QR-Patrol

What QR-Patrol does

QR-Patrol is a cloud-based guard tour management system developed by Terracom S.A., a privately held Greek technology company founded in 2014 and headquartered in Ioannina, Greece. The platform enables security companies and corporate security departments to verify guard patrols in real time using three checkpoint technologies in parallel — QR codes, NFC tags, and Bluetooth Beacons — a combination the company brands as '3Play technology'. Guards scan checkpoints during rounds; GPS coordinates, scan events, and incident reports are transmitted to a cloud-hosted web application that supervisors access for live monitoring, exception alerts, and audit-ready reports. The product is offered in three SaaS tiers billed per guard per month: Base at $3.20, Pro at $6.15 (the company's stated most-popular tier), and Gold at $11.10, with advanced features such as face verification (computer vision), man-down/SOS alerts, mobile forms, AI-powered reports (Gold tier lab feature), asset tracking, and time and attendance unlocked at higher tiers.

The business is operated as a B2B SaaS with a hybrid go-to-market combining direct enterprise sales (handling customers including G4S, Securitas, Brinks, IKEA, Pfizer, Heathrow Airport, Hilton, Marriott, Hyatt, Deutsche Börse, Eurojust, ISS, Cushman & Wakefield, Honda, the Jamaican Police Force, and FIFA World Cup Qatar 2022) and a global reseller and partner network spanning more than 29 countries. The company reports 1,200 customer companies, operations across 90 countries, 162 million events processed, and 7.5 million multimedia events captured. ISO 27001 certification (2020) underwrites enterprise-grade security positioning, and certifications and industry awards (Security Excellence Awards, IoT Global Awards, Campus Safety BEST, CISO30) provide third-party validation. Terracom's broader portfolio extends the addressable market beyond guard tour to include MyLoneWorkers (lone worker safety), Workeen AI (AI-driven shift management), WorkORLeave (HR), GPSlive (fleet tracking), and LiveAll (SMS/Viber marketing). Recent strategic activity has emphasized AI capabilities: a 2024 AI-Driven Security Management Suite introduces NLP-based incident analysis, predictive compliance analytics, and anomaly detection, while sister products Workeen AI and LyC target adjacent verticals with AI-native positioning. Capital history is modest, consisting of a 2016 EU Horizon 2020 SME Instrument Phase 2 grant and a 2019 minority investment from London-based Brookstreet.

Name

QR-Patrol

Legal name

Terracom S.A.

Website

https://qrpatrol.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

QR-Patrol is a cloud-based guard tour management system by Terracom S.A. that uses QR codes, NFC tags, and Bluetooth Beacons to enable security companies and corporate security departments to verify, monitor, and report on guard patrols in real time across 90 countries.

Ownership category

akta.pro rank

Product category

Security Workforce Management Software

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Security Systems Services (56162)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Mobile Patrol & Alarm Response Services (IMAIAEAB)

akta.pro secondary industries

Mobile Patrol & Alarm Response (BPAKAAAB), Remote Video Guarding / Virtual Patrol (Guard + CCTV) (BPAKAAAL), Manned Guarding & Patrol Services (IMAIAEAA)

Keywords

• Guard tour management
• Security patrol software
• Lone worker protection
• Workforce management software
• Incident reporting platform

Headquarters

HQ city

Ioánnina

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Subscription (SaaS): QR-Patrol operates on a subscription-based SaaS model with three pricing tiers (Base, Pro, Gold) billed monthly per guard. Higher tiers unlock advanced features like mobile management, AI reports, time & attendance, and asset tracking. This provides predictable recurring revenue with land-and-expand potential as customers upgrade tiers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

QR-Patrol is a cloud-based guard tour management SaaS platform that enables security companies and enterprises to monitor patrols, verify guard presence at checkpoints using QR codes, NFC tags and Bluetooth beacons (its proprietary '3Play' technology), and report incidents in real time via mobile apps. The system is offered in tiered subscription plans (Base, Pro, Gold) priced per guard per month and is used by more than 1,200 companies across 90 countries.

Product overview

QR-Patrol is a unified cloud-based guard tour management system developed by Terracom S.A., offered in three pricing tiers: Base ($3.20/guard/month), PRO ($6.15/guard/month), and GOLD ($11.10/guard/month). The system leverages a unique '3play technology' supporting QR codes, NFC tags, and BLE beacons for checkpoint management. The portfolio extends through sister products including MyLoneWorkers (lone worker protection), Workeen AI (shift management), WorkORLeave (HR management), GPSlive (fleet tracking), and LiveAll (SMS/Viber marketing), all under the Terracom Solutions umbrella.

