Appliance Parts Company

What Appliance Parts Company does

Appliance Parts Company is a private regional retailer founded in 1968 and headquartered in Tempe, Arizona, that sells replacement parts, accessories, and complete appliances for residential and commercial use. The company carries parts for 250+ appliance brands, including authorized OEM distribution relationships with Whirlpool, Maytag, Kitchen-Aid, Jenn-Air, GE Appliances, Samsung, LG, and Electrolux, and offers adjacent categories such as HVAC, plumbing, welding, janitorial supplies, lighting, lubrication, and BBQ/smoker products. It serves three primary customer segments: DIY homeowners performing self-repair, professional appliance repair technicians, and commercial/institutional buyers (restaurants, laundromats, coin-op laundry).

The company's technology stack centers on a NetSuite-based e-commerce platform with API connectivity that enables software-based ordering and a Wholesale Order Import feature for bulk B2B procurement. Operations are supported by a centralized distribution center in Tempe, AZ, and a network of 14 physical retail showrooms across Arizona, Nevada, Texas, and Utah. Supporting features include a Find-a-Part catalog tool, Quick Order, Request a Quote, a toll-free phone order line, and a Smart Exchange gas exchange service at select locations.

Commercially, Appliance Parts Company operates a transactional, unit-pricing revenue model with no subscription or membership fees, generating revenue primarily through one-time sales of parts and full appliances. Its go-to-market is hybrid direct-to-consumer, combining e-commerce with a multi-store retail footprint, and it extends into B2B via API-enabled wholesale ordering. The company is independently owned with no disclosed venture capital, private equity, or parent company affiliations.

Name

Appliance Parts Company

Legal name

Appliance Parts Company

Website

https://appliancepartscompany.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

101–250 employees

Short description

Appliance Parts Company is a private, Tempe-based regional retailer founded in 1968 that sells OEM appliance replacement parts across 250+ brands via 14 retail stores in Arizona, Nevada, Texas, and Utah, plus an e-commerce platform with API wholesale ordering, serving DIY homeowners, repair professionals, and commercial buyers.

Ownership category

akta.pro rank

Product category

Appliance Parts Retail

NAICS

Electronics and Appliance Retailers (449210), Household Appliances, Electric Housewares, and Consumer Electronics Merchant Wholesalers (42362)

SIC

Wholesale-Electrical Appliances, Tv & Radio Sets (5064), Wholesale-Electronic Parts & Equipment, Nec (5065)

akta.pro primary industry

Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers) (CRACAJAG)

akta.pro secondary industries

HVAC Parts & Supplies Retail (Thermostats, Filters, Ducting) (CRAIADAI), Commercial/Prosumer Appliance Retail (Light Commercial, Prosumer Kitchen/Laundry) (CRACACAI)

Keywords

• Appliance replacement parts
• OEM appliance parts
• HVAC repair supplies
• Commercial laundry parts
• Appliance maintenance supplies

Headquarters

HQ city

Tempe

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Appliance Parts Sales: Sale of replacement parts for appliances including dishwashers, dryers, microwaves, ranges, refrigerators, washers, and other home appliances. Also sells complete appliance units and related supplies such as adhesives, HVAC, plumbing, tools, and welding equipment.
2. Factory Certified Parts Distribution: Authorized distributor of factory certified parts for major brands including Whirlpool, Maytag, Kitchen-Aid, and Jenn-Air

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Appliance Parts Company sells replacement parts and complete appliances for residential and commercial use across major brands including Whirlpool, Maytag, Kitchen-Aid, Jenn-Air, GE, Samsung, LG, Electrolux, and Frigidaire. The product catalog spans appliance repair parts, full appliance units (dishwashers, dryers, microwaves, ranges, refrigerators, washers), HVAC, plumbing, tools, welding, lighting, janitorial, BBQs/smokers, adhesives, hardware, electrical, lubrication, and safety supplies. Distribution is delivered through an own e-commerce storefront, 14 physical retail locations in the Southwest US, and API-based ordering for business customers.

Product overview

Appliance Parts Company operates an e-commerce platform offering repair and replacement parts for household appliances, commercial equipment, and outdoor products. The company combines online ordering via their API connectivity with 14 physical retail locations across Arizona, Nevada, Texas, and Utah. Their product portfolio includes full appliances (dishwashers, dryers, microwaves, ranges, refrigerators, washers), specialized repair parts for all major appliance brands (Whirlpool, Maytag, GE, Electrolux, Frigidaire, Samsung, LG, and 250+ others), BBQ/smoker products and pellets, and commercial equipment parts. They offer complementary services including wholesale order import, Smart Exchange for gas equipment, and quote requests for bulk orders.

