What Expertek Systems does

Expertek Systems, Inc. is a privately held information-technology firm headquartered in Marlborough, Massachusetts, founded in 1992 by Ken Mostello and Paul Sorrento as a Gold Certified Infor Channel and Solution Partner focused exclusively on wholesale distribution. The company resells and implements Infor CloudSuite Distribution (CSD), Infor Distribution SX.e, and Infor Distribution FACTS, extending these platforms with proprietary mobile applications (FieldOffice for iPad/iPhone, FieldRep), an AI-powered pricing analysis tool (CSD Workshop), and a portfolio of purpose-built integrations for shipping (StarShip), ecommerce (Adobe Commerce, Shopify, WooCommerce, Shopware), marketplace channels (Amazon, eBay, Walmart, Google via Listing Mirror and Rithum), and foodservice equipment quoting (AutoQuotes). All integrations are built on Infor ION technology and have been maintained for over two decades in some cases.

The company operates a multi-stream business model combining subscription or license-based revenue (ERP software, mobile apps, integration products), managed IT services (hosting, infrastructure, security, monitoring), and professional services (technology consulting, infrastructure design and deployment). Pricing is not publicly disclosed and is set via demos, consultations, and quote-based engagements.

Expertek serves wholesale distributors and light manufacturers — including SMB distribution companies, multichannel ecommerce-enabled distributors, and foodservice equipment distributors — primarily across the Northeast United States, with three co-founders/family-member executives (Ken Mostello as CEO, Paul Sorrento as COO, and Andrew Mostello as CTO since 2016) leading a company of 11–50 employees with no reported external institutional investment.

Name

Expertek Systems

Legal name

Expertek Systems, Inc.

Website

https://expertek.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Expertek Systems is an Infor Channel Partner providing Infor CloudSuite Distribution, SX.e, and FACTS ERP software, proprietary mobile applications, AI-powered ordering and pricing tools, and managed IT services to wholesale distributors and light manufacturers across the Northeast United States.

Ownership category

akta.pro rank

Product category

Distribution ERP Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC)

akta.pro secondary industries

ERP Managed Services & AMS (Application Management) (BPAEAGAB), ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• Wholesale distribution ERP
• Infor CloudSuite Distribution
• ERP integration services
• Distribution technology consulting
• Managed IT services

Headquarters

HQ city

Marlborough

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Software Sales and Licensing: Resale and implementation of Infor CloudSuite Distribution, Infor Distribution SX.e, and Infor Distribution FACTS ERP software. Revenue generated from software licensing, implementation services, and ongoing support contracts.
2. Integration Solutions: Proprietary integration products including Starship Integration, Marketplace Suite, Adobe Commerce Integration, and AutoQuotes Integration. Sold as standalone products or bundled with ERP implementations.
3. Mobile Applications: FieldOffice, FieldOffice for iPhone, and FieldRep mobile applications providing mobile ERP access and AI-powered ordering capabilities.
4. Managed IT Services: End-to-end IT management including cloud hosting, network management, security, backup, disaster recovery, and proactive systems monitoring. Provided as outsourced IT department services.
5. Technology Consulting: Strategic consulting services including IT roadmap development, solution design, deployment, and operational optimization for distribution environments.
6. IT Infrastructure Services: Infrastructure design, deployment, and configuration including cloud platforms, secure hosting, network planning, data center architecture, and virtualization solutions.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Expertek Systems is a Gold Certified Infor Channel and Solution Partner that resells, implements, and supports Infor CloudSuite Distribution (CSD), Infor Distribution SX.e, and Infor Distribution FACTS ERP software for wholesale distributors and light manufacturers. The company extends these ERP platforms with proprietary mobile applications (FieldOffice, FieldRep), AI-powered pricing analysis (CSD Workshop), and purpose-built integrations for shipping (StarShip), eCommerce (Adobe Commerce, Shopify, WooCommerce, Shopware), marketplaces (Amazon, eBay, Walmart, Google via Listing Mirror and Rithum), and foodservice quoting (AutoQuotes). Expertek also delivers managed IT services, technology consulting, and IT infrastructure services as a full-service technology partner.

