New Dynamic
New Dynamic, LLC is a 100% specialized Microsoft Solutions Partner implementing Dynamics 365 Customer Engagement and Power Platform for mid-market and enterprise customers across construction, manufacturing, healthcare, food & beverage, and financial services, with a proprietary AppSource solution (Dynamic FRM™) for formula and recipe management.
- Company typePrivate
- Founded2020
- HeadquartersOverland Park, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What New Dynamic does
New Dynamic, LLC is a privately held, Kansas-based Microsoft Solutions Partner founded in 2020 by Jeff Ney, a former PSC Group Partner with 19 years of Dynamics 365 experience. The firm is a 100% specialist in Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Contact Center, Customer Insights/Marketing, and Field Service) and the Power Platform (Power Apps, Power Automate, Power Pages, Power BI, Dataverse). It also owns a trademarked, AppSource-listed proprietary solution, Dynamic FRM™, which provides formula, recipe, allergen, and supplier management for food & beverage, CPG, and manufacturing customers.
The business model is predominantly professional services: implementation, optimization, deployment planning, health checks, AI opportunity labs, and agentic sales transformation engagements delivered on a quote-based, multi-year or annual contract basis. Recurring revenue is generated through Dynamic FRM™ licensing on Microsoft AppSource, and the company also resells complementary ISV integrations (Inogic, eOne/SmartConnect, North52, ClickLearn). GTM is enterprise and mid-market focused, sales-led from the Overland Park, KS headquarters, and supported by an active thought-leadership content engine (blog, monthly Dynamics 365 Insider newsletter, webinars, conferences).
The company serves a diversified customer base across construction (Koester Construction, JE Dunn, J.C. Anderson), manufacturing (Sub-Zero Group, Maxi-Lift, General Equipment & Supplies, Hodgdon), healthcare (CorVent Medical, Pate Rehabilitation, Captify Health), food & beverage (Snack Innovations, Phusion Projects, TiNDLE Foods, Tillamook), and financial services (CrossPoint Capital). It has earned Inc. 5000 (No. 4605 in 2025) and Inc. Regionals: Midwest (2025, 2026; No. 90 in 2026) recognition, with 67% three-year revenue growth (2021–2024), and multiple Kansas City Business Journal Best Places to Work honors.
New Dynamic firmographics
Firmographics- Name
- New Dynamic
- Legal name
- New Dynamic, LLC
- Website
- https://newdynamicllc.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- New Dynamic, LLC is a 100% specialized Microsoft Solutions Partner implementing Dynamics 365 Customer Engagement and Power Platform for mid-market and enterprise customers across construction, manufacturing, healthcare, food & beverage, and financial services, with a proprietary AppSource solution (Dynamic FRM™) for formula and recipe management.
- Ownership category
- akta.pro rank
New Dynamic industry classification
Industry- Product category
- Microsoft Dynamics 365 CRM Consulting and Implementation
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- CRM Implementation & Customization Services (BPAEAGAC)
- akta.pro secondary industries
- CRM Managed Services & Support (BPAEAGAD), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)
Keywords
Where New Dynamic is headquartered
LocationHeadquarters
- HQ city
- Overland Park
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
New Dynamic business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Dynamics 365 Implementation Services: Core professional services revenue from planning, deployment, and optimization of Microsoft Dynamics 365 Customer Engagement environments. Includes discovery, configuration, customization, data migration, integration, and go-live support.
- Consulting Services: Advisory and consulting engagements including Vision and Value Workshops, Deployment Planning, Health Checks, AI Opportunity Labs, and Power Apps Development. Billed as professional services engagements.
- Dynamic FRM™ Licensing: Formula and Recipe Management software solution available on Microsoft AppSource. Generates licensing revenue from product lifecycle management capabilities for food, beverage, and manufacturing sectors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Vision and Value Workshop |
| Other | Multi-year contract | Dynamics 365 Deployment Planning |
| Other | Annual | D365 Health Check |
| Other | Multi-year contract | D365 AI Opportunity Lab |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
New Dynamic product offering
Product offeringCore offering
New Dynamic is a Microsoft Solutions Partner that provides consulting, implementation, and optimization services for Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Contact Center, Customer Insights/Marketing, Field Service) and the Microsoft Power Platform. The company delivers the full CRM lifecycle — discovery workshops, deployment planning, configuration, customization, data migration, integration, AI enablement via Copilot, and post-go-live health checks. In addition to professional services, New Dynamic sells Dynamic FRM™, a proprietary formula and recipe management application for food, beverage, CPG, and manufacturing customers, distributed through Microsoft AppSource.
