What Request A Test does

Request A Test, Ltd. is a privately held, direct-to-consumer online lab testing platform founded in 2002 in Brecksville, Ohio. The company enables individuals and employers to order medical and drug tests without a physician referral by providing its own doctor's orders, reviewed by licensed physicians in each customer's state through a national physician network. Customers order through the requestatest.com e-commerce platform or by phone (with bilingual English/Spanish support), then visit one of more than 7,000 partner collection sites operated by LabCorp and Quest Diagnostics — the two largest CLIA-certified national laboratory networks — for specimen collection, with results delivered through a HIPAA-compliant secure online portal retained for seven years.

The product portfolio spans more than 400 test options organized into categories including drug testing (5- to 17-panel configurations in urine, blood, hair, and saliva with optional MRO review), blood testing (metabolic, thyroid, hormone, cancer markers, vitamins), allergy blood testing, STD/STI panels, and discounted bundled panels (wellness, anemia, cardiovascular, condition-specific profiles). Prices are advertised at up to 85% off retail, achieved through volume relationships with the lab networks; the model does not accept insurance, accepts HSA cards, and charges credit cards under "REQUEST A TEST8887322348." Distribution is exclusively domestic US, with geographic restrictions on medical testing in NY, NJ, RI (and AZ for Quest) and on rapid urine drug tests in NY. The company also operates a free corporate/employer account program for workplace drug testing (pre-employment, random, post-accident, DOT compliance) and a 10% commission affiliate referral program tracked via Affiliatly.com.

The business model is transaction-based D2C and B2B, with no subscription or recurring component. Go-to-market combines direct-to-consumer e-commerce, content marketing (health-topic blog), social media, SEO, earned-media review presence (Google, BBB, Facebook), phone-based inside sales for ordering/account setup, and community-led affiliate referrals. The company has been recognized 11 times (2009–2023) on the Weatherhead 100 list of Northeast Ohio's fastest-growing companies and holds BBB A+ accreditation; it operates as a bootstrapped entity with no disclosed institutional investors, parent company, acquisitions, or leadership changes.

Name

Request A Test

Legal name

Request A Test, Ltd.

Website

https://requestatest.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Request A Test is a direct-to-consumer online lab testing platform founded in 2002 that enables individuals and employers to order medical and drug tests without a doctor's referral, processing orders through LabCorp and Quest Diagnostics partnerships at 7,000+ collection sites nationwide.

Ownership category

akta.pro rank

Product category

Direct-to-Consumer Lab Testing Services

NAICS

Medical Laboratories (621511)

SIC

Services-Medical Laboratories (8071)

akta.pro primary industry

At-Home Lab Testing & Diagnostics-Integrated Virtual Care (HLALAAAE)

akta.pro secondary industry

Drug-of-Abuse & Toxicology Rapid Tests (Urine/saliva panels) (HLAHAOAG)

Keywords

• Direct-to-consumer lab testing
• Online blood testing
• Drug testing services
• STD testing online
• Allergy blood testing

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Direct Test Sales: One-time purchase model where customers pay upfront for individual lab tests or bundled panel packages. Tests are priced at discounts up to 85% off retail pricing. Revenue is transaction-based with no recurring subscription component. Additional revenue from corporate accounts for employer testing programs.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Request A Test operates a direct-to-consumer online platform that enables individuals to order laboratory tests without a doctor's referral. The company provides physician orders reviewed by licensed physicians in the customer's state and partners with LabCorp and Quest Diagnostics to provide specimen collection at over 7,000 locations nationwide, with results delivered through a HIPAA-compliant secure online portal.

Product overview

Request A Test operates as a direct-to-consumer laboratory testing platform that enables individuals to order medical and drug tests without requiring a doctor's referral. The core offering consists of an e-commerce platform for purchasing tests, which connects to two national laboratory networks (LabCorp and Quest Diagnostics) for sample collection and processing. The product portfolio includes individual blood, urine, and drug tests organized by category, bundled test panels/packages at discounted pricing, allergy testing services, STD/STI testing, and corporate employer accounts. Additionally, the company offers an affiliate referral program. All tests are ordered through the website or phone, with results delivered through secure online accounts.

