Orcon
Orcon is a New Zealand residential telecommunications and energy provider offering broadband, mobile (as an MVNO on the 2degrees network), and electricity/gas supply, now transitioning into the merged 2degrees brand following a December 2021 merger announcement creating New Zealand's third-largest telco.
- Company typePrivate
- Founded1994
- HeadquartersAuckland, New Zealand
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Orcon does
Orcon is a New Zealand residential telecommunications and energy provider operating under CallPlus Services Limited (telecommunications) and Switch Utilities Limited (energy). Founded in 1994 and headquartered in Auckland, the company delivers broadband (fibre, ADSL, VDSL), mobile services (as a mobile virtual network operator on the 2degrees network following a May 2023 migration from Spark), and residential electricity and gas supply. Add-on revenue lines include Wi-Fi Pro (whole-home mesh coverage with a 30-day signal guarantee), 4G Backup (automatic fibre failover via provisioned SIM), Priority Support ($15/month), Google Nest Wifi rentals, calling packs, and hardware sales.
The business model is built on recurring monthly subscriptions across three verticals — connectivity, mobility, and energy — supplemented by add-on fees and one-time hardware sales. Pricing is tiered by service speed, data allowance, and contract length, with 12–24 month minimum terms, early termination fees of $250, modem non-return fees of $100–$399, and joining credits of $100–$250 to drive acquisition. A 10% bundle discount on power for existing broadband customers (launched November 2025) formalises a cross-vertical retention strategy. Distribution is direct-to-consumer via orcon.net.nz, an inbound call centre (0800 numbers), the Orcon iOS/Android app, email, and social channels; no third-party retail distribution is disclosed.
Strategically, Orcon announced a merger with 2degrees in December 2021 that, on completion, creates New Zealand's third-largest telecommunications provider serving over 1.8 million mobile and fixed-line customers. The merger has been operationally progressed through the mobile network migration and a brand transition, with new sign-ups redirected to 2degrees.nz from March 2022 while existing Orcon customers retain their brand. References in the terms and conditions to Vocus (New Zealand) Holdings Limited indicate Orcon sits within the broader Vocus group. No AI/ML capabilities, patents, or proprietary technology beyond the MVNO arrangement and branded service add-ons are disclosed.
Orcon firmographics
Firmographics- Name
- Orcon
- Legal name
- CallPlus Services Limited
- Website
- https://orcon.net.nz
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Orcon is a New Zealand residential telecommunications and energy provider offering broadband, mobile (as an MVNO on the 2degrees network), and electricity/gas supply, now transitioning into the merged 2degrees brand following a December 2021 merger announcement creating New Zealand's third-largest telco.
- Ownership category
- akta.pro rank
Where Orcon is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices2 records
Markets served
Orcon business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Supply Chain, Marketing or Sales, Personnel, Technology or R&D, Infrastructure, Others
Revenue model
- Broadband Services: Monthly subscription fees for broadband internet services including fibre, ADSL, and VDSL plans. Contract terms typically 12 or 24 months. Includes equipment rental (modems, routers).
- Mobile Services: Monthly mobile plan subscriptions providing voice, text, and data services. Includes add-on data packs, international calling packs, and roaming services. Pre and postpaid options available.
- Mobile Data Add-ons: Purchasable data packs (500MB, 1GB, 15GB, 12GB) with validity periods. Revenue from data consumption beyond plan allowances.
- Power/Electricity Supply: Residential electricity and gas supply services with variable usage-based charges plus daily supply charges. Billing includes network company line function services.
- Equipment Rental: Monthly rental fees for Google Nest Wifi devices ($5-$15/month depending on pack size) and non-return fees for modems/routers upon cancellation ($100-$399).
