Appliance Parts Depot
Appliance Parts Depot (dba Reliable Parts USA) is a Dallas-based, US-focused retailer and distributor of OEM appliance and HVAC replacement parts, selling a million-plus SKU catalog across 14+ brands via e-commerce, B2B dealer portal, and physical retail showrooms to DIY homeowners and professional repair technicians.
- Company typePrivate
- Founded1933
- HeadquartersDallas, United States
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Appliance Parts Depot does
Appliance Parts Depot, doing business as Reliable Parts USA, is a US-based retailer and distributor of original equipment manufacturer (OEM) replacement parts for major home appliances and HVAC systems. Founded in 1933 and headquartered in Dallas, Texas, the company operates as a multi-channel parts specialist serving both DIY homeowners and professional appliance repair technicians. Its catalog spans more than a million SKUs across fourteen or more OEM brands including Samsung, Bosch, LG, Electrolux, Kenmore, Whirlpool, KitchenAid, Maytag, GE Appliances, Amana, Frigidaire, Fisher & Paykel, Speed Queen, and Scotsman, covering dryers, washers, refrigerators, ovens, dishwashers, ranges, microwaves, trash compactors, garbage disposals, water heaters, furnaces, and HVAC components.
The business runs two parallel go-to-market motions: a direct-to-consumer e-commerce storefront at reliableparts.com with same-day shipping, in-store pickup, account management, wishlist functionality, and bilingual customer support, alongside a separate B2B dealer portal at reliableparts.net/us serving professional repair businesses. Physical retail showrooms are distributed across multiple US locations and double as pickup and advisory points. The company monetizes almost exclusively through one-time hardware sales of OEM parts at standard unit pricing, with site-wide promotional discounts (e.g., 10%) and likely quote-based dealer pricing on the B2B side. Supporting the commerce engine are content assets including a DIY Corner blog and a DIY Repair Guide portal that drive organic demand generation and reduce pre-purchase friction for non-professional buyers. Revenue, ownership, and headcount specifics beyond a stated 251–500 employee range are not publicly disclosed; the company is privately held with no disclosed institutional investors or M&A activity.
Appliance Parts Depot firmographics
Firmographics- Name
- Appliance Parts Depot
- Legal name
- Reliable Parts
- Website
- https://apdepot.com
- Company type
- Private
- Founded year
- 1933
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Appliance Parts Depot (dba Reliable Parts USA) is a Dallas-based, US-focused retailer and distributor of OEM appliance and HVAC replacement parts, selling a million-plus SKU catalog across 14+ brands via e-commerce, B2B dealer portal, and physical retail showrooms to DIY homeowners and professional repair technicians.
- Ownership category
- akta.pro rank
Appliance Parts Depot industry classification
Industry- Product category
- Appliance Parts Retail
- NAICS
- Hardware Retailers (44414), Refrigeration Equipment and Supplies Merchant Wholesalers (42374), General Warehousing and Storage (493110)
- SIC
- Wholesale-Professional & Commercial Equipment & Supplies (5040)
- akta.pro primary industry
- Office Supplies, IT & Workplace Procurement Marketplaces (CRAFAHAF)
Keywords
Where Appliance Parts Depot is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Appliance Parts Depot business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Appliance Parts Sales: One-time sale of OEM (original equipment manufacturer) replacement parts for major home appliances including dryers, washers, refrigerators, ovens, dishwashers, ranges, microwaves, trash compactors, garbage disposals, HVAC systems, water heaters, and furnaces.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard retail pricing for individual parts |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Appliance Parts Depot product offering
Product offeringCore offering
Appliance Parts Depot (dba Reliable Parts) is a US retailer and distributor of OEM replacement parts for major home appliances, HVAC systems, water heaters, furnaces, gas fittings, and related tools. The company catalogs more than a million parts across brands such as Samsung, Bosch, LG, Electrolux, Kenmore, Whirlpool, KitchenAid, Maytag, GE Appliances, Amana, Frigidaire, Fisher & Paykel, Speed Queen, and Scotsman. It fulfills orders through an e-commerce site, a B2B dealer portal, and physical retail stores offering same-day shipping and in-store pickup, supported by bilingual customer service and DIY repair educational resources.
