Chase Buchanan
- Company typePrivate
- Founded1994
- HeadquartersTwickenham, United Kingdom
- Headcount11–50
- GTM typeB2C
- OfferingServices
Chase Buchanan firmographics
Firmographics- Name
- Chase Buchanan
- Legal name
- Chase Buchanan Group Ltd
- Website
- https://chasebuchanan.co.uk
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Chase Buchanan industry classification
Industry- Product category
- Residential Real Estate Services
- NAICS
- Offices of Real Estate Agents and Brokers (53121), Residential Property Managers (531311)
- SIC
- Real Estate Agents & Managers (For Others) (6531), Real Estate (6500)
- akta.pro primary industry
- Seller Representation & Listing Services (BPAJAAAK)
- akta.pro secondary industries
- Buyer Representation Services (BPAJAAAJ), Residential Investment Property Brokerage (SFR/Small Multifamily) (BPAJAAAE)
Keywords
Where Chase Buchanan is headquartered
LocationHeadquarters
- HQ city
- Twickenham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices7 records
Markets served
Chase Buchanan business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Residential property sales commission: Commission earned on successful property sales transactions. The agency assists sellers with pricing, marketing, viewings, negotiation and progression through to completion.
- Lettings and property management fees: Fees for tenant finding, rent collection, fully managed residential concierge, and ongoing property management services. Offered at three levels: tenant find, rent collection, and fully managed.
- Financial services referrals: Referral fees from directing customers to financial services partners (mortgages, insurance, etc.).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Sales commission - fee structure not publicly disclosed |
| Subscription | Monthly | Three-tier lettings and management service |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Chase Buchanan product offering
Product offeringCore offering
Chase Buchanan is a residential estate and letting agency offering property sales, lettings, and property management services across South West London and South West England. Services span property valuation, marketing, viewings, negotiations, tenant finding, rent collection, and fully managed residential concierge for landlords, supported by financial services referrals and new homes sales. The company operates from multiple physical branches and supplements its local services with online property search and listings on major UK portals.
Product overview
Chase Buchanan is an estate and letting agency offering a unified service platform for residential property transactions and management across South West London and South West England. The core offering comprises three interconnected services: Property Sales (buying and selling residential properties), Lettings (renting properties for landlords and tenants), and Property Management (comprehensive rental management under the residential concierge model). Supporting services include Financial Services referrals, New Homes for developments, and dedicated Buyer, Seller, Landlord, and Tenant advisory modules. The agency operates on a managed service tier model with options ranging from Tenant Find (basic tenant placement) through Rent Collection (with arrears monitoring) to Fully Managed Residential Concierge (full-service ongoing management). Recent growth has come through acquisitions including R Whitley & Co and Lawlor's Estate Agents, expanding their geographic footprint.
Differentiator
Problem solved
Functional benefit
Products and services
- Property Sales End-to-end residential property sales agency service covering valuation, marketing, viewings, negotiation and progression to completion for homeowners in South West London and surrounding boroughs.
- Lettings Residential property letting service for landlords and tenants, covering tenant finding, referencing, tenancy setup, and the route into the agency's managed services.
- Property Management Comprehensive residential rental property management for landlords, including tenant communication, maintenance coordination, compliance tracking, rent collection, and periodic inspections, offered alongside tiered sub-services.
- Financial Services Financial services referrals and guidance for property transactions, connecting buyers, sellers and landlords with partner providers for mortgages, insurance and related products.
- New Homes Sales and lettings service dedicated to newly built residential developments, providing marketing, sales progression and lettings support for new homes.
- Landlord Services Advisory and letting service for landlord clients, including tenant sourcing, rent management, compliance support and investment property advice, with routes into the property management tiers.
Quantifiable outcome
- 96% of customers rate service as excellent
- +4 more outcomes
Companies that use Chase Buchanan
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles4 records
Chase Buchanan technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Chase Buchanan partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- The Alzheimer's SocietyminorChase Buchanan's chosen charity of the year. Supports through fundraising and awareness activities, sponsoring and participating in local events with schools, sports teams, charities and community groups.
- Calling LondonminorCharity partnership for annual winter coat drive. Chase Buchanan has been supporting the charity for eight years, providing branch locations as donation drop-off points and volunteer support. Over 10,000 coats donated in partnership's first year.
