Boomering

What Boomering does

Boomering is a Philippines-based business process outsourcing and offshoring company founded in 2017 and headquartered at the Clark Freeport Zone, Pampanga, with a regional office in Surry Hills, Australia. The company provides managed dedicated offshore teams, Virtual Executive Assistant (VEA) services, and end-to-end BPO capabilities spanning customer support, IT assistance, back-office operations, and data management to primarily small and medium-sized businesses, with secondary reach into enterprises and individual entrepreneurs across Australia, the United States, and the United Kingdom. Its workforce has grown from 50 employees at founding to 500+ skilled team members serving 90+ international clients, supported by ISO/IEC 27001:2022 certification, registration with the Philippine National Privacy Commission, and adoption of the Entrepreneurial Operating System (EOS) for operational discipline.

The company's core offering is a subscription-based offshore staffing model in which clients hire dedicated team members who work as integrated extensions of the client's organization, with flat monthly fees, no lock-in contracts, and marketing-claimed cost savings of up to 70% versus local hiring. Underlying operations are supported by AI-assisted internal workflows covering process automation, document drafting and structuring, communication support, analytics and summarization, and support-ticket routing, with all AI-generated outputs subject to mandatory human review. Technology integrations are limited to common productivity platforms (Zoho partner; Dropbox and Google Drive for secure file transfer), and no public-facing API or SDK is offered.

Boomering's go-to-market is sales-led, combining direct enterprise outreach with inside-sales consultation booking via connect.boomering.ph, regional phone numbers in each target geography, content marketing (free Offshoring Best Practices course), industry event participation, and client testimonials. The company is privately held with no disclosed external funding, no parent company, and no subsidiaries; ownership appears to remain with founder/management, including President and Owner Dean Pascoe. Strategic priorities evidenced in 2024 include a corporate rebrand, expanded Pampanga office capacity, ISO/CCAP certifications, and recognition through APAC Insider's Best International BPO 2024 award.

Name

Boomering

Legal name

Boomering Inc.

Website

https://boomering.ph

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Boomering is a Philippines-based BPO and offshoring company providing managed offshore teams, virtual executive assistants, and customer support services to small and medium businesses and enterprises primarily in Australia, the United States, and the United Kingdom.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

NAICS

Business Support Services (5614), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Business Process-Aligned IT Outsourcing (ITO + BPO Integrated) (BPAEAMAJ)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), Employee Onboarding & Offboarding Administration (BPAAAIAA), Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting) (BPAAAGAJ)

Keywords

• Business process outsourcing
• Offshoring services
• Virtual executive assistant
• Offshore staffing
• Contact center services

Headquarters

HQ city

Pampanga

HQ country

Philippines

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Offshore Team Staffing: Providing dedicated offshore team members including virtual executive assistants, customer support staff, IT professionals, back-office personnel, and specialized roles like accounts payable clerks. Clients hire offshore staff who work as integrated team members.
2. BPO Services: Business process outsourcing services including customer support, IT assistance, back-office operations, data management, and administrative support. Services are customized per client needs.
3. Customizable Workforce Solutions: Tailored offshoring solutions allowing businesses to build offshore teams with specific roles. No lock-in contracts with up to 70% cost savings compared to local hiring.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Boomering is a Philippines-based BPO and offshoring company that builds and manages dedicated offshore teams for businesses in Australia, the US, and the UK. Its core offerings include Virtual Executive Assistants, end-to-end business process outsourcing (customer support, IT assistance, back-office, data management), and customizable offshoring solutions delivered from world-class facilities at Clark Freeport Zone, Pampanga. Services are sold on flat monthly subscription fees with no lock-in contracts and target up to 70% cost savings versus local hiring.