Product overview
Reliable Parts (Appliance Parts Depot) operates as an e-commerce platform for original equipment manufacturer (OEM) appliance replacement parts. The company offers parts across four main categories: Appliances (dryers, washers, refrigerators, ovens, dishwashers, ranges, microwaves, trash compactors, garbage disposals), Filters & Cleaning (water filters, cleaners, cook filters), HVAC & Heating (AC parts, HVAC parts, water heater parts, furnace parts, gas fittings), and Tools & Electrical (appliance tools, igniters, installation parts). The platform also provides complementary services including a DIY Repair Guide portal, DIY Corner blog with maintenance tips, and a Store Locator for in-store pickup. The product portfolio supports parts for major appliance brands including Samsung, Bosch, LG, Electrolux, Kenmore, Whirlpool, KitchenAid, Maytag, GE Appliances, Amana, Frigidaire, Fisher & Paykel, Speed Queen, and Scotsman.
Differentiator
Problem solved
Functional benefit
Products and services
- Dryer Parts OEM replacement parts for residential dryers (heating elements, drum rollers, belts, sensors, and related components) for DIY homeowners and professional repair technicians across brands carried on the site.
- Washer Parts OEM replacement parts for washing machines such as pumps, agitators, control boards, and door locks, for DIY homeowners and appliance repair professionals.
- Refrigerator Parts OEM replacement parts for refrigerators, including water valves, ice makers, thermostats, and shelves, for DIY homeowners and service technicians.
- Oven Parts OEM replacement parts for ovens, including bake elements, broil elements, igniters, and temperature sensors, for DIY and trade repair.
- Dishwasher Parts OEM replacement parts for dishwashers, including pumps, spray arms, door seals, and control boards, for DIY and trade repair.
- Range Parts OEM replacement parts for ranges, including burners, igniters, oven sensors, and knobs, for DIY and trade repair.
- Microwave Parts OEM replacement parts for microwaves, including turntable motors, door switches, capacitors, and magnetrons, for DIY and trade repair.
- Trash Compactor Parts OEM replacement parts and bags for trash compactors, including rams, motors, and switches, for DIY and trade repair.
- Garbage Disposal Parts OEM replacement parts for garbage disposals, including blades, impellers, and housings, for DIY and trade repair.
- Refrigerator Water Filters Replacement water filtration cartridges and filters for refrigerators to improve water quality and taste.
- Cleaners and Disinfectants Cleaning solutions and disinfectants specifically formulated for home appliances.
- Cook Filters and Accessories Filters and accessories for cooking appliances, such as range hood filters and charcoal filters.
- Replacement Filters Generic replacement filters for a range of home appliance types.
- AC Parts Replacement parts for residential air conditioning units across multiple brands and models.
- HVAC Parts Replacement parts for HVAC systems, including heating, ventilation, and air conditioning components.
- Water Heater Parts Replacement parts for water heaters, including heating elements, thermostats, and valves.
- Furnace Parts Replacement parts for furnaces, including filters, ignitors, motors, and control components.
- Gas Fittings Gas-related fittings and connectors used in appliance installation.
- Appliance Tools Tools specifically designed for appliance repair and installation, including multimeters, thermometers, and specialized hand tools.
- Replacement Igniters Igniter components for gas-fired appliances including ovens, ranges, dryers, and furnaces.
- Installation Parts Power cords, connectors, and other installation parts used when installing or replacing appliances.
Companies that use Appliance Parts Depot
Customer profileSegments2 records
Ideal customer profiles2 records
Appliance Parts Depot technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Appliance Parts Depot partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Appliance Parts Depot competitors and assessment
Company assessmentDirect peers
- Repair Clinic: Repair Clinic sells appliance parts online supported by extensive how-to videos and a model-number search experience. Its DIY-first content model, OEM parts focus, and broad appliance category coverage make it a directly comparable competitor to Reliable Parts.
