Gallant Insurance Agency

What Gallant Insurance Agency does

Gallant Insurance Agency, Inc. is a fourth-generation, family-owned independent insurance agency headquartered in Acton, Massachusetts, with additional offices in Pepperell and Townsend. Incorporated in 1957 by Raymond and Dick Gallant and tracing its roots to 1926, the agency serves over 10,000 personal and commercial customers across Massachusetts and the broader New England region. It operates as an intermediary rather than a carrier, placing business with over 20 highly rated insurance partners and earning commission revenue on policies sold and renewed.

The agency offers a broad product portfolio split into personal lines (auto, homeowners, umbrella, renters/condo, life, recreational vehicles, flood, and motorcycle) and commercial lines (Business Owners Policy, workers' compensation, general liability, professional liability, commercial auto, commercial property, and trucking/dump truck). Distribution is sales-led and relationship-driven: customers can request quotes by phone, online form, or in-person consultation at one of three offices, with a stated emphasis on free annual policy reviews and claims support. The wholly-owned L.F. Robbins Insurance Agency subsidiary extends the agency's footprint into Pepperell and Townsend under a retained brand.

Gallant Insurance does not operate proprietary technology platforms; its competitive position rests on carrier breadth (20+ partners including Travelers, The Hartford, Liberty Mutual, MAPFRE, Hanover, Plymouth Rock, and newer entrants like Openly and Progressive), long-tenured customer relationships (multiple clients exceeding 20 years), and community-based, family-led service. There is no disclosed external investment, no published financial data, and no evidence of AI/ML tooling or product differentiation beyond the traditional independent-agency model.

Name

Gallant Insurance Agency

Legal name

Gallant Insurance Agency, Inc.

Website

https://gallantins.com

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

11–50 employees

Short description

Gallant Insurance Agency is a family-owned, fourth-generation independent insurance agency in Acton, Massachusetts, serving 10,000+ personal and commercial customers across New England by placing business with 20+ carriers across auto, home, life, and commercial lines.

Ownership category

akta.pro rank

Product category

Insurance Brokerage Services

NAICS

Insurance Agencies and Brokerages (524210), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro industry

PRIMARYFSAJAMAG

Commercial Package / Business Owners Policies (BOP)

Financial & Insurance/Insurance — Motor, Property & Casualty/Motor Vehicle Liability Insurance

SECONDARYFSAJANAE

Standalone Umbrella Liability

Financial & Insurance/Insurance — Motor, Property & Casualty/Umbrella Insurance

SECONDARYFSAJADAB

Professional Liability (Errors & Omissions)

Financial & Insurance/Insurance — Motor, Property & Casualty/General Liability Insurance

SECONDARYFSAJADAD

Public Liability (Premises/Operations)

Financial & Insurance/Insurance — Motor, Property & Casualty/General Liability Insurance

Keywords

• Independent insurance agency
• Personal lines insurance
• Commercial insurance brokerage
• Auto home insurance
• Life insurance agency

Headquarters

HQ city

Acton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Commissions: As an independent insurance agency, Gallant Insurance Agency earns commissions from insurance carriers for policies placed. They represent over 20 highly rated insurance carriers and earn commission revenue for each policy sold and renewed.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Gallant Insurance Agency is an independent insurance agency that consults with personal and commercial clients and places their coverage with more than 20 highly rated insurance carriers. It sells personal lines such as auto, home, umbrella, renters/condo, life, recreational vehicle, flood, and motorcycle insurance, and commercial lines such as Business Owners Policies, Workers Compensation, General Liability, Professional Liability, Commercial Auto, and Commercial Property insurance. The agency earns carrier commissions on policies placed and renewed and is licensed in Massachusetts, serving customers across the state and broader New England region.

