InTouchPOS

What InTouchPOS does

InTouchPOS is a privately held restaurant point-of-sale (POS) software vendor headquartered at 1601 North California Boulevard, Walnut Creek, California, founded in 1988 and operating under the registered InTouchPOS® mark since 1990. The company sells a turnkey, cloud-connected restaurant POS platform that combines front-of-house ordering tools (wireless tablet PC ordering, self-ordering kiosks, contactless QR-code menu and pay, tableside and mobile payment, hostess/reservation management) with back-office functionality (menu management, inventory and recipe tracking, labor scheduling, real-time reporting and analytics, multi-store remote access, promotions) and an integrated online & mobile ordering module that feeds orders directly into the store POS. The platform is built on non-proprietary Windows tablet hardware paired with proprietary software, with a broad integration partner network spanning payments, delivery, loyalty, kiosks, kitchen display systems, digital menu boards, accounting export, self-serve beer, and entertainment systems.

The company serves a diverse set of restaurant verticals, with primary focus on quick service, table service, and delivery & catering operators, and secondary coverage of bar/nightclub, drive-thru, fast casual, coffee/deli/bakery, cafeteria, and curbside pickup. Distribution is primarily direct enterprise field sales through a phone funnel (800-777-8202) and website demo requests, supplemented by an integration partner / reseller ecosystem, with a stated worldwide geographic reach.

InTouchPOS generates revenue from a mix of one-time POS software system sales, transaction-based payment processing fees (marketed on guaranteed lowest integrated rates), and recurring cloud-connected back-office subscriptions. Pricing is not publicly disclosed. The company employs 51-100 people, has no disclosed funding rounds, institutional investors, parent company, or named management team in the available data, and operates without published certifications, awards, or AI/ML capabilities.

Name

InTouchPOS

Legal name

InTouchPOS

Website

https://intouchpos.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

51–100 employees

Short description

InTouchPOS is a privately held, Walnut Creek-based restaurant POS software vendor founded in 1988. It sells a turnkey, cloud-connected platform combining front-of-house ordering, back-office management, and online ordering for QSR, table service, delivery, bar, and other restaurant formats.

Ownership category

akta.pro rank

Headquarters

HQ city

Walnut Creek

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales

Revenue model

1. POS Software System Sales: Complete turnkey restaurant POS system sold to restaurant operators including software licenses and hardware options
2. Payment Processing: Integrated payment processing with guaranteed lowest processing rates, generating transaction-based revenue
3. Cloud-connected Back Office Subscription: Award-winning back office cloud-connected software for menu management, labor scheduling, reporting, and remote access

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

InTouchPOS provides a complete, turnkey restaurant point-of-sale software platform combining Front of House ordering tools (wireless tablet ordering, QR code contactless ordering, tableside payment, kitchen display) with a cloud-connected Back Office (inventory, labor, menu, reporting) and integrated online/mobile ordering. The platform is targeted at restaurant operators across QSR, table service, delivery, bar/nightclub, drive-thru, fast casual, cafeteria, and curbside segments and is sold with bundled integrated payment processing.

Product overview

InTouchPOS offers a single, unified restaurant POS platform combining Front of the House ordering tools, Back of the House management, and Online & Mobile Ordering into one integrated system. The core platform is enhanced by specialized add-on modules including Self-Ordering Kiosks, Contactless QR Code Ordering, Kitchen Display System (KDS), Delivery & Catering, and industry-specific solutions for Quick Service, Table Service, Bar & Nightclub, Drive Thru, Fast Casual, Cafeteria, and Curbside Pickup operations. The Back of the House module provides Inventory & Recipes, Reporting & Analytics, Labor Management, Menu Management, Remote Access, and Promotions & Discounts capabilities. Additional features include Mobile & Tableside Payment and Hostess Manager for reservations and table management.

