TREYSTA Technology Management

What TREYSTA Technology Management does

TREYSTA Technology Management is a privately held Managed Service Provider (MSP) headquartered at 540B Greenbriar Road, York, Pennsylvania, with a secondary office at 55 North 5th Street, Gettysburg, PA. Founded in 1995 and reconstituted in its current form in 2014 through the merger of ComputerWorks and Net-Aid by partners Henry Grossman and Steve Quinley, the firm delivers outsourced IT support to small and mid-sized businesses (primarily in the 10-100 PC range) and nonprofit organizations across Central Pennsylvania and Northern Maryland. John George was promoted from VP Sales and Marketing to President in September 2019 and leads day-to-day operations with a broader team of three VPs/Directors and additional service, engineering, and account management staff.

The company's core offering is its Managed IT Services platform, which leverages standard MSP tooling — Remote Monitoring and Management (RMM) software, Professional Services Automation (PSA), and Network Analysis/Discovery tools — to deliver proactive monitoring, maintenance, help desk support, and 24/7 oversight. The product suite is extended through Co-Managed IT Services, Strategic Technology Consulting, IT Project Management, Business Continuity & Disaster Recovery, Cloud Services (hosted VoIP, hosted Exchange, desktop virtualization, spam protection), Network Security (firewall, intrusion detection, antivirus/anti-malware, VPN), and VoIP phone services. There is no proprietary AI or differentiated IP visible; the technology stack is conventional MSP infrastructure integrated across client endpoints.

TREYSTA operates a consultative, sales-led go-to-market anchored by free diagnostic consultations and a $100-gift-card referral program, supported by content marketing via its TREYSTA Gigabyte blog and organic social presence on Facebook, LinkedIn, YouTube, Instagram, and Bluesky. Revenue is generated primarily through flat-rate monthly managed-services subscriptions, with ancillary project-based professional services and cloud/VoIP subscription streams. The firm claims a 3-minute average response time, a 78% same-day ticket resolution rate, and a 100% customer satisfaction rating, and has appeared on the Channel Futures MSP 501 list in 2023, 2025, and 2026. The firm is privately held with no disclosed institutional investors, funding events, or parent company.

Name

TREYSTA Technology Management

Legal name

TREYSTA Technology Management

Website

https://teamtreysta.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

TREYSTA Technology Management is a Pennsylvania-based Managed Service Provider delivering outsourced IT support, cloud, security, and consulting services to small and mid-sized businesses and nonprofit organizations across Central Pennsylvania and Northern Maryland. Founded in 1995 and reconstituted as an MSP in 2014, the firm bundles RMM/PSA-based monitoring, help desk, BC/DR, VoIP, and network security into flat-rate monthly subscriptions for clients of 10-100 PCs.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industry

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

Keywords

• Managed IT services
• IT support services
• Network security solutions
• Cloud hosting services
• Business continuity planning

Headquarters

HQ city

Gettysburg

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring monthly subscription-based managed IT services providing proactive monitoring, maintenance, security, and support for small and medium-sized businesses. Delivered at a flat monthly rate with no surprise costs.
2. Cloud Services: Cloud solutions including hosted VoIP, desktop virtualization, hosted exchange email, spam protection, and hosted applications
3. Professional Services: IT project management, strategic technology consulting, and implementation services for technology initiatives

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

TREYSTA Technology Management is a Managed Service Provider (MSP) that delivers outsourced IT support, proactive monitoring and maintenance, cybersecurity, cloud, VoIP, and strategic technology consulting to small and mid-sized businesses and nonprofit organizations in Central Pennsylvania and Northern Maryland. Services are delivered through predictable flat-rate monthly subscriptions covering remote monitoring, help desk support, infrastructure management, and project-based technology consulting, with no outsourcing of technical staff.