Product overview

Boomering is a BPO (Business Process Outsourcing) company offering offshoring services from the Philippines. Its core product portfolio consists of managed offshore teams (Offshoring Solutions), Virtual Executive Assistants (VEA), and full-scope BPO services covering customer support, IT assistance, back-office operations, and data management. All services are customized to each client's needs. As an educational add-on, Boomering offers the free Boomering Offshoring Best Practices Course on its Client Learning platform. The company also operates a CSR program branded as Boomering Bayanihan. The portfolio is unified around the company's positioning of 'simple and smart offshoring' with tailored, client-centric delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Virtual Executive Assistant (VEA) Remote executive assistants who handle administrative tasks such as scheduling, email management, customer service, social media, data entry, financial management, project coordination, and event planning on a full-time basis at a flat monthly rate. Aimed at businesses and entrepreneurs that need executive-level administrative support without hiring in-house.
• BPO Services (Business Process Outsourcing) Comprehensive business process outsourcing covering customer support, IT assistance, back-office operations, data management, and contact center solutions. Services are customized and tailored to each client's operational needs and corporate culture, delivered by integrated offshore teams from the Philippines.
• Offshoring Solutions In-house offshoring solutions that allow businesses to build and manage dedicated offshore teams in the Philippines. Provides full operational setup, staffing, facilities, and ongoing management support with direct client oversight, enabling customizable workforce solutions with up to 70% cost savings versus local hiring and no lock-in contracts.

Quantifiable outcome

• Up to 70% cost savings on operational costs
• +4 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature3 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Quest Plus HotelminorStrategic or Co-development PartnerPartnership for tree planting initiative at Mimosa Golf Course as part of the 'Green Innovation for a Sustainable Future' campaign. Boomering and Quest Plus Hotel teams worked together planting a Nara tree symbolizing strength and longevity. Environmental sustainability initiative supporting corporate responsibility.
• Contact Center Association of the Philippines (CCAP)coreOthersMembership in the premier organization representing the Philippine contact center industry. Commits Boomering to upholding highest standards of best practices, innovation, and excellence. Provides networking opportunities and resources for industry growth and innovation.
• IBPAPcoreOthersPartnership and association with the IT & Business Process Association of the Philippines, the national industry association for the IT-BPM sector.
• RL Resort & Leisure ParkminorStrategic or Co-development PartnerVenue partner for company events including Boomering Splash 2026 mid-year celebration. Located in Porac, the resort hosted team-building activities and family events.
• SMX Convention Center ClarkminorStrategic or Co-development PartnerVenue partner for large company events including the Neon On & On Year-End Party 2025. SMX Clark provided convention facilities for company celebrations.

Scale indicators6 records

Recent moves9 records

Expansion highlights4 records

Broad incumbents

• TaskUs: Large publicly traded BPO and digital outsourcing provider with significant Philippines delivery, serving enterprise clients with customer experience, content moderation, and back-office services at greater scale.
• Foundever (formerly Sitel): Global CX and BPO company with Philippines delivery centers, providing customer service, sales, and technical support—overlapping with Boomering's enterprise offerings at much larger scale.
• Teleperformance: One of the world's largest BPO and customer experience management providers with Philippines delivery, competing in enterprise customer support, sales, and back-office services.
• Concentrix: Global customer experience and BPO incumbent with major Philippines operations, offering a much broader portfolio but competing for the same offshore customer support and back-office workloads.
• Alorica: Large global BPO provider with significant Philippines-based customer service and digital support operations, offering similar offshore staffing and CX services to enterprise clients.

Direct peers

• Wing Assistant: Dedicated virtual assistant and offshore staffing provider offering subscription-based remote team members, very similar in product shape and pricing model to Boomering's VEA service.
• Helpware: Outsourcing and offshoring company providing customer support, back-office, and content moderation with delivery centers including the Philippines, comparable to Boomering's BPO service portfolio.
• MyOutDesk: Virtual assistant and offshore staffing provider primarily serving the US market, comparable in product offering (dedicated VAs, real estate/admin specializations) to Boomering's VEA service.
• OfficePartners360: Philippines-based virtual executive assistant and offshore staffing provider serving SMBs and entrepreneurs, directly comparable to Boomering's VEA and offshore team offerings.
• SupportNinja: Offshore staffing provider for customer support, back-office, and AI operations with Philippines delivery, overlapping with Boomering's customer support and AI operations use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@boomeringofficial
• Facebookfacebook.com/boomeringinc
• LinkedInlinkedin.com/company/boomeringinc
• Instagraminstagram.com/boomering_ph
• Xx.com/boomering_inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boomering