Product overview

Gallant Insurance Agency operates as an independent insurance agency offering a comprehensive portfolio of personal and commercial insurance products. The agency provides personal lines including Auto Insurance, Homeowners Insurance, Umbrella Insurance, Renters/Condo Insurance, Life Insurance, Recreational Vehicle Insurance, Flood Insurance, and Motorcycle Insurance. For commercial clients, the agency offers Business Insurance, Commercial Auto Insurance, General Liability Insurance, Professional Liability Insurance, and Workers Compensation Insurance. The agency represents over 20 highly rated insurance carriers and serves over 10,000 customers across Massachusetts and New England, acting as an intermediary that shops multiple carriers to find reliable and affordable coverage for its clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Auto Insurance Coverage protecting drivers from financial loss due to accidents, including bodily injury liability, medical payments, property damage, collision, comprehensive, and uninsured motorist coverage, sourced through multiple carriers and offered to personal customers in Massachusetts.
• Homeowners Insurance Protection for the physical structure of a home, personal possessions, replacement cost, additional living expenses, and personal liability, with optional add-ons for valuables, flood, earthquake, umbrella, and animal liability coverage, placed with multiple carriers for homeowners in Massachusetts.
• Umbrella Insurance Personal liability coverage providing an extra layer of security beyond auto or home policy limits, covering vehicle accidents, pet injuries, home injuries, and property accidents for personal lines customers.
• Renters/Condo Insurance Affordable coverage protecting renters' and condo owners' valuables including electronics, jewelry, furniture, and clothing from damage caused by natural disaster, fire, theft, and vandalism, with policies starting under $20 per month.
• Life Insurance Coverage providing financial protection for loved ones upon the policyholder's passing, covering funeral expenses, education loans, mortgage loans, and ongoing financial support needs, sourced through multiple carriers.
• Recreational Vehicle Insurance Coverage for campers, off-road vehicles, snowmobiles, boats, ATVs, UTVs, jet skis, buggies and side-by-sides, including total loss replacement, personal belongings, emergency expenses, comprehensive, towing, liability, and medical coverage, placed with carriers such as Foremost.
• Flood Insurance Financial protection covering flood-related damage to homes and valuables, reimbursing losses without requiring repayment, unlike federal disaster loans, sourced through carriers including the Massachusetts Property Insurance Underwriting Association (MPIUA).
• Motorcycle Insurance Coverage meeting state requirements with bodily injury and property damage liability, medical payments, uninsured protection, and comprehensive and collision coverage for multiple motorcycles, sourced through multiple carriers.
• Business Insurance Commercial coverage including Business Owners Policies, Workers Compensation Insurance, General Liability Insurance, Management Liability Insurance, Business Auto Insurance, Commercial Property Insurance, Truckers Insurance, and Dump Truck Insurance, sourced through multiple carriers for small and mid-size businesses.
• Commercial Auto Insurance Policy covering physical damage to automobiles and liability situations for business vehicles or employee-operated vehicles, including bodily injury, property damage, comprehensive, and collision coverage, placed with multiple carriers for business clients.
• General Liability Insurance Commercial protection for businesses against customer bodily injury, personal injury, or property damage claims resulting from daily operations, available as claims-made or occurrence policies and placed with multiple carriers.
• Professional Liability Insurance Coverage protecting professionals providing advice, consulting, or services from negligence claims, covering undelivered services, missed deadlines, mistakes, carelessness, and agreement breaches, sourced through multiple carriers.
• Workers Compensation Insurance Coverage protecting businesses from expensive employee injury lawsuits, covering medical bills, care costs, and a portion of lost wages to help employees return to work, placed with carriers such as AIM Mutual Insurance.

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

28 partnerships are on record, tiered core and minor.

