COA Network
COA Network is a private cloud communications software company operating three products — iTeleCenter (SMB virtual phone system), NumberInventory (phone number marketplace), and CallMantra (recruiting-focused calling/texting with 30+ ATS integrations) — on AWS infrastructure serving SMBs, staffing agencies, and enterprise private-label clients primarily in the US.
- Company typePrivate
- Founded1992
- HeadquartersBridgewater, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What COA Network does
COA Network, Inc. is a private, bootstrapped cloud communications software company founded in 1992 and headquartered in Bridgewater, New Jersey, with a wholly-owned engineering subsidiary (COA Network (Ind.) Pvt. Ltd.) in Hyderabad, India. The company operates three distinct product lines under a unified cloud telephony infrastructure built on Amazon Web Services with redundant standby and disaster recovery capabilities. iTeleCenter is a self-serve virtual phone system for entrepreneurs, startups, and small-to-mid-sized businesses that adds a business number to an existing phone and enables separation of work and personal communications, with professional greetings, call handling, and text messaging. NumberInventory is a marketplace offering access to millions of toll-free and local phone numbers across 100+ carrier partnerships with provisioning measured in minutes. CallMantra is a specialized cloud-based calling and texting platform for staffing agencies featuring a power dialer, spam prevention with carrier whitelisting, and pre-built integrations with 30+ applicant tracking systems including Bullhorn, Crelate, JobAdder, JobDiva, Ceipal, and PCRecruiter.
COA Network monetizes through recurring subscriptions across its three products, supplemented by one-time and transaction-based fees from its reseller program (a $99 entry fee) and its no-fee affiliate referral channel. Distribution is multi-modal: product-led growth via self-serve signup on individual product websites, channel sales through resellers and affiliates, and inside-sales support (1-800-454-5930, [email protected]) for larger clients who receive custom, private-labeled deployments. Customer segments span long-tail SMBs, recruiting teams and staffing agencies, and enterprise accounts (with named logos including RE/MAX, Keller Williams Realty, Compass Real Estate, and Mitsubishi Motors). The iTeleCenter product alone is reported as trusted by over 95,376 small businesses. Pricing for individual product tiers is not disclosed on the corporate site but is available on each product's standalone website. The company maintains 51-100 employees and has no disclosed external funding, consistent with a long-running, cash-flow-funded operating model.
COA Network firmographics
Firmographics- Name
- COA Network
- Legal name
- COA Network, Inc.
- Website
- https://coanetwork.com
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- COA Network is a private cloud communications software company operating three products — iTeleCenter (SMB virtual phone system), NumberInventory (phone number marketplace), and CallMantra (recruiting-focused calling/texting with 30+ ATS integrations) — on AWS infrastructure serving SMBs, staffing agencies, and enterprise private-label clients primarily in the US.
- Ownership category
- akta.pro rank
COA Network industry classification
Industry- Product category
- Cloud Communications Software
- NAICS
- Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712), Telecommunications Resellers (517121)
- SIC
- Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where COA Network is headquartered
LocationHeadquarters
- HQ city
- Bridgewater
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
COA Network business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- iTeleCenter Subscription: Cloud-based virtual phone system sold on subscription basis. Customers pay recurring fees for business phone numbers, call handling, texting, and professional greetings. Pricing is publicly disclosed on the product website.
- NumberInventory Phone Numbers: Sale and provisioning of toll free and local phone numbers. Revenue likely generated through one-time acquisition fees or recurring number rental charges.
- CallMantra Software: Cloud-based calling and texting software for staffing agencies, sold as subscription with integrations to ATS platforms.
- Reseller Program: iTeleCenter resellers pay a one-time fee of $99 and can set their own pricing, earning margin on subscriber fees. This creates a channel revenue stream through partner resellers.
