Catholic Charities Bureau

What Catholic Charities Bureau does

Catholic Charities Bureau, Inc. Diocese of Saint Augustine is a 501(c)(3) nonprofit social services organization founded in 1945 and headquartered in Jacksonville, Florida. Operating under the auspices of the Diocese of Saint Augustine and affiliated with Catholic Charities USA, the organization runs four regional offices (Jacksonville, Gainesville, St. Augustine, Lake City) serving 17 counties across North Florida and reaching over 100,000 individuals annually. Its service portfolio spans emergency financial assistance for rent/mortgage/utilities, a drive-thru food pantry, English for Speakers of Other Languages (ESOL) instruction, refugee resettlement and immigration legal services, and Camp I Am Special, an American Camp Association-accredited day and overnight program for individuals with intellectual and developmental differences. Programs are delivered at no direct cost to eligible beneficiaries and funded through a blend of individual donations (anchored by the tiered Divine Society sustainer program at $1,000-$20,000+ annually), state and federal government contracts (Florida DCF Refugee Services, HHS Office of Refugee Resettlement), foundation grants (Florida Blue Foundation), corporate partnerships (United Way, JEA), and event fundraising such as the annual Black & White Soiree.

The operating model is community-led direct service delivery rather than technology-mediated. Beneficiaries access services through physical regional offices, a drive-thru food pantry in Jacksonville, the Camp I Am Special facility in Fruit Cove, and partner referrals from a network of 18+ named collaborators. There is no proprietary technology stack, no AI/ML capability, and no software product surface; the organization is explicitly not technology-focused. Customer concentration is on the funding side: a tiered individual donor base is supplemented by major institutional funders and federal/state refugee program contracts. Recent leadership changes — Eileen Seuter's 2024 appointment as Regional Director and Brian Ward's June 2025 hire as Development lead from a private-sector marketing background — indicate investment in donor development capacity and organizational professionalization.

Growth has been steady and programmatic rather than rapid: new services (Bridges to Prosperity self-sufficiency program, 2011; Summer Hunger Backpack Program, FY 2024-2025), incremental geographic expansion (2015 additions to Adoptions Program counties), and new revenue channels (St. Augustine thrift shop, 2022). The dual national accreditations (Council on Accreditation, 2007; American Camp Association) and 80+ year operating history contribute to durable donor trust. The organization has not undertaken M&A, venture funding, or significant external capital events.

Name

Catholic Charities Bureau

Legal name

Catholic Charities Bureau, Inc. Diocese of Saint Augustine

Website

https://ccbjax.org

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

51–100 employees

Short description

Catholic Charities Bureau is a Jacksonville-based nonprofit social services organization operating under the Diocese of Saint Augustine, delivering food assistance, emergency financial aid, refugee resettlement, immigration legal services, ESOL classes, and disability-focused camp programming across 17 North Florida counties.

Ownership category

akta.pro rank

Product category

Human Social Services

NAICS

Community Food Services (62421), Community Food and Housing, and Emergency and Other Relief Services (6242), Religious Organizations (8131)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industry

Food & Nutrition Assistance Programs (BPAIAKAF)

Keywords

• Social services nonprofit
• Emergency assistance programs
• Refugee resettlement services
• English language education
• Food pantry services

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations and Charitable Contributions: Individual donors contribute through the Divine Society sustainer program with tiered membership levels ($1,000-$20,000+ annually), one-time donations, and legacy giving.
2. Program Fees and Grants: Revenue from government grants (state of Florida DCF Refugee Services Program, federal ORR funding), foundation grants (Florida Blue Foundation), and partner sponsorships.
3. Event Fundraising: Annual Black & White Soiree and other fundraising events generate revenue with 90% of contributions going directly to programs.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Catholic Charities Bureau delivers a portfolio of community-based social service programs serving vulnerable populations across 17 counties in Northeast Florida. Core programs include a drive-thru food pantry providing 485,512 lbs of food annually, emergency financial assistance for rent, mortgage, and utility payments, ESOL classes taught by certified ESL instructors, refugee resettlement services, immigration legal services, and the ACA-accredited Camp I Am Special serving individuals with intellectual and developmental differences. All services are provided free of charge to eligible individuals regardless of faith background.

Product overview

Catholic Charities Jacksonville is a nonprofit social services organization offering a portfolio of community programs focused on serving vulnerable populations. The core offerings include food assistance through a drive-thru food pantry, emergency financial assistance for rent/utilities, English language learning (ESOL) classes, and Camp I Am Special for individuals with intellectual and developmental differences. Additional programs include refugee resettlement, immigration legal services, and various fundraising initiatives including the Divine Society donor program and annual Black & White Soiree event. These services are provided to people of all faiths across the Jacksonville area, supported by partnerships with organizations like United Way, JEA, Florida Blue Foundation, and the Diocese of St. Augustine.

Differentiator

Problem solved

Functional benefit

Brands

• Camp I Am Special: A camp program for children, teenagers, and adults with intellectual and developmental differences (IDDs) and other disabilities, operating for over 40 years.
• Divine Society
• Love Thy Neighbor Campaign

