What Circle Care Center does

Circle Care Center is a Connecticut-based nonprofit community health center founded in 2011 and operated by The World Health Clinicians, Incorporated, delivering stigma-free primary care, sexual health, HIV treatment and prevention, gender-affirming care, therapy and counseling, pelvic health, and hepatitis C services. The center serves over 3,000 patients annually across two physical clinics in Norwalk and Glastonbury, CT, with a clinical staff that includes AAHIVS-certified HIV specialists (Dr. David Rubin, Dr. Kenneth Abriola, Dr. Trish Garton) and supporting nurse practitioners and licensed clinical social workers. The core care delivery is supported by a standard healthcare IT stack — electronic health records and the Healow (eClinicalWeb) patient portal for scheduling, refills, secure messaging, and bill payment — and the center participates in the statewide Connie health information exchange.

The business model combines professional fee billing across multiple insurance payors (Aetna, Anthem/Blue Cross, Cigna, ConnectiCare, Medicaid, Medicare, Oxford, United Health Care) with federal 340B Drug Pricing Program economics and an affiliated pharmacy, CCC Pharmacy, that handles same-day pickup, discreet free shipping, and auto-fill. Patient acquisition relies on community referral partnerships with LGBTQ+ and AIDS service organizations, organic social media, and a Patient Assistance Fund that subsidizes copays, labs, prescriptions, and transportation for underinsured or uninsured patients. The center's footprint expanded in late 2023 via a merger with Dr. Kenneth Abriola's Connecticut Health Care Group, LLC, which established the Glastonbury location and added Hartford-area reach. There is no evidence of AI/ML capability, external venture or private equity capital, or material revenue disclosure in the available data.

Name

Circle Care Center

Legal name

The World Health Clinicians, Incorporated

Website

https://circlecarecenter.org

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Circle Care Center is a Connecticut nonprofit community health center operating two clinics in Norwalk and Glastonbury that delivers stigma-free primary care, sexual health, HIV prevention and treatment, gender-affirming care, and behavioral health to over 3,000 patients annually.

Ownership category

akta.pro rank

Product category

Community Health Center — HIV, Sexual Health, and LGBTQ+ Primary Care

NAICS

Offices of Physicians (6211), Offices of Physicians (62111), Outpatient Mental Health and Substance Abuse Centers (621420), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

akta.pro secondary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

Keywords

• HIV specialty care
• Sexual health services
• Primary care clinic
• LGBTQ+ healthcare
• Gender-affirming care

Headquarters

HQ city

Norwalk

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Medical Services Revenue: Circle Care Center generates revenue through billing for medical services including primary care, HIV treatment and care, HIV prevention (PrEP/PEP), sexual health services, gender health, therapy and counseling, pelvic health, and Hepatitis C testing and treatment. Services are billed to insurance plans including Aetna, Anthem/Blue Cross, Cigna, ConnectiCare, Medicaid, Medicare, Oxford, and United Health Care.
2. 340B Drug Pricing Program: The organization participates in the federal 340B Drug Pricing Program, which allows the purchase of outpatient medications at reduced prices. This enables cost savings on prescriptions for eligible patients and supports the organization's financial sustainability while expanding patient care capabilities.
3. Pharmacy Services: Circle Care Center operates an affiliated pharmacy (CCC Pharmacy) providing prescription dispensing services. The pharmacy offers same-day pickup, discreet free shipping, and prescription auto-fill services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Circle Care Center delivers in-person clinical healthcare services from two Connecticut clinic locations in Norwalk and Glastonbury. Its core offering is a coordinated portfolio of stigma-free primary care, HIV treatment and prevention (including PrEP and PEP), sexual health and STI testing, gender-affirming care, mental health therapy and counseling, pelvic health, and Hepatitis C testing and treatment, supported by an on-site affiliated pharmacy (CCC Pharmacy), the federal 340B Drug Pricing Program, and a Patient Assistance Fund.

Product overview

Circle Care Center operates as a unified healthcare services organization offering a coordinated portfolio of clinical services centered on stigma-free primary care, sexual health, HIV prevention and treatment, and behavioral health. The core offering consists of seven clinical service lines (Primary Care, HIV Treatment & Care, HIV Prevention/PrEP & PEP, Sexual Health & Testing, Gender Health, Therapy & Counseling, Pelvic Health, and Hepatitis C Testing & Treatment) supplemented by three enabling services: a Patient Assistance Program for financial support, the 340B Drug Pricing Program for reduced medication costs, and an on-site CCC Pharmacy. A digital Healow Patient Portal provides patients secure access to health records, appointments, prescription refills, and provider communication. Services are delivered at two Connecticut locations (Norwalk and Glastonbury) and are coordinated through integrated care workflows, health information exchanges (Connie), and pharmacy-clinical collaboration.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive, judgment-free primary care for everyday health needs including checkups, preventive care, chronic disease management, and ongoing treatment, delivered in a stigma-free LGBTQ+-inclusive environment for adult patients in Connecticut.
• HIV Treatment & Care Expert long-term HIV treatment delivered by AAHIVS-certified HIV specialists, including ART medication management and lab monitoring (viral load, CD4 count, lipid panel, liver/kidney function) with ongoing adherence and clinical support for people living with HIV.
• HIV Prevention (PrEP & PEP) Pre-exposure prophylaxis (PrEP) in daily oral and injectable forms (every 2 or 6 months) and emergency post-exposure prophylaxis (PEP) within 72 hours of potential HIV exposure, with testing, ongoing lab monitoring, prevention counseling, and financial assistance programs for HIV-negative at-risk individuals.
• Sexual Health & Testing Confidential STI testing and treatment for HIV, chlamydia, gonorrhea, syphilis, herpes, and HPV, along with prevention education, vaccinations, and DoxyPEP for bacterial STI prevention, delivered in a non-judgmental setting for adult patients seeking discreet sexual wellness care.
• Gender Health Gender-affirming care for adults (18+) exploring or affirming gender identity, including primary care, STI screenings, HIV testing/treatment, PrEP/PEP, therapy/counseling, social service navigation referrals, insurance enrollment assistance, and help with document updates.
• Therapy & Counseling Inclusive mental health services including individual therapy, LGBTQ+-affirming support, stress and anxiety management, and life transitions and identity exploration counseling, with referrals offered for substance abuse or addiction treatment which is not provided on-site.
• Pelvic Health Compassionate pelvic health care including evaluation and support for pelvic pain, bladder and urinary health, wellness and preventative care, and personalized treatment planning for long-term pelvic health and comfort.
• Hepatitis C Testing & Treatment Confidential hepatitis C screening (antibody reflexes to viral load for all patients 18+), treatment support, ongoing monitoring, and compassionate follow-up care using modern highly effective treatment options for patients with or at risk of hepatitis C.
• CCC Pharmacy On-site affiliated prescription pharmacy operated by Circle Care Center (cccpharmacy.org) offering coordinated prescription filling, same-day pickup, discreet free shipping, prescription auto-fill, and financial navigation assistance, with reduced-cost 340B pricing available for eligible patients whose qualifying sexual health services and prescriptions were provided through Circle Care Center.

