Hinton & Associates

What Hinton & Associates does

Hinton & Associates is a privately held managed IT services provider founded in 1997 by George Hinton in Carlisle, Pennsylvania, and currently headquartered in New Cumberland, PA with a seven-person technical team. The firm delivers fully managed and co-managed IT services under a flat-fee subscription model, including network administration, server installation and migration, Microsoft 365 and Azure licensing and support, cybersecurity risk assessment and multi-factor authentication, disaster recovery planning, vendor management, and 24/7 remote and onsite support delivered by local, US-based certified technicians. Its core technology stack is built on Microsoft 365, Microsoft Azure, and conventional on-premise network and endpoint infrastructure rather than proprietary platforms.

The company targets five primary verticals: financial institutions, local government, police departments, professional services firms (architects, engineers, accountants, lawyers using AutoCAD, GIS, and QuickBooks), and small and medium-sized businesses across Central Pennsylvania, State College, PA, and Newark, Delaware. A material differentiator is staff possession of CJIS Level 4 clearance, which qualifies the firm to service law enforcement agencies handling Criminal Justice Information — a credentialing requirement most small MSPs cannot meet. The firm sells directly via phone (866-446-8667), email, live chat, and website contact forms, offering a free initial technology assessment as the top-of-funnel entry point. Revenue is generated through predictable monthly managed service fees; pricing is quote-based and not publicly disclosed. The company has made one acquisition (Computer Info Systems and Services in 2019) and operates without external funding.

Name

Hinton & Associates

Legal name

Hinton and Associates

Website

https://hintonassociates.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Communications Services, Nec (4899)

akta.pro industry

PRIMARYHDAIAGAJ

Network Monitoring, Assurance & Managed NOC Services (SLA Ops)

Hardware, Technology & Telecom/Telecommunications & Network Services/Private Networks & Managed Connectivity (Enterprise LTE/5G, Wi-Fi)

Keywords

• Managed IT services
• Co-managed IT support
• Cybersecurity services
• Microsoft 365 support
• Cloud infrastructure management

Headquarters

HQ city

New Cumberland

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Managed IT Services (Flat-Fee): Monthly flat-fee managed IT services providing predictable costs for clients, including network administration, disaster planning, software provisioning, and 24/7 support. This is the primary revenue stream offering a predictable monthly fee structure allowing clients to control and budget monthly IT service costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

Hinton & Associates provides flat-fee managed IT services to small and medium businesses, financial institutions, local governments, police departments, and professional services firms across Central Pennsylvania and Newark, Delaware. Core offerings include fully managed and co-managed IT support, 24/7 local technical support, Microsoft 365 and Azure administration, cybersecurity assessments with multi-factor authentication, remote support, and cloud support for compliance-driven data storage. Services are delivered by a local US-based team with CJIS Level 4 cleared staff.

Product overview

Hinton & Associates is an IT managed services provider offering a unified portfolio of technology solutions centered on managed and co-managed IT services. The core offerings include Managed IT Solutions (flat-fee, fully managed), Co-Managed IT Solutions (supplemental support for organizations with existing IT staff), 24/7 Local Tech Support, Microsoft 365 & Azure Services, Cybersecurity, Remote Tech Support, and Cloud Support. These services are delivered to clients across Financial Organizations, Local Government, Police Departments, Professional Services firms, and Small & Medium Businesses, with a focus on providing local, US-based support from Central Pennsylvania.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Solutions Fully managed IT services delivered under flat-fee pricing for organizations that need network administration, remote and onsite support, disaster planning and business continuity, software provisioning, and 24/7 monitoring to keep networks efficient and protected.
• Co-Managed IT Solutions Supplemental IT support for organizations that already have in-house IT staff, providing additional expertise, coverage during PTO, and shared IT responsibilities to extend the capabilities of the existing team.
• 24/7 Local Tech Support Round-the-clock technical support from certified technicians based in Harrisburg, PA, available 24 hours a day, seven days a week, covering cybersecurity, IT consulting, and general IT services for industries that require off-hours coverage.
• Microsoft 365 & Azure Services Installation, licensing, updates, and technical support for Microsoft 365, Microsoft Azure, Microsoft Office, QuickBooks, AutoCAD, and GIS software systems, including vendor management for these and other business-critical applications.
• Cybersecurity Cybersecurity services covering risk assessment, vulnerability identification, security gap documentation, multi-factor authentication implementation, and assistance with qualifying for cybersecurity insurance.
• Remote Tech Support Remote IT support services that enable organizations and remote employees to increase security and minimize downtime through secure remote access and remote troubleshooting.
• Cloud Support Cloud computing support and management services that help organizations minimize business disruptions and meet regulatory compliance requirements for data storage in cloud environments.

Quantifiable outcome

• Flat-fee model allows clients to control and budget monthly IT service costs
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Dataprise: Mid-Atlantic managed IT services and cybersecurity provider serving SMB and mid-market clients with 24/7 support and flat-fee offerings — directly comparable to Hinton's core managed IT, co-managed, and cybersecurity stack across a similar regional customer base.
• CMIT Solutions: Franchise-based managed IT services network targeting SMBs with managed IT, cybersecurity, and 24/7 support. Closely comparable model (subscription managed IT for SMBs and regulated verticals) at a similar local-market scale to Hinton.
• Corsica Technologies: Mid-Atlantic managed IT and cybersecurity MSP with a strong regulated-vertical footprint (financial services, government, healthcare). Comparable to Hinton in service mix (managed IT, co-managed, cybersecurity, compliance support) and vertical specialization.
• Cetron: Central Pennsylvania-based IT services firm offering managed IT, cloud, and cybersecurity to SMB and government clients. Direct geographic overlap with Hinton's Central PA focus and a near-identical service portfolio.
• NetWise IT: Regional managed IT services provider offering flat-fee managed IT, co-managed IT, cybersecurity, and cloud support to SMB clients. Comparable business model, service menu, and customer profile to Hinton.
• Marco Technologies: Midwest-based managed IT, cloud, and cybersecurity provider serving SMB and mid-market clients. Comparable in managed-IT-plus-cloud offering and vertical mix, though operating at a larger geographic scale.

Broad incumbents

• Konica Minolta Business Solutions U.S.A. Large diversified IT services and document management incumbent offering managed IT, cloud, and cybersecurity as part of a broader portfolio. Comparable in managed services capabilities but competes across multiple geographies and customer segments.
• CompuCom: National managed IT services and workplace solutions incumbent serving mid-market and enterprise clients. Overlaps with Hinton's managed IT, endpoint, and support offerings but at significantly greater scale and broader geographic reach.

Others

• ConnectWise: Leading provider of RMM, PSA, and cybersecurity platforms purpose-built for MSPs. Not a direct competitor to Hinton but a critical vendor in the MSP ecosystem whose tooling, partner program, and marketplace shape the competitive landscape Hinton operates in.
• Kaseya: Global provider of IT management and security software for MSPs and SMBs (RMM, PSA, security). Ecosystem enabler rather than direct competitor, but its platform pricing and partner economics directly influence Hinton's cost structure and go-to-market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/HintonIT

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hinton & Associates