What AIVA does

AIVA (legally Marketers LLC dba AIVA) is a US-headquartered, Florida-registered private company that sells subscription-based AI-augmented virtual assistant teams to small businesses and eCommerce brands. Its core offering bundles access to a managed team of marketing, design, SEO, AI automation, and operations specialists, primarily delivered from a Philippines delivery hub in Makati with US-based sales and client partnership coverage from Orlando. The platform includes two branded AI products: AIVA Voice AI (an "AI Employee" voice agent that handles inbound calls, qualifies leads, and schedules meetings) and AIVA Chatbot AI ("AVA," a multi-channel chatbot for lead capture and follow-up). Both AI products are explicitly powered by third-party AI providers, namely OpenAI and Anthropic, rather than proprietary models. AIVA also operates three internal service divisions — Marketers.ph (marketing execution), WebsiteDesigners.ph (web design), and AIAgents.ph (AI automation services) — and offers a free AI Cost Savings Calculator as a mid-funnel lead qualification tool.

The business model is a sales-led, B2B subscription motion targeting SMBs and entrepreneurs. Three monthly tiers — Flex at $1,421, HyperGrowth at $2,061, and Lightspeed at $4,480 — bundle an entire specialist team under one recurring contract, positioned as costing less than a single in-house hire. The go-to-market relies on direct consultation via a toll-free number (888-242-4096) and free 30-minute "AI Success Call" demos, supplemented by an SEO-driven content blog and earned media placements in Yahoo, Fox, ABC, USA Today, and Daily Herald. The company is privately held, bootstrapped, and founder-owned by Marc Vitorillo, with no disclosed external funding rounds, acquisitions, or institutional investors.

The company serves primarily small business owners, eCommerce brands, and early-stage startups that lack the budget or appetite to hire in-house specialists and seek to outsource marketing, SEO, paid media, web design, and AI automation under a single vendor. Customer logos visible on the website (FastBlast, Trans, Namil, Hugsy, Vita, Dee, Carter, PA2) are all small businesses, with FastBlast appearing to be an internal Marketers.ph affiliate rather than an external customer. Headcount sits in the 11-50 range, and the company maintains a leadership team including VPs of Client Partnerships, Paid Media, and Global Strategy alongside customer success, engineering, and design roles.

Name

AIVA

Legal name

Marketers LLC

Website

https://aiva.ph

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

AIVA (Marketers LLC) provides subscription-based AI-powered virtual assistant teams that combine AI automation with human specialists from the Philippines and USA to deliver marketing, SEO, design, paid media, and operations support for small businesses and eCommerce brands.

Ownership category

akta.pro rank

Product category

AI-Powered Virtual Assistant Services

NAICS

Software Publishers (513210), Telephone Call Centers (56142)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

akta.pro secondary industries

AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

Keywords

• AI virtual assistants
• Digital marketing services
• Business process outsourcing
• Conversational AI automation
• Voice AI solutions

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Subscription-based AI + VA Team Services: AIVA generates revenue through three tiered monthly subscription plans (Flex, HyperGrowth, Lightspeed) that bundle access to a managed team of AI-savvy virtual assistants and specialists including marketers, designers, SEO experts, AI specialists, and operations managers. All plans are billed monthly with flexible commitment structures. No free tier is offered; prospective customers can book a free consultation/demo but paid subscriptions begin at $1,421/month for the Flex plan.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

AIVA provides subscription-based managed teams that combine AI automation with human virtual assistants from the Philippines and USA to deliver marketing, sales, SEO, content, paid media, web design, AI chatbot/voice deployment, and customer service support for small businesses. The core AI products are AIVA Chatbot AI (AVA) for text-based lead engagement and AIVA Voice AI (AI Employee) for voice-based inbound handling and appointment scheduling, sold alongside the human specialist team bundled in monthly membership plans.

Product overview

AIVA is an AI-powered virtual assistant services provider that combines artificial intelligence with skilled human virtual assistants to help small businesses and entrepreneurs streamline operations. The product portfolio centers on two core AI solutions: AIVA Chatbot AI for text-based automated lead engagement and follow-ups, and AIVA Voice AI (AI Employee) for voice-based customer interactions including call handling and appointment scheduling. These are complemented by three specialized service divisions (Marketers.ph, WebsiteDesigners.ph, AIAgents.ph) and offered through three tiered membership plans (FLEX, HyperGrowth, Lightspeed) differentiated by service scope and team size. The company also provides a free AI Cost Savings Calculator as a lead generation tool.

