HealthMint

What HealthMint does

HealthMint is an Australian private medical centre company operating two general practice clinics in Victoria — the flagship in Cranbourne North (opened 2015) and a second location in Croydon (opened 2020). The company serves individuals and families across Melbourne's south-eastern and eastern suburbs (Cranbourne, Narre Warren South, Berwick, Clyde, Mooroolbark, Ringwood, Croydon Hills, Kilsyth and surrounds) through a model in which independent Specialist GPs consult at HealthMint facilities while HealthMint provides administrative, nursing, and clinical support services. Service lines span core general practice, women's health (IUD/implant insertion, cervical screening, antenatal shared care with Casey and Frankston Hospitals, postnatal care), men's health, children's health (including bulk-billed immunisations), mental health, chronic disease management, skin checks and mole removal, iron infusions, ADHD assessment and shared-care prescribing, Persistent Symptom Consultations, Midlife Health Reviews, and niche services such as Hypermobility/EDS and POTS assessment. HealthMint has been profiled in 7NEWS Sunrise and 10 News First and is a Casey Cardinia Business Awards finalist.

The technology stack integrates standard healthcare SaaS rather than proprietary systems: HotDoc powers 24/7 online booking and the Quick Repeat script/referral request flow, eRx Script Exchange delivers electronic prescriptions via SMS/email with QR codes, Telehealth (video and telephone) extends access to patients seen in person within the last 12 months at parity pricing, and tablet-based check-in plus SMS digital recall support operations. Allied health is co-located within clinics via partnership arrangements: Australian Clinical Labs provides on-site pathology, Anderson Podiatry operates from rooms at both sites, and Croydon adds dietetics (GlynnMIND Clinic) and psychology (Steady Way Psychology).

The revenue model is predominantly private billing with out-of-pocket gap fees ranging from approximately A$66 (standard consultation, Croydon) to A$237 (extended consultation after hours), supplemented by separate procedure fees (iron infusions, IUD insertions, contraceptive implants, skin procedures) and a A$29.70 Quick Repeat request fee. Bulk billing is limited to Chronic Disease Management Plans and Health Assessments plus selected childhood immunisations. The company is privately held, GP-owned (co-founded by Dr Paul Tescher, FRACGP, Group Clinical Director, and Chantelle Brott), explicitly non-corporate, and has not raised disclosed external funding. Distribution is two physical clinics plus Telehealth and HotDoc self-serve booking, with a forward-looking GP Partnership Program offering franchise-style expansion (investment A$200k-A$500k+) into NSW and Queensland.

Name

HealthMint

Legal name

HealthMint

Website

https://healthmint.com.au

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

HealthMint is an Australian private medical centre operating two GP clinics in Victoria (Cranbourne North and Croydon), serving individuals and families with general practice, women's health, chronic disease management, and specialty services delivered through independent Specialist GPs supported by co-located pathology and allied health.

Ownership category

akta.pro rank

Product category

General Practice Healthcare Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Other Health Practitioners (6213), Ambulatory Health Care Services (621), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFAGAA

Independent Primary Care Practices

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLALABAD

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology)

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

Keywords

• General practice services
• GP medical centre
• Telehealth consultations
• Women's health services
• Chronic disease management

Headquarters

HQ city

Cranbourne

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. GP Consultations (Private Billing): HealthMint provides administrative and support services to independent Specialist GPs who charge privately for consultations. The clinic retains a portion of consultation revenue through its support model. Most consultations are private billed with out-of-pocket gap fees; Medicare rebates apply for eligible patients. Consultation types include Standard (up to 15 min), Long (20-30 min), Extended (40+ min), Telehealth, and Quick Repeats. They bulk bill only Chronic Disease Management Plans and Health Assessments.
2. Procedure and Treatment Fees: Revenue from clinical procedures including iron infusions, IUD insertions, contraceptive implant insertion/removal, skin procedures (mole removal), and wound care. These are charged separately from consultation fees.
3. Bulk Billed Appointments: Limited bulk billing for Chronic Disease Management Plan and Health Assessment appointments, where Medicare covers the full cost with no gap to the patient.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

HealthMint operates independent family GP medical centres in Victoria, Australia, providing consultations, procedures, and preventative care through independent Specialist GPs. It supplies administrative and support services to these GPs while offering telehealth, women's health, children's health, mental health, immunisations, and chronic disease management, plus co-located allied health and pathology.

