Holbrook Heating
Holbrook Heating & Air Conditioning is a family-owned HVAC service company founded in 1983 that installs, repairs, and maintains heating, cooling, generators, and indoor air quality systems for residential and commercial customers across Upstate New York.
- Company typePrivate
- Founded1983
- HeadquartersJamesville, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Holbrook Heating does
Holbrook Heating & Air Conditioning is a family-owned HVAC service company founded in 1983 and headquartered in Jamesville, New York, with a second office in Watervliet serving the Capital Region. The company installs, repairs, and maintains heating, cooling, and indoor air quality systems for residential and commercial customers across Upstate New York, operating in 14+ markets including Syracuse, Albany, Binghamton, Rochester, Saratoga Springs, Utica, and Watertown. Its technical scope spans furnaces, air conditioners, heat pumps, ductless mini-splits, water heaters, Generac standby generators, smart thermostats (Nest, Lennox iComfort), duct sealing, and indoor air quality products, supported by NCI- and EPA-certified technicians and top-tier authorized dealer status with Lennox (Premier Dealer), Mitsubishi Electric (Diamond Dealer), and Rheem (Pro Partner).
The business model combines three revenue streams: one-time installation projects (equipment sale plus labor), recurring preventive maintenance contracts (biannual tune-ups, warranty validation), and 24/7 emergency repair services. Pricing is quote-based with 0% financing offered on approved credit for installations. Go-to-market is sales-led and field-based, with technicians dispatched directly from the Jamesville and Watervliet offices; lead generation blends SEO-optimized local service pages, an extensive content/blog footprint, a 4.8-star Google rating across 2,500+ property owners, an A+ BBB accreditation since 2008, and a Home Depot Home Services referral partnership. The company is privately held under continuous family ownership with no disclosed outside capital, acquisitions, or executive leadership changes.
Holbrook Heating firmographics
Firmographics- Name
- Holbrook Heating
- Legal name
- Holbrook Heating & Air Conditioning
- Website
- https://holbrookheating.com
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Holbrook Heating & Air Conditioning is a family-owned HVAC service company founded in 1983 that installs, repairs, and maintains heating, cooling, generators, and indoor air quality systems for residential and commercial customers across Upstate New York.
- Ownership category
- akta.pro rank
Holbrook Heating industry classification
Industry- Product category
- Residential HVAC Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)
- akta.pro primary industry
- Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)
- akta.pro secondary industries
- Air Conditioner (AC) Repair & Maintenance (HSAOAHAF), Heat Pump Repair & Maintenance (HSAOAHAD), Humidifier & Dehumidifier Installation & Service (HSAOAIAJ), HVAC Installation, Service & Repair (IMAIABAA)
Keywords
Where Holbrook Heating is headquartered
LocationHeadquarters
- HQ city
- Jamesville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Holbrook Heating business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- HVAC Installation Services: Revenue from installing new heating and cooling systems including furnaces, air conditioners, heat pumps, ductless mini-splits, and packaged systems. Installation services are one-time revenue events with potential for follow-up maintenance contracts.
- Repair and Maintenance Services: Ongoing revenue from repair services (furnace repair, AC repair) and scheduled maintenance (tune-ups, inspections). Services available 24/7 for emergencies and scheduled during business hours for routine maintenance.
- Emergency HVAC Repair: 24/7 emergency repair services for urgent HVAC issues including furnace failures, AC breakdowns, and carbon monoxide concerns. Premium pricing for after-hours emergency service.
- Equipment Sales: Sales of HVAC equipment and related products including furnaces, air conditioners, heat pumps, water heaters, generators, thermostats, and indoor air quality equipment from partner brands.
- Preventive Maintenance Contracts: Recurring revenue from scheduled maintenance services including biannual tune-ups (spring and fall), filter replacement, and system inspections to maintain equipment efficiency and validate warranties.
