What Integrated Skills does

Integrated Skills Limited (ISL) is a UK-based software provider founded in 1993, specializing in route optimization, navigation, and operational management software primarily for the waste management and public sector markets. The company has developed a portfolio that includes its flagship cloud-based SmartSuite platform (launched 2021), RouteSmart (GIS-based route optimization built on Esri ArcGIS), Navigator (in-cab navigation), Fusion (operations management), MobileDock (event security and inbound logistics), Performance Manager (job/asset/contract management), Emergencyworx (incident management), Trafficworx (highway management), and a Routing-as-a-Service (RaaS) API. The underlying technology stack combines proprietary routing algorithms with Esri's ArcGIS, Ordnance Survey, and HERE Technologies mapping data, delivered as a combination of cloud-hosted software and on-vehicle hardware integrations.

The company serves over 75 UK local authorities as well as international public sector and logistics clients across Germany, the Middle East (UAE, Bahrain, Lebanon, Oman, Qatar, Kuwait), Switzerland, Latvia, Jersey, Guernsey, and the Falkland Islands. Named customers include Newcastle City Council, Gateshead Council, Colchester, Bradford MDC, Greater Cambridge Shared Waste, Oadby & Wigston, Zero Waste Scotland, Swiss Post, DX Group, Morrison Data Services, Bee'ah, Averda, Government of Jersey, Isle of Man Post Office, and Ubico. Revenue is generated through software licensing and subscriptions (recurring), professional services and consultancy, and public sector framework procurement, typically under multi-year contracts. The company operates as an Employee Owned Trust (transitioned 2023), employs 11-50 people, and is headquartered in Leeds, UK, with a German subsidiary established in Leipzig in 2023.

Name

Integrated Skills

Legal name

Integrated Skills Limited

Website

https://integrated-skills.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Integrated Skills Limited is a UK-based software provider founded in 1993 that delivers route optimization, navigation, and operational management software primarily to UK local authorities and public sector waste management clients across multiple international markets.

Ownership category

akta.pro rank

Product category

Waste Management and Route Optimisation Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Support Activities for Transportation (488)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Fleet, Asset Tracking & Telematics Location Platforms (BPAMANAF)

akta.pro secondary industries

GIS & Spatial Data Management Platforms (BPAMANAK), Data Integration, APIs & Telematics Data Platforms (TLABAJAM)

Keywords

• Route optimization software
• Waste management software
• GIS route planning
• Municipal fleet management
• Logistics route optimization

Headquarters

HQ city

Harrogate

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing & Subscriptions: ISL generates revenue primarily from software licensing and subscriptions for its RouteSmart, SmartSuite, Fusion, Navigator, and MobileDock platforms. Software is sold to local authorities, logistics operators, and environmental services companies as cloud-based or desktop solutions.
2. Professional Services & Consultancy: Revenue is also earned from consulting and professional services including route optimisation project delivery, GIS consultancy, waste planning and permitting, waste composition analysis, and training. ISL provides both 'software as a service' and 'software as a service plus professional services' engagement models.
3. Public Sector Framework Procurement: ISL is listed on UK public procurement frameworks (G-Cloud 14, WRAP Framework FRA072, Scotland Excel) allowing public sector organisations to purchase products and services from pre-qualified suppliers. This provides a structured procurement channel for recurring software and service revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Integrated Skills develops and sells cloud-based and on-premise route optimisation and waste management software for local authorities, parcel and postal operators, and logistics companies. Its flagship offerings are the RouteSmart GIS-based route optimisation engine (built on Esri ArcGIS) and SmartSuite, a unified waste, recycling, street cleansing, and winter-maintenance operations platform, complemented by Navigator in-cab navigation, Fusion depot operations, MobileDock event security, and Performance Manager for job and contract management. The company also delivers consulting services including route optimisation, GIS consultancy, waste planning, permitting, and waste composition analysis.

Product overview

Integrated Skills offers a portfolio of route optimisation and waste management software solutions. The core platform is SmartSuite (launched 2021), a unified cloud-based platform for waste, recycling and environmental services operations. SmartSuite integrates with RouteSmart, the company's flagship GIS-based high-density route optimisation software built on Esri ArcGIS technology, which handles strategic and operational routing. Supporting products include Navigator (in-cab driver navigation), Fusion (real-time route monitoring and operations management), Performance Manager (job/asset/contract management), MobileDock (event security and inbound logistics), RaaS (cloud-based API routing), Emergencyworx (incident management), and Trafficworx (highway coordination). The suite covers waste management, street cleansing, winter maintenance, parcel delivery, utilities meter reading, and event logistics sectors.

Differentiator

Problem solved

Functional benefit

Brands

• SmartSuite: Cloud-based waste management software platform providing in-cab functionality, back-office management, and route optimisation for local authorities and waste operators.
• RouteSmart
• Navigator
• Fusion
• Performance Manager
• MobileDock
• Emergencyworx
• Trafficworx
• Bin2Day

