Aeronet

What Aeronet does

AeroNet Wireless Broadband LLC is a privately held Puerto Rico internet service provider founded in 2001, operating a hybrid fiber optic and microwave network designed for the island's specific infrastructure conditions including hurricanes and power interruptions. The company serves residential customers through its HomeFi, AeroMesh, and Gigabit1 (multi-unit building) brands, small and medium businesses via the DNA SMB tier and Managed Services, and enterprise customers through DNA Dedicado and a next-generation internet product offering speeds up to 10 Gbps. Its flagship product is Dual Network Access (DNA), a proprietary service that bonds fiber optic and microwave connections across two physically independent routes with automatic millisecond-level failover, backed by a documented 99.95% availability SLA with automatic credits for non-compliance.

The technology stack integrates third-party vendors — Tarana for wireless, Cisco Meraki and Fortinet for enterprise networking/security, Peplink for SD-WAN, Plume for cloud-managed WiFi, and MikroTik/Ubiquiti/Netgear for routing infrastructure — alongside AeroNet's own network design. A 24/7 Network Operating Center provides continuous monitoring with proactive customer notifications. The business is almost entirely subscription-revenue-based across monthly recurring plans ranging from $39 for residential Gigabit1 100 Mbps to $749+ for enterprise DNA Dedicated symmetric CIR service, with 3-year DNA contracts and 12-month AeroMesh minimums providing retention. Distribution combines direct enterprise sales, self-service online signup for residential customers, and a customer portal for account management. AeroNet operates exclusively in Puerto Rico with a single-country footprint and no disclosed parent company, funding rounds, or acquisition history, indicating a founder-led, cash-flow-funded independent operator.

Name

Aeronet

Legal name

AeroNet Wireless Broadband LLC

Website

https://aeronetpr.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

AeroNet is a Puerto Rico-based ISP founded in 2001 operating a hybrid fiber and microwave network, delivering residential, SMB, and enterprise broadband — including a proprietary Dual Network Access (DNA) redundant-connectivity service backed by a 99.95% SLA.

Ownership category

akta.pro rank

Product category

Broadband Internet Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Computer Communications Equipment (3576)

akta.pro primary industry

Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE)

akta.pro secondary industries

IP Transit & Internet Backbone (Tier-1/2, peering, DIA) (HDAIAEAA), VoIP Access & ITSP Services (HDAIAHAD), Carrier Ethernet & Aggregation Transport (Metro/Access) (HDAFADAE)

Keywords

• Broadband internet services
• Hybrid fiber microwave network
• Dual network access
• Managed WiFi mesh
• Cloud VoIP telephony

Headquarters

HQ city

Guaynabo

HQ country

Puerto Rico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Internet Service Subscriptions: Monthly recurring subscription fees for internet service across residential (HomeFi, Gigabit1), business, and enterprise tiers. Services include varying speed tiers (100Mbps to 10Gbps) with dedicated bandwidth options.
2. Managed IT Services: Comprehensive IT support services that maintain network functionality, handle maintenance, and optimize performance. Includes security enhancement, scalability, and operational burden alleviation for business customers.
3. VoIP Services (AeroVoice): Cloud-based voice services including Cloud PBX, VoIP phone lines, and associated communication features. Revenue from per-line or subscription-based VoIP service fees.
4. AeroMesh WiFi Pods: Monthly rental fees for WiFi mesh pods at $6.95/month per pod. New customers receive main gateway router included; existing customers pay one-time $69.95 installation fee plus monthly device charges. Available for 12-month+ service agreements.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

AeroNet provides high-speed broadband internet and connectivity services over a hybrid fiber optic and microwave network across Puerto Rico. Its core offerings include residential internet (HomeFi, Gigabit1), business and enterprise internet up to 10 Gbps, the proprietary Dual Network Access (DNA) high-availability service with automatic failover and a 99.95% SLA, cloud-based AeroVoice VoIP, AeroMesh managed WiFi mesh, and Managed IT Services for businesses.

Product overview

AeroNet is a Puerto Rico-based internet service provider operating since 2001 over a hybrid fiber and microwave network. Its product portfolio spans residential broadband (HomeFi), multi-unit building broadband (Gigabit1), business and enterprise internet (Business Internet, Enterprise Internet with up to 10 Gbps), and specialized services including DNA (Dual Network Access) — a high-availability internet product with fiber + microwave redundancy and automatic failover backed by a 99.95% SLA. The portfolio also includes AeroVoice (cloud-based VoIP), AeroMesh (managed whole-home WiFi mesh using Plume white-label technology), Managed IT Services, and a customer portal. The offerings are organized by market segment (residential, business, enterprise) and address specific use cases including redundancy, voice communications, and WiFi coverage.

