Central Technology

What Central Technology does

Central Technology Ltd is a privately held UK managed service provider founded in 2000 and headquartered in Chesterfield, with a regional office in Taunton. The company delivers managed IT support, cyber security, cloud and data services, communications (telephony, internet, Microsoft Teams), and modern workplace transformation to UK mid-market and enterprise customers. It serves distinct verticals including hospices and healthcare (its signature sector, anchored by preferred-supplier status with Hospice Quality Partnership), legal and professional services, education, manufacturing and engineering, charities, and insurance and financial services. Marquee customers include Claims Consortium Group (five-year strategic IT outsourcing partnership announced in 2025), multiple hospices (Ashgate, North London, Rowans, North Yorkshire, Weston), and a diversified logo base spanning Frontier Developments, Ricardo, Ergomed, Fletchers Solicitors, Pobl, and SES Water.

The core technology stack is built on tier-1 vendor partnerships rather than proprietary infrastructure. Central Technology is a Veeam Platinum Service Provider, Microsoft Solutions Partner (Modern Work), Commvault Premier, Sophos Gold, Dell Gold and Wasabi partner, with a flagship immutable backup architecture combining Veeam software and Cloudian HyperStore using WORM (Write Once Read Many) storage. The cyber security offering is structured as three tiered managed packages (Essentials, Enhanced, Elite), mapped from low-risk to high-risk sectors, with Managed Detection and Response, Email Security, and On-Premises Immutability as building blocks. Recent product additions include Veeam Backup for Microsoft Entra ID (February 2026), tiered cyber packages (September 2025), and Microsoft Copilot integration plans (2025). Certifications underpinning regulated-sector work include ISO 27001, ISO 9001, Cyber Essentials Plus and NHS DSP Toolkit alignment.

Revenue mechanics combine recurring managed service contracts (Gold Managed IT Support package, three cyber security tiers, cloud backup subscriptions) with project-based strategic IT reviews and consulting, plus Microsoft 365 licensing margin. Go-to-market is direct sales-led with a consultative Strategic IT Review entry point, an 8-week onboarding programme, and dedicated account management; formal procurement frameworks (HQP Hospice Partners, Crown Commercial Service, competitive tenders for enterprise wins such as CCG) coexist with a CT Channel Partner Program for indirect distribution. The company has no disclosed funding history and is independently owned with leadership including CEO Ian Snow, Managing Director Rob Longden, Technical Director Chris Barr, Head of Divisional Sales (Cloud) Matt Atkinson, and Modern Workplace Director Mike Owen.

Name

Central Technology

Legal name

Central Technology Ltd

Website

https://ct.co.uk

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Central Technology is a UK-based managed service provider delivering managed IT support, cyber security, cloud and communications services to mid-market and enterprise customers, with deep specialism in the hospice and healthcare sector.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

akta.pro secondary industries

IT Service Management (ITSM) Platforms (HDAEALAA), Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK)

Keywords

• Managed IT services
• Cyber security services
• Cloud backup solutions
• Microsoft 365 management
• Disaster recovery services

Headquarters

HQ city

Chesterfield

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Support Services: Recurring managed IT support contracts providing proactive monitoring, 24/7 helpdesk, and infrastructure management. Sold as tiered packages (Gold Managed IT Support Package) including dedicated service desk, onsite engineering, and cloud environment management. Core revenue driver.
2. Cyber Security Services: Three-tiered managed security packages (Essentials, Enhanced, Elite) generating recurring revenue. Covers threat monitoring, MDR, incident response, compliance support, and ransomware protection. Tailored pricing by risk level and compliance requirements.
3. Cloud & Data Services: Cloud backup with immutability, DRaaS, private cloud hosting, cloud object storage, Entra ID backup, and Microsoft 365 backup. Revenue from both consumption-based (storage) and subscription components.
4. Microsoft Licensing Management: Procurement and management of Microsoft 365 licensing (Business Basic, Standard, Premium) with optional Copilot add-ons. Revenue derived from licensing margins and management fees.
5. Strategic IT Reviews & Consulting: One-time strategic IT review engagements, cyber security reviews, and board-level reporting for new and existing customers. Generates project-based revenue and serves as a customer acquisition funnel into managed services.
6. Channel Partner Program: Resale and distribution of partner technologies (Veeam, Commvault, Wasabi, Sophos, etc.) through the CT Channel Partner Program, generating margin on third-party software and services.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Central Technology provides managed IT support, managed cyber security, cloud and data services, and business communications to UK mid-market and enterprise customers. Core deliverables include 24/7 helpdesk and proactive monitoring, three-tiered cyber security packages (Essentials, Enhanced, Elite), cloud backup with WORM immutability, disaster recovery as a service, Microsoft 365 and Copilot licensing and implementation, and strategic IT reviews producing five-year technology roadmaps.