Differentiator

Problem solved

Functional benefit

Products and services

• InTouchPOS Restaurant POS System A complete, turnkey restaurant point-of-sale system combining Front of House ordering tools and Back Office management in a single integrated platform for restaurant operators worldwide.
• Front of the House POS software tools for efficiently operating quick service or table service restaurants with integrated ordering, table management, reservations, kitchen display, and tableside payment processing capabilities.
• Back of the House Award-winning cloud-connected back office software for menu management, inventory and recipe tracking, real-time reporting and analytics, labor scheduling, promotions, and multi-store remote access.
• Online & Mobile Ordering Fully integrated online and mobile ordering platform that transmits menu changes, customer data, and orders directly to the store POS, functioning with the same workflow and accuracy as in-store ordering.
• Self-Ordering Kiosks Self-service guest-facing ordering kiosks that accelerate ordering and payment processes, free servers for other tasks, and gather customer data for upselling opportunities, integrated directly with the InTouchPOS platform.

Quantifiable outcome

• 100% order accuracy with online and mobile ordering
• +3 more outcomes

Segments8 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core.

• Payment Processing PartnerscoreTechnology or IntegrationIntegrated payment processing partnerships offering secure transactions and guaranteed lowest processing rates for restaurant customers using InTouchPOS system.
• Gift & Loyalty PartnerscoreTechnology or IntegrationGuest retention partners providing integrated gift card and loyalty program functionality within the InTouchPOS platform to drive repeat business.
• 3rd Party Delivery Network PartnerscoreTechnology or IntegrationOn-demand delivery network partners enabling restaurants to dispatch local drivers for order delivery at flat rates through the InTouchPOS system.
• Digital Online Ordering PlatformscoreTechnology or IntegrationThird party digital ordering integration partners allowing restaurants to receive all online orders directly into InTouchPOS for unified order management.
• Self-Ordering Kiosk PartnerscoreTechnology or IntegrationGuest-facing self-ordering kiosk partners providing hardware and software that integrates directly with InTouchPOS for seamless restaurant operations.
• Kitchen Display System PartnerscoreTechnology or IntegrationOperations partners providing kitchen display solutions that integrate with InTouchPOS for real-time order management and kitchen performance monitoring.
• Mobile Payment PartnerscoreTechnology or IntegrationMobile payment technology partners enabling contactless and mobile payment options at table or curbside for restaurant customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Toast: Leading cloud-based restaurant POS platform offering front-of-house, back-office, payments, online ordering, and marketing — the most direct and largest competitor to InTouchPOS in the restaurant POS category.
• Square for Restaurants (Block, Inc.): Square's restaurant-focused POS offering competes head-to-head with InTouchPOS on integrated payments, front/back-of-house software, and online ordering — backed by Block's substantial capital and broader SMB ecosystem.
• SpotOn: Restaurant and commerce POS/payments platform offering handheld ordering, kiosks, online ordering, and integrated marketing — directly comparable to InTouchPOS's contactless QR and kiosk roadmap.
• TouchBistro: iPad-based restaurant POS targeting full-service and table-service restaurants with ordering, payments, and table management — overlaps directly with InTouchPOS's table service and front-of-house modules.
• Revel Systems: iPad-based POS with integrated kitchen display, inventory, and multi-location management — competes with InTouchPOS in the integrated back-office and quick-service segments.
• Lightspeed Restaurant: Cloud POS for full-service and quick-service restaurants, including online ordering, delivery, and payments — competes with InTouchPOS across both front-of-house and back-office feature sets.

Others

• Resy (American Express): Reservation and guest-experience platform for restaurants, owned by American Express — adjacent to InTouchPOS's Hostess Manager / Reservations module and competes for the same operator's guest-engagement wallet.

Broad incumbents

• Aloha by NCR Voyix: Enterprise restaurant POS from NCR Voyix (formerly NCR) targeting large chains and multi-unit operators — overlaps with InTouchPOS's enterprise and multi-location capabilities but at a much larger scale.
• PAR Technology / PAR POS: Restaurant technology platform (PAR POS, Brink POS, DataCentral) serving enterprise restaurant chains — competes with InTouchPOS in back-office, reporting, and enterprise deployments.
• Clover (Fiserv): Fiserv's SMB POS and payments platform with restaurant app marketplace — broader commerce incumbent that overlaps with InTouchPOS on integrated payments and basic POS for restaurants.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/intouchpos
• Facebookfacebook.com/InTouchPOS
• LinkedInlinkedin.com/company/intouchpos

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InTouchPOS