MEDKAD
MeDKAD is a Malaysian cloud-based Third-Party Administrator automating corporate employee medical benefits for 300+ companies and 100,000 users, with a mobile app, e-guarantee letters, BI analytics, and a 1,800+ provider panel network nationwide.
- Company typePrivate
- Founded2016
- HeadquartersShah Alam, Malaysia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What MEDKAD does
MEDKAD SDN BHD is a Malaysian Third-Party Administrator (TPA) founded in September 2016 and headquartered in Shah Alam, Selangor. The company operates a cloud-based platform that automates corporate employee medical benefits, including claim processing, panel clinic payment, electronic guarantee letter (e-GL) issuance, and real-time utilisation monitoring. It serves more than 300 companies and 100,000 users across Malaysia, supported by a panel network of 1,364 clinics, 92 hospitals, 178 opticals, and 212 dentals, and five regional offices covering central, northern, eastern, and East Malaysia (Sabah). MeDKAD is a certified Bumiputera company and holds ISO 13485:2016, GDPMD, and Pharmaceutical Wholesaler licences, with the founder team (Ezuan Yaacob, Fareez Idham, Azlan Shah, Malik Abd Rahim) drawn from healthcare administration, entrepreneurship, and Big Four audit backgrounds.
The core product surface comprises the MeDKAD Platform (web admin portal), the MeDKAD mobile app (iOS and Android) with QR-code-based digital employee IDs, Medkadlytics (a Microsoft Business Intelligence-powered analytics dashboard), and MedRewards (in-app advertising). MeDKAD has assembled an ecosystem of wholly-owned subsidiaries — MediCart (pharmaceutical wholesale), MedCare (mobile vaccination and healthcare monitoring), Medads Media (localised healthcare advertising), MedTalent (specialised talent acquisition), and MedicTravel (medical travel) — plus sub-brands Salixium (COVID-19 self-test kits) and BondABath (body care). Technology partners include Microsoft (BI), KPJ Hospitals (inpatient), Focus Point (optical), Salixium, and government-appointed TSP status for SME digitalisation grants.
MeDKAD monetises primarily through a pay-per-use charging model (companies fund claims as incurred, with unused balances refundable or carry-forward) and an alternative administration-fee model, both marketed under a "no deposit, no hidden fees" policy. Distribution is a hybrid of direct enterprise sales, self-serve mobile app onboarding with no minimum employee threshold, government programme channels, and an in-network panel provider network. Revenue is not publicly disclosed, total external funding consists only of ~RM900,000 in Malaysian government grants (Cradle CIP-Catalyst, TERAJU SUPERB) and an RM250,000 initial paid-up capital, and no institutional venture capital rounds have been disclosed.
MEDKAD firmographics
Firmographics- Name
- MEDKAD
- Legal name
- MEDKAD SDN BHD
- Website
- https://medkad.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MeDKAD is a Malaysian cloud-based Third-Party Administrator automating corporate employee medical benefits for 300+ companies and 100,000 users, with a mobile app, e-guarantee letters, BI analytics, and a 1,800+ provider panel network nationwide.
- Ownership category
- akta.pro rank
MEDKAD industry classification
Industry- Product category
- Healthcare Third-Party Administration
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Hospital & Medical Service Plans (6324), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Care Management & Population Health Program Administration (HLAEALAG)
- akta.pro secondary industry
- Dental & Vision Third-Party Administration (TPA) (FSAIAHAL)
Keywords
Where MEDKAD is headquartered
LocationHeadquarters
- HQ city
- Shah Alam
- HQ country
- Malaysia
- HQ region
- Asia
Offices5 records
Markets served
MEDKAD business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Pay-Per-Use Medical Benefits Management: Companies pay based on actual medical usage rather than flat fees. No deposit required. Transparent billing with no hidden charges. Funds can be refunded if not utilized or carried forward to next year.
- Administration Fee Model: Optional administration fee based on analysis by Medkad team to suggest the best charging model for each company.
- MedRewards Program: Value-added advertising service within the mobile app for healthcare products and services at no cost to advertisers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Pay-Per-Use (Self-Funding) Model |
| Hybrid | Multi-year contract | Administration Fee Model |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
MEDKAD product offering
Product offeringCore offering
MEDKAD is a Third-Party Administrator (TPA) that provides a digital platform for managing corporate employee medical benefits in Malaysia. The company automates claim processing, panel clinic payments, e-Guarantee Letter issuance, and utilization reporting for employer clients, with employees using a mobile app featuring QR-code registration at panel clinics. MEDKAD operates across a panel network of more than 1,800 healthcare providers and offers both pay-per-use and administration-fee pricing models.
