Servanet

What Servanet does

Servanet AB is a privately held Swedish local fiber network operator headquartered in Sundsvall, serving approximately 38,000 customers across six municipalities in Västernorrland County (Härnösand, Ragunda, Strömsund, Sundsvall, Timrå, and Ånge). Founded in 2008 and employing 51–100 people, the company owns and operates the underlying passive and active fiber infrastructure on which an open-access model is layered: 20+ competing internet service providers, including Telia, Bahnhof, Bredband2, Tele2, Telenor, Allente, Boxer, and regional ISPs, sell internet, TV, telephony, and bundled packages to end customers over Servanet's network.

The core product portfolio spans fiber internet at speeds from 10/10 Mbit/s to 1000/1000 Mbit/s, TV services, WiFi as a service, sensor/IoT networks (including the "Säker Stad" smart-city initiative), safety services for elderly and vulnerable users, and an AI-powered customer service assistant called Sigge. Revenue is generated primarily through a mandatory monthly Nätavtal (network agreement) of 219 SEK covering infrastructure access and a basic 2 Mbit/s service, plus service-provider access fees and value-added services such as WiFi range extenders and service-level agreements. Distribution is product-led via a self-serve online portal (tjanster.servanet.se) complemented by physical customer offices in Sundsvall, Härnösand, and Ånge, with a marketing presence across Facebook, Instagram, LinkedIn, and IoT-sector podcast media.

Operationally, Servanet reports 99.9% network uptime for business services and 99.95% for residential, is GDPR-compliant, and is partly owned by municipal stakeholders following Kramfors Mediateknik's June 2026 entry as a new co-owner. The company's strategic posture combines regional infrastructure dominance with a deliberate expansion into higher-margin IoT, sensor, and smart-city services for municipalities and businesses.

Name

Servanet

Legal name

Servanet AB

Website

https://servanet.se

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Servanet AB is a privately held Swedish local fiber network operator serving approximately 38,000 residential, business, and multi-family customers across six municipalities in Västernorrland County via an open-access model hosting 20+ ISPs.

Ownership category

akta.pro rank

Product category

Telecommunications / Fiber Broadband Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Rural Broadband & Cooperative Fiber Operators (HDAIACAG), Multi-Dwelling Unit (MDU) / In-Building Fiber Operators (HDAIACAH), Municipal & Community Broadband Networks (HDAIACAE)

Keywords

• Fiber network services
• Open access broadband
• IoT sensor solutions
• Smart city infrastructure
• Residential internet connectivity

Headquarters

HQ city

Sundsvall

HQ country

Sweden

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Network Agreement (Nätavtal): Monthly subscription fee for network access covering fiber network operation and maintenance, including a basic 2Mbit/s internet service. The network agreement is required to use services on the network.
2. Service Provider Access Fees: Multiple ISPs operate on the open network, offering internet, TV, telephony and other services. Servanet as the network owner earns revenue from the infrastructure layer while service providers compete for end customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Servanet operates an open fiber network infrastructure across six municipalities in central Sweden (Härnösand, Ragunda, Strömsund, Sundsvall, Timrå, Ånge), enabling residential, business, and multi-family building customers to access high-speed internet, TV, telephony, and IoT/smart services through 20+ competing service providers. The company also offers wireless sensor network solutions for smart city, safety, and environmental monitoring applications.

Product overview

Servanet is a local fiber network operator (lokal fibernätoperatör) providing fiber infrastructure across six municipalities in central Sweden: Härnösand, Ragunda, Strömsund, Sundsvall, Timrå, and Ånge. The company operates an open network model where multiple independent ISPs (service providers) offer internet, TV, and value-added services. The core product portfolio consists of: (1) high-speed fiber internet connectivity ranging from 10 to 1000 Mbit/s through partner ISPs such as Telia, Bahnhof, Tele2, Bredband2, Allente, Junet, and others; (2) TV services including Open TV and supplier-bound options; (3) Smart services and IoT solutions including wireless sensor networks, safety services, and home automation; (4) managed WiFi and service agreements; and (5) AI-powered customer assistance through Sigge. The company serves approximately 38,000 customers with a stated network reliability of 99.9% (consumer) and 99.95% (per service portal).

Differentiator

Problem solved

Functional benefit

Products and services

• Internet (via fiber) High-speed fiber internet connectivity with speeds ranging from 10/10 Mbit/s to 1000/1000 Mbit/s, delivered through multiple ISP partners including Telia, Bahnhof, Tele2, Bredband2, Allente, and others. Targeted at residential, business, and multi-family building customers in coverage areas.
• TV Television services including Open TV (öppen TV) allowing customers to choose programming packages from multiple providers, and supplier-bound TV options. Available to residential and business customers on Servanet's fiber network.
• Nätavtal (Network Agreement) Network infrastructure agreement covering fiber network operation and maintenance, including a basic 2 Mbit/s internet service. Priced at 219 SEK/month and required to use services on the network. Targeted at all fiber-connected residential and business customers.
• Sensornätverk (Sensor Network) Wireless sensor network infrastructure enabling data collection and transmission for IoT applications, supporting smart cities, safety, environmental monitoring, and operational efficiency for municipalities, businesses, and property owners.
• Sensor som tjänst (Sensor as a Service) IoT sensor network services enabling smart city applications, safety and preparedness, environmental monitoring, and efficient operations for businesses, property owners, and municipalities. Offered as a managed service leveraging Servanet's wireless sensor infrastructure.
• Smarta tjänster (Smart Services) Smart home and IoT services including automation solutions for homes, enabling control of appliances, security systems, and energy management via mobile devices. Targeted at residential and small business customers.
• Wifi som tjänst (WiFi as a Service) Managed WiFi service providing extra network devices (range extenders) for extended coverage at 59 SEK per device per month, including router setup and optimization. Targeted at residential customers needing broader WiFi coverage in their homes.
• Serviceavtal (Service Agreement) Service packages offering fast fault resolution and equipment replacement for service distributors, with options for quick or ultra-quick repair service. Targeted at service providers and businesses needing guaranteed response times.
• Trygghetstjänster (Safety Services) Safety and security services for elderly or vulnerable individuals, including notification systems for appliances left on and movement monitoring, allowing people to remain in their homes. Available to residential customers on Servanet's network.
• Sigge (AI Assistant) AI-powered customer service assistant available 24/7 across all Servanet web pages, answering questions about broadband, services, and support, and directing users to human customer service when needed.