Differentiator

Problem solved

Functional benefit

Products and services

• Direct-to-Consumer Lab Testing Service A direct-to-consumer platform enabling individuals to order laboratory tests online without a doctor's referral, providing affordable access to blood, urine, and other diagnostic tests through partnered national lab networks. The company supplies the physician order and customers visit partner lab locations for specimen collection.
• Drug Testing Services Comprehensive drug testing services including 5-panel through 17-panel tests, available in urine, blood, hair follicle, and saliva sample types, with optional Medical Review Officer (MRO) review for employer and compliance use cases.
• Test Panels and Packages Discounted bundled testing packages combining multiple related tests such as wellness panels, anemia panels, hormone panels, STD panels, cardiovascular panels, and condition-specific profiles at reduced per-test pricing compared with individual test ordering.
• STD/STI Testing Sexually transmitted infection testing including individual tests for chlamydia, gonorrhea, herpes, HIV, syphilis, and trichomoniasis, available as standalone tests or bundled panels for discrete self-ordered screening.
• Corporate/Employer Testing Accounts A dedicated company account service allowing employers to order drug testing and health screening for employees and candidates. Free account setup with no monthly maintenance charges; employers only pay for tests ordered. Includes dedicated account management and online delivery of results to employer portals.

Quantifiable outcome

• Results available as early as 1 business day
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• LabCorp (Laboratory Corporation of America)coreTechnology or IntegrationPrimary lab testing partner providing specimen collection at LabCorp locations nationwide. Drug testing available in all states. Medical lab testing unavailable in NY, NJ, and RI. CLIA certified laboratory used by doctors, hospitals and clinics nationwide.
• Quest DiagnosticscoreTechnology or IntegrationPrimary lab testing partner providing specimen collection at Quest Diagnostics locations nationwide. Drug testing available in all states. Medical lab testing unavailable in NY, NJ, RI, and AZ. CLIA certified laboratory used by doctors, hospitals and clinics nationwide.
• National Physician NetworkcoreStrategic or Co-development PartnerNetwork of physicians licensed in customer's state who review and approve orders, providing the doctor's order required for lab testing. Enables company's core value proposition of no doctor's visit needed.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Function Health: Function Health is a venture-backed DTC testing platform offering membership-based comprehensive blood panels with app-based results interpretation. Targets a similar self-pay consumer base but with a premium, vertically integrated experience that overlaps partially with Request A Test's panel offerings.
• Marek Health: Marek Health is an emerging DTC men's health and hormone testing platform offering at-home and lab-based diagnostics with telehealth integration. Overlaps with Request A Test on hormone and blood panels but adds a telemedicine and treatment layer.

Broad incumbents

• Quest Diagnostics: Quest Diagnostics is the other major national lab partner and a dominant clinical lab incumbent. Its consumer-facing services (Quest Mobile, direct online ordering) make it both the platform's key supplier and a powerful competitor with vertically integrated scale.
• LabCorp: LabCorp is one of the two largest national clinical laboratory networks and a core partner of Request A Test. It offers its own direct-to-consumer services (Labcorp OnDemand) and represents both a critical supply partner and a potential competitive incumbent.

Direct peers

• Walk-In Lab: Walk-In Lab is a direct competitor offering DTC online lab ordering with doctor orders provided, partner-lab specimen collection, and discounted pricing on a similar test menu. Same core business model targeting the same uninsured and convenience-seeking consumer segment.
• PrivateMDLabs: PrivateMDLabs is a DTC lab testing intermediary that allows consumers to order their own blood tests online without a doctor's visit, with specimen collection at LabCorp and Quest sites—directly comparable model and channel structure to Request A Test.
• Ulta Lab Tests: Ulta Lab Tests is a direct competitor offering DTC lab ordering with no doctor visit required, physician network for orders, and LabCorp/Quest collection access. Operates essentially the same intermediary business model targeting self-pay consumers.
• HealthLabs: HealthLabs.com offers affordable direct-to-consumer lab testing with physician-provided orders and 4,000+ partner lab locations. Competes head-to-head with Request A Test on price, convenience, and test menu breadth.
• Personalabs: Personalabs is a longstanding DTC lab testing platform offering discounted tests with physician orders and partner-lab collection. Closely comparable in age, business model, and customer segment to Request A Test.
• DiscountedLabs: DiscountedLabs is a price-aggressive DTC lab testing reseller offering deeply discounted blood and hormone tests through partner labs. Comparable channel and target segment, with sharper focus on lowest-price positioning.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/RequestATest
• Facebookfacebook.com/RequestATest
• Instagraminstagram.com/requestatest

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Request A Test