Managed IT Solutions

What Managed IT Solutions does

Managed IT Solutions is a privately held Managed Service Provider founded in 2002 and headquartered in Roswell, Georgia, delivering flat-rate, subscription-based outsourced IT management to small and medium-sized businesses in the Atlanta metropolitan area. The company offers a unified portfolio across five categories: Managed IT Services (Managed Services, IT Consulting, Comprehensive IT Support, Co-Managed IT, and vCIO), Security Services (Network Security, Unified Threat Management, Content Filtering, Spam Protection, Email Encryption, Business Security), Cloud Computing Services (Cloud IT Solutions, Hosted Microsoft Exchange, Hosted Server/IaaS, Cloud Backup & File Sharing, Microsoft Azure integration), Data Services (Business Continuity/BDR and Disaster Recovery as a Service), and Software Services (Microsoft 365 and SharePoint). Underlying technology centers on Remote Monitoring and Management (RMM) infrastructure, image-based immutable backup appliances with off-site replication, UTM security appliances consolidating firewall, antivirus, spam, and content filtering, and cloud infrastructure delivered primarily through Microsoft Azure and hosted Exchange. The company packages industry-specific variants of these services for healthcare, legal, manufacturing, retail/hospitality, education, accounting, nonprofit, and point-of-sale environments.

Name

Managed IT Solutions

Legal name

Managed IT Solutions

Website

https://managedit.net

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Managed IT Solutions is a privately held Managed Service Provider based in Roswell, Georgia, offering flat-rate managed IT, security, cloud, backup/disaster recovery, and vCIO services to small and medium-sized businesses across multiple verticals in the Atlanta metropolitan area since 2002.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• Managed IT services
• IT consulting
• Cloud computing services
• Network security
• Backup disaster recovery

Headquarters

HQ city

Roswell

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services (Flat-Rate Subscription): Monthly flat-rate service plan providing enterprise-level IT support and solutions. Includes proactive monitoring, maintenance, security patches, updates, 24/7 support, and unlimited on-site support visits. Allows IT costs to become an affordable operational expense rather than unpredictable capital expenses.
2. Comprehensive IT Support: Computer and network support delivered at an affordable monthly rate based on hardware in place. Covers hardware analysis, repair, replacement, software licensing, and help desk support.
3. Industry-Specific IT Services: Specialized IT services tailored for specific verticals including healthcare (EMR/EHR), legal, manufacturing, retail, education, nonprofits, and point-of-sale systems. These may be bundled with managed services or provided as add-ons.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Managed IT Solutions is a Managed Service Provider (MSP) that delivers outsourced IT management, security, cloud, and backup/disaster recovery services to small and medium-sized businesses in the Atlanta, Georgia metropolitan area. Services are sold primarily under flat-rate monthly subscription plans covering proactive monitoring, help desk support, network security, cloud hosting, and strategic IT advisory (vCIO).

Product overview

Managed IT Solutions operates as a Managed Service Provider (MSP) offering a unified portfolio of IT services organized into five core categories. The core offering is Managed Services, which provides flat-rate outsourced IT management with proactive monitoring, security patching, and 24/7 support. This core service is complemented by IT Consulting, Comprehensive IT Support, Co-Managed IT, and vCIO services that together provide end-to-end technology management. Security services include Network Security/Unified Threat Management, Content Filtering, Spam Protection, Email Encryption, and Business Security solutions. Cloud services encompass Cloud IT Solutions, Hosted Microsoft Exchange, Hosted Server (IaaS), Cloud Backup & File Sharing, and Microsoft Azure integration. Data services include Business Continuity (Backup and Disaster Recovery) and Disaster Recovery as a Service (DRaaS). Software services cover Microsoft 365 and Microsoft SharePoint implementations. The company also offers industry-specific IT services for healthcare, legal, manufacturing, retail, education, accounting, and other vertical markets.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services

Quantifiable outcome

• Reduces technology-related downtime through proactive monitoring and maintenance
• +2 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationCertified expertise and integration capabilities with Microsoft product ecosystem including Microsoft 365, Azure cloud platform, Hosted Microsoft Exchange, SharePoint, and related Microsoft business productivity tools.
• Microsoft AzurecoreTechnology or IntegrationAzure cloud platform integration services providing scalable cloud infrastructure, analytics, data sharing, and application deployment capabilities for business customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Directive: US-based managed IT and cloud services provider serving SMB and mid-market clients with managed services, cloud, and security offerings. The same name appears referenced in the subject company's social media profiles, suggesting a closely comparable MSP operating model.
• CMIT Solutions: National franchise network of managed IT service providers targeting SMBs with flat-rate managed services, cybersecurity, and cloud support. Highly comparable service portfolio and SMB GTM motion to Managed IT Solutions.
• Corsica Technologies: Regional managed IT, cybersecurity, and cloud services firm serving SMB and mid-market clients with managed services, vCIO, and security offerings. Comparable service mix and SMB customer profile.
• Kelser Corporation: Managed IT services provider with flat-rate managed services, cloud, and cybersecurity focus on SMB and mid-market organizations. Directly comparable subscription model and service portfolio.
• ProSource Technology: Small/mid-market managed IT services firm offering managed services, cloud computing, and BDR. Directly comparable in target customer, service mix, and Atlanta/Southeast US focus.

Broad incumbents

• Ntiva: Larger managed IT services and cloud provider with managed services, cybersecurity, and cloud offerings for SMB and mid-market. Comparable flat-rate managed services and Microsoft cloud expertise, but with broader geographic coverage.
• NexusTek: Managed IT, cloud, and managed security services provider with SMB and mid-market focus. Overlapping managed services, Azure/M365 deployment, and BDR/DRaaS capabilities.
• Expedient: Larger managed services and cloud infrastructure provider offering managed hosting, DRaaS, and managed IT. Comparable cloud, BDR, and managed services capabilities, but with significantly broader infrastructure footprint.
• TPx Communications: National managed services and UCaaS provider with managed IT, security, and cloud offerings for SMB. Overlapping managed services and security capabilities, scaled much larger than the subject company.

Emerging players

• IT Freedom: Smaller managed IT services provider focused on SMB managed services, cloud, and support. Comparable SMB-focused managed services model and Microsoft cloud alignment, though at a different geographic scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mitchs345
• Facebookfacebook.com/Directive
• LinkedInlinkedin.com/companies/directive

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Managed IT Solutions