What Lufapak does

Lufapak GmbH is a German third-party logistics (3PL) fulfillment provider founded in 1998 and headquartered in Neuwied, Germany. It operates as a member of the UK-based DK Group conglomerate. The company runs warehouses and fulfillment operations across four German locations — Neuwied (headquarters with a 21,000+ sqm facility, 30,000+ pallet positions, and 100,000+ small load carrier positions), Hamburg (north), Köln (NRW), and Munich (south, 21,000 sqm) — plus UK fulfillment through the Lemonpath Center under its DK Group partnership. Its core offering is eCommerce fulfillment comprising warehousing, pick-and-pack, worldwide shipping with customs clearance, returns management (RMA), and value-added services such as kitting, co-packing, assembly, FBA pre-fulfillment, rush-order handling, cross-docking, and spare-parts logistics for the automotive sector. A 2024 addition, the LufaHub HUB solution, consolidates multi-channel order management across B2B, B2C, and D2C channels.

The underlying technology is a state-of-the-art Warehouse Management System with in-house IT support and interfaces (API, EDI, CSV) compatible with any webshop, WMS, or ERP system, supporting automated order fulfillment, real-time inventory tracking, and a high-security storage area for valuable goods. Luftapak is ISO 9001 and ISO 14001 certified.

Its business model is a sales-led, quote-based managed-services operation. Pricing is individualized per customer based on volume and service requirements gathered through an online questionnaire and direct sales engagement (phone, contact form). Multi-year contracts are typical. Go-to-market targets eCommerce retailers, D2C brands (B2C and B2B), automotive/spare-parts customers (Ford, Porsche eBike), and SMB/startup online shops, with named customers including Ford, Rotbäckchen, and Porsche eBike. Marketing relies on the company website and logistics content (lexicon, blog, location pages), CEE e-commerce events, social media, and direct sales through [email protected] and +49 2631 384-0.

Name

Lufapak

Legal name

Lufapak GmbH

Website

https://lufapak.de

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

Lufapak GmbH is a German 3PL fulfillment provider offering warehousing, pick-and-pack, shipping, returns management, and value-added services for eCommerce, D2C, and automotive/spare-parts customers across Germany and the UK through its DK Group affiliation.

Ownership category

akta.pro rank

Product category

Third-Party Logistics (3PL) Fulfillment Services

NAICS

General Warehousing and Storage (493110), Freight Transportation Arrangement (4885), Packaging and Labeling Services (56191)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

Keywords

• ECommerce fulfillment
• Third-party logistics
• Warehousing services
• Pick and pack
• Returns management

Headquarters

HQ city

Neuwied

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Fulfillment and Warehousing Services: Core revenue stream from comprehensive fulfillment services including warehousing, pick and pack, shipping, and returns management. Pricing is calculated individually based on customer volumes, quantities, and specific service requirements.
2. Value Added Services: Additional services including kitting, assembly, repackaging, labeling, quality inspection, and co-packing that can be added to base fulfillment packages.
3. Amazon FBA Pre-Fulfillment: Pre-Amazon fulfillment services including product and shipping preparation according to Amazon guidelines, with Prime standard shipping available at competitive rates compared to Amazon directly.
4. International Shipping and Logistics: Worldwide transport services leveraging strong international logistics partner network, including customs clearance and customs documentation services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Lufapak GmbH provides third-party logistics and fulfillment services for e-commerce, D2C brands, and B2B businesses from its central Germany (Neuwied) location. Core operations include warehousing, pick-and-pack, returns management, copacking, Amazon FBA prep, transport management, and value-added services, supported by an in-house Warehouse Management System (WMS) and ERP/shop integrations. The company positions itself as a full-service fulfillment partner handling end-to-end order processing, inventory storage, shipping, and reverse logistics.