- PartSelect: PartSelect is a leading direct-to-consumer e-commerce retailer of OEM appliance replacement parts with strong DIY repair content. It is the closest comparable to Reliable Parts in catalog breadth, OEM-only positioning, and content-driven customer acquisition.
- Encompass Parts Distribution: Encompass is a major multi-brand distributor of appliance parts serving both consumers and the service trade. Its national distribution footprint and dual B2B/B2C model closely mirror Reliable Parts' wholesale-club-and-ecommerce hybrid.
- Marcone Supply: Marcone is a large wholesale distributor of appliance replacement parts focused on the service professional and dealer channel. It is comparable to Reliable Parts' dealer portal business and its multi-category OEM parts catalog.
- Sears PartsDirect: Sears PartsDirect sells OEM appliance parts online for the major brands carried by Sears' installed base. It is a directly comparable national online appliance-parts retailer with strong brand recognition.
- ApplianceParts.com: ApplianceParts.com is an online-only retailer of replacement parts for major home appliances across multiple brands. It competes head-to-head with Reliable Parts in the DIY e-commerce channel.
- Coast Parts: Coast Parts is a national distributor and retailer of appliance replacement parts supporting both DIY consumers and repair technicians. Its distribution model and OEM multi-brand coverage are comparable to Reliable Parts.
Broad incumbents
- Johnstone Supply: Johnstone Supply is the largest cooperative wholesale distributor of HVAC parts and supplies in North America. It is comparable to Reliable Parts' HVAC categories (AC, furnace, water heater parts) and its B2B dealer orientation.
- Grainger: Grainger is a broad-line industrial MRO distributor with significant HVAC and appliance adjacent categories. It competes with Reliable Parts in commercial/industrial parts supply, B2B ordering portals, and same-day fulfillment.
- The Home Depot: The Home Depot is the largest home improvement retailer in North America and stocks a wide range of appliance parts in-store and online. It is a broad incumbent competitor across Reliable Parts' retail and e-commerce channels.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Appliance Parts Depot social profiles
Digital presenceAppliance Parts Depot financial estimates
Financial estimateRevenue estimate
Valuation estimate
Appliance Parts Depot leadership team
Management profileNumber of profiles
Appliance Parts Depot funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Appliance Parts Depot M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Appliance Parts Depot
What does Appliance Parts Depot do?
Appliance Parts Depot (dba Reliable Parts) is a US retailer and distributor of OEM replacement parts for major home appliances, HVAC systems, water heaters, furnaces, gas fittings, and related tools. The company catalogs more than a million parts across brands such as Samsung, Bosch, LG, Electrolux, Kenmore, Whirlpool, KitchenAid, Maytag, GE Appliances, Amana, Frigidaire, Fisher & Paykel, Speed Queen, and Scotsman. It fulfills orders through an e-commerce site, a B2B dealer portal, and physical retail stores offering same-day shipping and in-store pickup, supported by bilingual customer service and DIY repair educational resources.
Is Appliance Parts Depot a public or private company?
Appliance Parts Depot is a private company. It is classified as unknown and is currently operating.
When was Appliance Parts Depot founded?
Appliance Parts Depot was founded in 1933. It employs 251 to 500 people.
Where is Appliance Parts Depot based?
Appliance Parts Depot is headquartered in Dallas, United States, in the North America region.
How does Appliance Parts Depot make money?
One revenue line is on record: appliance Parts Sales.
Who are Appliance Parts Depot's main competitors?
Direct peers on record are Repair Clinic, PartSelect, Encompass Parts Distribution, Marcone Supply, Sears PartsDirect, ApplianceParts.com and Coast Parts. Broad incumbents are Johnstone Supply, Grainger and The Home Depot.
Does Appliance Parts Depot have an API?
No public API is recorded for Appliance Parts Depot.
What industry is Appliance Parts Depot in?
Appliance Parts Depot's product category is Appliance Parts Retail. Its primary akta.pro industry code is CRAFAHAF, Office Supplies, IT & Workplace Procurement Marketplaces. Its NAICS code is 44414 and its SIC code is 5040.