• AIM Mutual InsurancecoreChannel Partner/ Reseller/ DistributorAIM Mutual Insurance Company represented by Gallant Insurance Agency. Customer Service: 800-876-2765. Offers workers compensation and other commercial insurance products.
• ArbellacoreChannel Partner/ Reseller/ DistributorArbella Insurance Group represented as a carrier partner. Customer Service: 800-272-3552.
• Andover Insurance CompaniescoreChannel Partner/ Reseller/ DistributorAndover Insurance Companies represented as a carrier partner. Customer Service: 800-225-0770.
• Central Insurance CompaniescoreChannel Partner/ Reseller/ DistributorCentral Insurance Companies represented as a carrier partner. Customer Service: 800-786-9052.
• Concord Group InsurancecoreChannel Partner/ Reseller/ DistributorConcord Group Insurance represented as a carrier partner. Customer Service: 800-852-3380.
• Foremost Insurance GroupcoreChannel Partner/ Reseller/ DistributorForemost Insurance Group (specializing in specialty insurance including recreational vehicles) represented as a carrier partner. Customer Service: 800-527-3905.
• Great American Insurance GroupcoreChannel Partner/ Reseller/ DistributorGreat American Insurance Group represented as a carrier partner. Customer Service: 800-542-4245.
• Hanover Insurance CompanycoreChannel Partner/ Reseller/ DistributorHanover Insurance Company represented as a carrier partner. Customer Service: 800-853-0456.
• The HartfordcoreChannel Partner/ Reseller/ DistributorThe Hartford represented as a carrier partner for both personal and commercial lines. Main Contact: 860-547-5000.
• Liberty MutualcoreChannel Partner/ Reseller/ DistributorLiberty Mutual (including former Safeco policies now rebranded) represented as a carrier partner. Customer Service: 800-542-5385.
• MAPFRE InsurancecoreChannel Partner/ Reseller/ DistributorMAPFRE Insurance represented as a carrier partner. Offers My MAPFRE Rewards program for customer savings. Claims: 800-221-1605.
• Mass. Property Insurance Underwriting (MPIUA)coreChannel Partner/ Reseller/ DistributorMass. Property Insurance Underwriting Association represented as a carrier partner. Customer Service: 800-392-6108.
• Nationwide InsurancecoreChannel Partner/ Reseller/ DistributorNationwide Insurance represented for both personal and commercial lines. Customer Service: 800-523-6344.
• Norfolk & Dedham GroupcoreChannel Partner/ Reseller/ DistributorNorfolk & Dedham Group represented as a carrier partner. Customer Service: 800-688-1825.
• Plymouth Rock AssurancecoreChannel Partner/ Reseller/ DistributorPlymouth Rock Assurance represented as a carrier partner. Customer Service: 866-353-6292.
• Preferred Mutual Insurance CompanycoreChannel Partner/ Reseller/ DistributorPreferred Mutual Insurance Company represented as a carrier partner. Claims: 800-333-7642.
• Safeco InsurancecoreChannel Partner/ Reseller/ DistributorSafeco Insurance (now rebranding to Liberty Mutual) represented as a carrier partner. Roadside Assistance: 877-762-3101.
• Safety Insurance GroupcoreChannel Partner/ Reseller/ DistributorSafety Insurance Group represented as a carrier partner. Customer Service: 800-951-2100.
• Travelers of MassachusettscoreChannel Partner/ Reseller/ DistributorTravelers Insurance represented for both personal and commercial lines in Massachusetts. Customer Service: 800-252-4633.
• Utica Insurance CompanycoreChannel Partner/ Reseller/ DistributorUtica Insurance Company represented as a carrier partner. Customer Service: 800-274-1914.
• OpenlycoreChannel Partner/ Reseller/ DistributorOpenly represented as a carrier partner for modern insurance products. Customer Service: 888-808-4842.
• ProgressivecoreChannel Partner/ Reseller/ DistributorProgressive Insurance represented as a carrier partner. Customer Service: 866-407-4844.
• Quincy Mutual GroupcoreChannel Partner/ Reseller/ DistributorQuincy Mutual Group represented as a carrier partner. Customer Service: 800-490-0047.
• Trusted ChoicecoreGTM or Marketing PartnerTrusted Choice independent insurance agency network partnership providing marketing support, brand recognition, and access to additional carrier relationships.
• Insurance Services of New England (ISNE)coreGTM or Marketing PartnerProud member of Insurance Services of New England, a regional association of independent insurance agents providing professional development and carrier access.
• Massachusetts Association of Insurance Agents (MAIA)coreGTM or Marketing PartnerProud member of MAIA, the state trade association for insurance agents in Massachusetts.
• The Big I (Independent Insurance Agents)coreGTM or Marketing PartnerMember of the Big I national association of independent insurance agents.
• Burdett CollegeminorStrategic or Co-development PartnerHistorical connection - founders Raymond and Dick Gallant received education from Burdett College in Boston. No current formal partnership mentioned.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Hub International: Hub International is one of the largest North American insurance brokerages with extensive personal, commercial, and employee benefits offerings. Relevant as the dominant roll-up acquirer of small independent agencies like Gallant and as a structural exit option for family-owned agencies.
• Arthur J. Gallagher & Co. Arthur J. Gallagher is a global insurance brokerage and risk management firm serving commercial and personal lines clients. Comparable as a broad incumbent in the same insurance distribution space and as a frequent acquirer of mid-size independent agencies.
• Acrisure: Acrisure is a fast-growing insurance brokerage aggregator that has acquired hundreds of independent agencies. Comparable as a major acquirer of family-owned independents in Gallant's size range and as a benchmark for what a roll-up exit could look like.
• Marsh McLennan: Marsh McLennan is the world's largest insurance broker and risk advisor. Relevant as the global incumbent shaping commission structures and carrier relationships that ultimately affect independent agencies like Gallant.

Emerging players

• Openly: Openly is a digital-first homeowners insurance carrier that distributes through independent agents including Gallant. Relevant as both a carrier partner and a representative of the insurtech wave pressuring traditional agency economics.
• Lemonade: Lemonade is a direct-to-consumer insurtech offering homeowners, renters, and pet insurance. Relevant as the structural disruptor of the independent agency model in personal lines, illustrating the competitive pressure facing Gallant's personal lines book.

Direct peers

• Higginbotham: Higginbotham is a Texas-headquartered independent insurance brokerage with similar mid-size positioning, offering personal, commercial, and employee benefits through a multi-carrier model. Comparable as a privately-held, growth-oriented independent agency that has expanded via tuck-in acquisitions.
• Cross Insurance: Cross Insurance is a regional independent insurance agency headquartered in Maine with multiple New England locations, offering personal and commercial lines through a similar multi-carrier brokerage model. It is the most directly comparable peer in scale, geography, and product mix to Gallant.
• The Hilb Group: The Hilb Group is a mid-Atlantic and New England-focused insurance brokerage that has grown through acquiring smaller independent agencies. Directly comparable as an independent agency consolidator competing for the same tuck-in targets in the Northeast.
• Woodruff Sawyer: Woodruff Sawyer is a privately-held independent insurance brokerage focused on commercial lines and risk management. Comparable as a similarly-sized independent brokerage with comparable carrier relationships and B2B commercial focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GallantInsurance
• LinkedInlinkedin.com/company/390245
• Instagraminstagram.com/gallant_insurance

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gallant Insurance Agency