- Affiliate Referrals: Commission-based revenue sharing with affiliates who promote COA services and earn commissions on referred sales. No cost to become an affiliate.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | iTeleCenter Reseller Program |
| Transaction based/ take rate | Pay-as-you-go | Affiliate Commission Program |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels4 records
COA Network product offering
Product offeringCore offering
COA Network provides cloud-based communication software products including iTeleCenter (a virtual phone system for entrepreneurs, startups, and SMBs), NumberInventory (a platform for acquiring vanity, toll-free, and local phone numbers from 100+ carriers), and CallMantra (cloud-based calling and texting software for staffing agencies with 30+ ATS integrations). The company sells these products primarily on a subscription basis through self-serve websites, a reseller/affiliate program, and enterprise private-label arrangements.
Product overview
COA Network offers a portfolio of three distinct cloud-based communication products that work both independently and complementarily. iTeleCenter is a virtual phone system for small businesses providing cloud PBX capabilities with call handling, texting, and professional greetings. NumberInventory is a phone number marketplace enabling businesses to acquire vanity, toll-free, and local numbers. CallMantra is a specialized recruitment communications platform with ATS integrations, power dialing, and spam protection features. Together, these products address business communication needs from general small business telephony to specialized staffing agency recruiting workflows.
Differentiator
Problem solved
Functional benefit
Brands
- iTeleCenter: Easy-to-use cloud-based phone system designed for entrepreneurs, start-ups and small-mid sized businesses. Separate work and personal by adding a business number to existing phone and work from anywhere.
- NumberInventory
- CallMantra
Products and services
- iTeleCenter Easy-to-use cloud-based virtual phone system designed for entrepreneurs, startups, and small-to-mid-sized businesses. Adds a business number to the user's existing phone, separating work and personal communications and enabling calls, text messages, professional greetings, and call handling from any device or location.
- NumberInventory Online platform for searching, acquiring, and provisioning millions of custom vanity, toll-free, and local phone numbers in the United States. Provides access to phone numbers from 100+ carrier partners with rapid provisioning in minutes.
- CallMantra Cloud-based calling and texting software specifically designed for staffing agencies and recruiting teams. Includes a power dialer, spam prevention with carrier whitelisting, and native integrations with 30+ Applicant Tracking Systems such as Bullhorn, Crelate, JobAdder, JobDiva, and Ceipal.
- iTeleCenter Reseller Program Channel program that allows partners to resell iTeleCenter cloud phone services under their own brand. Resellers pay a $99 one-time fee, receive a customizable promotional website, a senior business development consultant, and set their own pricing on subscriber fees.
- Affiliate Referral Program
- Enterprise Private-label Solution Customized, private-labeled versions of COA Network's cloud phone and communication products for large private and public-sector clients, supported by in-house development and maintenance.
Quantifiable outcome
- Trusted by over 95,376 small businesses
- +2 more outcomes
Companies that use COA Network
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
COA Network technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature6 records
COA Network partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- BullhorncoreBullhorn is a leading Applicant Tracking System integrated with CallMantra. The integration allows recruiting teams to log call and text activities automatically within Bullhorn, keeping all recruiters informed with real-time communication data.
- CrelatecoreCrelate is an ATS platform integrated with CallMantra's recruiting software, enabling automated activity logging and seamless workflow between calling/texting and candidate management.
- JobDivacoreJobDiva is a staffing ATS integrated with CallMantra for automated call and text logging, providing recruiting teams with comprehensive candidate communication records.
- JobAddercoreJobAdder is an ATS integrated with CallMantra, enabling staffing agencies to manage candidate outreach and maintain activity logs within their existing ATS workflow.
- CeipalcoreCeipal is an ATS platform partnered with CallMantra, providing staffing agencies integrated calling/texting capabilities within the recruiting workflow.
- 100+ Carrier PartnerscoreNumberInventory works with over 100 carriers to provide access to millions of custom phone numbers including toll free and local numbers, enabling rapid provisioning for customers across the United States.