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Eight partnerships are on record, tiered minor, core and moderate.

• Triangle Community Center (TCC)minorOthersLocal community center providing social services, peer support, youth groups, substance abuse support, and case management. Referrals and collaborative relationship for LGBTQ+ community services.
• Mid Fairfield Aids Project (MFAP)minorOthersAIDS service organization providing rapid HIV/HEP C testing, housing for homeless, medical case management, food security, drug user health, transportation, and oral health services. Collaborative relationship for comprehensive patient care.
• Bridgeport Pride CenterminorOthersHub for LGBTQIA+ community providing comprehensive support services, diverse programming, and extensive resources for the Bridgeport area.
• New Haven Pride CenterminorOthersLeading LGBTQ+ nonprofit serving greater New Haven area with case management, support services, educational activities, youth empowerment, and community advocacy.
• Stamford CARESminorOthersProgram offering access to health and support services for children, adolescents, adults, and families living with HIV/AIDS in Stamford region.
• The Health CollectiveminorOthersOrganization empowering individuals of diverse sexual orientations, gender identities and expressions to lead healthy lives through health services, education, and advocacy.
• Healow (eClinicalWeb)coreTechnology or IntegrationPatient portal technology provider enabling secure access to medical records, appointment scheduling, prescription refills, secure messaging with care team, and online bill payment (Healow Pay). Practice code: BAFAAA.
• Compliancy GroupmoderateTechnology or IntegrationHIPAA compliance monitoring and certification services. Circle Care Center displays Compliancy Group compliance badges on website pages demonstrating HIPAA compliance.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Howard Brown Health: Howard Brown Health is a Chicago-based LGBTQ+ focused community health center providing primary care, HIV services, and gender-affirming care. Closely mirrors Circle Care's integrated stigma-free model at multi-site scale.
• Whitman-Walker Health: Whitman-Walker is a Washington, D.C.-based community health center specializing in LGBTQ+ care, HIV treatment and prevention, and gender-affirming services with an affiliated pharmacy. Directly comparable service portfolio and population focus.
• Apicha Community Health Center: Apicha is a New York City-based community health center serving Asian, Pacific Islander, and LGBTQ+ communities with primary care, HIV care, and PrEP. Comparable in mission, though with a different cultural emphasis.
• Mazzoni Center: Mazzoni Center is a Philadelphia-based health and wellness provider serving LGBTQ+ communities with primary care, HIV services, gender-affirming care, and behavioral health. Closely aligned service mix and population focus.
• Callen-Lorde Community Health Center: Callen-Lorde is a New York City-based federally qualified health center serving LGBTQ+ communities with primary care, HIV care, sexual health, and gender-affirming services. Directly comparable in clinical model and target population to Circle Care.
• Chase Brexton Health Care: Chase Brexton is a Maryland-based federally qualified health center providing LGBTQ+ affirming primary care, HIV specialty services, and behavioral health. Comparable in integrated care model and patient demographics.
• Fenway Health: Fenway Health is a Boston-based community health center specializing in LGBTQ+ primary care, HIV treatment and prevention, and behavioral health, with an affiliated pharmacy. It is the closest analog to Circle Care in mission, service mix, and operating model, just at significantly larger scale.

Emerging players

• Folx Health: Folx Health is a digital-first LGBTQ+ healthcare platform offering virtual primary care, HRT, PrEP, and STI testing. Comparable target population and service lines, but delivered via telehealth rather than physical clinics, posing competitive overlap.
• Plume: Plume is a virtual care platform specializing in gender-affirming hormone therapy for transgender adults. Competes with Circle Care's gender health service line in the same patient demographic through a direct-to-consumer telehealth model.

Broad incumbents

• AIDS Healthcare Foundation: AIDS Healthcare Foundation is the largest global HIV/AIDS service organization, operating clinics, pharmacies, and outpatient healthcare facilities across the U.S. Offers overlapping HIV treatment and PrEP services as part of a much broader portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CircleCareCenter
• LinkedInlinkedin.com/company/circlecarecenter
• Instagraminstagram.com/circlecarecenter

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Circle Care Center