- Commercial HVAC Services: HVAC services specifically for commercial properties including installation, repair, and maintenance of commercial heating and cooling systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Standard HVAC Services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Holbrook Heating product offering
Product offeringCore offering
Holbrook Heating & Air Conditioning provides residential and commercial HVAC installation, repair, and maintenance services across Upstate New York. The company installs, services, and repairs furnaces, air conditioners, heat pumps, ductless mini-splits, water heaters, generators, and indoor air quality products. It offers 24/7 emergency HVAC repair and scheduled preventive maintenance contracts, with same-day service options and quote-based pricing with 0% financing available.
Product overview
Holbrook Heating & Air Conditioning is a family-owned HVAC service company (established 1983) offering a comprehensive portfolio of heating and cooling services across Upstate New York. Their core services include furnace, air conditioning, and heat pump installation, repair, and maintenance, along with ductless mini-split systems for properties without ductwork. They serve both residential and commercial customers with 24/7 emergency repair availability. Their indoor air quality offerings include dehumidifiers, humidifiers, UV lights, air filtration, and electronic air cleaners. Additional services include smart thermostat installation (Nest, Lennox iComfort), generators (Generac), water heaters, and duct sealing. The company operates as an authorized dealer for major equipment brands including Lennox, Rheem, Mitsubishi Electric, and Generac, offering their products alongside installation and maintenance services.
Differentiator
Problem solved
Functional benefit
Brands
- Holbrook Heating & Air Conditioning: Primary HVAC services brand offering heating, cooling, indoor air quality, generators, and water heater services throughout Upstate New York
Quantifiable outcome
- 4.8 Google Rating from 2,500+ property owners demonstrates consistent customer satisfaction
- +3 more outcomes
Companies that use Holbrook Heating
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles3 records
Holbrook Heating technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
Holbrook Heating partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- LennoxcoreHolbrook Heating is a Lennox Premier Dealer, authorized to sell, install, and service Lennox heating and cooling products including air conditioners, furnaces, heat pumps, and thermostats. Lennox is a leading HVAC equipment manufacturer known for quality and innovation.
- RheemcoreHolbrook Heating is a Rheem Pro Partner, authorized to install and service Rheem products including furnaces, air conditioners, heat pumps, mini-splits, and oil furnaces. Rheem has nearly 100 years of experience in home heating.
- Mitsubishi ElectriccoreHolbrook Heating is a Mitsubishi Diamond Dealer (also referred to as Diamond Contractor/Elite Dealer), authorized to install and service Mitsubishi Electric products including ductless mini-split systems and heat pumps.
- GeneraccoreHolbrook Heating offers Generac generator installations as part of their service portfolio. Generac is a leading manufacturer of backup power generation equipment.
- The Home DepotminorHolbrook Heating is an authorized Home Depot Home Services partner, providing HVAC installation and service through The Home Depot's contractor referral network.
- Better Business BureauminorHolbrook Heating is BBB Accredited since 2008 and maintains an A+ rating. BBB accreditation requires meeting standards for ethical business practices.
- National Comfort InstituteminorHolbrook Heating technicians are NCI certified, indicating specialized training and expertise in HVAC performance testing, balancing, and efficiency optimization.
- Air Conditioning Contractors of AmericaminorHolbrook Heating is a member of ACCA (Air Conditioning Contractors of America), the leading HVACR trade association providing resources and standards for contractors.
- Energy StarminorHolbrook Heating is an Energy Star partner offering EPA-certified products and services that meet Energy Star guidelines for energy efficiency.
- United States Environmental Protection AgencyminorHolbrook Heating is EPA certified, indicating compliance with EPA regulations for handling refrigerants and environmental standards.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Holbrook Heating competitors and assessment
Company assessmentDirect peers
- T.F. O'Brien Heating & Cooling: Long-established Upstate New York HVAC service company headquartered in Buffalo, offering residential heating, cooling, and indoor air quality services. Directly comparable as a regional, family-style HVAC contractor competing for the same Western/Central New York homeowner base.
- Reimer Home Services: Buffalo-based residential HVAC, plumbing, and electrical service company serving Western New York. Comparable as a regional, multi-trade home services operator with similar installation, repair, and maintenance offerings and customer profile.