Product overview

HealthMint is an independent family GP medical centre operating two locations in Victoria (Cranbourne North and Croydon). The practice provides a comprehensive range of GP services through independent doctors, including Telehealth consultations, Women's Health Services (IUD insertion, contraception, antenatal care), Children's Health, Men's Health, Mental Health, Skin Checks, Immunisations (including Bulk Billed Childhood Immunisations and Flu Vaccination), Iron Infusions, ADHD Management, Persistent Symptom Consultations, and Midlife Health Review & Plan. Allied health services including Pathology (Australian Clinical Labs), Podiatry (Anderson Podiatry), Psychology, and Dietetics operate from their rooms. The practice also offers e-Scripts via eRx Script Exchange for electronic prescriptions.

Differentiator

Problem solved

Functional benefit

Products and services

• GP Services General practitioner consultations offered by independent doctors, covering a wide range of medical services including women's medicine, children's medicine, men's medicine, mental health, skin checks, immunisations, chronic disease management, and minor surgical procedures. For individuals and families across all life stages.
• Telehealth Video or telephone consultations allowing patients to connect with GPs without travelling to a clinic, available for eligible consultations. Medicare eligibility requires an in-person visit at the same clinic within the last 12 months.
• Iron Infusions IV iron treatment for iron deficiency and iron deficiency anaemia when oral supplements are ineffective or not tolerated, including consultation, administration, and monitoring.
• Skin Checks and Mole Removal Skin examinations to detect and prevent skin cancer, including body mapping and mole removal procedures performed by qualified GPs.
• IUD Insertion, Contraceptive Implant and Removal Contraception services including insertion and removal of IUDs (Mirena, Kyleena, Copper) and contraceptive implants, performed by trained doctors.
• Persistent Symptom Consultation Extended 45-minute consultations for patients with persistent or complex symptoms not adequately addressed by previous treatments, focusing on thorough history review and evidence-based option exploration.
• Midlife Health Review & Plan Comprehensive health assessment for patients aged 40-50 focusing on prevention, personalised risk assessment, and long-term health planning with 30 minutes each with nurse and GP.
• ADHD Management Adult ADHD assessment, referral to psychiatrists for diagnosis, and ongoing shared care prescribing after specialist approval. Offered at the Croydon location.
• Comprehensive Health Check Thorough health assessments measuring and diagnosing current health state, identifying personalised risks, and creating action plans for health optimisation.
• Flu Vaccination Annual flu immunisation appointments available at both Cranbourne and Croydon locations, with bulk-billed flu drive appointments.
• Bulk Billed Childhood Immunisations Bulk billed immunisations for select vaccines including childhood flu, Bexsero, and standard schedule vaccines at specific ages at the Croydon location.
• e-Scripts Electronic prescription service via eRx Script Exchange, allowing prescriptions to be sent securely via email or SMS with QR codes for pharmacy dispensing.
• Pregnancy Planning & Pre-Conception Care Pre-conception health preparation including medical review, lifestyle assessment, vaccination updates, and guidance on supplements like folic acid.
• Early Pregnancy Care GP care in early pregnancy including pregnancy confirmation, initial health checks, screening arrangements, and antenatal care planning.
• Shared Antenatal Care Shared care arrangement between HealthMint GPs and birthing hospitals (Casey Hospital, Frankston Hospital) for low-risk pregnancies.
• Postnatal Care & 6-Week Check Postnatal appointments covering maternal physical recovery, mental wellbeing screening, baby health checks, and 6-week immunisations.
• Women's Health Services Women's health services including cervical screening, breast examinations, contraception counselling, menopause management, and reproductive health support.
• Children's Health Paediatric healthcare including developmental assessments, childhood immunisations, and child-friendly GP consultations.
• Men's Health Men's health services covering heart disease, prostate cancer screening, diabetes, mental health, and work-related injuries.
• Mental Health Mental health services including consultations, care plans, psychology referrals, and support for anxiety, depression, PTSD, and stress.
• Chronic Disease Management Long-term care for chronic conditions such as cancer, asthma, diabetes, osteoporosis, and arthritis with ongoing monitoring and treatment plans.
• Travel Medicine Travel health consultations including vaccinations, travel advice, and medication preparation for international travel.
• Wound Care and Minor Surgical Procedures Treatment for wounds, minor injuries, and surgical procedures performed in-clinic by qualified GPs.
• Drug and Alcohol Counselling Support and counselling for drug and alcohol-related health issues.
• Weight Loss Weight management programs and medical support for achieving weight loss goals.
• Drivers Licence Medicals Medical examinations required for driver licence applications and renewals.
• Wart Treatments Treatment for warts including cryotherapy and other removal procedures.
• WorkCover and TAC Workplace injury and motor accident claim management and treatment services.
• Family Medicine Comprehensive family healthcare covering all ages and medical conditions.
• Hypermobile Joints & Ehlers-Danlos Syndrome (EDS) Support GP assessment and ongoing care for joint hypermobility, Hypermobility Spectrum Disorder (HSD), and suspected Ehlers-Danlos Syndrome.
• POTS Diagnostic Support & GP Assessment GP assessment for postural symptoms including dizziness and palpitations, with diagnostic support and cardiology referral for suspected Postural Orthostatic Tachycardia Syndrome.

