National Physician Services
National Physician Services is a healthcare IT services company formed by physicians in 2014, providing managed IT, cloud, disaster recovery, advisory, and practice analytics (SmartOffice MD, SmartComm) to independent and group physician practices in the United States.
- Company typePrivate
- Founded2014
- HeadquartersRocky Hill, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What National Physician Services does
National Physician Services is a U.S.-based healthcare IT services company founded in 2014 and headquartered in Rocky Hill, Connecticut. The company was formed by physicians specifically to deliver healthcare-specialized IT services to independent and group physician practices, organizing its offering across four pillars: Healthcare IT Advisory (strategic consulting), Healthcare IT Infrastructure (cloud services, storage, disaster recovery and assessment), Healthcare Managed IT (application support and comprehensive management), and Practice Analytics via its SmartOffice MD product, complemented by SmartComm office automation tools including patient appointment reminders.
The company's technology stack centers on managed IT infrastructure tailored to healthcare environments — including cloud, storage, and disaster recovery services — overlaid with two proprietary software offerings: SmartOffice MD for practice analytics and operational intelligence, and SmartComm for office automation. It also runs the Perfect Practice Alliance, a collaborative partner network intended to advance healthcare IT adoption and performance improvement across physician practices. Strategic technology and integration partnerships with Datrium (storage) and Convergent Solutions (workflow/revenue) extend its solution surface.
The business model is sales-led and consultative, targeting mid-market physician practices through direct outreach and partner channels. Revenue is generated through recurring managed IT subscriptions, professional services for healthcare IT advisory, and software solutions (SmartOffice MD, SmartComm), with quote-based annual billing and no publicly disclosed pricing. The company operates primarily in the northeastern United States, with no disclosed external funding, a headcount of 11-50, and an independent, physician-founded ownership structure.
National Physician Services firmographics
Firmographics- Name
- National Physician Services
- Legal name
- National Physician Services
- Website
- https://nationalphysicianservices.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- National Physician Services is a healthcare IT services company formed by physicians in 2014, providing managed IT, cloud, disaster recovery, advisory, and practice analytics (SmartOffice MD, SmartComm) to independent and group physician practices in the United States.
- Ownership category
- akta.pro rank
National Physician Services industry classification
Industry- Product category
- Healthcare IT Services
- NAICS
- Offices of Physicians (6211), Ambulatory Health Care Services (621)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)
Keywords
Where National Physician Services is headquartered
LocationHeadquarters
- HQ city
- Rocky Hill
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
National Physician Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services for physician practices, including infrastructure support, application support, and cloud services.
- Healthcare IT Advisory: Consulting and advisory services for healthcare IT transformation and strategy.
- Software Solutions (SmartOffice MD, SmartComm): Practice analytics and office automation software solutions, likely sold as subscriptions or licenses to physician practices.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise solutions for physician practices |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
National Physician Services product offering
Product offeringCore offering
National Physician Services is a healthcare IT services company that delivers end-to-end technology solutions to physician practices. The company provides healthcare IT advisory, infrastructure (cloud services, storage, disaster recovery), managed IT support, and proprietary practice analytics via SmartOffice MD and office automation via SmartComm. Formed by physicians, the firm focuses exclusively on healthcare-specific IT needs for independent and group physician practices.
Product overview
National Physician Services is a healthcare IT services company offering a unified portfolio of technology solutions for the healthcare industry. The company provides a comprehensive suite of services organized across four main pillars: Healthcare IT Advisory (strategic consulting), Healthcare IT Infrastructure (cloud, storage, disaster recovery), Healthcare Managed IT (application support and comprehensive management), and Practice Analytics via SmartOffice MD, complemented by Office Automation tools. The core product SmartOffice MD serves as the practice analytics platform, while the infrastructure services (cloud services, storage, disaster recovery) provide the foundational backbone. Managed IT services wrap around the entire technology stack, and advisory services guide healthcare organizations through IT transformation.
Differentiator
Problem solved
Functional benefit
Brands
- SmartOffice MD: Practice analytics solution for the healthcare industry
- Perfect Practice Alliance
- SmartComm
Products and services
- Healthcare IT Advisory Strategic consulting services providing healthcare IT guidance and planning to help physician practices align technology investments with clinical and business objectives.
- Healthcare IT Infrastructure Core infrastructure management services including cloud services and storage solutions, providing the foundational technology backbone for healthcare organizations.
- Cloud Services Cloud-based infrastructure services enabling healthcare organizations to migrate, host, and manage workloads in secure cloud environments.
- Storage Data storage solutions for healthcare organizations, including disaster recovery and disaster recovery assessment capabilities.
- Healthcare Managed IT Comprehensive IT management and support services covering application support and ongoing technology operations for healthcare practices.
