Kloud IT
Kloud IT is a cloud-first managed IT services provider founded in 2015 that delivers outsourced IT support, cybersecurity, cloud migration, automation, and Microsoft 365 training to small and medium businesses on Australia's east coast, primarily professional services firms.
- Company typePrivate
- Founded2015
- HeadquartersChippendale, Australia
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Kloud IT does
Kloud IT (legal entity Kloud Tech. Pty. Ltd., ABN 70 601 874 257) is a cloud-first managed IT services provider founded in 2015 by Kaveh Sharifi and headquartered in Chippendale, Australia. The company serves small to medium businesses on Australia's east coast, typically with up to 100 staff, that lack internal IT resources or need to modernize legacy infrastructure, with a particular concentration in professional services verticals such as accounting, financial advisory, and SMSF administration. Kloud IT functions as an outsourced IT department, positioning its services as a lower-cost alternative to hiring internal IT staff at A$120,000-A$200,000 per year, and has accumulated 45-plus years of collective IT experience across its team.
The company's core offering is a portfolio of interconnected IT services rather than a single unified software product. These include managed IT support (24x7x365 monitoring, remote support, patch management, tiered subscription plans), cloud migration and infrastructure management built on Microsoft 365, AWS, and Azure, cyber security services (managed anti-virus, encryption, web filtering, simulated phishing, security audits), workflow automation (low-code development, PowerShell scripting, Microsoft 365 automation), and Microsoft 365 training delivered by certified instructors. The technology stack is assembled from best-in-class third-party platforms and supplemented by proprietary integration and automation work, with no patents or proprietary AI/ML assets disclosed.
Kloud IT's revenue model combines recurring monthly subscription revenue from tiered managed IT support plans (Support, Essentials, Premium, Premium Plus) with fixed-price project delivery for cloud migrations and infrastructure deployments, plus professional services revenue from Microsoft 365 training and a la carte offerings such as VOIP telephony. The go-to-market is direct and consultative, with no intermediary resellers, supported by SEO-driven content marketing, customer testimonials, and a no lock-in contracts / 30-day money-back guarantee friction-reduction strategy. The company remains privately held with no disclosed institutional investors, funding rounds, M&A activity, or geographic expansion beyond Australia's east coast.
Kloud IT firmographics
Firmographics- Name
- Kloud IT
- Legal name
- Kloud Tech. Pty. Ltd.
- Website
- https://kloudit.com.au
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Kloud IT is a cloud-first managed IT services provider founded in 2015 that delivers outsourced IT support, cybersecurity, cloud migration, automation, and Microsoft 365 training to small and medium businesses on Australia's east coast, primarily professional services firms.
- Ownership category
- akta.pro rank
Kloud IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)
- akta.pro primary industry
- Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)
- akta.pro secondary industries
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Cloud-Native/Kubernetes Observability (HDABAJAF)
Keywords
Where Kloud IT is headquartered
LocationHeadquarters
- HQ city
- Chippendale
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Kloud IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Managed IT Support Plans: Recurring managed IT support services offered through tiered plans (Support, Essentials, Premium, Premium Plus, Unlimited). Plans include monitoring, management, security, and training features. Customers pay fixed monthly costs with no lock-in contracts.
- Project-Based Services: Fixed price project delivery for cloud migrations, infrastructure deployments, and technology implementations. Provides upfront pricing with no bill surprises.
- Training Services: Microsoft 365 end-user training programs delivered by certified instructors, either comprehensive or custom/tailored packages.
- Additional IT Services: A la carte services including automation solutions, server management, backup systems, advanced security solutions, and VOIP telephony.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Support - Basic managed IT package with essential monitoring and maintenance |
| Subscription | Monthly | Essentials - Entry-level support plan with security basics |
| Subscription | Monthly | Premium - Mid-tier comprehensive support with security training |
| Subscription | Monthly | Premium Plus - Full-service managed IT with unlimited support |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Kloud IT product offering
Product offeringCore offering
Kloud IT is a cloud-first managed IT services provider that delivers cloud services (Microsoft 365, AWS, Azure), managed IT support with 24x7x365 monitoring, cybersecurity services, workflow automation, Microsoft 365 training, and infrastructure migration to small and medium businesses on Australia's east coast. Services are packaged into tiered subscription support plans with no lock-in contracts and fixed-price project delivery.
Product overview
Kloud IT is a cloud-first managed IT services provider offering a portfolio of interconnected IT services rather than a single unified software product. The core offerings include Cloud Services (infrastructure, SaaS, email), Managed IT Support (monitoring, remote support, patch management), Cyber Security (anti-virus, anti-spam, phishing simulation, security audits), Automation Solutions (low-code development, PowerShell, Microsoft 365 automation), Microsoft 365 Training, and Infrastructure Management (deployment, migration, server management). These services are delivered through tiered Support Plans (Essentials, Premium, Premium Plus) that bundle varying levels of support, security, management, and training capabilities, with the Premium Plus tier offering the most comprehensive coverage including unlimited onsite support, advanced security features, and technology business reviews.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Support Comprehensive server, network, and desktop monitoring with remote support, antivirus solutions, and infrastructure patch management, including unlimited remote support, Microsoft and third-party app updates, and 24x7x365 infrastructure monitoring. Delivered to SMBs lacking internal IT resources.
