R1Soft
R1Soft develops cross-platform server backup software (Server Backup Manager) using Continuous Data Protection technology for 15-minute backups. It serves MSPs, hosting providers, and enterprises, distributed primarily through ConnectWise's partner channel as part of ConnectWise's BCDR portfolio.
- Company typePrivate
- Founded2006
- HeadquartersHouston, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What R1Soft does
R1Soft is a Houston-headquartered (Tampa per ConnectWise ownership) developer of cross-platform server backup software, founded in 2006 and now operating as a product line within ConnectWise, a privately-held provider of business management platforms for managed service providers (MSPs). The company's flagship product, Server Backup Manager (SBM), delivers backup and disaster recovery for physical and virtual servers running Linux, Windows, VMware ESXi, Citrix XenServer, Microsoft Hyper-V, KVM, and Parallels Virtuozzo. Its core technical differentiator is Continuous Data Protection (CDP) technology, which enables block-level backups as frequently as every 15 minutes without impacting server performance, alongside features including Disk Safe storage containers with AES-256 encryption, bare-metal restore, multi-tenant architecture, site-to-site replication, and disk safe verification for data integrity.
The product architecture comprises a central Server Backup Manager server, lightweight CDP Backup Agents installed on each protected machine, and Disk Safe storage containers. A SOAP-based API with PHP examples supports automation, and a Data Center Console enables centralized monitoring of multiple SBM installations. R1Soft integrates natively with the major hosting control panels (cPanel, Plesk, InterWorx, DirectAdmin, Parallels H-Sphere, Virtuozzo), and supports long-term archiving to Amazon Glacier and FTP/FTPS. The product is sold in Standard, Advanced, and Enterprise subscription editions, with the Enterprise tier providing full multi-tenancy for service providers managing multiple customer environments.
R1Soft's go-to-market is channel-led: the Server Backup Manager is distributed primarily through ConnectWise's global partner network of MSPs and IT service providers, supplemented by a direct licensing portal at dist.r1soft.com. The primary customer segments are MSPs and hosting providers who resell backup services to end customers, with enterprise IT departments as a secondary segment. Since being acquired by ConnectWise, R1Soft operates within the parent's Cybersecurity & Data Protection portfolio alongside x360Recover and x360Cloud, but no public revenue, headcount trend, or funding data is disclosed for the R1Soft product line as a standalone entity. The last documented major product release (Server Backup 6.18.x) dates to June 2020.
R1Soft firmographics
Firmographics- Name
- R1Soft
- Legal name
- R1Soft
- Website
- https://r1soft.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- R1Soft develops cross-platform server backup software (Server Backup Manager) using Continuous Data Protection technology for 15-minute backups. It serves MSPs, hosting providers, and enterprises, distributed primarily through ConnectWise's partner channel as part of ConnectWise's BCDR portfolio.
- Ownership category
- akta.pro rank
R1Soft industry classification
Industry- Product category
- Server Backup and Data Protection Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Facilities Management Services (541513)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Backup & Recovery Software (HDABAEAD)
- akta.pro secondary industries
- Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Backup Appliances & Integrated Systems (HDABAEAE)
Keywords
Where R1Soft is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
R1Soft business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Software Licensing: Server Backup Manager is sold as licensed software. The product offers Standard, Advanced, and Enterprise editions with varying capabilities. Licensing is managed through the dist.r1soft.com portal. Perpetual and subscription licensing options available based on edition.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Edition - Entry-level backup management for single server environments |
| Subscription | Annual | Advanced Edition - Enhanced features for larger deployments with advanced management |
| Subscription | Annual | Enterprise Edition - Full-featured multi-tenant backup management for service providers |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
R1Soft product offering
Product offeringCore offering
R1Soft develops and licenses the Server Backup Manager (SBM), a cross-platform, high-performance server backup solution that uses Continuous Data Protection (CDP) technology to back up Linux and Windows servers as frequently as every 15 minutes without impacting server performance. The product is sold in Standard, Advanced, and Enterprise editions primarily to managed service providers, hosting providers, and enterprise IT departments, with native integrations to control panels (cPanel, Plesk, InterWorx, DirectAdmin) and support for physical and virtual server environments.