- PropertymarkcoreIndustry membership organisation for lettings and estate agents. Propertymark Protected scheme membership indicates regulatory compliance and professional standards. Badges displayed on company homepage.
- Tenancy Deposit SchemecoreApproved scheme for deposit protection as required by law. Displayed on homepage as a trust indicator for tenants and landlords.
- Property Redress SchemecoreConsumer protection scheme for property complaints. Membership demonstrates commitment to consumer rights and dispute resolution.
- Campions GroupcoreParent group providing infrastructure, tools, technology and support services. Chase Buchanan operates as part of the group while maintaining an independent local business feel for clients. Michael Peacock, Head of Chase Buchanan, is part of the group's leadership.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Chase Buchanan competitors and assessment
Company assessmentDirect peers
- Foxtons: London-centric estate and lettings agency with a multi-branch model across South West and West London, directly overlapping Chase Buchanan's core sales and lettings markets with a comparable commission-led revenue model.
- Winkworth: UK franchised estate agency network with strong South West London presence (Teddington, Twickenham, Richmond) competing head-to-head on residential sales, lettings and property management instructions.
- John D Wood & Co. Long-established London and South West England estate agency offering residential sales, lettings and property management in overlapping postcodes including Richmond, Barnes and Chiswick.
- Romans: Regional UK estate and lettings agency group operating across the South and South West of England, with comparable multi-branch sales, lettings and property management offerings.
- Curchods: Independent estate and letting agency operating across Surrey and South West London (including Esher, Teddington, Weybridge), competing directly on the same residential sales and lettings instructions.
Broad incumbents
- Knight Frank: Global real estate agency with deep London and South West England coverage; overlaps on residential sales and lettings in prime Richmond and surrounding boroughs but operates as a much broader portfolio.
- Connells Group: Large UK estate agency network with branches across the South East and South West, competing on the same residential sales, lettings and mortgage referral flows as Chase Buchanan.
- Chancellors: Large regional UK estate and lettings group with branches across the South of England, offering comparable residential sales, lettings and block management services.
- Savills: International real estate services firm with substantial South West London residential sales and lettings presence, competing on the same instructions as Chase Buchanan but at a higher price point and broader scope.
- Hamptons: Premium UK estate and lettings agency, owned by Countrywide, with strong South West London presence in Richmond, Twickenham and surrounding boroughs directly competing for the same seller and landlord clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Chase Buchanan compliance and trust
Trust signalCompliance4 records
Chase Buchanan financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chase Buchanan leadership team
Management profileNumber of profiles
Profiles3 records
Chase Buchanan subsidiaries and ownership
Company hierarchySubsidiaries2 records
Chase Buchanan funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chase Buchanan M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chase Buchanan
What does Chase Buchanan do?
Chase Buchanan is a residential estate and letting agency offering property sales, lettings, and property management services across South West London and South West England. Services span property valuation, marketing, viewings, negotiations, tenant finding, rent collection, and fully managed residential concierge for landlords, supported by financial services referrals and new homes sales. The company operates from multiple physical branches and supplements its local services with online property search and listings on major UK portals.
Is Chase Buchanan a public or private company?
Chase Buchanan is a private company. It is classified as corporate owned and is currently operating.
When was Chase Buchanan founded?
Chase Buchanan was founded in 1994. It employs 11 to 50 people.
Where is Chase Buchanan based?
Chase Buchanan is headquartered in Twickenham, United Kingdom, in the Europe region.
How does Chase Buchanan make money?
Three revenue lines are on record. Residential property sales commission is the primary driver. The others are lettings and property management fees and financial services referrals.
Who are Chase Buchanan's main competitors?
Direct peers on record are Foxtons, Winkworth, John D Wood & Co., Romans and Curchods. Broad incumbents are Knight Frank, Connells Group, Chancellors, Savills and Hamptons.
Does Chase Buchanan have an API?
No public API is recorded for Chase Buchanan.
What industry is Chase Buchanan in?
Chase Buchanan's product category is Residential Real Estate Services. Its primary akta.pro industry code is BPAJAAAK, Seller Representation & Listing Services, with a secondary code of BPAJAAAJ, Buyer Representation Services. Its NAICS code is 53121 and its SIC code is 6531.