Quantifiable outcome

• Average 5-minute wait time
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and secondary.

• Australian Clinical LabscoreTechnology or Integration · 1 January 2015Australian Clinical Labs operates on-site pathology rooms at both HealthMint Cranbourne and Croydon clinics, providing blood tests, urine tests, and other pathology services for patients during their GP visits. This partnership enables convenient, co-located diagnostic services.
• Anderson Podiatry (Mitchell Anderson)coreTechnology or IntegrationAnderson Podiatry, headed by Mitchell Anderson, utilises rooms at both HealthMint Cranbourne and Croydon practices on alternating Tuesdays, providing podiatry care including lower limb musculoskeletal injuries, sports rehabilitation, general nail and dermatological care, and biomechanical assessments.
• GlynnMIND Clinic (Teegan Bonham, Dietitian)secondaryTechnology or IntegrationTeegan Bonham, a dietitian working with GlynnMIND Clinic, provides dietetics services at HealthMint Croydon, supporting patients with nutrition-related health concerns including diabetes, gut health, allergies, and paediatric feeding issues.
• Steady Way Psychology (Jonathan Hellier, Psychologist)secondaryTechnology or IntegrationJonathan Hellier operates Steady Way Psychology from HealthMint Croydon, supporting adults with anxiety, trauma, stress, sleep difficulties, depression, and interpersonal challenges using a person-centred and existential therapeutic approach.
• eRx Script ExchangecoreTechnology or IntegrationeRx Script Exchange is an Australia-wide electronic prescription gateway enabling HealthMint GPs to send prescriptions securely via email or SMS. The system connects doctors, patients, and pharmacists nationally, reducing dispensing errors and improving medication safety.
• HotDoccoreTechnology or IntegrationHotDoc provides the online booking platform integrated into HealthMint's website and app, enabling 24/7 appointment booking, Quick Repeat requests for repeat prescriptions and referrals, and pre-authorisation of payment to streamline the patient experience.
• Casey Hospital and Frankston HospitalcoreStrategic or Co-development PartnerHealthMint's shared antenatal care program operates in partnership with Casey Hospital and Frankston Hospital, where pregnant women receive some antenatal appointments at hospital and others with their HealthMint GP, providing continuity of care close to home.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Healius Limited: ASX-listed Australian healthcare group operating medical centres and pathology services nationwide. Comparable in primary care clinic model and integrated services, though at much greater scale and with a corporate structure.
• Sonic Healthcare: Global diagnostics company that owns IPN Medical Centres, one of Australia's largest corporate GP networks. Highly comparable multi-site clinic footprint and integrated pathology/primary care model.
• Medibank: Major Australian private health insurer that has expanded into primary care delivery via GP clinics and telehealth services. Represents an incumbent with capital and patient-flow advantages.
• Bupa Australia: Australian health insurer with selected primary care and dental delivery assets. Adjacent incumbent with growing interest in integrated primary care delivery.

Direct peers

• IPN Medical Centres: Australia's largest corporate GP network with a multi-site clinic model serving similar patient segments with similar general practice and allied health offerings. Closest direct corporate-clinic peer to HealthMint.
• SmartClinics (now Family Doctor): Australian GP clinic chain operating across multiple states with a similar partnership-style growth model and comparable private-billing structure.
• MyHealth Medical: Australian GP clinic chain expanding via a partnership model across multiple states. Comparable in offering bulk-billed and private services, on-site pathology, and allied health.
• ForHealth Group: Major Australian corporate healthcare provider operating GP clinics and day hospitals. Comparable multi-site primary care footprint and integrated allied health offering.
• Better Medical: Australian corporate GP group growing via clinic partnerships and acquisitions. Closely comparable partnership-driven expansion playbook and patient-experience positioning.
• Doctors on Demand: Australian telehealth platform providing GP consultations on demand. Comparable to HealthMint's telehealth arm and emerging competitor for low-acuity GP demand.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCiHP3uVk6I2LcuGODsVOcoQ
• Facebookfacebook.com/HealthMint
• LinkedInau.linkedin.com/company/healthmint
• Instagraminstagram.com/healthmint/?hl=en
• Xx.com/healthmintmc

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthMint