Arrow Exterminating

What Arrow Exterminating does

Arrow Exterminating is a pest control company founded in 1947 and headquartered in Lynbrook, New York, serving residential and commercial customers across Long Island (Nassau and Suffolk counties) and the New York City boroughs of Queens, Brooklyn, and Richmond. The company operates as a subsidiary within the Rentokil Initial global pest control network, maintaining its regional brand while drawing on parent-company resources, and employs between 101 and 250 people across two physical offices (Lynbrook and Ronkonkoma).

The company's service architecture rests on an Integrated Pest Management (IPM) methodology that emphasizes inspection, identification, prevention, and targeted treatment rather than indiscriminate chemical application. Core offerings include general residential and commercial pest control, a year-round PestFree365+ subscription plan covering 36 pests with three seasonal visits and unlimited re-treatments, and a portfolio of specialty services (bed bug heat treatment, termite control, rodent and wildlife exclusion using the proprietary Flexi Armour knitted stainless steel mesh system, bee removal, and mosquito systems). Adjacent home services include attic insulation infused with pest-control additive, gutter protection, and commercial VIRUSKILLER UV-C air purifiers, all positioned to deepen wallet share within existing customers.

Commercially, Arrow generates revenue through a mix of one-time service contracts, recurring monthly subscriptions with automatic billing, and project-based home-service installations. Pricing is quote-based with promotional discounts (e.g., $50-$100 off initial service) and a Refer-A-Friend program. Go-to-market is local and direct: customers engage via phone (516 and 212 area codes) or website quote forms, with licensed technicians delivering on-site field service. Customers are highly fragmented across homeowners, multifamily and HOA portfolios, restaurants, offices, healthcare and food processing facilities, vacation properties, and new-home buyers, yielding low customer concentration but constrained per-account expansion velocity.

Name

Arrow Exterminating

Legal name

Arrow Exterminating, Inc.

Website

https://arrowexterminating.com

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

101–250 employees

Short description

Arrow Exterminating is a Long Island-based pest control company founded in 1947, serving residential and commercial customers across Nassau, Suffolk, Queens, Brooklyn, and Richmond with subscription plans, specialty pest treatment, and adjacent home services, operating as a subsidiary of Rentokil Initial.

Ownership category

akta.pro rank

Product category

Pest Control Services

NAICS

Exterminating and Pest Control Services (561710), Exterminating and Pest Control Services (56171)

akta.pro primary industry

Sanitation, Monitoring & Trap/Station Programs (General) (HSAMAAAH)

akta.pro secondary industries

Occasional Invader & Seasonal Pest Control (Boxelder Bugs, Stink Bugs, Lady Beetles) (HSAMAAAD), Mouse & Rat Control (Trapping/Baiting) (HSAMACAA), Squirrel Control & Exclusion (HSAMACAC), Groundhog/Woodchuck Control & Exclusion (HSAMACAI), Baiting Systems Installation & Ongoing Monitoring (In-Ground/In-Wall) (HSAMABAE), Ant Control (Carpenter, Fire, Odorous House Ants) (HSAMAFAA), Property Inspection, Monitoring & Prevention Plans (HSAMAEAJ), Rodent Control (Outdoor Exclusion, Bait Stations) (HSAIANAF)

Keywords

• Residential pest control
• Commercial pest management
• Termite extermination
• Wildlife exclusion services
• Integrated pest management

Headquarters

HQ city

Lynbrook

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Residential Pest Control Services: One-time and recurring pest control services for homeowners including inspections, treatments, and ongoing protection plans. Services delivered by licensed technicians on-site at customer properties.
2. PestFree365+ Subscription Plan: Year-round preventative subscription plan covering 36 common pests with three seasonal visits per year (interior Dec-March, exterior April-November). Monthly auto-payment required. Includes unlimited service calls and re-treatment guarantee.
3. Commercial Pest Management: Extermination services for commercial properties including single-site and multi-site businesses. Customized extermination plans for manufacturing facilities, grocery stores, offices, restaurants, and other commercial establishments.
4. Home Services: Additional home services including attic insulation installation, gutter protection, and rodent/wildlife exclusion services. These are add-on services to core pest control offerings.
5. Mosquito Repellent System: Thermacell-based mosquito repellent system with professional installation and ongoing maintenance. Includes inspection, installation, and regular cartridge replacement.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Arrow Exterminating provides residential and commercial pest management services across Long Island and the New York City metro area. The company delivers inspections, targeted treatments, exclusion, and prevention via on-site licensed technicians, supplemented by a recurring PestFree365+ subscription plan, specialty services (bed bugs, termites, rodents, wildlife), and add-on home services such as attic insulation, gutter protection, and air purification.