Product overview

Expertek Systems is an Infor Channel and Solution Partner offering a portfolio of ERP solutions and complementary technology products for wholesale distributors. The core offerings center on Infor CloudSuite Distribution (CSD), Infor Distribution SX.e, and Infor Distribution FACTS as the foundational ERP platforms. Expertek extends these platforms with proprietary mobile applications (FieldOffice for iPad/iPhone, FieldRep), AI-powered pricing analysis (CSD Workshop), and purpose-built integrations (eCommerce Integration, Marketplace Suite, StarShip Integration, Adobe Commerce Integration, AutoQuotes Integration) that connect Infor ERP with leading eCommerce platforms, shipping solutions, and marketplace channels. The company also provides managed IT services, technology consulting, and legacy system support. The product architecture follows a core-platform-plus-modules model where Infor ERP serves as the system of record, augmented by Expertek-developed add-ons and integrations for specialized distribution workflows.

Differentiator

Problem solved

Functional benefit

Products and services

• Infor CloudSuite Distribution (CSD) Modern cloud ERP platform built specifically for wholesale distribution, combining industry-rich functionality with real-time visibility, automation, and AI-powered insights for inventory, orders, purchasing, and operations. Implemented by Expertek for wholesale distributors seeking cloud ERP.
• Infor Distribution SX.e Enterprise ERP solution for wholesale distribution that helps improve productivity and adapt to changing market demands, with visibility across inventory, purchasing, sales, warehousing, and customer service. Targeted at enterprise wholesale distributors.
• Infor Distribution FACTS Affordable and reliable ERP solution for growing distribution companies, providing warehouse management, order entry, inventory control, financials, and service management capabilities. Targeted at small and mid-sized distributors.
• FieldOffice (iPad) Proprietary mobile ERP access application for iPad enabling sales reps to quote, sell, and service customers in real time directly from Infor CloudSuite Distribution or SX.e, with credit card tendering and barcode scanning capabilities. For distribution sales teams operating in the field.
• FieldOffice for iPhone Proprietary mobile ERP ordering application for iPhone bringing mobile ERP access to sales reps, enabling quote capture, order submission, inventory checking, and customer management from the device. For distribution sales reps needing on-the-go access.
• FieldRep Proprietary AI-powered conversational ordering solution for Infor CloudSuite Distribution enabling customers to check inventory, access pricing, and place orders through voice or text messaging without portals or passwords. Multi-lingual support. For distributors serving B2B customers placing orders conversationally.
• CSD Workshop Proprietary AI-powered pricing analysis solution that surfaces pricing patterns and margin opportunities in operational data, enabling informed pricing decisions with scenario modeling capabilities. For distribution sales and finance teams seeking to optimize margins.
• eCommerce Integration Proprietary integration framework connecting Infor CloudSuite Distribution or SX.e with eCommerce platforms such as Shopify, WooCommerce, Shopware, and Adobe Commerce, enabling real-time inventory sync, customer-specific pricing, order processing, and fulfillment workflows. For distributors operating eCommerce channels.
• Marketplace Suite Proprietary eCommerce integration solution connecting Infor CloudSuite Distribution to leading marketplaces via Listing Mirror and Rithum, supporting Amazon, eBay, Walmart, Google, and 400+ channels with real-time inventory sync, order capture, and dynamic price governance. For enterprise distributors selling on online marketplaces.
• StarShip Integration Proprietary shipping integration connecting Infor CloudSuite Distribution and SX.e with StarShip by V-Technologies, enabling multi-carrier shipping (UPS, FedEx, USPS, DHL, LTL), rate shopping, label printing, and tracking. For distributors managing outbound shipping operations.
• Adobe Commerce Integration Proprietary integration connecting Adobe Commerce (Magento) with Infor CloudSuite Distribution using Infor ION technology, enabling product catalog sync, inventory, pricing, and orders in real time with distribution-specific functionality. For distributors running Adobe Commerce as their eCommerce platform.
• AutoQuotes Integration Proprietary integration tool connecting AutoQuotes (AQ) with Infor CloudSuite Distribution and SX.e, automatically syncing AQ project data including specs, pricing, notes, and line items directly into Infor ERP. For foodservice equipment distributors using AutoQuotes for project quoting.
• Infor Legacy Solutions Ongoing support, integration expertise, and strategic guidance for organizations running legacy Infor SX.e and FACTS environments, including migration planning to Infor CloudSuite Distribution. For distributors operating legacy Infor ERP systems.
• Managed Services End-to-end IT management services providing proactive support, systems monitoring, and strategic guidance as an outsourced IT department, including cloud hosting, network management, security, backup, and disaster recovery. For small to mid-sized companies without in-house IT.
• IT Infrastructure Services IT infrastructure design, deployment, and configuration services including cloud and hybrid hosting, network planning, data center architecture, and enterprise network design. For organizations deploying or upgrading IT infrastructure.
• Technology Consulting Strategic technology consulting services for distributors including IT roadmap development, solution design, deployment, and operational optimization to align technology with business goals. For wholesale distributors and light manufacturers seeking technology strategy guidance.