Products and services

• Food Pantry Drive-thru food pantry serving individuals and families in need, providing food assistance to community members of all faiths. Distributed 485,512 lbs of food to 32,767 individuals in FY 2024-2025.
• Emergency Financial Assistance Program providing assistance with utility, rent, and mortgage payments for community members struggling to meet basic needs. Served 1,453 individuals in FY 2024-2025.
• English for Speakers of Other Languages (ESOL) English language literacy program providing classroom instruction taught by certified ESL instructors to help non-native English speakers attain self-sufficiency. Served 2,379 students.
• Camp I Am Special American Camp Association accredited overnight and day camp serving children, teenagers, and adults with intellectual and developmental differences (IDDs) and physical disabilities, featuring the Rotary Club of Deerwood Abigail's Joy Camp I Am Special Aquatic Center. Served 176 campers in FY 2024-2025.
• Refugee Resettlement Programs Comprehensive refugee resettlement services helping individuals establish their lives in the U.S., including case management, cultural integration, and self-sufficiency support. Served 1,802 individuals in FY 2024-2025.
• Immigration Legal Services Legal services supporting clients with immigration matters, assisting with their path to citizenship and legal status.
• Divine Society Exclusive sustainer society for donors providing structured giving levels (Platinum $20,000+, Gold $10,000, Silver $5,000, Treasury of the Faith $1,000) supporting the organization's various programs. Provides more than $1 million each year to Transform Lives and supports over 40,000 clients annually.
• Black & White Soiree Annual fundraising gala supporting the Love Thy Neighbor campaign, which funds programs including hunger relief, emergency assistance, ESOL classes, and Camp I Am Special.

Quantifiable outcome

• 485,512 lbs of food provided to 32,767 individuals (FY 2024-2025)
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered core and minor.

• United Way of Northeast FloridacoreStrategic or Co-development PartnerMajor community partner providing funding and referral support for emergency assistance and social service programs.
• JEAcoreStrategic or Co-development PartnerLocal utility partner supporting emergency utility assistance programs for clients in need.
• Florida Blue FoundationcoreStrategic or Co-development PartnerFoundation providing grant funding for health-related community programs.
• Florida Department of Children and FamiliescoreStrategic or Co-development PartnerState agency partner for refugee services and various social service programs, including Refugee Services Program.
• Catholic Charities USAcoreStrategic or Co-development PartnerNational umbrella organization providing support, resources, and program guidance.
• Feeding FloridacoreStrategic or Co-development PartnerStatewide food bank network partner. Lake City office is a distribution partner of Feeding America.
• The Diocese of St. AugustinecoreStrategic or Co-development PartnerParent religious organization that founded and continues to support Catholic Charities Bureau. Provides oversight and operational integration.
• City of JacksonvilleminorStrategic or Co-development PartnerMunicipal government partner providing funding and support for community programs.
• Ascension St. Vincent'sminorStrategic or Co-development PartnerHealthcare partner for community health programs.
• Lutheran Social Services of Northeast FloridacoreStrategic or Co-development PartnerCo-sponsor of ESOL program with combined expertise in refugee and immigrant services.
• U.S. Department of Health and Human Services, Office of Refugee ResettlementcoreStrategic or Co-development PartnerFederal agency providing grant funding for refugee resettlement programs through state partners.
• American Camp AssociationcoreStrategic or Co-development PartnerAccrediting body for Camp I Am Special; provides standards and certification for camp programming.
• FSCJ (Florida State College at Jacksonville)minorStrategic or Co-development PartnerLocal educational institution partner.
• JAX ChamberminorStrategic or Co-development PartnerLocal chamber of commerce for business community engagement.
• Changing HomelessnessminorStrategic or Co-development PartnerLocal coalition addressing homelessness; coordinated entry system partner.
• Department of Juvenile JusticeminorStrategic or Co-development PartnerState agency partner for youth services.
• Waste Not Want NotminorStrategic or Co-development PartnerFood rescue organization partner for food pantry operations.
• Orion Power SystemsminorStrategic or Co-development PartnerCorporate community partner.

Scale indicators9 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• Catholic Charities USA: National umbrella organization for the Catholic Charities network; provides governance, program frameworks, and federal advocacy support to diocesan agencies including Catholic Charities Bureau Jacksonville.
• United Way of Northeast Florida: Core community partner providing funding and referral support for emergency assistance; operates the 2-1-1 helpline and funds a network of social service agencies across the same region.

Others

• Florida Blue Foundation: Grantmaking foundation funding community health programs; current core partner providing grants to Catholic Charities Bureau and a network of similar health-focused nonprofits across Florida.
• Diocese of St. Augustine: Parent religious organization that founded and oversees Catholic Charities Bureau; provides governance, parish-level referrals, and operational integration across 17 counties in North Florida.

Direct peers

• Habitat for Humanity Jacksonville: Regional nonprofit addressing housing instability for low-income families in the same North Florida geography; competes for donor support and serves overlapping vulnerable populations facing housing crisis.
• Feeding Northeast Florida: Regional food bank serving the same North Florida geography; previously employed the bureau's current Senior Director of Finance. Operates food distribution programs comparable to the bureau's drive-thru food pantry.
• Salvation Army Jacksonville: Faith-based nonprofit providing emergency assistance, food programs, and social services in the same Jacksonville market; directly competes for donor dollars and serves overlapping vulnerable populations.
• Jewish Family & Community Services of Greater Jacksonville: Faith-affiliated social services agency in Jacksonville offering refugee resettlement, mental health counseling, and emergency assistance to a broad clientele including non-Jewish community members.
• Lutheran Social Services of Northeast Florida: Faith-based regional social services organization explicitly partnered with Catholic Charities Bureau on ESOL programs; serves overlapping refugee, immigrant, and vulnerable populations in the same North Florida geography.

Regional players

• Changing Homelessness: Local coalition addressing homelessness in Northeast Florida; coordinated entry system partner with Catholic Charities Bureau for housing-related referrals and emergency assistance.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/ccb_jax
• YouTubeyoutube.com/channel/UCKTC-jiO2qGoBit75Uk1dUg
• Facebookfacebook.com/CatholicCharitiesJacksonville
• Instagraminstagram.com/ccbjax
• LinkedInlinkedin.com/company/catholic-charities-jacksonville

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catholic Charities Bureau