What Maskatel does

Maskatel is a privately held regional telecommunications provider headquartered in Saint-Hyacinthe, Quebec, operating as Groupe Maskatel L.P. within the BCE (Bell Canada) family of companies. The company sells fibre-to-the-home Internet (50 Mbps to 1.5 Gbps symmetrical), digital television (37+ basic channels with Pick 10/15/25 themed packages, Stingray Music integration, and 4K-capable Amulet/Kamai receivers), and home phone service (basic and unlimited long-distance plans at $0.02/minute to Canada and the U.S.) to residential customers across more than 150 municipalities in Quebec, with primary operations in Saint-Hyacinthe, Upton, and Drummondville.

The underlying technical platform is Maskatel's owned fibre optic access network, supplemented by Wi-Fi 6 dual-band modem routers, 4K set-top hardware, and CRTC-mandated network-level call blocking. For business customers, the portfolio extends into dedicated fibre Internet, hosted IP telephony with unified communications (HD voice/video, voicemail-to-email, mobile call transfer), backup link contingency services, and local network extension. All services are sold as monthly subscriptions via inbound phone sales (1-877-627-5283), online contact forms, and a dedicated business sales line, with multi-service bundling discounts of $10-$20/month.

The business model is pure recurring subscription revenue with no usage caps on Internet, optional hardware rentals ($7-$12/month for 4K receivers), and modest one-time professional installation (waived for new customers). Distribution is direct-to-consumer and direct-to-SMB with no retail storefronts; customer acquisition relies on local community presence, Facebook/LinkedIn organic social, and word-of-mouth within the Quebec region. Maskatel was significantly scaled in 2015 through the acquisition of four regional Quebec telecoms (Téléphone de Saint-Victor, Téléphone Saint-Éphrem, Téléphone Upton, Télécommunications Xittel), which continue to operate as retained trade names under the wholly-owned structure.

Name

Maskatel

Legal name

Groupe Maskatel L.P.

Website

https://maskatel.ca

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Maskatel is a privately held, BCE (Bell Canada)-owned regional telecommunications provider selling fibre Internet (up to 1.5 Gbps), digital TV, and home phone services to residential and SMB customers across more than 150 municipalities in Quebec, anchored in Saint-Hyacinthe, Upton, and Drummondville.

Ownership category

akta.pro rank

Headquarters

HQ city

Saint-hyacinthe

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Services: Monthly subscription fees for fibre Internet services at various speed tiers (50 Mbps to 1.5 Gbps), with bundled and standalone options. Revenue is recurring subscription-based.
2. Digital Television Services: Monthly fees for TV packages including basic channels, Pick plans (10/15/25 additional channels), à la carte options, and receiver rentals. Revenue is recurring subscription-based with optional add-ons.
3. Home Phone Services: Monthly subscription fees for phone plans with basic and unlimited options, plus per-minute charges for overseas long-distance calls and usage-based services like 411 directory assistance.
4. Business Services: Customized business Internet, TV, and phone packages including dedicated Internet, hosted telephony, and unified communication services for enterprise customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Maskatel is a regional Quebec telecommunications provider that sells fibre-to-the-home Internet (50 Mbps to 1.5 Gbps with unlimited data), digital television with themed channel packages and 4K receivers, and home/business phone service over its own fibre optic network. Services are offered as standalone products or bundles (Solo Internet, Duo Plan) to residential households and small-to-medium businesses across more than 150 municipalities in the Saint-Hyacinthe, Upton, and Drummondville areas.

Product overview

Maskatel is a regional telecommunications company offering a bundled suite of Internet, television, and home phone services for residential and business customers in Quebec. The product portfolio centers on fibre optic Internet connectivity (ranging from 50 Mbps to 1.5 Gbps) combined with digital television (basic channels, themed Pick packages, and premium options) and all-inclusive phone service. Residential customers can purchase services individually (Solo Internet) or bundle them (Duo Plan combining Internet and TV). Television is delivered through 4K-capable receivers (Amulet 7XM recorder and Kamai 7XM receiver) that support HD recording and interactive program guides. Business services extend the core offerings with managed network solutions including dedicated fibre, backup link for network contingency, hosted IP telephony with unified communications features, and local network extension. All fibre Internet plans include a Wi-Fi 6 modem router. The service footprint covers Saint-Hyacinthe, Upton, Drummondville, and over 150 municipalities across Quebec, with the network owned and operated by Maskatel.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Fibre Internet (Solo Internet)

Quantifiable outcome

• Internet speeds up to 1.5 Gbps with unlimited data and symmetrical upload/download performance

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Bell Canada / BCE Family of CompaniescoreStrategic or Co-development PartnerMaskatel is part of the BCE (Bell Canada) family of companies, operating under Groupe Maskatel Québec S.E.C. The partnership provides access to Bell's broader network infrastructure, technology resources, and shared services including privacy policies, terms of service frameworks, and operational standards. Other affiliated brands include Bell Aliant, Bell MTS, NorthernTel, Northwestel, Télébec, Virgin Plus, and others.
• LinkedIn LearningminorOthersMaskatel provides employees with access to LinkedIn Learning platform offering numerous online courses available for free to support employee development and career growth.
• LIFTminorOthersLIFT is a training platform accessible on mobile devices, providing employees with continuous learning opportunities. Eligibility is based on company policies.

Scale indicators2 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Distributel: Canadian independent ISP providing Internet, TV, and home phone services across multiple provinces. Comparable as a non-incumbent, multi-service residential telecom with similar channel-led GTM and bundled pricing strategy.
• TekSavvy: Canadian independent ISP offering Internet, TV, and phone services primarily through wholesale access. Comparable in target customer (value-conscious residential), pricing-led GTM, and triple-play bundled offerings.
• Execulink Telecom: Regional fibre ISP serving Ontario communities with residential and business Internet, TV, and phone on owned FTTH infrastructure. Comparable in regional scope, owned-fibre model, and triple-play product mix.
• Ebox: Quebec-based independent fibre Internet provider offering residential and business Internet/TV/phone services with FTTH technology. Comparable in regional Quebec positioning, fibre-only delivery model, and SMB/residential target market.
• Vidéotron: Quebec-based cable and fibre telecommunications provider offering Internet, TV, and phone to residential and business customers across the province. Most directly comparable competitor given shared Quebec footprint and overlapping triple-play product set.

Broad incumbents

• Bell Canada: Parent company and Canada's largest telecom incumbent offering Internet, TV, phone, and wireless across the country. Directly comparable in product set; overlaps Maskatel's Quebec service territory and dominates the broader market.
• Telus: Canadian national telecom incumbent offering Internet, TV, phone, and wireless with fibre-to-the-home across Western Canada and Quebec. Comparable in fibre product portfolio and residential/business bundled offerings.

Regional players

• CIK Telecom: Canadian telecom offering Internet, TV, and home phone services with strong focus on multicultural and long-distance calling segments. Comparable in residential triple-play mix and niche positioning vs. national incumbents.

Emerging players

• Start.ca: Ontario-based independent ISP offering Internet, TV, and home phone on hybrid cable/fibre infrastructure. Comparable as a smaller-scale, independent Canadian ISP with bundled residential services.
• Coextro: Canadian independent ISP offering Internet, TV, and phone services in select regions. Comparable as a smaller-scale regional telecom competitor with multi-service residential focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/483311491729187
• LinkedInlinkedin.com/company/groupe-maskatel-lp-
• Xx.com/Maskatel_

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maskatel