Product overview
New Dynamic is a Microsoft Solutions Partner specializing exclusively in Microsoft Dynamics 365 Customer Engagement and Power Platform. The core offering consists of Dynamics 365 CE applications (Sales, Customer Service, Contact Center, Customer Insights/Marketing, and Field Service) built on Dataverse, enhanced with Microsoft Copilot AI capabilities. The product portfolio includes proprietary add-on Dynamic FRM™ for formula and recipe management in manufacturing, Power Apps development services, and AI-focused offerings like the D365 AI Opportunity Lab and Agentic Sales transformation service. Services span the full CRM lifecycle from Vision and Value Workshops and Deployment Planning through Health Checks and ongoing optimization.
Differentiator
Problem solved
Functional benefit
Brands
- Dynamic FRM™: Formula and recipe management solution built on Microsoft Dynamics 365 platform, designed for food and beverage manufacturers to manage product lifecycle, formulations, and related processes.
Products and services
- Dynamics 365 Sales Implementation Implementation, configuration, and customization of Microsoft Dynamics 365 Sales for enterprise and mid-market sales organizations needing pipeline management, forecasting, and Copilot-enabled seller productivity.
- Dynamics 365 Customer Service Implementation Deployment of Dynamics 365 Customer Service for omnichannel support operations, including AI case summarization, sentiment analysis, and real-time visibility.
- Dynamics 365 Contact Center Implementation Implementation of Dynamics 365 Contact Center, an AI-supported omnichannel contact center solution unifying voice, chat, SMS, and digital channels with real-time insights and workforce management.
- Dynamics 365 Customer Insights (Marketing) Implementation Deployment of Dynamics 365 Customer Insights for customer journey orchestration, AI-predictive lead and engagement scoring, and personalized marketing automation.
- Dynamics 365 Field Service Implementation Deployment of Dynamics 365 Field Service for AI-driven scheduling, predictive maintenance, and IoT-enabled frontline service operations.
- Dynamic FRM™ Proprietary formula and recipe management application built on Microsoft Dynamics 365 for food and beverage, CPG, and manufacturing organizations needing product lifecycle management, allergen control, and supplier visibility. Distributed via Microsoft AppSource as a subscription-based software product.
- Power Apps Development Rapid line-of-business application development on Microsoft Power Platform using Dataverse for custom enterprise solutions.
- Vision and Value Workshop Strategic discovery workshop using design thinking to establish CRM project goals and create a blueprint for customer engagement transformation, sold as a standalone professional services engagement.
- Dynamics 365 Deployment Planning Risk mitigation and implementation planning service for CRM deployment or upgrade projects with custom implementation roadmaps.
- Dynamics 365 Health Check Analysis service assessing Dynamics 365 performance, identifying optimization opportunities, and providing a roadmap for CRM improvement, including scorecard, quick wins, and roadmap recommendations.
- D365 AI Opportunity Lab One- to two-day workshop identifying high-impact AI use cases, evaluating data readiness, and creating an actionable AI adoption roadmap for Dynamics 365 Customer Engagement.
- Agentic Sales Service AI-driven sales transformation service combining autonomous AI agents with human expertise for lead research, qualification, and hyper-personalized customer engagement across Dynamics 365.
Quantifiable outcome
- Reduced quote times from 2 days to 2 hours for General Equipment & Supplies
- +2 more outcomes
Companies that use New Dynamic
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles4 records
New Dynamic technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability10 records
Feature3 records
New Dynamic partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- MicrosoftcoreNew Dynamic is a certified Microsoft Solutions Partner with proven track record of Microsoft Dynamics 365 Customer Engagement implementation success. The partnership focuses exclusively on Dynamics 365 CE and Power Platform, enabling deep specialization and expertise delivery for client engagements.
- ClickLearnminorClickLearn captures work processes in enterprise software and auto-produces learning content in 7 formats and 45 languages, creates customizable e-learning portals, and keeps documentation current with automatic updates. New Dynamic partners with ClickLearn for training and documentation solutions.
- emfluenceminorDigital marketing agency partner helping with marketing automation and customer engagement strategies. Emphase mission is to understand customers and meet them where they want to be met.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
New Dynamic competitors and assessment
Company assessmentOthers
- ClickLearn: ClickLearn is a Dynamics 365 documentation and training content automation partner. It is a current alliance partner of New Dynamic rather than a direct competitor, but occupies the same Microsoft CE ecosystem and offers adjacent enablement solutions bundled into D365 implementations.