Product overview

Arrow Exterminating is a pest control company offering a portfolio of residential and commercial services unified under its core pest control umbrella, supplemented by specialized offerings and home services. The core products include Home Pest Control and Commercial Pest Control services, alongside subscription plan PestFree365+ providing year-round protection. The company offers numerous specialty pest control services (bed bugs, ants, bees, beetles, mosquitoes, termites, rodents, wildlife, cockroaches, fleas/ticks) and home-related services including Attic Insulation with pest-control additive, Gutter Protection, Rodent and Wildlife Exclusion using the proprietary Flexi Armour system, Mosquito Repellent System (Thermacell-based), and VIRUSKILLER Air Purifier. Specialty segments include Vacation Home, Multifamily Housing, HOA, Property Management, and Real Estate Inspections. The company also employs Integrated Pest Management (IPM) as its primary methodology.

Differentiator

Problem solved

Functional benefit

Products and services

• PestFree365+ Subscription Plan

Quantifiable outcome

• 100% Satisfaction Guarantee with Re-Treat Guarantee - if pests return, Arrow returns at no additional cost
• +2 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• RentokilcoreOthersArrow Exterminating is a member of the Rentokil family of companies in North America. Rentokil is a global pest control business operating worldwide, providing high levels of service to residential and commercial customers. With Rentokil's support, Arrow is able to offer efficient and effective treatment to properties in the Long Island area. Rentokil is on track to have net zero carbon emissions by 2040.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Western Pest Services: Regional pest control operator serving the Northeast U.S. with similar IPM-based offerings targeting residential and commercial customers. Western Pest overlaps with Arrow's Long Island / NJ / NYC metro footprint and competes on similar service categories.
• Ehrlich Pest Control: Northeast-focused pest control provider (part of Rentokil Initial family post-merger with Rentokil North America). Ehrlich competes directly with Arrow on residential and commercial pest management across overlapping mid-Atlantic geographies.
• Truly Nolen: Family-founded pest control company with a strong presence in the eastern U.S. Truly Nolen competes with Arrow on residential and commercial pest control, termite, and rodent services with a similar customer base.
• Terminix: One of the largest residential and commercial pest control operators in the U.S. Terminix directly competes with Arrow in the NYC metro and broader Northeast on general pest, termite, bed bug, and rodent control services, including subscription plans. Terminix is also part of the Rentokil Initial family following the 2022 merger, making it a sister-brand peer.
• Orkin: National pest control leader with strong brand recognition, technician-driven service model, and recurring residential plans. Orkin competes head-to-head with Arrow on Long Island and NYC accounts, particularly commercial and multi-site customers.

Regional players

• Massey Services: Privately held pest and termite management company primarily serving the Southeast U.S. While geographically non-overlapping with Arrow, Massey is comparable in business model — regional, subscription-driven residential pest control with termite specialization.
• Suburban Exterminating: Long Island-based pest control company serving Nassau and Suffolk counties. Head-to-head local competitor to Arrow with overlapping service portfolio, geographic footprint, and customer segments in the Long Island market.

Emerging players

• Aptive Environmental: Fast-growing residential pest control company leveraging a subscription model and digital-first customer acquisition. Aptive competes for similar residential subscription pest control customers as Arrow, though it is more digitally native and less regionally concentrated.
• Mosquito Joe: National franchise specializing in outdoor mosquito, tick, and flea control. Overlaps with Arrow's Mosquito Repellent System service line and competes for the same residential outdoor pest control wallet.
• Critter Control: National wildlife and nuisance animal removal franchise. Critter Control directly competes with Arrow's wildlife exclusion and nuisance wildlife control offerings, including squirrel, raccoon, and rodent removal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ArrowExterminating
• Xx.com/arrowext1947

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arrow Exterminating