Differentiator

Problem solved

Functional benefit

Brands

• HomeFi: Residential internet service offering fast and reliable connectivity for homes.
• DNA (Dual Network Access)
• AeroVoice
• AeroMesh
• Gigabit1

Products and services

• HomeFi

Quantifiable outcome

• 99.99% average network availability measured for DNA customers in 2025
• +3 more outcomes

Named customers1 record

Segments9 records

Ideal customer profiles9 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and supporting.

• TaranacoreTechnology or IntegrationTarana is a technology partner providing cutting-edge equipment for AeroNet's network infrastructure. Their wireless technology enables high-performance connectivity solutions.
• FortinetcoreTechnology or IntegrationFortinet provides network security solutions and equipment for AeroNet's enterprise customers. Their firewall and security technology complements AeroNet's connectivity services.
• MikroTikcoreTechnology or IntegrationMikroTik provides networking equipment including routers and wireless systems for AeroNet's infrastructure and customer solutions.
• Cisco MerakicoreTechnology or IntegrationCisco Meraki provides cloud-managed networking solutions including wireless, switching, and security products used in AeroNet's enterprise deployments.
• PlumecoreTechnology or IntegrationPlume provides the HomePass platform powering AeroMesh WiFi service, offering cloud-based WiFi management with app control, security features, and smart device management.
• NetgearsupportingTechnology or IntegrationNetgear provides networking hardware including routers and switches for customer premise equipment and network infrastructure.
• YealinksupportingTechnology or IntegrationYealink provides VoIP phones and communication endpoints that complement AeroNet's AeroVoice VoIP service offerings.
• GrandstreamsupportingTechnology or IntegrationGrandstream has been connecting businesses since 2002 with SIP-based communication products and unified communications solutions that integrate with AeroVoice.
• UbiquitisupportingTechnology or IntegrationUbiquiti provides enterprise networking solutions with AI, ML, and NLP capabilities, offering reliable enterprise solutions at consumer-affordable prices.
• PeplinkcoreTechnology or IntegrationPeplink is a leading global developer of SD-WAN solutions specializing in mission-critical connectivity with their SpeedFusion technology that bonds multiple WAN providers into a single 'unbreakable' connection.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Claro Puerto Rico: Largest incumbent telecom in Puerto Rico offering mobile, fixed broadband, TV, and voice across the island. Directly competes with AeroNet's residential, SMB, and enterprise internet services in the same geography.
• Liberty Puerto Rico (Liberty Latin America): Major cable and broadband provider in Puerto Rico under Liberty Latin America. Competes head-to-head with AeroNet in residential broadband, SMB, and enterprise connectivity across PR.
• AT&T Puerto Rico: National carrier with wireless and fixed-line operations in Puerto Rico. Overlaps with AeroNet's business and enterprise internet, and competes in mobile + bundled connectivity segments.
• T-Mobile Puerto Rico: National wireless carrier serving Puerto Rico with mobile and fixed-wireless broadband offerings. Competes with AeroNet for consumer and SMB connectivity, particularly where fixed-wireless substitutes for fixed-line.
• Puerto Rico Telephone Company (PRTC / Claro): Historically the incumbent local telephone carrier in Puerto Rico, now part of Claro. Directly comparable incumbent telephony and broadband competitor in AeroNet's home market.
• WorldNet Telecommunications: Puerto Rico-based ISP offering business and residential broadband and VoIP. Operates in the same regional ISP tier as AeroNet with overlapping product set and customer segments on the island.

Emerging players

• Starlink (SpaceX): LEO satellite broadband service actively marketed in Puerto Rico. Competes with AeroNet on residential and rural SMB connectivity where its wireless/fiber coverage is thinner, without requiring local infrastructure.
• Hughes Network Systems (EchoStar): Satellite broadband provider with established distribution in Puerto Rico. Competes in residential and small-business connectivity segments where fixed broadband or FWA reach is constrained.

Regional players

• Sonic (Sonic Communications): Independent regional ISP in California focused on fiber internet, voice, and quality-of-service differentiation. Comparable as a privately held, regional ISP with a customer-experience and reliability-led positioning versus national incumbents.

Broad incumbents

• Cox Communications: Major US cable broadband and business services provider serving residential and SMB markets. Comparable business model (cable/fiber broadband + managed services for SMB) at much larger scale, illustrating the competitive set AeroNet benchmarks against on product breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/aeronetpr
• YouTubeyoutube.com/aeronetpr
• Facebookfacebook.com/aeronetpr
• LinkedInlinkedin.com/company/aeronet-broadband-corp
• Instagraminstagram.com/aeronetpr
• TikToktiktok.com/@aeronetpr

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aeronet