Smartweb
Smartweb is a New York City-based IT managed services provider founded in 1996, delivering 24/7 managed IT, cloud, data center, and disaster recovery services to small and mid-sized businesses across financial, legal, manufacturing, education, and accounting verticals under a monthly subscription model.
- Company typePrivate
- Founded1996
- HeadquartersNew York, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Smartweb does
Smartweb Inc. is a New York City-based IT managed services provider founded in 1996, serving small and mid-sized businesses across six primary verticals: Financial Services, Legal, Manufacturing, Education, Accounting, and Small Business. The company delivers end-to-end IT services organized around four solution pillars: Managed IT Services (24/7/365 monitoring, helpdesk, network/desktop management, patch management, Security as a Service), Cloud Computing Solutions (cloud backup, file server, VoIP, migration, and Desktop as a Service), Data Center Solutions (co-location and virtual private data center), and Disaster Recovery Services (online backup, business continuity, Veeam Cloud Connect). Professional services including IT consulting, virtualization, network management, and IT outsourcing round out the portfolio.
The underlying technology stack is built on standard MSP infrastructure rather than proprietary platforms: remote monitoring and management tools, integrations with Sophos (security), Veeam (backup/disaster recovery), Dell EMC (hardware/infrastructure), and Forcepoint (data protection), combined with the company's own data center facilities. There is no evidence of proprietary AI/ML, custom software products, or API-driven platform offering; Smartweb operates as a service-delivery business that resells and integrates third-party technologies for its clients.
The business model is primarily a recurring monthly subscription for managed IT services, with usage-based pricing for cloud and a 'no surprises, one monthly bill' positioning that bundles all-inclusive support. Go-to-market is sales-led with consultative direct sales, free consultations via the website, and industry-vertical landing pages targeting specific segments. The company is privately held with no disclosed funding, 1-10 employees, and a CTO (Amit Pathak) as the only named executive, indicating an owner-operated boutique MSP.
Smartweb firmographics
Firmographics- Name
- Smartweb
- Legal name
- Smartweb Inc.
- Website
- https://smartweb.net
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Smartweb is a New York City-based IT managed services provider founded in 1996, delivering 24/7 managed IT, cloud, data center, and disaster recovery services to small and mid-sized businesses across financial, legal, manufacturing, education, and accounting verticals under a monthly subscription model.
- Ownership category
- akta.pro rank
Smartweb industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Service Desk & ITSM Outsourcing (BPAEAMAF), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)
Keywords
Where Smartweb is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Smartweb business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Monthly recurring subscription model providing comprehensive IT support including network management, security, backup, and monitoring services. Customers receive all-inclusive support under a single monthly bill with no surprises pricing.
- Professional Services: One-time and project-based IT consulting and implementation services including IT consulting, network design, virtualization, wireless deployment, and IT outsourcing.
- Cloud Services: Cloud computing solutions including cloud backup, file servers, VOIP, and migration services with pay-for-what-you-use pricing model.
- Data Center Solutions: Co-location and virtual private data center services with enterprise-grade infrastructure and security.
- Disaster Recovery Services: Business continuity and disaster recovery solutions including online backup, Veeam Cloud Connect, and custom recovery planning.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Comprehensive managed IT services bundle covering all technology needs under a single monthly plan. |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Smartweb product offering
Product offeringCore offering
Smartweb delivers end-to-end managed IT services to small and mid-sized businesses under a single monthly subscription that covers 24/7/365 monitoring, helpdesk support, network and desktop management, security, backup, and cloud services. Its portfolio spans five bundled service lines — Managed IT Services, Professional Services (consulting, virtualization, network design, IT outsourcing), Cloud Computing Solutions (backup, file server, VoIP, migration), Data Center Solutions (co-location, virtual private data center), and Disaster Recovery Services (business continuity, online backup, Veeam Cloud Connect).
Product overview
Smartweb is an IT managed services provider offering a comprehensive portfolio of technology solutions for small and mid-sized businesses. The core offering is Managed IT Services, a unified support platform providing 24/7 monitoring, helpdesk support, and proactive IT management. The service integrates multiple specialized modules including Network/Desktop Management, Backup as a Service (BaaS), Remote Monitoring & Management, Infrastructure as a Service, Patch Management, and Security as a Service (SECaaS). Cloud Computing Solutions form a major platform covering Cloud Backup, Cloud File Server, Cloud VOIP, and Cloud Migration. Data Center Solutions provide Co-Location and Virtual Private Data Center services. Disaster Recovery Services include Business Continuity, Online Backup, and Veeam Cloud Connect integration. Professional Services complement the offering with IT Consulting, Virtualization, Network Management, IT Outsourcing, Firewalls/VPN/Security, Unified Communications, and Wireless Deployment. The company also provides industry-specific solutions for Accounting, Education, Financial, Legal, Manufacturing, and Small Business sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
- Professional Services
- Cloud Computing Solutions
- Data Center Solutions
- Disaster Recovery Services
Quantifiable outcome
- Zero downtime through high availability data center infrastructure
- +1 more outcomes
Companies that use Smartweb
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles6 records
Smartweb technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Smartweb partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and supporting.