Differentiator

Problem solved

Functional benefit

Brands

• Ava Voice AI: AI Employee solution that handles client inquiries, qualifies leads, schedules meetings, and manages appointments 24/7 through voice interactions.
• AVA (Chatbot AI)

Products and services

• AIVA Chatbot AI (AVA) AI-powered chatbot named Ava that captures, nurtures, and closes leads by engaging customers 24/7 via text, email, phone, and social media with sub-5-minute personalized follow-up. Handles live chats, automated nurture sequences, appointment scheduling, CRM integration, and payment collection within the platform, targeting small businesses seeking automated lead engagement.
• AIVA Voice AI (AI Employee / Ava Voice) Voice AI solution that handles inbound client inquiries, qualifies leads, schedules meetings, answers multiple concurrent calls, manages appointments, initiates voice surveys, and collects customer information for CRM integration, targeting small businesses needing 24/7 phone coverage without additional staff.
• AIVA Managed AI + Human Virtual Assistant Team Service Subscription-based managed team service bundling AI-savvy virtual assistants with specialized human experts (operations managers, digital marketers, SEO/AEO specialists, social media managers, graphic designers, web developers, media buyers) into monthly membership plans, targeting small business owners and eCommerce brands needing an outsourced multi-disciplinary team at the cost of one hire.

Quantifiable outcome

• 43% of sales opportunities lost due to slow or nonexistent follow-ups; AIVA's AI chatbot and AI Employee aim to address this through 24/7 automated engagement and sub-5-minute response times.
• +5 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• OpenAIcoreTechnology or IntegrationAIVA uses OpenAI as a third-party AI service provider to power its AI Products and automation features. User input, output, and personal information are shared with and processed by OpenAI to enable AI functionality within AIVA's services.
• AnthropiccoreTechnology or IntegrationAIVA uses Anthropic as a third-party AI service provider to power its AI Products and automation features, complementing OpenAI's capabilities within the AI Product ecosystem.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Smith.ai: Smith.ai provides AI-powered virtual receptionist and lead-intake services for small businesses and SMBs, combining live agents with AI chat/voice workflows. Directly comparable to AIVA's Voice AI Employee + AVA Chatbot AI bundle for the same SMB buyer.
• Wishup: Wishup sells subscription-based virtual assistant services to SMBs and entrepreneurs with bundled specialists across marketing, design, and operations. Same buyer profile, similar subscription model, and comparable "team for the cost of one hire" positioning to AIVA.
• Onlinejobs.ph: Onlinejobs.ph is a Philippines-based marketplace connecting SMBs with Filipino virtual assistants for marketing, design, and operations work. Same core delivery geography as AIVA's Makati hub, targeting the same entrepreneur buyer with remote specialist labor.
• MyOutDesk: MyOutDesk provides subscription-based virtual assistant services for SMBs across admin, marketing, and sales functions with primarily Philippines-based delivery. Directly comparable subscription model and SMB target to AIVA's Flex/HyperGrowth/Lightspeed tiers.
• Helpware: Helpware delivers outsourced customer support, back-office, and content moderation with a mix of AI tooling and human agents from nearshore geographies. Comparable AI-augmented human-services model targeting SMB and mid-market buyers similar to AIVA.

Broad incumbents

• TaskUs: TaskUs is a large publicly traded BPO provider offering outsourced customer experience, digital content, and AI-enabled support. Overlaps with AIVA's customer-service and back-office offerings but at significantly larger enterprise scale across multiple geos.
• Upwork: Upwork is a global freelance marketplace where SMBs can buy marketing, design, AI, and operations services a la carte. Competes with AIVA for the same SMB marketing/AI budget by offering self-serve sourcing instead of a managed bundled team.
• Intercom: Intercom is an AI-first customer service platform offering chatbots, voice, and agent-assist tools to SMB and mid-market companies. Directly competes with the AVA Chatbot AI / Voice AI portion of AIVA's bundle, albeit as standalone SaaS rather than a managed service.
• Freshworks (Freshdesk): Freshworks provides AI-enabled customer support, sales, and marketing software for SMBs. Overlaps with AIVA's customer-service and marketing automation offerings as a self-serve SaaS competitor without bundled human delivery.

Emerging players

• Bland AI: Bland AI provides an AI voice agent platform for SMBs to automate inbound/outbound calls, lead qualification, and scheduling — the same jobs AIVA's AI Employee handles. As a pure-software alternative, it could disintermediate AIVA's voice layer with self-service tooling.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/AIVA_ph
• Facebookfacebook.com/officialAIVA
• LinkedInlinkedin.com/company/aivaph
• Instagraminstagram.com/marketersllc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AIVA