, and Groups. The platform also includes TPilot AI - an integrated suite of AI tools with 12 agent assistants for automation. The system connects over 8,000 active agents across 120+ brands and manages access to over 200,000 tours, 750,000 accommodations, and extensive cruise content. Data is securely hosted on Microsoft Azure.
Differentiator
Problem solved
Functional benefit
Products and services
- TProfile CRM Core travel CRM platform acting as the central hub for managing customer profiles, enquiries, quotes, bookings, communications and loyalty points, with dynamic dashboards, workflow automation, task management and full enquiry history for travel agencies and tour operators.
- Travel Quotes Visual quote creation engine that lets travel agents generate branded, media-rich quotes in under two minutes, with access to 200,000+ tours, 750,000+ accommodations, integrated videos and points of interest, AI-assisted creation and multi-channel distribution.
- Booking & Documents Booking and documentation module that manages enquiries, bookings, payment tracking, billing, supplier documents and automated document delivery for travel agents and operators.
- Customer Portal Branded online portal that gives end travellers personalised access to their quotes, bookings, documents, travel wishlists, inspirations, payment history and travel history, with GDPR-compliant messaging and AI-powered personalisation.
- Tour Operator Products B2B distribution platform for tour operators and consortia to publish products with rich content, manage documentation quality, enable cross-branding and seamlessly integrate with travel agent distribution networks.
- Travel Content Content management module providing 100,000+ licensed images, destination guides for every country, weather data, HD videos and an attractions/activities library for building rich travel quotes and itineraries.
- Cruise Search Cruise search and management module offering 40,000+ cruises with live availability and pricing, custom cruise categories, filtering tools, pricing overlays and destination imagery, with full setup typically delivered within 48 hours.
- Travel Websites Website building platform for travel businesses that delivers feature-rich, bespoke travel and cruise websites with built-in CMS, SEO-ready pages, email marketing integration, Google Analytics and secure online booking and payments.
- TProfile App Branded mobile travel app for end customers featuring account information, quote and booking access, flight tracker, itinerary maps, points of interest, trip countdowns, destination guides, weather reports, push notifications and trip journals.
- Reports Real-time reporting and analytics platform providing dynamic dashboards, customer data analysis, enquiry tracking, performance monitoring, staff management views and exports to CSV, PDF and Excel, with API integration for external data sources.
- Groups Groups module that manages complex group bookings such as destination weddings, school trips and corporate events, with RSVP/invitation tools, passenger management, accommodation rooming lists, individual logins, secure payments and shareable travel journals.
- TPilot AI TPilot AI suite providing 12 AI agent assistants (Engagement, Data Gather, Planning, Concierge, Quote and Booking agents) plus tools such as Doc Match, Doc Create, Doc Verify, Quote Search, Lead Generation, Destination Q&A, Quote Social Generator, Quote Audio Reader, POI Builder, Quote Overview Generator, Itinerary Search, Quote from URL, Quote from Voice and Transcribe, with data stored at rest in Azure AI Foundry and not used to train generative AI models.
Quantifiable outcome
- 23% conversion rate increase for Oasis Travel after implementing TProfile
- +4 more outcomes
Companies that use Tprofile
Customer profileNamed customers13 records
Segments8 records
Ideal customer profiles5 records
Tprofile technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability13 records
Feature8 records
Tprofile partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and flagship.
- Derek Jones (Non-Executive Director)coreDerek Jones appointed as non-executive director. Former CEO of Der Touristik UK (parent of Kuoni) and board director at TUI during Thomson and First Choice merger. Brings 30+ years of leadership experience to support TProfile's growth in UK and new territories.
- Jet2holidayscoreJet2holidays became the first package operator integrated into the TProfile platform, allowing agents to search and send quotes to clients directly through TProfile. Previously agents would search on Jet2holidays then go to TProfile to create quotes. Now the entire experience is integrated within the CRM.
- Not Just TravelflagshipNot Just Travel invested £2.1 million to provide free TProfile quotation tool access to 650+ consultants. Described as 'one of their largest clients, with plans to become their biggest.' The investment significantly boosted efficiency, client engagement, and conversion rates for Not Just Travel's network.
- Wendy Wu TourscorePartnership to provide TProfile agents with access to Wendy Wu Tours' award-winning touring content across 44 countries in Asia and South America. Agents gain rich content including stunning visuals and immersive videos to inspire customers and enhance the booking journey. Wendy Wu Tours is the UK's number one specialist tour operator to Asia.
- TProfilecoreWendy Wu Tours partnership enables agents to create and send complex tours, cruise, multi-centre, and single-centre quotes in less than 2 minutes using TProfile's platform.
- G AdventurescorePartnership expanding the range of tours and experiences content available to TProfile's agent network. G Adventures offers more than 750 tours globally, ranging from Antarctica expeditions to hiking adventures in Peru. TProfile provides agents with rich content including high-quality quotes, images, and videos.