- Hardware Sales: Sale of mobile devices (phones, USB modems) with equipment repayment agreements. Devices remain Orcon property until fully paid.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Orcon Mobile 2degrees Network - Pay Monthly Plans |
| Subscription | Monthly | Orcon Mobile - Spark Network (Legacy) |
| Subscription | Monthly | Broadband Plans with Joining Credits |
| Subscription | Monthly | Google Nest Wifi Rental |
| Subscription | Monthly | Wi-Fi Pro Service |
| Subscription | Monthly | 4G Backup Service |
| Subscription | Monthly | Priority Support |
| Usage-based | Monthly | Power Services |
| Subscription | Monthly | Power Bundle Discount |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Orcon product offering
Product offeringCore offering
Orcon is a New Zealand telecommunications and energy provider delivering residential broadband (fibre, ADSL, VDSL), mobile services as an MVNO on the 2degrees network, and electricity and gas supply to consumers. The core offering is supplemented by subscription add-ons including Wi-Fi Pro mesh coverage, 4G Backup failover, Priority Support, Google Nest Wifi rental, and calling packs, with bundling discounts for customers taking multiple services.
Product overview
Orcon is a New Zealand telecommunications provider offering internet, mobile, and power services to residential customers. The core product portfolio includes Broadband (copper and fibre internet connectivity), Orcon Mobile (MVNO services on the 2degrees Network), and Orcon Power (electricity and gas supply). These are supplemented by add-on services including Wi-Fi Pro (mesh Wi-Fi coverage with signal guarantee), 4G Backup (4G failover for fibre outages), Priority Support (enhanced technical support), Google Nest Wifi rental, Calling Packs, and email services. The company also offers promotional joining credits ($100-$250) to attract new customers on contract terms. The merged entity with 2degrees serves over 1.8 million mobile and fixed-line customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Broadband (Fibre, ADSL, VDSL) Residential internet connectivity delivered over New Zealand's telecommunications infrastructure, including ADSL, VDSL, and Fibre plans (Fibre 100, Fibre 200, Fibre 4000) on 12-month minimum contracts with free modem rental.
- Orcon Mobile Postpaid and prepaid mobile voice, text, and data plans delivered as an MVNO on the 2degrees network in New Zealand, with carryover minutes, unlimited calls and texts to NZ and Australia, international calling packs, and roaming options.
- Orcon Power Residential electricity and gas supply service in New Zealand with variable usage-based rates, daily supply charges, meter management, and billing through local network companies, with a 10% bundle discount available to existing Orcon broadband customers.
- Wi-Fi Pro Mesh-capable Wi-Fi coverage service for whole-home signal strength, with router and satellite units provided based on property floor area (up to 480m2) and a refund commitment if strong signal cannot be achieved within 30 days.
- 4G Backup Automatic failover to 4G data via a provisioned SIM card during fibre outages, including 1GB monthly 4G data with carry-over and an upgrade path up to 12GB.
- Priority Support Premium customer support subscription providing priority queue jumping for calls and emails and escalated fault management with local fibre companies for broadband faults.
- Google Nest Wifi Rental Monthly rental of Google Nest Wifi mesh router 1-, 2-, or 3-packs included free for new customers on 12-month contracts, with ownership retained by Orcon and non-return fees of $150-$399 on cancellation.
- Calling Packs International and toll calling add-on packs providing 100 hours per month to included destinations, with international chat packs covering 23 destinations, and standard per-minute rates applied if included allowance is exceeded.
Quantifiable outcome
- Wi-Fi Pro service promises refund if strong signal cannot be achieved within 30 days
- +1 more outcomes
Companies that use Orcon
Customer profileSegments2 records
Ideal customer profiles2 records
Orcon technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Orcon partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- 2degreescoreOrcon and 2degrees announced plans to merge in December 2021, creating New Zealand's third-largest telecommunications provider. The merger aims to increase competition by combining assets and expanding service offerings. Orcon has since joined forces with 2degrees under the same brand, with Orcon services now accessible through the 2degrees platform.