Product overview

Central Technology is an IT managed service provider offering a comprehensive portfolio of technology services organised into five core solution areas: IT Support, Cyber Security, Cloud & Data Services, Communications, and Capabilities. The IT Support pillar includes Managed IT Support with 24/7 helpdesk and proactive monitoring, Strategic IT Review for IT roadmapping, CT Knowledge microlearning platform, and Transitioning to CT onboarding services. The Cyber Security offering is structured around three tailored packages (Essentials, Enhanced, Elite) addressing different risk levels, plus specialised services including Cyber Security Review, Email Security, and Managed Detection and Response. Cloud & Data Services provides backup and recovery solutions including On-Premises Immutability, Cloud Backup with Immutability, Backup for Entra ID, Cloud Backup for Microsoft 365, Disaster Recovery as a Service, Managed Data Availability, Cloud Object Storage, and Private Cloud Hosting, built on partnerships with Veeam, Cloudian, and Wasabi. Communications encompasses Telecommunications, Internet Connectivity, and Microsoft Teams integration. The Capabilities division offers Modern Workplace/Digital Workplace transformation, Application and Integration Development, WordPress Development, Ecommerce Development, Hosting, and Velo Fleet Management. A specialised variant, Strategic IT Review for Hospices, addresses the unique requirements of hospice care organisations with NHS DSP Toolkit compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Comprehensive managed IT support for UK businesses, including proactive monitoring, 24/7 helpdesk support, infrastructure management, and tailored IT roadmaps aligned with business goals.
• Strategic IT Review Assessment engagement providing tailored IT roadmaps and aligning technology with business objectives over short, medium, and long-term horizons.
• Managed Cyber Security - Essentials Package Entry-level managed cyber security package maximising existing Microsoft tools (e.g. Microsoft Defender), providing cost-effective protection for low-risk industries with basic GDPR and Data Protection Act compliance.
• Managed Cyber Security - Enhanced Package Mid-tier managed cyber security package with real-time threat detection, swift containment, expert recovery, and SOC-backed monitoring. Supports Cyber Essentials and PCI-DSS compliance for moderate-risk organisations.
• Managed Cyber Security - Elite Package Top-tier managed cyber security package for high-risk industries, providing complete incident response, root-cause analysis, and remediation. Supports NIS2, DORA, HIPAA, NHS DSP Toolkit, and Cyber Essentials Plus.
• Cyber Security Review Professional assessment to identify vulnerabilities in IT infrastructure and prepare organisations for security accreditations such as Cyber Essentials or ISO 27001.
• Email Security Managed email security service protecting organisations from phishing, malicious attachments, spam, and other email-borne threats.
• Managed Detection and Response (MDR) SOC-backed managed detection and response service providing 24/7 threat monitoring, rapid incident response, and containment.
• On-Premises Immutability WORM (Write Once, Read Many) on-premises storage solution for protecting data against ransomware and tampering, ensuring data cannot be infected or modified once written.
• Cloud Backup with Immutability Secure cloud backup with WORM immutability for ransomware protection, built on Veeam software and Cloudian HyperStore object storage with intelligent tiered storage.
• Cloud Backup for Microsoft 365 Dedicated cloud backup for Microsoft 365 data protecting against data loss from cyber-attacks, accidental deletion, and Microsoft retention gaps.
• Backup for Entra ID Veeam-powered backup for Microsoft Entra ID providing quick recovery of users, groups, roles, and directory objects with protection against accidental deletions, misconfigurations, and identity-based threats.
• Microsoft 365 Licensing Expert guidance and management of Microsoft 365 licensing across Business Basic, Standard, and Premium tiers, with optional Copilot AI assistant add-ons.
• Disaster Recovery as a Service (DRaaS) Cloud-based disaster recovery service enabling organisations to maintain business continuity with rapid system restoration capabilities following outages or cyber incidents.
• Managed Data Availability Managed service ensuring continuous data accessibility and reliability across cloud and hybrid environments.
• Cloud Object Storage Scalable cloud object storage via Wasabi partnership, providing cost-effective storage with intelligent data tiering for backup and archive use cases.
• Private Cloud Hosting Dedicated private cloud infrastructure with no single points of failure and tailored architectures for enhanced resilience and customer-specific hosting needs.
• Channel Partner Program Partnership programme enabling resellers and agents to offer CT's cloud, backup, and managed security services to their own customers.
• Telecommunications Business telecommunications solutions for voice infrastructure and unified communications across organisations of all sizes, delivered via 3CX and partner networks.
• Internet Connectivity Reliable internet connectivity solutions including leased lines and broadband services for business requirements, delivered in partnership with EE.
• Microsoft Teams Microsoft Teams deployment and management service providing video conferencing, chat, file sharing, and Microsoft 365 application integration supporting up to 250 participants.
• Modern Workplace / Digital Workplace Service helping organisations transition to modern work environments using Microsoft 365, Intune device management, Conditional Access, and secure remote access capabilities.
• Velo Fleet Management Fleet management solution for tracking and managing vehicle fleets, improving operational efficiency and reducing costs for organisations with mobile workforces.
• CT Knowledge Microlearning platform providing short, easy-to-follow training sessions helping customer teams get the most from existing and new technology systems including Microsoft 365 and security awareness.
• Transitioning to CT Structured onboarding service ensuring smooth transition to CT's managed IT support with minimal disruption to business operations.
• Strategic IT Review for Hospices Specialised IT review service for hospice organisations, providing a five-step structured assessment, alignment with NHS DSP Toolkit and Cyber Essentials, board-level reporting, and a five-year technology roadmap.