Differentiator

Problem solved

Functional benefit

Products and services

• QR-Patrol Cloud-based guard tour management system that lets security companies and in-house corporate security teams schedule patrols, verify guard presence at checkpoints via QR/NFC/Beacon, capture incidents with photos and notes on mobile, and monitor activity in real time through a web dashboard. Targeted at security guard service providers and enterprises operating private security teams.
• MyLoneWorkers Standalone lone-worker safety solution providing real-time monitoring, SOS panic-button alerts, fall detection, missed-check-in alerts, and two-way communication for employees working alone or in isolated environments.
• Workeen AI AI-powered employee shift management and time-and-attendance platform that automates scheduling, attendance, and HR workflows. Positioned as a sister product complementing QR-Patrol.
• WorkORLeave Web-based HR and leave management tool that enables organizations to manage employee records, leave balances, and absence requests digitally.
• GPSlive Real-time GPS fleet and vehicle tracking solution that helps businesses monitor driver location, route history, and vehicle status from a web dashboard.
• LiveAll
• LyC (Listen to Your Customers) Customer and guest experience management platform that lets hospitality, retail, and service businesses capture, analyze, and act on real-time customer feedback.

Quantifiable outcome

• 162 million events processed across platform
• +3 more outcomes

Named customers18 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability9 records

Feature13 records

Partnerships

Four partnerships are on record, tiered core.

• symbIoTe Project (2nd Open Call)coreTechnology or IntegrationTerracom's proposal was accepted in the 2nd Open Call of the symbIoTe project, an EU-funded initiative focused on IoT interoperability. This partnership enhances QR-Patrol's integration capabilities with broader IoT ecosystems.
• MicrosoftcoreTechnology or IntegrationQR-Patrol has integrated with Microsoft Power BI, enabling customers to leverage Power BI's data visualization and business intelligence capabilities for enhanced analytics and reporting from QR-Patrol data.
• NAFFCOcoreChannel Partner/ Reseller/ DistributorQR-Patrol co-participated with NAFFCO at Middle East Energy 2022 exhibition. NAFFCO is a fire protection equipment manufacturer in the Middle East, suggesting a potential channel partnership for QR-Patrol distribution in the region.
• Global Reseller/Partner NetworkcoreChannel Partner/ Reseller/ DistributorQR-Patrol maintains an extensive network of resellers and partners in 29+ countries, providing localized sales, implementation, and support services. This includes partners like Granits in Russia/Ekaterinburg, SQRIT/Usnatek in India serving clients like Adidas and British School New Delhi.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• GuardMetrics: Security guard management and tour system used by security companies and corporate security teams. Directly comparable in patrol verification, GPS tracking, and incident reporting functionality.
• Silvertrac Software: Guard tour and incident reporting platform purpose-built for security companies. Competes head-to-head with QR-Patrol in mid-market security firms with mobile checkpoint scanning and real-time reporting.
• Trackforce: Security operations management software for guard and patrol services, including tour verification and incident management. Comparable in core functionality and customer base to QR-Patrol.
• Novagard (GuardTek): Provider of guard tour and security workforce management software to contract security providers. Overlaps with QR-Patrol across patrol monitoring, scheduling, and reporting.
• Patrol Points: Cloud-based guard tour and patrol management system using QR codes and NFC tags. Closely comparable to QR-Patrol's Base/Pro feature set for security guard firms.
• TrackTik Software (Smartlinx): Cloud-based guard tour and security workforce management platform serving security guard firms globally. Closest direct competitor to QR-Patrol in product scope (patrol monitoring, incident reporting, scheduling) and target buyer (security service companies).

Emerging players

• TowSoft (now part of JOBPOWER): Workflow and tour management software with overlap in mobile workforce and incident tracking; while not a pure-play security guard tool, it competes in adjacent patrol/field service categories.

Broad incumbents

• Corrigo (JLL): Facility and vendor management platform from JLL that touches guard/patrol workflows inside facilities management. Relevant adjacency given QR-Patrol's facilities management & cleaning segment.
• ServiceNow Field Service Management: Enterprise field service and workforce management suite that large security departments may adopt in lieu of point solutions like QR-Patrol. Represents the platform-consolidation threat to specialist guard tour vendors.
• Smartlinx Solutions: Workforce management platform for long-term and post-acute care, home care, and security workforces. Competes with QR-Patrol's time & attendance, scheduling, and compliance functionality at the enterprise tier.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/terracom_gr
• YouTubeyoutube.com/channel/UCfOB3GIUpZcZHzEf1sAYxGw
• Facebookfacebook.com/qrpatrol
• LinkedInlinkedin.com/company/9409757
• Instagraminstagram.com/terracomsa

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QR-Patrol