- Amazon Web Services (AWS)coreCOA Network's entire infrastructure is hosted on Amazon Web Services with redundant standby systems for mission-critical components. AWS provides the cloud foundation enabling disaster recovery capabilities.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
COA Network competitors and assessment
Company assessmentDirect peers
- RingCentral: Leading cloud PBX/UCaaS provider serving SMBs and enterprises with hosted telephony, messaging, and contact center — directly comparable to iTeleCenter's core offering and overlapping enterprise private-label motion.
- Ooma: Cloud-based phone system targeted at small businesses and entrepreneurs — same SMB-hosted-telephony segment as iTeleCenter with comparable virtual-number, toll-free, and work-from-anywhere positioning.
- Grasshopper: Virtual phone system built specifically for entrepreneurs and small businesses, offering a second business number on an existing phone — extremely close product analog to iTeleCenter's core use case.
- Nextiva: Unified cloud communications platform for SMBs and mid-market, offering hosted PBX, voice, messaging and CRM-adjacent features — directly competitive in COA's primary SMB cloud-PBX segment.
- Dialpad: AI-powered cloud communications and contact center platform with sales/recruiting-adjacent use cases; comparable to CallMantra in verticalized cloud calling, though Dialpad is broader and more AI-forward.
Broad incumbents
- 8x8: Established UCaaS and contact-center-as-a-service provider serving enterprises and mid-market — overlaps with COA's hosted-telephony and enterprise private-label ambitions at a larger scale and broader portfolio.
- Vonage (Ericsson): Cloud communications platform (now part of Ericsson) offering UCaaS, CPaaS, and programmable communications — broad incumbent that overlaps with COA's telephony stack and NumberInventory-style carrier API access.
Emerging players
- OpenPhone: Modern cloud phone system for SMBs with shared numbers, texting, and workflow integrations — emerging challenger in the same entrepreneurial/SMB cloud-PBX category as iTeleCenter.
- Aircall: Cloud-based calling and contact center designed for sales and customer-facing teams including recruiting — directly comparable to CallMantra's vertical recruiting-communications positioning with deeper CRM/ATS integrations.
Others
- Twilio: Underlying CPaaS provider whose APIs power much of the cloud telephony ecosystem; relevant as both a potential upstream supplier and competitive threat for COA's programmatic voice/text and number-provisioning capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
COA Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
COA Network leadership team
Management profileNumber of profiles
COA Network subsidiaries and ownership
Company hierarchySubsidiaries1 record
COA Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
COA Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about COA Network
What does COA Network do?
COA Network provides cloud-based communication software products including iTeleCenter (a virtual phone system for entrepreneurs, startups, and SMBs), NumberInventory (a platform for acquiring vanity, toll-free, and local phone numbers from 100+ carriers), and CallMantra (cloud-based calling and texting software for staffing agencies with 30+ ATS integrations). The company sells these products primarily on a subscription basis through self-serve websites, a reseller/affiliate program, and enterprise private-label arrangements.
Is COA Network a public or private company?
COA Network is a private company. It is classified as unknown and is currently operating.
When was COA Network founded?
COA Network was founded in 1992. It employs 51 to 100 people.
Where is COA Network based?
COA Network is headquartered in Bridgewater, United States, in the North America region.
How does COA Network make money?
Five revenue lines are on record. iTeleCenter Subscription is the primary driver. The others are numberInventory Phone Numbers, callMantra Software, reseller Program and affiliate Referrals.
Who are COA Network's main competitors?
Direct peers on record are RingCentral, Ooma, Grasshopper, Nextiva and Dialpad. Broad incumbents are 8x8 and Vonage (Ericsson). Emerging players are OpenPhone and Aircall. Twilio is listed as an others.
Does COA Network have an API?
No public API is recorded for COA Network.
What industry is COA Network in?
COA Network's product category is Cloud Communications Software. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 51712 and its SIC code is 7385.