Plusimple
Plusimple is an Italian digital health platform that connects patients, healthcare professionals, public and private facilities, and patient associations on a single GDPR-compliant cloud service offering video visits, secure messaging, document management, health diaries, and condition-specific communities. Revenue is generated from monthly subscriptions paid by professionals and facilities, while patients and associations access the platform free of charge.
- Company typePrivate
- Founded2016
- HeadquartersMilano, Italy
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What Plusimple does
Plusimple is an Italian digital health platform operated by Plusimple s.r.l., a PMI innovativa headquartered in Milano and founded in 2016 by Claudio Piccarreta. The platform connects four stakeholder groups — patients, healthcare professionals, healthcare facilities (public and private), and patient associations — within a single GDPR-compliant cloud-based environment accessible via web browser and native iOS/Android applications. Core product capabilities include video consultations (Plusimple Live), secure messaging, document/report management, a shared health diary for care-team coordination, appointment booking, prescription requests, and condition-organized patient communities.
The business operates a two-sided freemium model: patients and healthcare/patient associations access the platform at no cost, while healthcare professionals (doctors, specialists, psychologists) and healthcare facilities (hospitals, clinics, primary care centers) pay recurring monthly subscription fees, with custom multi-year enterprise contracts available for larger organizations. Plusimple also generates ancillary revenue from digital consulting, web development, and digital marketing services offered to healthcare customers.
Documented adoption includes Ospedale Perrino di Brindisi (Radiotherapy), Nucleo di Cure Primarie Forlì 2 (a primary care center serving over 12,000 patients), Ospedale Vanvitelli di Napoli (Hematology), and Italian patient associations such as FedEmo, APMAR, AICCA, Komen Italia, Cardio Italia, Stop vaginiti, and Nemo. The company has built credibility through selections by Health XL (grouped with Apple, Teladoc, Alibaba, Palantir, and Facebook) and EIT Health as COVID-19 response solutions, government listing in the Italian Ministry of Innovation's Solidarietà Digitale registry (AgID), incubation at Zambon's Z-Cube Open Accelerator, and recognition at European healthcare events. Despite this external validation, the team remains between 1–10 employees with no disclosed venture funding, indicating a lean bootstrapped Italian SME with European visibility rather than an internationally scaled venture-backed business.
Plusimple firmographics
Firmographics- Name
- Plusimple
- Legal name
- Plusimple s.r.l.
- Website
- https://plusimple.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Plusimple is an Italian digital health platform that connects patients, healthcare professionals, public and private facilities, and patient associations on a single GDPR-compliant cloud service offering video visits, secure messaging, document management, health diaries, and condition-specific communities. Revenue is generated from monthly subscriptions paid by professionals and facilities, while patients and associations access the platform free of charge.
- Ownership category
- akta.pro rank
Plusimple industry classification
Industry- Product category
- Digital Health Platform
- NAICS
- Ambulatory Health Care Services (621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)
- akta.pro secondary industry
- Virtual Second Opinion & Care Navigation Platforms (HLALAAAF)
Keywords
Where Plusimple is headquartered
LocationHeadquarters
- HQ city
- Milano
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
Plusimple business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription fees – Healthcare Professionals: Healthcare professionals (doctors, nurses, specialists, psychologists) pay a monthly subscription fee to access the full platform including videochat, messaging, patient management, and document sharing tools.
- Subscription fees – Healthcare Facilities: Healthcare facilities (hospitals, clinics, primary care centers) pay a monthly fee for institutional access to the platform for their staff and patient engagement.
- Free tier – Patients and Healthcare Associations: Patients and healthcare/patient associations access the platform free of charge. This drives network effects and user acquisition for the paid professional tier.
- Professional Services and Consulting: Plusimple offers tailored digital consulting and web development services to healthcare professionals and facilities seeking custom digital solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free access for patients and healthcare associations |
| Subscription | Monthly | Monthly subscription for healthcare professionals |
| Subscription | Monthly | Monthly subscription for healthcare facilities |
| Other | Multi-year contract | Custom enterprise solutions for large organizations |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
Plusimple product offering
Product offeringCore offering
Plusimple is a unified digital health platform accessible via web browser and native iOS/Android apps that connects patients, healthcare professionals, public and private healthcare facilities, and patient associations on a single integrated cloud-based solution. The platform provides secure messaging, video consultations (Plusimple Live), a shared patient health diary, medical document storage, appointment booking, and hosted condition-specific patient communities, offered free to patients and associations while charging monthly subscriptions to professionals and facilities.