Product overview
MeDKAD operates as a unified health benefits management platform comprising a core TPA (Third-Party Administrator) system, mobile app, and analytics tools. The main MeDKAD Platform serves as the central system for automating claim processing, GL issuance, and payment management. The MeDKAD Mobile App and Web Portal provide employee and HR interfaces respectively. Medkadlytics adds analytics capabilities powered by Microsoft Business Intelligence. MedRewards offers a value-added advertising feature within the mobile app. The ecosystem also includes Salixium (COVID-19 test kits) and BondABath as sub-brands. The platform serves 300+ companies with 100,000+ users across Malaysia, utilizing a pay-per-use model with no deposit or hidden charges.
Differentiator
Problem solved
Functional benefit
Products and services
- MeDKAD Platform Cloud-based Third-Party Administrator (TPA) platform that automates claim processing, payment to panel clinics, e-Guarantee Letter issuance, and utilization and analysis reporting for employer clients in Malaysia.
- MeDKAD Mobile App Mobile application available on Google Play Store and Apple App Store that allows employees to check medical coverage and balance, locate nearby panel clinics, submit claims, generate QR codes for clinic registration, and access the MedRewards program.
- MeDKAD Web Portal Desktop-based administration portal for HR personnel to manage employees, add/suspend/terminate users, generate reports, and monitor medical benefit utilization in real time. Supports up to two admin users per company with additional access available.
- Salixium COVID-19 Self-Test Kit Malaysian-made COVID-19 self-test kit with companion mobile application, distributed to education institutions and corporates for safe return to campus and workplace during the pandemic.
- BondABath Health and wellness product sub-brand under MeDKAD offering body care and wellness products.
Quantifiable outcome
- 280% growth in panel network from 600 (2017) to nearly 1,700 (2019)
- +3 more outcomes
Companies that use MEDKAD
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles1 record
MEDKAD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
MEDKAD partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core, major and minor.
- MaGIC (Malaysian Global Innovation & Innovation Centre)coreSelected for Global Accelerator Program Cohort 1 in July 2017. Also selected to attend e@Stanford Entrepreneurship Course by Stanford University in Palo Alto, California.
- Cyberview Living Lab Accelerator (CLLA)coreAccepted into Finnext Capital Cohort 3 in May 2018. This 5-month program offered value up to RM100,000 comprising resources, facilities, mentorship, networking, and market access opportunities.
- MicrosoftcoreData Analytics Dashboard powered by Microsoft Business Intelligence. Provides clients with personalized data analytics for monitoring staff utilization.
- MediCartmajorPart of MeDKAD ecosystem. Fully Integrated Pharmaceutical Services platform launched March 2019 for wholesale purchased medicines for clinics.
- MedCaremajorPart of MeDKAD ecosystem providing Holistic Healthcare Monitoring & Consultancy services including mobile vaccination programs.
- MedTalentminorPart of MeDKAD ecosystem providing Specialized Talent Acquisition Solution.
- Medads MediaminorPart of MeDKAD ecosystem providing Localized Healthcare Media Network for MedRewards advertising program.
- MedicTravelminorPart of MeDKAD ecosystem providing Premier Medical Travel Services.
- KPJ HospitalsmajorKPJ hospitals onboarding as Medkad Panel for Inpatient coverage since July 2018. Major hospital network partnership.
- Focus PointmajorFocus Point as MeDKAD Panel for Optical Benefit Coverage since March 2018. Major optical services network.
- INCEIF (International Centre for Education in Islamic Finance)minorPartnership to dispense Salixium COVID-19 self-test kit to students and staff returning to campus in October 2021.
- University of Selangor (UNISEL)minorPartnership for Salixium test kits distributions to students coming back to campus in November 2021.
- Impian OzanaminorMobile vaccination program partnership. Medkad's MedCare Mobile Team vaccinated employees on September 25, 2021.
- Kumpulan Semesta Sdn BhdminorBooster shots session oversight on January 25, 2022 where Medkad's Medcare team supervised vaccination.