Quantifiable outcome

• 98% customer satisfaction based on survey results
• +4 more outcomes

Named customers26 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability8 records

Feature9 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Claims Consortium Group (CCG)coreStrategic or Co-development Partner · 1 January 2025Five-year strategic IT partnership. Central Technology delivers Gold Managed IT Support Package: 24/7 service desk, onsite engineering at CCG HQ in Taunton, Azure environment management, ransomware detection, web filtering, vulnerability testing, and long-term cloud migration. Under TUPE, CCG support staff transfer to CT.
• VeeamcoreTechnology or IntegrationPlatinum Service Provider — highest partner level. One of Veeam's largest partners in EMEA. Provides Veeam-powered backup solutions including Veeam Backup for Microsoft Entra ID. CT extends Veeam protection to customers for backup, security, identity protection, and ransomware response.
• CommvaultcoreTechnology or IntegrationPremier Partner. CT attended Commvault SHIFT 2026 event. Commvault's Cloud Unity platform provides unified backup, security, identity protection, and ransomware response. CT leverages Commvault for enterprise resilience solutions.
• MicrosoftcoreTechnology or IntegrationSolutions Partner (Modern Work). Offers Microsoft 365 licensing, Azure environment management, Teams, Copilot, Power Platform, Intune, and Conditional Access. Microsoft 365 Business bundles with Copilot. CT provides licensing management and M365 implementation services.
• WasabicoreTechnology or IntegrationWasabi partner for cloud object storage solutions. CT uses Wasabi for cost-effective, immutable cloud backup storage with intelligent tiering.
• SophoscoreTechnology or IntegrationSophos Gold Partner — top-tier channel partnership. Provides Sophos-powered managed cybersecurity including MDR, endpoint protection, and ransomware detection for CT's Enhanced and Elite security packages.
• Dell TechnologiescoreTechnology or IntegrationDell Gold Partner. Dell provides enterprise hardware, servers, and infrastructure solutions resold and managed by CT.
• Object FirstcoreTechnology or IntegrationObject First partner providing immutable, ransomware-proof object storage. CT attended The Future of Cyber Security Newcastle event alongside Object First. Object First solutions complement CT's backup and DRaaS offerings.
• CloudiancoreTechnology or IntegrationCloudian HyperStore provides object storage with WORM immutability for CT's unique Veeam + Cloudian backup solution. WORM principle (Write Once, Read Many) ensures data permanence and ransomware protection.
• KaseyacoreTechnology or IntegrationKaseya Connect 2026 attended by CT's CEO Ian Snow and MD Rob Longden. CT participates in Kaseya's MSP ecosystem for IT management and automation tools.
• Yoko:10coreStrategic or Co-development PartnerJoint webinar series 'Maximising Microsoft 365 for Hospices' in partnership with Yoko:10 — four episodes covering M365 applications, data compliance, Power Platform, and Copilot for hospice and healthcare organisations.
