Black Mountain Plumbing

What Black Mountain Plumbing does

Black Mountain Plumbing, Inc. is a family-owned and operated residential and commercial plumbing service provider headquartered in the Scripps Ranch area of San Diego, California. Founded by W. Scott Ferrell in 1993 and formally incorporated in 2000, the company is co-owned and operated by Scott and Anita Ferrell and serves San Diego County with a primary concentration in North-Central San Diego and Coastal North County. The company employs between 11 and 50 staff including licensed plumbers, an operations manager, an office manager, and an administrative assistant, supplemented by a multi-apprentice training pipeline through the PHCC Academy of San Diego.

The company's core offering is a comprehensive suite of plumbing services: plumbing repairs, water heater sales and service (tank, tankless, heat pump, hybrid, gas, and electric), water filtration system installation, drain cleaning, sewer line repair and replacement, pipe replacement and copper repiping, fixture repair and installation, emergency plumbing (24/7), bathroom and kitchen remodeling, gas fitting, and toilet repair. Differentiated technical capabilities include in-line video drain inspection cameras with radio-location transmitters, high-pressure hydro-jet cleaning, trenchless pipe bursting, and epoxy pipe relining. The company also offers expert witness services for plumbing litigation. Technology deployment is otherwise standard for the trades — scheduling through the Housecall Pro platform and GPS-tracked fleet dispatch — with no API, SDK, or AI integrations disclosed.

The business model is a flat-rate, job-based pricing professional services operation. Customers receive upfront quotes before work begins and are not billed by the hour; no travel charge applies within 20 miles of the Scripps Ranch shop. Go-to-market is direct-to-consumer and direct-to-commercial, driven by phone (858-536-4161), online booking via Housecall Pro, and reputation-based referral through an extensive review footprint (Google, Yelp, Angi, Nextdoor, Customer Lobby, Houzz, Expertise.com) totaling over 4,000 five-star reviews. Customer acquisition is reinforced by the Angie's List Super Service Award (every year since 2005), A+ BBB accreditation, and California C-36 and HIC contractor licenses (#782799). The company carries $2M in general liability insurance plus workman's compensation and vehicle coverage.

Name

Black Mountain Plumbing

Legal name

Black Mountain Plumbing Inc

Website

https://blackmountainplumbing.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Black Mountain Plumbing is a family-owned residential and commercial plumbing service company in San Diego County, founded in 1993, offering repairs, water heaters, drain cleaning, sewer line services, water filtration, and emergency plumbing with flat-rate pricing.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Construction - Special Trade Contractors (1700)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industry

Storm Drain & Yard Drain Cleaning & Repair (HSAOABAL)

Keywords

• Residential plumbing
• Commercial plumbing
• Drain cleaning
• Water heater service
• Sewer line repair

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain, Others

Revenue model

1. Plumbing Services - Residential and Commercial: Black Mountain Plumbing generates revenue through providing plumbing repair, installation, and maintenance services to residential homeowners and commercial businesses in San Diego County. Services include drain cleaning, sewer line repair, water heater services, fixture installation, pipe replacement, and emergency plumbing. Pricing is job-based (flat-rate, not hourly) with upfront quotes provided before work begins. Additional revenue comes from service call fees, parts markup, and potential emergency/overtime charges.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Black Mountain Plumbing is a family-owned plumbing service provider that delivers residential and commercial plumbing repair, installation, and maintenance across San Diego County. Core work includes general plumbing repairs, water heater installation and replacement, drain cleaning, sewer line repair and replacement (including trenchless methods), pipe replacement and repiping, fixture installation, water filtration system installation, gas line work, bathroom and kitchen remodeling, and 24/7 emergency plumbing services.

Product overview

Black Mountain Plumbing is a family-owned residential and commercial plumbing service company offering a comprehensive suite of plumbing repair, installation, and maintenance services. The company operates as a single-service business model (not a software platform) providing: plumbing repairs and installations, water heater services (tank, tankless, heat pump, hybrid, gas, electric), water filtration system installation, drain cleaning with hydro-jetting technology, sewer line repair and replacement (traditional trench and trenchless methods), pipe replacement and repiping, fixture repair and replacement (sinks, faucets, toilets, bathtubs, showers, garbage disposals), commercial plumbing services, 24/7 emergency plumbing, bathroom and kitchen remodeling, gas fitting, and drain unblocking. The company differentiates through licensed technicians, upfront pricing, and over 30 years of local San Diego experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Plumbing Repairs

Quantifiable outcome

• Angie's List Super Service Award every year since 2005
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Plumbing Heating & Cooling Contracting Association (PHCC)coreStrategic or Co-development PartnerBlack Mountain Plumbing is a member of the Plumbing Heating & Cooling Contracting Association. CEO Scott Ferrell has served on the Executive Board of the San Diego PHCC chapter. The company uses the PHCC Academy of San Diego for apprentice training programs for their plumbers.
• Better Business BureaucoreOthersAccredited business member of the Better Business Bureau with A+ rating. Provides consumer confidence and dispute resolution backing.
• NextdoorminorChannel Partner/ Reseller/ DistributorNeighborhood social platform where Black Mountain Plumbing maintains a business page for local community visibility and referrals in San Diego neighborhoods.
• Expertise.comminorChannel Partner/ Reseller/ DistributorHome services marketplace that features Black Mountain Plumbing as a recommended plumber in San Diego, providing third-party verification and lead generation.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bill Howe Plumbing, Heating & Air Conditioning, Restoration & Flood Services: San Diego-based residential and commercial plumbing, HVAC, and restoration firm of comparable scale and service breadth. Operates in the same San Diego County market with a similar reputation-driven, family-led GTM, making it the closest like-for-like comparison to Black Mountain Plumbing.
• Roto-Rooter: National plumbing and drain-cleaning franchise that competes head-on with Black Mountain in San Diego for emergency drain, sewer, and water-heater work. Same core services (drain cleaning, sewer repair, plumbing), much larger marketing budget and call-center scale.
• Mr. Rooter Plumbing: National residential and commercial plumbing franchise (Neighborly brand portfolio) offering the same plumbing, drain, and sewer services as Black Mountain in the San Diego region. Direct competitor for both emergency and planned residential work.
• Benjamin Franklin Plumbing: National franchise plumbing brand competing on punctuality, upfront pricing, and 24/7 service — directly mirroring Black Mountain's value proposition. Operates within San Diego and competes for the same residential customer base.

Broad incumbents

• ARS / Rescue Rooter: Large multi-brand residential services operator (ARS Network) covering plumbing, HVAC, and drain cleaning across major US metros including San Diego. Overlaps directly with Black Mountain's plumbing/drain work but as part of a broader home-services portfolio.
• ServiceMaster Restore: National franchise network for water-damage restoration and related plumbing remediation. While not a direct plumbing-service competitor, it intersects with Black Mountain's commercial plumbing and emergency work on burst-pipe and water-damage calls in San Diego.

Emerging players

• HomeServe: Home repair and emergency-services platform offering plumbing, sewer, and water-heater coverage plans to homeowners via partnerships with municipalities and utilities. Competes indirectly for the same emergency and replacement-service wallet, particularly with municipalities in Black Mountain's service area.

Others

• Angi Leads (Angi Inc.): Lead-generation and home-services marketplace (formerly Angie's List) where Black Mountain has won the Super Service Award annually since 2005. Not a competitor but a critical distribution/lead channel whose changing economics (paid leads, pay-per-call) directly shape Black Mountain's customer acquisition cost.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BlackM0untain
• LinkedInlinkedin.com/company/black-mountain-plumbing-inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Black Mountain Plumbing