- Cloud Services Cloud infrastructure and SaaS solutions including deployment, migration, and management covering cloud email (Microsoft 365), cloud storage, and virtual server infrastructure (IaaS) on platforms such as AWS and Azure.
- Cyber Security Security services including managed anti-virus and anti-malware, PC encryption, web filtering, advanced anti-spam protection, simulated phishing attacks, security awareness training, and quarterly and annual security audits.
- Automation Solutions Workflow automation including low-code rapid application development, Microsoft 365 automation, and PowerShell development to automate mundane and repetitive administration tasks.
- Microsoft 365 Training End-user training delivered by Microsoft certified instructors covering Microsoft 365 suite programs including Teams, OneDrive, SharePoint, Outlook, Word, Excel, PowerPoint, and technology adoption sessions.
- Infrastructure Management IT infrastructure deployment, migration, and maintenance services including server management, automated new PC deployment, automated user management, and fixed price end-to-end migration projects from legacy on-premise systems to modern cloud solutions.
- Support Plans (Support, Essentials, Premium, Premium Plus) Tiered managed IT support packages (Support, Essentials, Premium, Premium Plus) providing increasing levels of support, security, management, and training services with monthly billing, no lock-in contracts, fixed cost inclusive pricing, and a 30-day money-back guarantee.
- Cyber Security Assurance Comprehensive security coverage included in support plans providing ongoing security monitoring, incident response, and protection against cyber threats as part of the Premium Plus tier.
- Microsoft 365 Backup Backup services for Microsoft 365 data ensuring business continuity and protection against data loss.
- Microsoft 365 Tenancy Management Management and administration of the Microsoft 365 tenant including user management, licensing, and configuration.
- VOIP Telephony
Quantifiable outcome
- Managed IT services cost a fraction of hiring internally ($120K-$200K for internal IT staff)
- +1 more outcomes
Companies that use Kloud IT
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles1 record
Kloud IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Kloud IT partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights5 records
Kloud IT competitors and assessment
Company assessmentBroad incumbents
- DXC Technology: Global IT services and consulting company offering managed cloud, workplace, and security services to enterprise and mid-market — broader scope and scale but overlaps with Kloud IT in cloud-managed services for SMBs.
- Kyndryl: Global managed infrastructure services provider spun out of IBM — broadly competes for managed cloud and workplace services for mid-market and enterprise customers, overlapping with Kloud IT's managed support offerings.
- TPG Telecom (Enterprise / Integ): Australian telco with enterprise IT services arm offering managed cloud and connectivity — overlaps with Kloud IT in cloud-managed services targeting Australian SMBs.
- Logicalis: Global IT solutions and managed services provider with Australian operations delivering cloud, managed services, and security — broader portfolio and larger scale than Kloud IT but overlaps in target customers and offerings.
Direct peers
- Datacom: Large Australasian IT services company offering cloud, managed support, and security services across SMB and enterprise segments — overlaps directly with Kloud IT in cloud-managed services.
- Kinetic IT: Western Australia-based managed IT services provider offering cloud, support, and security services — comparable in service portfolio and SMB focus though regional scope differs.
- Empyrean IT Solutions: Australian managed IT services and cloud solutions provider targeting SMBs across multiple industries — direct competitor with similar service breadth and customer profile.
- Brennan IT: Australian managed IT services provider serving SMB and mid-market customers across Australia with cloud, managed support, and security offerings — directly comparable to Kloud IT in customer segment and service mix.
- CyberCX: Australia-focused cybersecurity services provider with adjacent managed IT and cloud services — comparable in security-led MSP positioning and SMB/mid-market focus.
- Tecala: Australian MSP providing managed IT, cloud, and cybersecurity services to SMBs and mid-market — closely comparable customer profile, geography, and service portfolio to Kloud IT.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Kloud IT social profiles
Digital presenceKloud IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kloud IT leadership team
Management profileNumber of profiles
Profiles2 records
Kloud IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kloud IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kloud IT
What does Kloud IT do?
Kloud IT is a cloud-first managed IT services provider that delivers cloud services (Microsoft 365, AWS, Azure), managed IT support with 24x7x365 monitoring, cybersecurity services, workflow automation, Microsoft 365 training, and infrastructure migration to small and medium businesses on Australia's east coast. Services are packaged into tiered subscription support plans with no lock-in contracts and fixed-price project delivery.
Is Kloud IT a public or private company?
Kloud IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Kloud IT founded?
Kloud IT was founded in 2015. It employs 501 to 1,000 people.
Where is Kloud IT based?
Kloud IT is headquartered in Chippendale, Australia, in the Oceania region.
How does Kloud IT make money?
Four revenue lines are on record. Managed IT Support Plans are the primary driver. The others are project-Based Services, training Services and additional IT Services.
Who are Kloud IT's main competitors?
Broad incumbents on record are DXC Technology, Kyndryl, TPG Telecom (Enterprise / Integ) and Logicalis. Direct peers are Datacom, Kinetic IT, Empyrean IT Solutions, Brennan IT, CyberCX and Tecala.
Does Kloud IT have an API?
No public API is recorded for Kloud IT.
What industry is Kloud IT in?
Kloud IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAC, Cloud Operations Outsourcing (Cloud Managed Operations), with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 54151 and its SIC code is 7370.