- SophoscoreSophos is a cybersecurity partner providing security solutions integrated into Smartweb's managed security offerings. Smartweb works with Sophos to deliver network security, firewall, and threat protection services to clients as part of their Security as a Service (SECaaS) solution.
- Dell EMCcoreDell EMC provides enterprise hardware and infrastructure solutions that Smartweb integrates into client IT environments. Partnership supports Smartweb's data center, server, and storage solutions for businesses.
- ForcepointsupportingForcepoint provides cybersecurity and data protection technologies that Smartweb incorporates into comprehensive security solutions for clients requiring advanced threat protection.
- VeeamcoreVeeam is a key technology partner for Smartweb's disaster recovery and backup solutions. Smartweb offers Veeam Cloud Connect services for business continuity and data protection, allowing clients to backup to Smartweb's cloud infrastructure.
Scale indicators4 records
Recent moves4 records
Expansion highlights4 records
Smartweb competitors and assessment
Company assessmentDirect peers
- ITsavvy: Managed IT, cloud, and security provider serving mid-market and SMB. Comparable in offering breadth (managed services, cloud, DR, security) and customer mix.
- Logically: Managed IT services and cybersecurity provider serving SMB and mid-market across multiple U.S. regions. Directly comparable in service breadth (managed IT, cloud, security, compliance) and customer profile.
- Ntiva: East Coast managed IT services and cybersecurity provider for SMB and mid-market. Comparable in target segment, service portfolio (managed IT, cloud, security), and consultative sales motion.
- Coretelligent: Managed IT, cloud, and cybersecurity provider focused on regulated and mid-market clients in the Northeast. Comparable vertical mix (financial, legal, professional services) and bundled managed services model.
- Impact Technology (formerly Impact Networking): Mid-market managed IT, cloud, and security provider with a strong verticalized go-to-market. Comparable all-in-one managed services bundle and SMB/mid-market customer profile.
- Ascend Technologies: Managed IT, cloud, and cybersecurity provider for mid-market and enterprise. Comparable service portfolio and verticalized approach, though typically larger deal sizes than Smartweb.
- Dataprise: Mid-Atlantic and national managed IT services provider serving SMB and mid-market clients with managed services, cybersecurity, and cloud — a directly comparable MSP profile to Smartweb's NYC-focused SMB managed services offering.
- CMIT Solutions: Franchise-based managed IT services network serving SMBs across the U.S. Comparable SMB target segment, vertical specialization, and bundled managed services approach.
Others
- Kaseya: Provider of MSP platforms and tools (RMM, PSA, security) used by managed service providers. Not a direct competitor to Smartweb's services, but the platform vendor whose tools many peers (and likely Smartweb) leverage to deliver managed services.
Broad incumbents
- Rackspace Technology: Large-scale managed cloud, data center, and hosting provider. Overlaps with Smartweb's cloud and data center offerings, but at vastly greater scale and enterprise focus.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Smartweb social profiles
Digital presenceSmartweb financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smartweb leadership team
Management profileNumber of profiles
Profiles1 record
Smartweb funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smartweb M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smartweb
What does Smartweb do?
Smartweb delivers end-to-end managed IT services to small and mid-sized businesses under a single monthly subscription that covers 24/7/365 monitoring, helpdesk support, network and desktop management, security, backup, and cloud services. Its portfolio spans five bundled service lines — Managed IT Services, Professional Services (consulting, virtualization, network design, IT outsourcing), Cloud Computing Solutions (backup, file server, VoIP, migration), Data Center Solutions (co-location, virtual private data center), and Disaster Recovery Services (business continuity, online backup, Veeam Cloud Connect).
Is Smartweb a public or private company?
Smartweb is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Smartweb founded?
Smartweb was founded in 1996. It employs 1 to 10 people.
Where is Smartweb based?
Smartweb is headquartered in New York, United States, in the North America region.
How does Smartweb make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, cloud Services, data Center Solutions and disaster Recovery Services.
Who are Smartweb's main competitors?
Direct peers on record are ITsavvy, Logically, Ntiva, Coretelligent, Impact Technology (formerly Impact Networking), Ascend Technologies, Dataprise and CMIT Solutions. Kaseya is listed as an others. Rackspace Technology is listed as a broad incumbent.
Does Smartweb have an API?
No public API is recorded for Smartweb.
What industry is Smartweb in?
Smartweb's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 541513 and its SIC code is 7370.