- Klinik Mesra Asnaf / DocMove / KaSIH HoldingminorCollaboration project launching 'Klinik Mesra Asnaf' - Malaysia's first private clinic to embark on asnaf (needy) services - in September 2019.
- Healthcare Ecosystem Partners (Intisar, Walnut, Focus Point)majorPrivileged collaboration with ecosystem partners to empower health benefits ecosystem so clients and users become healthier together.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
MEDKAD competitors and assessment
Company assessmentBroad incumbents
- Cigna Healthcare: Global health insurer and third-party administrator offering employer group health benefits, claims management and provider networks; comparable in core TPA service mix, but at vastly larger scale and as a broad incumbent rather than a digital specialist.
- Sedgwick: Global third-party administrator and claims management provider across health, absence and related benefits; a benchmark incumbent TPA that MeDKAD effectively competes against in the digital-first employer segment.
- Bupa Global: Global health insurer and benefits administrator serving corporate clients with international medical coverage and provider networks; comparable TPA-style employer proposition but with broader portfolio and deeper capital base.
- Discovery Limited: South African health and life insurer with a wellness-driven employer health benefits and administration platform (Vitality); comparable in integrating health data, employer benefits and provider networks at scale.
- Allianz Care: International health insurance and assistance arm of Allianz, providing group health benefits and TPA-style administration to multinational employers — overlaps with MeDKAD on corporate health benefits administration.
Emerging players
- Doctor Anywhere: Singapore/Malaysia digital health platform offering teleconsultation, chronic care and corporate health benefits; comparable in target customer (employers), regional footprint and digital-first delivery model.
- Speedoc: Singapore-based home and on-demand medical care provider working with insurers and employers; overlaps with MEDKAD on corporate health benefits delivery and panel network model.
Direct peers
- CXA Group: Singapore-headquartered digital health and wellness benefits platform serving employers across Asia with claims, screening and TPA-like administration — the closest regional functional peer to MEDKAD's employer health benefits model.
Others
- MPH Health Group: European health TPA and assistance provider offering claims, provider network and corporate health services — useful comparable for the B2B TPA operating model MEDKAD aspires to scale into regionally.
Regional players
- BookDoc: Malaysian healthtech platform with appointment booking, corporate wellness and an extensive partner network of clinics/hospitals — directly comparable to MeDKAD's panel and employer focus in the same home market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
MEDKAD social profiles
Digital presenceMEDKAD compliance and trust
Trust signalCompliance4 records
MEDKAD financial estimates
Financial estimateRevenue estimate
Valuation estimate
MEDKAD leadership team
Management profileNumber of profiles
Profiles4 records
MEDKAD subsidiaries and ownership
Company hierarchySubsidiaries6 records
MEDKAD funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MEDKAD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MEDKAD
What does MEDKAD do?
MEDKAD is a Third-Party Administrator (TPA) that provides a digital platform for managing corporate employee medical benefits in Malaysia. The company automates claim processing, panel clinic payments, e-Guarantee Letter issuance, and utilization reporting for employer clients, with employees using a mobile app featuring QR-code registration at panel clinics. MEDKAD operates across a panel network of more than 1,800 healthcare providers and offers both pay-per-use and administration-fee pricing models.
Is MEDKAD a public or private company?
MEDKAD is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MEDKAD founded?
MEDKAD was founded in 2016. It employs 11 to 50 people.
Where is MEDKAD based?
MEDKAD is headquartered in Shah Alam, Malaysia, in the Asia region.
How does MEDKAD make money?
Three revenue lines are on record. Pay-Per-Use Medical Benefits Management is the primary driver. The others are administration Fee Model and medRewards Program.
Who are MEDKAD's main competitors?
Broad incumbents on record are Cigna Healthcare, Sedgwick, Bupa Global, Discovery Limited and Allianz Care. Emerging players are Doctor Anywhere and Speedoc. CXA Group is listed as a direct peer. MPH Health Group is listed as an others. BookDoc is listed as a regional player.
Does MEDKAD have an API?
No public API is recorded for MEDKAD.
What industry is MEDKAD in?
MEDKAD's product category is Healthcare Third-Party Administration. Its primary akta.pro industry code is HLAEALAG, Care Management & Population Health Program Administration, with a secondary code of FSAIAHAL, Dental & Vision Third-Party Administration (TPA). Its NAICS code is 524292 and its SIC code is 6324.