Quantifiable outcome

• Up to 65% reduction in third-party parcel insurance costs through StarShip integration
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability8 records

Feature8 records

Partnerships

Six partnerships are on record, tiered flagship and core.

• InforflagshipChannel Partner/ Reseller/ DistributorGold Certified Infor Channel Partner and Solution Partner. Expertek specializes in implementing and supporting Infor CloudSuite Distribution (CSD), Infor Distribution SX.e, and Infor Distribution FACTS for wholesalers and distributors. Partnership combines decades of distribution expertise with purpose-built integrations and complementary solutions.
• V-Technologies (StarShip)coreTechnology or IntegrationStrategic integration partnership for StarShip shipping solution. Expertek has maintained and enhanced this integration for nearly 20 years, connecting StarShip seamlessly with Infor CloudSuite Distribution and SX.e for multi-carrier shipping, rate shopping, and label printing.
• Listing MirrorcoreTechnology or IntegrationIntegration partnership connecting Listing Mirror ecommerce platform with Infor CloudSuite Distribution. Enables real-time inventory protection, order capture, dynamic price governance, and multi-warehouse support for distributors selling on Amazon, eBay, and other marketplaces.
• Rithum (formerly ChannelAdvisor)coreTechnology or IntegrationIntegration partnership connecting Rithum marketplace platform with Infor CloudSuite Distribution. Provides access to over 400 channels for enterprise distributors with automated order ingest, inventory sync, and price harmonization capabilities.
• AutoQuotes (AQ)coreTechnology or IntegrationIntegration partnership for AutoQuotes foodservice equipment quoting platform. The integration automatically syncs AQ project data including specs, pricing, notes, and line items directly into Infor CloudSuite Distribution and SX.e, eliminating manual data entry for foodservice distributors.
• Adobe Commerce (Magento)coreTechnology or IntegrationIntegration partnership between Adobe Commerce (formerly Magento) and Infor CloudSuite Distribution. Built with Infor ION technology and context applications, providing seamless ecommerce-ERP connectivity with distribution-specific functionality including back-ordering, shipping integration, and sales tax reconciliation.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Blue Yonder: Supply chain and distribution planning platform that increasingly overlaps with Infor's distribution functionality. Relevant as an adjacent competitor for distributors modernizing their ERP + supply chain stack.
• Epicor Software: Major ERP vendor with Epicor Kinetic and Prophet 21 built specifically for distributors and manufacturers. Comparable as a direct competitor to Infor CSD in the mid-market distribution segment where Expertek's customers operate.
• SAP Business One: Mid-market ERP from SAP with a strong footprint among small and mid-sized distributors and wholesalers. Frequently evaluated alongside Infor CSD and SX.e in distribution ERP selection processes.
• NetSuite (Oracle): Cloud ERP platform with a strong distribution and wholesale-subscription customer base. While not an Infor product, it competes for the same distributor wallet share Expertek serves and is frequently considered alongside Infor CSD in deals.

Direct peers

• ERP Suites: Specialized Infor CloudSuite Distribution and SX.e implementation partner serving wholesale distribution clients. Closely comparable in vertical focus, proprietary integration offerings, and managed-services wrap.
• RKL eSolutions: Infor Channel Partner and CPA-backed consultancy that resells and implements Infor Distribution ERP (CSD, SX.e, FACTS). Directly comparable as a Gold-tier Infor partner serving distributors and manufacturers in the Mid-Atlantic and beyond.
• Stambaugh Ness: Infor Gold Channel Partner providing ERP implementation, integration, and managed services to distribution and manufacturing clients. Directly competes for the same distributor customers in overlapping US geographies.
• Aimco (American Infor Management Consulting): Long-standing Infor channel partner with a distribution and manufacturing ERP practice. Comparable as a regional Infor reseller implementing CSD/SX.e with custom integrations.
• Columbus Global: Large international Infor partner specializing in Infor CloudSuite implementations including Distribution and manufacturing verticals. Comparable business model (Infor resale + proprietary add-ons + managed services) but at significantly greater scale.

Emerging players

• Acumatica: Cloud-native ERP with a growing distribution edition (Acumatica Distribution Edition) and a large VAR partner network. Increasingly competing for mid-market distributors that Expertek also targets with Infor FACTS and CSD.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/expertek-systems-inc-
• Xx.com/expertekerp

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Expertek Systems