Product overview
Plusimple is a unified digital health platform that operates as a comprehensive ecosystem connecting patients, healthcare professionals (doctors, nurses, specialists), healthcare facilities (hospitals, clinics, primary care centers), and patient associations. The platform provides a suite of integrated tools including video consultations (Plusimple Live), secure messaging, document management, appointment scheduling, and health diary features, all accessible via web and mobile applications. The platform serves multiple user segments with tiered pricing: free for patients and healthcare associations, and subscription-based for healthcare professionals and facilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Plusimple Platform A unified cloud-based digital health platform that connects patients, healthcare professionals, public and private healthcare facilities, and patient associations on a single integrated environment, providing video consultations, secure messaging, document sharing, appointment scheduling, a shared health diary, and patient community hosting.
- Plusimple Mobile App Native iOS and Android mobile applications providing full access to the Plusimple platform, enabling patients and healthcare professionals to communicate, share documents, participate in communities, and manage health information from smartphones.
- Plusimple Live A video consultation and telemedicine feature enabling real-time video visits between healthcare professionals and patients, supporting multi-party calls for care team coordination, accessible from PC and smartphone.
Quantifiable outcome
- 12,000+ patients served through a single primary care facility adoption (Nucleo di Cure Primarie Forlì 2)
- +2 more outcomes
Companies that use Plusimple
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles3 records
Plusimple technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
Plusimple partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- Health XLcorePlusimple was selected by Health XL among global players including Apple, Teladoc, Alibaba, Palantir, and Facebook as a useful and innovative solution to be made available to governments and companies for fighting the Covid-19 pandemic. Health XL is a global digital health platform and community that curates and shares health information worldwide.
- EIT HealthcoreEIT Health, the European Institute of Innovation and Technology's health division, included Plusimple in its offering to European institutions and governments for digital health networks during the Covid-19 emergency. Plusimple was also selected for the EIT Health Innostars Headstart program and recognized as one of the 15 most innovative European startups in digital health.
- Solidarietà Digitale / Ministero dell'Innovazione e Digitalizzazione (AgID)corePlusimple is listed in Solidarietà Digitale, the registry maintained by the Italian Ministry of Innovation and Digitalization (AgID) that helps citizens, businesses, and associations access digital tools during the Covid-19 emergency. This provides government-level visibility and credibility in Italy.
- Zambon – Z-Cube Open AcceleratorcorePlusimple was incubated at the Z-Cube Open Accelerator of Zambon, a leading Italian pharmaceutical company's life science accelerator. The acceleration program provided mentorship, resources, and validation from pharma and healthcare experts over a structured 10-step program.
- FedEmo (Federazione delle Associazioni Emofilici)minorPartnership with FedEmo to support digital engagement and care coordination for hemophilia patients through Plusimple's platform, helping patients manage their condition and communicate with their care teams.
- APMAR (Associazione Nazionale Persone con Malattie Reumatologiche e Rare)minorPartnership with APMAR to provide a digital platform for patients with rheumatological and rare diseases, enabling better communication with healthcare professionals and patient communities.
- AICCA Onlus (Associazione Italiana Cardiopatici Congeniti Adulti)minorAICCA uses Plusimple's platform to host its community of adults with congenital heart disease, connecting patients with specialists and providing peer support.
- Komen ItaliaminorPartnership with Komen Italia for the Race for the Cure 2016 initiative, promoting breast cancer awareness and fundraising. Plusimple's CEO presented the platform at the Think For Women's Health BarCamp during the event.
- ICE Agency / Italian Chamber of Commerce in LondonminorSelected by ICE Agency (Italian Trade Agency) and the Italian Chamber of Commerce in London to exhibit at the Start up Bazaar at Unbound Digital London 2016, connecting with international investors and media.
- H-Farm / ThalathonminorInvited to participate in the Thalathon hackathon at H-Farm, connecting with the digital health innovation ecosystem in Italy.
- Ospedale Bambino Gesù (Roma)minorSelected to exhibit at the Shaping the Future of Pediatrics conference organized by Ospedale Bambino Gesù, presenting solutions for digital care coordination involving pediatric patients, families, and healthcare professionals.
- Merck For HealthminorSelected to participate in the Merck For Health event in Bari, an open innovation initiative in healthcare bringing together pharmaceutical companies and digital health startups to share insights and explore collaborations.