• Hospice Quality Partnership (HQP)coreChannel Partner/ Reseller/ DistributorPreferred IT supplier for HQP Hospice Partners following a competitive tender process. Framework agreement providing technology advice and solutions to HQP member hospices with exclusive pricing models. Lee Whittaker, Procurement Manager at HQP, stated CT is highly experienced within the hospice sector.
• Darwin TechnologiesminorStrategic or Co-development PartnerNamed as a key contributor to the CCG partnership agreement alongside Jim Burns (IT & Facilities Director at CCG) and Matt Brady (CEO). Contributed to ensuring seamless transition from tender to signed contract.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Air IT: UK-based managed IT services and cyber security provider of comparable size, serving SMEs and mid-market with 24/7 support, cloud, and Microsoft 365 services — directly overlapping Central Technology's core proposition and customer profile.
• Littlefish: Mid-market UK MSP delivering managed IT support, cloud, and security services with Microsoft and cyber vendor partnerships — closely comparable to CT in headcount band, vertical mix, and tiered managed service offerings.
• Mirus IT: UK managed IT and cloud services provider targeting SMEs and mid-market across multiple regions — overlaps on managed support, Microsoft 365, cyber security, and cloud backup proposition.
• ANS Group: UK-based cloud, managed services, and digital transformation provider with strong Microsoft Azure and security practices — directly comparable in cloud-managed services proposition and Microsoft Solutions Partner positioning.
• Trustmarque: UK MSP delivering managed IT, cloud, and cyber services to mid-market and public sector — comparable customer profile, Microsoft-aligned stack, and tiered managed service packaging.
• Razorblue: UK-based MSP offering managed IT, cloud hosting, and cyber security with a regional multi-office footprint and Microsoft/Veeam ecosystem alignment — comparable in service portfolio and go-to-market motion.

Broad incumbents

• Softcat: Large UK IT reseller and managed services provider with extensive Microsoft, cyber, and cloud practice — competes in the same enterprise mid-market and public sector procurement cycles but at materially greater scale.
• Daisy Corporate Services: Larger UK-wide managed services and communications provider with a broad portfolio including IT support, connectivity, and voice — competes on overlapping managed IT services but operates at significantly greater scale and across more geographies.
• Bytes Technology: UK IT solutions and managed services provider with broad Microsoft and security vendor relationships — overlap in licensing, managed support, and security services, but at significantly larger scale and broader portfolio.

Others

• Veeam (as ecosystem reference): Central Technology's primary backup vendor and partner; not a competitor, but shapes CT's go-to-market through Platinum Service Provider tier and joint VeeamON participation. Included as a structural ecosystem peer, not a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCnANr6FnN5IcS3WcaJrD6SQ
• LinkedInlinkedin.com/company/central-technology
• Xx.com/centraltechltd

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Central Technology