Differentiator

Problem solved

Functional benefit

Products and services

• Appliance Repair Parts Replacement parts for major household appliances covering dishwashers, dryers, microwaves, ranges, refrigerators, washers, compactors, small appliances, coin-operated laundry, and water filters. Includes OEM and factory-certified parts for 250+ appliance brands such as Whirlpool, Maytag, GE, Samsung, LG, Electrolux, and Frigidaire. Sold to DIY homeowners, repair technicians, and commercial operators.
• Full Appliances Complete appliance units available for purchase including dishwashers, dryers, microwaves, range hoods, ranges and cooktops, refrigerators, and washer/dryer stacking units. Commercial units such as commercial gas stack washer/dryer units are also offered.
• HVAC Products and Parts HVAC equipment and repair parts covering air conditioning and refrigeration, air filters, central equipment, evaporative cooler repair parts, furnaces, hydronics, service and installation supplies, thermostats, and ventilation products.
• Plumbing Products Plumbing supplies and parts including backflow prevention, bathroom fixtures, clamps and strapping, disposers and repair parts, faucets, faucet repair and installation supplies, fittings, pipe/tubing/insulation, pumps and accessories, supply lines and clamps, valves, water filtration, and water heaters.
• Tools Tools spanning appliance tools, hand tools, HVAC tools, plumbing tools, power tools, shoe covers, test instruments, and tool bags for technicians and DIY users.
• BBQs and Smokers BBQ and smoker products including BBQ accessories and cleaners, BBQ repair parts, smoker repair parts, smoker pellets, and complete smokers.
• Welding Equipment and Supplies Welding equipment and supplies covering acetylene equipment, nitrogen equipment, oxy-fuel equipment, supplies and tools, and torches.
• Janitorial Supplies Janitorial and cleaning supplies including PPE equipment, chemicals, cleaning tools, fabric care, odor control, paper products, vacuum cleaner bags, waste containers and bags, and floor and ceiling products.
• Lighting Products Lighting fixtures and supplies covering bathroom vanity fixtures, flush mount ceiling fixtures, light bulbs, light fixture parts, and flashlights.
• Safety Equipment Safety supplies including appliance safety items, carbon monoxide and smoke alarms, ergonomics products, eye protection, fire extinguishers, hand protection, hearing protection, and knee protection.
• Electrical Supplies Electrical components including batteries, fuses, micro switches, power supply cords, receptacles, wall plates, and wire connection and terminals.
• Hardware Hardware items including closet door hardware, doggy waste receptacles and bags, door hardware, and mailbox locks.
• Adhesives and Tapes Adhesive and tape products including ABS and PVC cements, caulks and silicones, duct and cloth tapes, expanding foams, glues and epoxies, pipe tapes, and pipe thread sealant.
• Lubrication Products Lubrication products including greases, lubricants, and penetrants for appliance, HVAC, and general maintenance use.
• Smart Exchange Gas Exchange Service Gas exchange service offered at select retail locations for grill and smoker gas cylinders, allowing customers to swap empty tanks for refilled units.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core and major.

• Whirlpool CorporationcoreChannel Partner/ Reseller/ DistributorAuthorized Internet Seller of Factory Certified Parts for Whirlpool, Maytag, Kitchen-Aid, and Jenn-Air brands. This authorization enables the company to sell genuine OEM replacement parts for these major appliance manufacturers.
• Maytag CorporationcoreChannel Partner/ Reseller/ DistributorAuthorized Internet Seller of Factory Certified Parts under the Whirlpool Corporation umbrella including Maytag brand products.
• Kitchen-AidcoreChannel Partner/ Reseller/ DistributorAuthorized Internet Seller of Factory Certified Parts for Kitchen-Aid brand, a Whirlpool Corporation subsidiary.
• Jenn-AircoreChannel Partner/ Reseller/ DistributorAuthorized Internet Seller of Factory Certified Parts for Jenn-Air brand, a premium brand under Whirlpool Corporation.
• GE AppliancesmajorChannel Partner/ Reseller/ DistributorMajor brand partner offering replacement parts for the full line of GE appliances including dishwashers, dryers, microwaves, ranges, refrigerators, and washers.
• Samsung ElectronicsmajorChannel Partner/ Reseller/ DistributorMajor brand partner for Samsung appliance replacement parts covering refrigerators, washers, dryers, dishwashers, and other Samsung home appliances.
• LG ElectronicsmajorChannel Partner/ Reseller/ DistributorMajor brand partner for LG appliance replacement parts including refrigerators, washers, dryers, and other LG home products.
• ElectroluxmajorChannel Partner/ Reseller/ DistributorMajor brand partner including Frigidaire products, offering replacement parts for the full Electrolux appliance lineup.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• PartSelect: Online appliance parts retailer specializing in refrigerator and dishwasher replacement parts. Closely comparable as a digital-first appliance parts specialist targeting both DIY homeowners and repair professionals, competing directly for the same customer segments.
• AppliancePartsPros.com: Online appliance parts retailer carrying major brand OEM and aftermarket parts. Comparable as a direct competitor in the online appliance parts category, serving both consumer DIY and professional repair channels.
• Reliable Parts: Appliance parts distributor with both retail and wholesale operations across the western US. Comparable as a multi-channel appliance parts distributor serving both consumer and trade customers, with overlapping geographic coverage in the western US.
• Encompass Parts: Distributor of genuine OEM appliance parts serving the repair industry. Comparable as a B2B-focused appliance parts distributor supplying repair professionals, with overlapping supplier relationships and trade customer base.
• Repair Clinic: Online appliance parts retailer with extensive repair guides and how-to content. Directly comparable as a parts retailer focused on empowering DIY repairs across major appliance brands, with similar customer value proposition and target segments.

Broad incumbents

• Home Depot: Big-box home improvement retailer selling appliances, parts, and repair supplies. Comparable as a broad incumbent offering appliance parts and related categories (plumbing, HVAC, electrical) under one roof, competing for DIY and professional customers.
• Lowe's: Big-box home improvement retailer with appliance and parts offerings. Comparable as a broad incumbent serving similar DIY and trade customer segments across appliance, plumbing, and HVAC categories.
• Sears PartsDirect: Parts retailer affiliated with Sears, offering parts for Kenmore and other major appliance brands. Comparable as an established appliance parts retailer with broader brand portfolio, serving similar DIY homeowner and repair professional segments.
• eBay: Global online marketplace with extensive appliance parts listings from third-party sellers. Comparable as a broad incumbent competing on price and selection in the appliance parts category, particularly for used and aftermarket parts.
• Amazon: Global e-commerce marketplace carrying appliance parts from multiple sellers. Comparable as a broad incumbent offering convenience, scale, and competitive pricing that pressures traditional parts retailers across all categories Appliance Parts Company serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/PartsPass

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Appliance Parts Company