- Istituto di Ricerche Farmacologiche Mario NegriminorPlusimple's advisor Eugenio Santoro is from Istituto Mario Negri, and Plusimple participated in a Mario Negri-organized congress on health communication and social media, positioning Plusimple within the scientific community.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Plusimple competitors and assessment
Company assessmentRegional players
- Push Doctor: UK-based digital health platform providing video consultations with NHS GPs and private clinicians, plus practice SaaS. Comparable in combining video visits, messaging, and clinician-facing tools.
- Doctena: European online appointment booking and practice management platform active across Benelux, Germany, Austria, Switzerland, and Italy. Comparable SaaS + freemium motion targeting practitioners and clinics with patient-engagement tooling.
Direct peers
- MioDottore: An Italian online platform (part of Docplanner Group) for booking doctor appointments, patient reviews, and video consultations. Most direct Italian competitor to Plusimple in connecting patients with healthcare professionals and digitizing practice workflows.
- Doctolib: Europe's leading patient-facing booking and telehealth platform, connecting patients, doctors, and facilities across France, Germany, Italy, and the Netherlands. Directly comparable to Plusimple on multi-stakeholder healthcare SaaS, video consultation, and subscription B2B model, though at vastly larger scale.
- Kry (Livi): One of Europe's largest digital-first primary care providers, offering app-based video consultations and chronic care. Comparable multi-stakeholder telehealth and care-coordination platform operating across multiple European countries.
- Doctoralia (Docplanner Spain/LATAM): Sister brand of MioDottore under Docplanner, operating a similar marketplace-plus-telemedicine model in Spain and LATAM. Useful cross-region comparable for Plusimple's marketplace-to-SaaS pathway.
- Dottori.it (Dottori.it / Dove Compro Medico): Italian doctor search and appointment booking platform with telehealth features. Comparable to Plusimple's Italian SMB-doctor and patient acquisition motion and freemium/lead-gen monetization.
Broad incumbents
- Teladoc Health: Global telehealth incumbent offering virtual care, chronic condition management, and provider-integrated platforms at enterprise scale. Cited alongside Plusimple in the Health XL Covid-19 solutions list, illustrating overlap in category if not in scale or geography.
Emerging players
- Bookimed: Online marketplace and telehealth-enabled platform for booking medical consultations and treatments, with patient communities and care-navigation features. Comparable in integrating patient education, communities, and provider discovery.
Others
- Zambon (Z-Cube Open Accelerator): Italian pharma group that incubated Plusimple via Z-Cube Open Accelerator. Not a competitor but a relevant ecosystem participant that validates Plusimple's positioning within Italian life-sciences innovation and pharma-sponsored digital health pathways.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key highlights7 records
Customer concentration
Plusimple social profiles
Digital presencePlusimple compliance and trust
Trust signalCompliance2 records
Plusimple financial estimates
Financial estimateRevenue estimate
Valuation estimate
Plusimple leadership team
Management profileNumber of profiles
Profiles1 record
Plusimple funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Plusimple M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Plusimple
What does Plusimple do?
Plusimple is a unified digital health platform accessible via web browser and native iOS/Android apps that connects patients, healthcare professionals, public and private healthcare facilities, and patient associations on a single integrated cloud-based solution. The platform provides secure messaging, video consultations (Plusimple Live), a shared patient health diary, medical document storage, appointment booking, and hosted condition-specific patient communities, offered free to patients and associations while charging monthly subscriptions to professionals and facilities.
Is Plusimple a public or private company?
Plusimple is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Plusimple founded?
Plusimple was founded in 2016. It employs 1 to 10 people.
Where is Plusimple based?
Plusimple is headquartered in Milano, Italy, in the Europe region.
How does Plusimple make money?
Four revenue lines are on record. Subscription fees – Healthcare Professionals are the primary driver. The others are subscription fees – Healthcare Facilities, free tier – Patients and Healthcare Associations and professional Services and Consulting.
Who are Plusimple's main competitors?
Regional players on record are Push Doctor and Doctena. Direct peers are MioDottore, Doctolib, Kry (Livi), Doctoralia (Docplanner Spain/LATAM) and Dottori.it (Dottori.it / Dove Compro Medico). Teladoc Health is listed as a broad incumbent. Bookimed is listed as an emerging player. Zambon (Z-Cube Open Accelerator) is listed as an others.
Does Plusimple have an API?
No public API is recorded for Plusimple.
What industry is Plusimple in?
Plusimple's product category is Digital Health Platform. Its primary akta.pro industry code is HLALABAF, Chronic Care & Remote Patient Monitoring (RPM) Platforms, with a secondary code of HLALAAAF, Virtual Second Opinion & Care Navigation Platforms. Its NAICS code is 621 and its SIC code is 8000.