Product overview

Lufapak is a third-party logistics (3PL) fulfillment provider offering a comprehensive suite of logistics and fulfillment services. The core offering centers on eCommerce Fulfillment and Warehousing services, supported by specialized add-on modules including Pick Pack Kommissionierung (order picking and packing), Retourenlogistik (returns management), Lohnfertigung & Lohnverpackung/Copacking (contract packing and assembly), FBA-Amazon Fulfillment (pre-Amazon prep), Value Added Services (labeling, kitting, assembly), Transportmanagement (transport optimization), Cross Docking, Rush Order Handling, and Omni-Channel Retailing. The company also offers industry-specific solutions such as Ersatzteillogistik (spare parts logistics) for automotive. A central HUB solution (LufaHub) enables unified multi-channel order management. All services are delivered from facilities in Germany (Neuwied, Hamburg, Köln, München) and the UK, with ISO 9001 and 14001 certifications.

Differentiator

Problem solved

Functional benefit

Products and services

• eCommerce Fulfillment End-to-end order fulfillment for online retailers and D2C brands, covering storage, pick-and-pack, and shipping directly to end consumers.

Quantifiable outcome

• Implementation within 14 days
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and supporting.

• DK GroupcoreStrategic or Co-development PartnerLufapak is a member of the DK Group from UK (England). The partnership provides Lufapak access to favorable pricing through long-term collaboration and large order volumes, enabling competitive worldwide transport services and seamless post-Brexit UK shipping operations. DK Group's UK presence complements Lufapak's German operations for comprehensive European fulfillment.
• LemonpathsupportingTechnology or IntegrationLemonpath Center operates as Lufapak's UK warehouse and fulfillment facility for UK order fulfillment and e-commerce operations, enabling efficient shipping to UK customers post-Brexit.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• ShipMonk: ShipMonk is a US/UK e-commerce 3PL offering warehousing, pick-and-pack, and integrated shipping for SMB and mid-market merchants. Comparable to Lufapak in core fulfillment offering and SMB/D2C target market, but with more tech-native onboarding.
• James and James: James and James is a UK-based e-commerce 3PL providing warehousing, fulfillment, and returns management to D2C brands. It closely parallels Lufapak in UK/German cross-border e-commerce fulfillment and SMB-to-mid-market target customer profile.
• Fiege: Fiege is a German 3PL headquartered in Greven offering warehousing, e-commerce fulfillment, and contract logistics across Europe. Like Lufapak, it serves online retailers and B2B customers with multi-channel fulfillment and bespoke solutions — making it a close direct peer in scale and segment.
• SEKO Logistics: SEKO Logistics is a mid-sized global 3PL with e-commerce fulfillment, value-added services, and cross-border capabilities in Europe and the US. Like Lufapak, it targets mid-market and enterprise e-commerce clients with bespoke fulfillment solutions.
• ShipBob: ShipBob is a US-based e-commerce 3PL with a tech-forward WMS and multi-region fulfillment centers. Like Lufapak, it serves online retailers with API integrations, returns, and value-added services — but with US geographic focus and more software-led GTM.
• Radial: Radial is a US-based e-commerce fulfillment and omnichannel services provider for enterprise brands, offering warehousing, fulfillment, and returns management. Comparable to Lufapak in D2C and omnichannel fulfillment but with US geographic focus.
• Profulfilment: Profulfilment is a UK-based e-commerce fulfillment provider offering pick-pack-ship, returns, and multi-channel integration. It mirrors Lufapak's DE/UK fulfillment+returns proposition and competes for similar cross-border e-commerce accounts.

Broad incumbents

• DHL Supply Chain: DHL Supply Chain is the global contract logistics leader with extensive warehousing, e-fulfillment, and value-added services across Europe. It competes with Lufapak for enterprise e-commerce and B2B contracts but at vastly greater scale and with broader integrated capabilities.
• Kuehne+Nagel: Kuehne+Nagel is a Swiss-headquartered global 3PL with strong contract logistics and e-fulfillment offerings in Germany and Europe. It overlaps with Lufapak in warehousing and e-commerce fulfillment but operates at national/EU scale with broader transportation capabilities.
• Arvato Supply Chain Solutions: Arvato Supply Chain Solutions, a Bertelsmann subsidiary, is a major German/European 3PL with dedicated e-commerce and high-tech logistics. It is comparable to Lufapak in focus on e-fulfillment but serves larger global enterprise clients across broader geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/lufapakgmbh
• LinkedInlinkedin.com/company/lufapak-gmbh-neuwied

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lufapak