Quantifiable outcome

• 99.9-99.95% network uptime reliability

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

17 partnerships are on record, tiered minor and core.

• Kramfors MediateknikminorStrategic or Co-development Partner · 23 June 2026Kramfors Mediateknik became a new co-owner (delägare) in Servanet after approval by municipal councils in both Kramfors and Sundsvall.
• TeliacoreChannel Partner/ Reseller/ DistributorMajor telecom operator offering internet, TV, and bundled services on Servanet's open fiber network.
• Bredband2coreChannel Partner/ Reseller/ DistributorIndependent ISP known for competitive pricing and no contract terms, offering fiber internet services on Servanet's network.
• BahnhofcoreChannel Partner/ Reseller/ DistributorSwedish ISP focused on privacy and high-speed services, reselling fiber connectivity on Servanet's network.
• TelenorcoreChannel Partner/ Reseller/ DistributorMajor telecom company offering bundled mobile + fiber packages through Servanet's open network.
• Tele2coreChannel Partner/ Reseller/ DistributorTelecom operator offering competitive fiber packages on Servanet's open network.
• InternetportminorChannel Partner/ Reseller/ DistributorRegional IT services provider offering internet and security services on Servanet's network, including router failover solutions.
• OwnitminorChannel Partner/ Reseller/ DistributorGrowing ISP offering competitive fiber packages on the open network.
• AllenteminorChannel Partner/ Reseller/ DistributorTV and broadband provider formed from merger of Canal Digital and Viasat Consumer, offering TV and internet services on Servanet's network.
• BoxerminorChannel Partner/ Reseller/ DistributorTV and broadband provider focused on pay-TV services over open fiber networks.
• JunetminorChannel Partner/ Reseller/ DistributorRegional ISP based in Jönköping offering fiber services on open networks including Servanet.
• Net at OnceminorChannel Partner/ Reseller/ DistributorSwedish ISP offering flexible broadband packages on open fiber networks.
• Comviq BredbandminorChannel Partner/ Reseller/ DistributorMobile and broadband provider offering fiber internet services on open networks.
• InleedminorChannel Partner/ Reseller/ DistributorSwedish ISP focused on no-contract broadband and local support, operating on open fiber networks.
• Kalejdo BredbandminorChannel Partner/ Reseller/ DistributorRegional TV and broadband provider offering services on open fiber networks.
• ArkadenminorChannel Partner/ Reseller/ DistributorLocal Sundsvall-based ISP offering internet services on Servanet's fiber network.
• IoT Sveriges PoddminorGTM or Marketing PartnerPodcast collaboration where Servanet staff appeared to discuss smart city solutions including the 'Säker Stad' (Safe City) drone traffic control project.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• IP-Only: Swedish fiber network operator building and operating open fiber infrastructure for residential and business customers; serves both as wholesale partner to ISPs and direct provider, comparable to Servanet's hybrid model.
• Zitius: Swedish open-access fiber network operator enabling multiple ISPs to deliver services over a shared infrastructure — directly analogous to Servanet's open nät model and core wholesale revenue logic.
• Open Infra: Nordic open-access fiber network builder and operator with a similar wholesale, multi-ISP business model; comparable in technology stack, customer segments, and regulatory positioning in Sweden.

Broad incumbents

• Telia: Sweden's incumbent telecom operator owning national fiber and mobile infrastructure; both a Servanet channel partner and a direct competitor in overlapping Swedish geographies, providing a benchmark for integrated telco economics.
• GlobalConnect: Large Nordic fiber and data communications operator serving enterprises, carriers, and residential customers across Sweden; comparable open-fiber footprint and B2B/B2C dual focus at significantly larger scale.
• Tele2: Major Swedish telecom operator offering fiber, mobile, and bundled services including on open-access networks; comparable in ISP/product portfolio but at national scale with vertically integrated infrastructure.
• Telenor: Swedish telecom operator providing broadband and bundled mobile/fiber packages through open networks including Servanet; overlapping in ISP/channel role but with own national infrastructure investments.

Regional players

• Bredband2: Independent Swedish ISP offering fiber and broadband services over open fiber networks; operates as a Servanet channel partner and a comparable pricing-driven ISP target customer.
• Ownit: Growing Swedish ISP delivering fiber and broadband packages over open access networks; directly comparable as a Servanet channel partner and a competitive ISP option for end customers.
• Bahnhof: Swedish ISP focused on privacy and high-speed broadband that resells fiber connectivity over open networks including Servanet's; comparable as an ISP partner and competitor in residential broadband, but does not own infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ServaNetAB
• LinkedInlinkedin.com/company/servanet-ab
• Instagraminstagram.com/servanetab

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servanet