Scale indicators3 records
Recent moves5 records
Expansion highlights3 records
Orcon competitors and assessment
Company assessmentDirect peers
- 2degrees: New Zealand's third-largest mobile network operator and the merger partner of Orcon Group since December 2021. Operates mobile and fixed-line services in NZ and is the wholesale network provider for Orcon's MVNO, making it the most directly comparable peer in product, customer, and model.
- Slingshot: New Zealand broadband ISP and sibling brand of Orcon under the Vocus Group, offering fibre, VDSL/ADSL, and mobile services to residential customers. Highly comparable as another challenger ISP in NZ targeting the same residential segment with a similar MVNO/fibre-resale model.
- Trustpower: New Zealand-based telco and electricity/gas retailer, owned by Infratil. Operates a similar triple-play model (broadband, mobile, energy) in regional NZ markets, making it one of the closest structural peers to Orcon's broadband-plus-power offering.
- Mercury NZ: NZ-listed generator and multi-utility retailer that sells electricity, gas, and broadband (over the fibre network) to residential and business customers. Comparable to Orcon for its bundled energy-and-connectivity retail offering to NZ households.
Broad incumbents
- Spark New Zealand: New Zealand's largest telecommunications and digital services company, offering mobile, broadband, and IT services to consumer and business customers. Spark was Orcon's previous MVNO partner (until the May 2023 migration) and is the dominant incumbent Orcon competes against.
- One NZ: New Zealand's second-largest mobile operator (formerly Vodafone NZ), part of the global Vodafone group. Offers mobile, broadband, and converged services to consumer and enterprise customers and competes directly with Orcon in residential broadband and mobile.
Emerging players
- MyRepublic New Zealand: NZ-focused broadband ISP targeting residential fibre customers with competitive pricing and a digital-first experience. Comparable to Orcon's broadband-led challenger model in the residential segment, though with a narrower product set.
- Skinny: Spark NZ-owned prepaid mobile and broadband brand targeting price-sensitive residential customers in NZ. Comparable to Orcon's value-oriented broadband and mobile proposition and a direct competitor in the entry-level segment.
Regional players
- Contact Energy: One of New Zealand's largest electricity generators and retailers, operating across residential and commercial segments. Comparable to Orcon Power's retail energy business, though without a telecom overlay.
- Genesis Energy: New Zealand state-owned energy generator and retailer supplying electricity, natural gas, and LPG to homes and businesses. Comparable to Orcon's energy retail arm, particularly for residential electricity supply economics and regulatory exposure.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Orcon social profiles
Digital presenceOrcon financial estimates
Financial estimateRevenue estimate
Valuation estimate
Orcon leadership team
Management profileNumber of profiles
Orcon funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Orcon M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Orcon
What does Orcon do?
Orcon is a New Zealand telecommunications and energy provider delivering residential broadband (fibre, ADSL, VDSL), mobile services as an MVNO on the 2degrees network, and electricity and gas supply to consumers. The core offering is supplemented by subscription add-ons including Wi-Fi Pro mesh coverage, 4G Backup failover, Priority Support, Google Nest Wifi rental, and calling packs, with bundling discounts for customers taking multiple services.
Is Orcon a public or private company?
Orcon is a private company. It is classified as corporate owned and is currently operating.
When was Orcon founded?
Orcon was founded in 1994. It employs 1 to 10 people.
Where is Orcon based?
Orcon is headquartered in Auckland, New Zealand, in the Oceania region.
How does Orcon make money?
Six revenue lines are on record. Broadband Services are the primary driver. The others are mobile Services, mobile Data Add-ons, power/Electricity Supply, equipment Rental and hardware Sales.
Who are Orcon's main competitors?
Direct peers on record are 2degrees, Slingshot, Trustpower and Mercury NZ. Broad incumbents are Spark New Zealand and One NZ. Emerging players are MyRepublic New Zealand and Skinny. Regional players are Contact Energy and Genesis Energy.
Does Orcon have an API?
No public API is recorded for Orcon.