- CoolSys: National provider of refrigeration, HVAC, and plumbing services to commercial and light-industrial customers. Comparable in delivering installation, repair, and maintenance services across multiple U.S. regions, though Holbrook is residential-leaning while CoolSys is commercial-leaning.
- One Hour Heating & Air Conditioning: National franchise network of residential HVAC service providers with strong brand recognition and standardized service offerings. Comparable as a competitor for residential replacement and emergency repair jobs, with corporate marketing and operational support Holbrook must match independently.
Broad incumbents
- Carrier Global: Global HVAC equipment manufacturer and servicer (Carrier, Bryant, Payne brands). Comparable as Holbrook's upstream equipment partner and a broader incumbent whose dealer networks, financing programs, and service arms shape the competitive landscape Holbrook operates in.
- Lennox International: Global HVAC equipment manufacturer and a Holbrook Premier Dealer partner. Comparable as the supplier whose products Holbrook installs and services, and whose broader dealer/service programs shape consumer expectations for residential HVAC service.
- Trane Technologies: Global HVAC manufacturer operating Trane and American Standard brands with extensive dealer/service networks. Comparable as an upstream equipment maker whose competing dealer programs affect Holbrook's pricing, training access, and customer lead flow.
Others
- HomeServe: Home repair and emergency services membership platform that connects homeowners with vetted local contractors including HVAC providers. Comparable as a channel partner and ecosystem enabler that influences how Upstate NY homeowners discover and pay for HVAC service.
- Angi (formerly Angie's List): Online home services marketplace that matches homeowners with local HVAC and other contractors. Comparable as a customer-acquisition channel whose lead-generation economics, reviews system, and certification programs shape demand and pricing for residential HVAC services like Holbrook's.
- ServiceTitan: Vertical software platform for residential and commercial HVAC, plumbing, and electrical service companies. Comparable as the operations-software backbone used by mid-sized HVAC contractors like Holbrook for dispatch, pricing, and customer management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Holbrook Heating social profiles
Digital presenceHolbrook Heating compliance and trust
Trust signalCompliance10 records
Holbrook Heating financial estimates
Financial estimateRevenue estimate
Valuation estimate
Holbrook Heating leadership team
Management profileNumber of profiles
Holbrook Heating funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Holbrook Heating M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Holbrook Heating
What does Holbrook Heating do?
Holbrook Heating & Air Conditioning provides residential and commercial HVAC installation, repair, and maintenance services across Upstate New York. The company installs, services, and repairs furnaces, air conditioners, heat pumps, ductless mini-splits, water heaters, generators, and indoor air quality products. It offers 24/7 emergency HVAC repair and scheduled preventive maintenance contracts, with same-day service options and quote-based pricing with 0% financing available.
Is Holbrook Heating a public or private company?
Holbrook Heating is a private company. It is classified as family owned and is currently operating.
When was Holbrook Heating founded?
Holbrook Heating was founded in 1983. It employs 101 to 250 people.
Where is Holbrook Heating based?
Holbrook Heating is headquartered in Jamesville, United States, in the North America region.
How does Holbrook Heating make money?
Six revenue lines are on record. HVAC Installation Services are the primary driver. The others are repair and Maintenance Services, emergency HVAC Repair, equipment Sales, preventive Maintenance Contracts and commercial HVAC Services.
Who are Holbrook Heating's main competitors?
Direct peers on record are T.F. O'Brien Heating & Cooling, Reimer Home Services, CoolSys and One Hour Heating & Air Conditioning. Broad incumbents are Carrier Global, Lennox International and Trane Technologies. Others are HomeServe, Angi (formerly Angie's List) and ServiceTitan.
Does Holbrook Heating have an API?
No public API is recorded for Holbrook Heating.
What industry is Holbrook Heating in?
Holbrook Heating's product category is Residential HVAC Services. Its primary akta.pro industry code is HSAOAGAA, Residential HVAC System Installation (Furnace/AC/Heat Pump), with a secondary code of HSAOAHAF, Air Conditioner (AC) Repair & Maintenance. Its NAICS code is 23822.