- CLIA (Cruise Lines International Association)coreOfficial CLIA partnership enabling TProfile to contribute to the association's events and explore partnership opportunities with CLIA's extensive global network of members. Partnership includes discounts for CLIA members including CRM, quotes, and portal documentation free for one month.
- Dnata TravelflagshipThree-year partnership announced with Dnata Travel, one of the major players in the travel industry. Represents significant enterprise-level commitment to the TProfile platform.
- Panache CruisesflagshipThree-year partnership with luxury cruise agency Panache Cruises. Partnership includes CRM, Cruise Search, Booking & Documents, and Travel Websites solutions.
- Travel Village GroupcoreFive brands (Travel Village, Cruise Village, Southampton Cruise Centre, RiverCruising.co.uk, The Holiday Village) using TProfile's CRM platform. RiverCruising.co.uk website is also powered by TProfile, seamlessly integrating with the CRM platform.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
Tprofile competitors and assessment
Company assessmentDirect peers
- Travefy: Travefy is a US-based travel agent platform offering itineraries, quotes, and CRM functionality for travel advisors and agencies — directly competing with TProfile's core CRM and visual quote creation capabilities for a similar SMB/homeworker customer base.
- Tourwriter: Tourwriter provides itinerary building, quoting, and operational software for tour operators and DMCs — overlapping with TProfile's Tour Operator Products, Travel Quotes, and B2B distribution capabilities.
- Lemax: Lemax offers a travel agency and tour operator management platform with CRM, itinerary, and booking modules — closely comparable to TProfile's integrated CRM/quote/content suite for mid-market travel businesses.
- Nezasa: Nezasa provides a TripDossier platform for travel agents and tour operators to build, price, and distribute dynamic multi-component itineraries — a direct competitor to TProfile's visual quote and multi-centre itinerary capabilities.
- Dolphin Dynamics: Dolphin Dynamics is a back-office, CRM, and mid-office platform for retail travel agents and homeworkers in the UK and Europe — directly comparable to TProfile's TPLite and CRM offerings for the same UK travel agent market.
- Traveltek: Traveltek provides travel technology solutions including booking, pricing, and content APIs for OTAs, tour operators, and travel agents — overlapping with TProfile's API-first architecture and supplier content integrations (Hotelbeds, Cirium, etc.).
Broad incumbents
- Amadeus: Amadeus is a global travel technology giant offering GDS, distribution, and increasingly agent-facing tools; while not a direct CRM competitor, it dwarfs TProfile in scale and could enter the agent-CRM niche with bundled offerings.
- Sabre: Sabre is a major GDS and travel technology provider whose agency solutions and emerging retailing platforms compete broadly with TProfile's agent productivity tooling across the same travel distribution value chain.
- Travelport: Travelport is a global travel commerce platform serving travel agencies, airlines, and hospitality — comparable to TProfile as a technology provider to the same retail travel agent segment, though at much larger scale and broader scope.
- Salesforce: Salesforce is the dominant horizontal CRM whose App Cloud and industry clouds (including travel) compete with TProfile; TProfile's value proposition is explicitly positioned against generic CRMs like Salesforce, as evidenced by All Inclusive Outlet's migration from Sugar CRM.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Tprofile social profiles
Digital presenceTprofile compliance and trust
Trust signalCompliance4 records
Tprofile financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tprofile leadership team
Management profileNumber of profiles
Profiles9 records
Tprofile funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tprofile M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tprofile
What does Tprofile do?
Tprofile provides a cloud-based SaaS CRM, quotation management and content platform purpose-built for the travel industry. It enables travel agents, tour operators, cruise specialists and homeworkers to create visually rich, media-led travel quotes, manage customer enquiries and bookings, distribute B2B tour content, and deliver branded customer portals and apps, with integrated AI assistance via the TPilot suite.
Is Tprofile a public or private company?
Tprofile is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tprofile founded?
Tprofile was founded in 2014. It employs 1 to 10 people.
Where is Tprofile based?
Tprofile is headquartered in Thatcham, United Kingdom, in the Europe region.
How does Tprofile make money?
Three revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are cruise Search Module and custom Branded Setup.
Who are Tprofile's main competitors?
Direct peers on record are Travefy, Tourwriter, Lemax, Nezasa, Dolphin Dynamics and Traveltek. Broad incumbents are Amadeus, Sabre, Travelport and Salesforce.
Does Tprofile have an API?
Yes. TProfile offers an Open API with webhooks, enabling integration with websites, itineraries, apps, and content. The API allows agencies to connect their website or booking system directly with the platform, enabling automated updates of travel content, pricing, and availability.
What industry is Tprofile in?
Tprofile's product category is Travel CRM Software. Its primary akta.pro industry code is THALAGAK, Customer Support, Contact Center & Case Management (Omnichannel), with a secondary code of THALAMAO, Customer Support, Case Management & Service Automation for TMCs.