Broad incumbents
- Avanade: Avanade is a joint Accenture-Microsoft venture and one of the largest global Microsoft technology consultancies. It competes for the same Dynamics 365 CE engagements as New Dynamic but bundles Microsoft ERP, Azure, and Copilot capabilities at enterprise scale, often absorbing mid-market accounts seeking a single-vendor partner.
- RSM US: RSM US is a global audit, tax, and consulting firm with a substantial Microsoft Dynamics 365 CE practice. It targets the same mid-market enterprise segment as New Dynamic, typically bundled with audit/tax advisory relationships—a different GTM but overlapping client base.
- Slalom: Slalom is a global consulting firm with a significant Microsoft practice spanning Dynamics 365, Power Platform, and Azure. While not exclusively focused on Dynamics 365, its regional delivery model and mid-market orientation overlap directly with New Dynamic's target customer profile.
- Accenture Microsoft Business Group: Accenture's Microsoft Business Group is the largest global SI for Microsoft technologies, including Dynamics 365 CE. It competes for enterprise-scale CRM transformation deals that often include change management, AI, and global rollout—work that is typically outside New Dynamic's delivery scope.
Direct peers
- JourneyTeam: JourneyTeam is a Microsoft Gold Partner specializing in Dynamics 365 CE, Power Platform, and modern workplace implementations. It is one of the closest peers to New Dynamic in terms of size, CE specialization, and target customer base, though it is more diversified across Microsoft workloads.
- Sikich: Sikich is a Top 100 US accounting and technology firm with a Dynamics 365 CE and Power Platform practice. Its mid-market focus on ERP-adjacent CRM implementations places it in direct competition with New Dynamic's Microsoft ERP partner channel.
- Hitachi Solutions: Hitachi Solutions is a global Microsoft Dynamics 365 partner offering implementation, consulting, and add-on solutions across CE, F&O, and Business Central. It directly competes with New Dynamic for mid-market and enterprise CRM implementations, with significantly greater headcount and international reach.
- Alithya: Alithya is a North American Microsoft Dynamics 365 partner providing CE, F&O, and Business Central implementation services. It competes with New Dynamic for mid-market CRM transformation engagements and offers similar thought leadership content and managed services.
Emerging players
- Inogic: Inogic is a Microsoft Gold ISV Partner and Dynamics 365 CRM-focused app developer (Click2Clone, Maplytics) with 75+ techno-functional members. New Dynamic already partners with Inogic, but the firm is also a peer in extending Dynamics 365 CE capabilities for clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
New Dynamic social profiles
Digital presenceNew Dynamic financial estimates
Financial estimateRevenue estimate
Valuation estimate
New Dynamic leadership team
Management profileNumber of profiles
Profiles10 records
New Dynamic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
New Dynamic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about New Dynamic
What does New Dynamic do?
New Dynamic is a Microsoft Solutions Partner that provides consulting, implementation, and optimization services for Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Contact Center, Customer Insights/Marketing, Field Service) and the Microsoft Power Platform. The company delivers the full CRM lifecycle — discovery workshops, deployment planning, configuration, customization, data migration, integration, AI enablement via Copilot, and post-go-live health checks. In addition to professional services, New Dynamic sells Dynamic FRM™, a proprietary formula and recipe management application for food, beverage, CPG, and manufacturing customers, distributed through Microsoft AppSource.
Is New Dynamic a public or private company?
New Dynamic is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was New Dynamic founded?
New Dynamic was founded in 2020. It employs 11 to 50 people.
Where is New Dynamic based?
New Dynamic is headquartered in Overland Park, United States, in the North America region.
How does New Dynamic make money?
Three revenue lines are on record. Dynamics 365 Implementation Services are the primary driver. The others are consulting Services and dynamic FRM™ Licensing.
Who are New Dynamic's main competitors?
ClickLearn is listed as an others. Broad incumbents are Avanade, RSM US, Slalom and Accenture Microsoft Business Group. Direct peers are JourneyTeam, Sikich, Hitachi Solutions and Alithya. Inogic is listed as an emerging player.
Does New Dynamic have an API?
No public API is recorded for New Dynamic.
What industry is New Dynamic in?
New Dynamic's product category is Microsoft Dynamics 365 CRM Consulting and Implementation. Its primary akta.pro industry code is BPAEAGAC, CRM Implementation & Customization Services, with a secondary code of BPAEAGAD, CRM Managed Services & Support. Its NAICS code is 54151 and its SIC code is 7370.