- Comprehensive Managed IT Full-service IT management encompassing monitoring, maintenance, security, and support across a healthcare practice's entire technology environment.
- Application Support Technical support and maintenance services for healthcare applications, ensuring system uptime and functionality.
- SmartOffice MD Practice analytics platform providing data-driven insights and intelligence to help physician practices optimize operations, clinical workflows, and business performance.
- Office Automation Workflow automation solutions for healthcare offices, including the SmartComm patient appointment reminder solution and communication tools to increase operational efficiency.
Companies that use National Physician Services
Customer profileSegments1 record
Ideal customer profiles1 record
National Physician Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
National Physician Services partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and flagship.
- DatriumcoreNational Physician Services partnered with Datrium to provide physicians with the first server-powered storage system, offering advanced data storage solutions specifically designed for healthcare environments.
- Convergent Solutions, Inc.coreNew partnership between National Physician Services and Convergent Solutions, Inc. enables physician practices of all sizes to optimize workflow and increase revenue through combined technology solutions.
- Perfect Practice AllianceflagshipCollaborative network of business partners focused on advancement of healthcare information technology and performance improvement for physician practices. The alliance helps practices achieve business, technology, and clinical goals efficiently and cost-effectively.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
National Physician Services competitors and assessment
Company assessmentDirect peers
- Impact Advisors: Healthcare IT consulting firm providing advisory, implementation, and managed services to health systems and physician practices; comparable provider-only vertical and full-stack service model.
- Pivot Point Consulting: Healthcare IT consulting and managed services firm serving providers and physician practices; comparable in end-to-end service portfolio (advisory, implementation, managed support) and vertical-only focus.
- CereCore: Provider of healthcare IT services including managed support, infrastructure, and application services for hospitals and physician practices; highly comparable in managed-IT and infrastructure focus.
- Nordic Consulting Partners: One of the largest healthcare IT consulting firms serving hospitals and physician practices with advisory, implementation, and managed services — directly comparable as a vertical-focused healthcare IT services partner.
- Stoltenberg Consulting: Healthcare IT consulting and services firm providing EHR support, managed services, and analytics for hospitals and physician practices; comparable full-stack provider-services model.
- Optimum Healthcare IT: Healthcare IT staffing and consulting firm focused exclusively on provider organizations; comparable vertical focus and blend of advisory plus managed application support.
- Healthcare IT Leaders: Healthcare IT staffing and consulting firm serving providers with implementation, advisory, and managed services — comparable in vertical focus and service-line breadth.
- Tegria: Healthcare technology and services company (formed from Providence and CSI Healthcare IT) offering consulting, managed services, and analytics to providers — overlaps with NPS across advisory, managed IT, and analytics.
- The HCI Group: Healthcare IT services and consulting company offering implementation, advisory, and managed support for healthcare providers — closely comparable in service mix and provider-centric customer base.
Broad incumbents
- Optum (UnitedHealth Group): Massive healthcare services and technology arm with healthcare IT consulting, managed services, and analytics serving providers and payers; relevant as a much larger incumbent competing for the same physician-practice wallet.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
National Physician Services social profiles
Digital presenceNational Physician Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
National Physician Services leadership team
Management profileNumber of profiles
Profiles4 records
National Physician Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
National Physician Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about National Physician Services
What does National Physician Services do?
National Physician Services is a healthcare IT services company that delivers end-to-end technology solutions to physician practices. The company provides healthcare IT advisory, infrastructure (cloud services, storage, disaster recovery), managed IT support, and proprietary practice analytics via SmartOffice MD and office automation via SmartComm. Formed by physicians, the firm focuses exclusively on healthcare-specific IT needs for independent and group physician practices.
Is National Physician Services a public or private company?
National Physician Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was National Physician Services founded?
National Physician Services was founded in 2014. It employs 11 to 50 people.
Where is National Physician Services based?
National Physician Services is headquartered in Rocky Hill, United States, in the North America region.
How does National Physician Services make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are healthcare IT Advisory and software Solutions (SmartOffice MD, SmartComm).
Who are National Physician Services's main competitors?
Direct peers on record are Impact Advisors, Pivot Point Consulting, CereCore, Nordic Consulting Partners, Stoltenberg Consulting, Optimum Healthcare IT, Healthcare IT Leaders, Tegria and The HCI Group. Optum (UnitedHealth Group) is listed as a broad incumbent.
Does National Physician Services have an API?
No public API is recorded for National Physician Services.
What industry is National Physician Services in?
National Physician Services's product category is Healthcare IT Services. Its primary akta.pro industry code is HLAFAAAL, Hospital-Owned Physician Networks & Medical Groups. Its NAICS code is 6211 and its SIC code is 8011.