Product overview

TREYSTA Technology Management is a Managed Service Provider (MSP) offering an integrated suite of IT services for small to mid-sized businesses and nonprofit organizations in Central Pennsylvania and Northern Maryland. The company's core offering is its Managed IT Services platform, which provides proactive monitoring, maintenance, and support for business technology infrastructure. This core service is complemented by specialized modules including Co-Managed IT Services (for organizations with internal IT teams), Strategic Technology Consulting, IT Project Management, Business Continuity & Disaster Recovery, Cloud Services (encompassing hosted VoIP, desktop virtualization, hosted Exchange, spam protection, and hosted applications), Network Security (including firewall management, intrusion detection, antivirus/anti-malware, data encryption, and VPN), and VoIP Phone Services. The company also offers vertical-specific solutions for small businesses, mid-sized companies, and nonprofit organizations. Supporting infrastructure includes Remote Monitoring and Management (RMM) tools and Help Desk Services. TREYSTA operates from two locations (York, PA and Gettysburg, PA) and was formed in 2014 through the merger of ComputerWorks and Net-Aid, having served the region since 1995.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT services providing proactive monitoring, maintenance, and support for business technology infrastructure including desktops, servers, networks, and cloud environments, billed at a flat monthly rate.
• Co-Managed IT Services IT services that work alongside a business's internal IT department, allowing organizations to outsource specific IT functions while retaining internal team control over core operations.
• Strategic Technology Consulting Technology advisory services providing expert guidance on digital transformation, IT planning, system upgrades, and alignment of technology investments with business objectives.
• IT Project Management Professional project management services for technology implementations including infrastructure projects, cloud migrations, office relocations, and system upgrades.
• Business Continuity & Disaster Recovery Data backup, disaster recovery, and business continuity planning services designed to protect organizations from data loss and minimize downtime during unexpected disruptions.
• Cloud Services Cloud computing solutions including hosted VoIP, desktop virtualization, hosted Exchange email, spam protection, email filtering, and hosted business applications.
• Network Security Network security services including firewall management, intrusion detection and prevention, antivirus and anti-malware protection, data encryption, and VPN services.
• VoIP Phone Services Voice over Internet Protocol phone services providing cloud-based business communications with features including visual voicemail, call recording, mobile apps, and remote call routing.

Quantifiable outcome

• 3-minute average response time for IT support
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Coretelligent: Managed IT and cloud services provider serving SMB and mid-market clients with managed services, co-managed IT, security, and compliance offerings. Directly comparable to TREYSTA in service breadth and recurring managed-service model.
• Ntiva: Mid-Atlantic-headquartered MSP providing managed IT, cloud, and cybersecurity to SMB and mid-market organizations. Comparable in subscription managed-service delivery model and East Coast regional focus, though Ntiva operates at significantly larger scale.
• Dataprise: Mid-Atlantic-based MSP offering managed IT, cloud, and security services to SMB and mid-market clients across the East Coast. Comparable to TREYSTA in target customer profile, subscription managed-service model, and regional density on the U.S. East Coast.
• BlackPoint IT Services: Pacific Northwest-based MSP offering managed IT, cloud, and security services to SMB clients with a similar local-presence, subscription-driven business model to TREYSTA.
• CMIT Solutions: National franchise MSP network providing managed IT, cybersecurity, and compliance services to SMBs. Directly comparable to TREYSTA in target segment (small businesses), service mix, and emphasis on local presence serving SMB clients.
• NetGain Technologies: Regional MSP providing managed IT, hosting, and security services to SMB and mid-market clients, with strong presence in the Midwest. Comparable service portfolio (managed IT, cloud, security) and subscription-based delivery model to TREYSTA.
• The Fulcrum Group: Texas-based MSP delivering managed IT, cybersecurity, and cloud services to SMB and mid-market organizations. Directly comparable in target segment, recurring service model, and emphasis on being a local alternative to national providers.

Broad incumbents

• All Covered (Konica Minolta): National IT services division of Konica Minolta providing managed IT, cloud, and security to SMB and enterprise clients. Comparable managed-IT service catalog but operating as part of a much larger, multi-national technology services portfolio.
• Ricoh USA (IT Services): Major IT services and document management provider offering managed IT, cloud, and security solutions to SMB and enterprise customers. Comparable in providing managed IT services to SMBs but at significantly larger scale and as part of a broader portfolio.

Regional players

• Expedient: Pittsburgh-based managed services and cloud provider serving Mid-Atlantic and Midwest clients with managed hosting, cloud, and managed IT. Comparable service overlap with TREYSTA but with a stronger infrastructure/cloud orientation and broader regional footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TeamTREYSTA
• YouTubeyoutube.com/channel/UC6uE3OzRfKgXpnCgf7afpjw
• Facebookfacebook.com/TREYSTA-1476508099311340/timeline
• LinkedInlinkedin.com/company/treysta
• Instagraminstagram.com/team_treysta

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TREYSTA Technology Management