Products and services

• SmartSuite SmartSuite is Integrated Skills' flagship cloud-based waste management platform providing a unified view of waste, recycling, street cleansing, winter maintenance, and related services. It integrates back-office planning with real-time in-cab updates, live dashboards, mobile apps, contract management, billing, and automated reporting for local authorities and waste operators.
• RouteSmart RouteSmart is a GIS-based high-density route optimisation software built on Esri ArcGIS technology. It enables property-level precision routing for waste collection, street cleansing, winter maintenance, parcel delivery, and utility meter reading operations with sophisticated spatial modelling and scenario planning.
• Navigator Navigator is an in-cab driver navigation system that guides drivers along RouteSmart-optimised routes with turn-by-turn directions, spoken prompts, service verification, GPS tracking, and two-way messaging between drivers and back-office staff.
• Fusion Fusion is an online operations management system that enables depot teams to monitor route progress in real time, compare planned versus actual routes, view incidents and service reports from drivers, and manage day-to-day operations with live service dashboards; the Fusion API exposes this data to customer service and corporate systems.
• MobileDock MobileDock is a security and scheduling platform for inbound logistics and event venue management, supporting Martyn's Law (Protect Duty) compliance with risk assessments, emergency preparedness, incident logging, staff training, CCTV integration, access control, and multi-agency coordination.
• RouteSmart RaaS (Routing-as-a-Service) RouteSmart RaaS delivers RouteSmart's advanced route optimisation via a cloud-based API model, enabling organisations to embed sophisticated routing logic into existing systems for dynamic re-routing, complex constraint management, and performance analytics without heavy upfront infrastructure.
• Performance Manager Performance Manager is a job, asset, and contract management system designed for environmental services operations, enabling management of work orders, assets, and service contracts, and used by government ministries such as the Kingdom of Bahrain Ministry of Municipalities.
• Emergencyworx Emergencyworx is an incident management platform for roadwork and highway operations, helping organisations coordinate responses to emergency situations, with documented use by the Government of Jersey to coordinate response to Storm Goretti.
• Trafficworx Trafficworx is a roadwork and highway management solution for planning and coordinating road works and street work disruptions to minimise disruption through enhanced coordination.

Quantifiable outcome

• Documented savings of £248,000 total and £100,000+ annual fuel costs at Newcastle City Council
• +6 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature8 records

Partnerships

Four partnerships are on record, tiered core and minor.

• RouteSmart Technologies Inc.coreTechnology or IntegrationISL is the UK's exclusive partner for RouteSmart Technologies Inc., distributing and supporting the RouteSmart for ArcGIS route optimisation software and RouteSmart RaaS (Routing-as-a-Service) in the UK market. RouteSmart is built on Esri ArcGIS technology and is described as the world's leading GIS-based high-density route optimisation solution, used by over 75 UK local authorities.
• Esri Inc.coreTechnology or IntegrationEsri Inc. provides the underlying GIS (Geographic Information Systems) technology — ArcGIS — on which RouteSmart is built. ISL's route optimisation solutions rely on Esri technology for mapping, network analysis, and spatial modelling capabilities across all service sectors.
• Ordnance SurveycoreTechnology or IntegrationOrdnance Survey provides the authoritative mapping and geographic data used by ISL and its customers (local authorities) for route planning. ISL uses OS data (including PSMA — Public Sector Mapping Agreement data) to validate addresses, road networks, and service locations. Several case studies (Newcastle, Gateshead, Colchester) specifically cite OS data as foundational to route optimisation projects.
• Frith Resource ManagementminorStrategic or Co-development PartnerISL announced a partnership with Frith Resource Management to elevate Waste Composition Analysis (WCA) offerings to a strategic level, combining ISL's software platform capabilities with Frith's WCA expertise for local authority clients.

Scale indicators15 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• RouteSmart Technologies: RouteSmart Technologies is the developer of the RouteSmart for ArcGIS engine that Integrated Skills distributes under UK exclusivity. It is the closest comparable in routing technology and adjacent verticals (postal, waste, utilities), making it both a partner and the natural global direct peer for ISL.
• Wise Systems: Wise Systems provides AI-driven route optimisation and dispatch software for fleets in last-mile delivery, logistics, and field services. It competes for the same route-optimisation software budgets as ISL's SmartSuite and RouteSmart in parcel/logistics and field service contexts.
• OptimoRoute: OptimoRoute is a cloud route optimisation and scheduling platform used by delivery, field service, and waste collection operators. It is a direct SaaS peer competing for similar route-optimisation use cases, though typically at smaller scale than ISL's high-density routing workloads.
• Routific: Routific offers route optimisation software for delivery and pickup fleets, including waste and recycling operators. It overlaps with ISL on route optimisation logic and last-mile/municipal delivery customers, though it focuses on smaller fleets than ISL's high-density municipal deployments.

Broad incumbents

• Samsara: Samsara is a broad IoT/fleet management platform offering telematics, vehicle tracking, and operations dashboards that overlap with ISL's Navigator, Fusion, and telematics integrations. As a much larger, public incumbent, it competes for the same operational visibility budgets in local authorities and logistics fleets.
• Verizon Connect: Verizon Connect provides fleet management, telematics, and dispatch software for commercial and public-sector fleets. It competes for the same fleet optimisation and in-cab monitoring budgets as ISL across logistics and municipal fleets, but as part of a broader portfolio rather than specialised routing.
• Geotab: Geotab is a major fleet telematics and vehicle data platform serving enterprise and government fleets. Its vehicle tracking and analytics capabilities intersect with ISL's Navigator and Fusion modules, making it a broad incumbent peer in the fleet optimisation stack.
• Descartes Systems Group: Descartes provides logistics technology including route planning, telematics, and fleet management. It overlaps with ISL in postal/parcel route optimisation and fleet telematics, but as a much larger incumbent serving a broader logistics software portfolio.
• PTV Group: PTV Group provides transportation planning, route optimisation, and logistics software used across public and commercial transport. It is a comparable broad incumbent to ISL in route optimisation, particularly for municipal and postal service planning.
• Trimble Maps (formerly ALK Technologies): Trimble Maps (formerly PC*MILER) provides commercial vehicle routing, mileage, and map data that overlaps with ISL's RouteSmart GIS-based routing on Esri ArcGIS. It is a relevant mapping/routing peer for fleet and logistics customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/IntegratedSkill
• YouTubeyoutube.com/channel/UC0kEAVK0sXwqOas0GDuTD1Q
• LinkedInlinkedin.com/company/integrated-skills-ltd
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integrated Skills