Product overview
R1Soft is a server backup and data protection company now owned by ConnectWise. The flagship product is Server Backup Manager (SBM), a cross-platform, high-performance backup solution designed for service providers and enterprises. SBM uses Continuous Data Protection technology enabling backups as frequent as every 15 minutes without impacting server performance. The product architecture consists of the Server Backup Manager (central management server), CDP Agent/client software installed on protected machines, and Disk Safe storage containers. Key capabilities include block-based backups, bare-metal restore, multi-tenancy for MSP environments, and integrations with popular hosting control panels (cPanel, Plesk, InterWorx, DirectAdmin). SBM supports physical and virtual servers running Windows, Linux, VMware, Citrix XenServer, Hyper-V, and KVM. The product also includes a Data Center Console for managing multiple SBM installations and a SOAP API for automation. Release history spans versions 5.x through 6.18.x with continuous updates.
Differentiator
Problem solved
Functional benefit
Brands
- Server Backup Manager (SBM): Cross-platform, high-performance backup software for physical and virtual servers with Continuous Data Protection technology.
- CDP (Continuous Data Protection)
Products and services
- R1Soft Server Backup Manager (SBM) Cross-platform, high-performance server backup software that protects Linux and Windows servers through installed Backup Agents, using Continuous Data Protection technology to back up as frequently as every 15 minutes without impacting server performance. Sold in Standard, Advanced, and Enterprise editions via ConnectWise partner channel and the dist.r1soft.com licensing portal.
- Server Backup API (SOAP API) SOAP-based API for the Server Backup Manager that allows programmatic automation and integration of backup operations, including agent and policy management, available at the /apidoc endpoint of the backup manager.
- Data Center Console Centralized monitoring and management console providing visibility over large collections of Server Backup Manager installations, with continuous configuration and status updates from each managed Backup Manager.
- Hyper-V VHD Explorer Standalone utility tool for mounting and dismounting Hyper-V virtual hard disk (.vhd) files, with shell integration that adds right-click attach and detach actions in Microsoft Windows Explorer.
Quantifiable outcome
- Backup frequency of every 15 minutes with no impact on server performance
Companies that use R1Soft
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
R1Soft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
Feature10 records
R1Soft partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ConnectWisecoreR1Soft is a product line owned by ConnectWise. The Server Backup Manager integrates with the ConnectWise platform for Cybersecurity & Data Protection. R1Soft operates as part of ConnectWise's BCDR (Business Continuity and Disaster Recovery) portfolio alongside x360Recover and x360Cloud products.
Scale indicators1 record
Recent moves1 record
Expansion highlights4 records
R1Soft competitors and assessment
Company assessmentOthers
- Wasabi: Wasabi is an S3-compatible hot cloud storage provider frequently used as a backup target by MSP backup platforms. It is ecosystem-adjacent to R1Soft (which already supports Amazon S3/Glacier) and represents the broader shift toward cloud-based backup storage.
Broad incumbents
- Commvault: Commvault is an enterprise data protection and information management platform serving large enterprises and service providers. It is a broader incumbent whose Metallic and Metallic SaaS offerings compete for service-provider backup workloads.
- Carbonite (OpenText): Carbonite, now part of OpenText, offers server, endpoint, and cloud backup products for SMBs and MSPs. It competes in adjacent backup segments and is part of OpenText's broader information management portfolio.
- Arcserve (formerly StorageCraft): Arcserve provides image-based and file-based backup, disaster recovery, and high-availability solutions for SMBs and MSPs. It is a broader incumbent that competes with R1Soft on Windows/Linux server protection.
- Barracuda Backup: Barracuda offers backup appliances and cloud-delivered backup as part of a broader security and data-protection portfolio. It is a larger incumbent that overlaps with R1Soft's server backup capabilities but spans email security, networking, and broader IT security.
Direct peers
- Acronis: Acronis delivers integrated backup and cyber-protection (anti-ransomware, endpoint security) for MSPs and enterprises. It competes head-on with R1Soft's SBM in MSP-led backup and now bundles cyber protection that SBM does not natively offer.
- N-able (Cove Data Protection): N-able's Cove Data Protection (formerly Datto-owned SaaS Defense) provides cloud-delivered backup for servers and endpoints targeting MSPs. It competes for the same MSP channel as R1Soft via a cloud-first architecture.
- Veeam Software: Veeam is the leading provider of backup, recovery, and data management software for virtual, physical, and cloud workloads, with a strong MSP/Veeam Cloud & Service Provider (VCSP) program. It directly competes with R1Soft on Linux/Windows server backup, MSP multi-tenancy, and CDP-style features.
- MSP360 (formerly CloudBerry Lab): MSP360 provides backup software explicitly designed for managed service providers, supporting Windows/Linux servers and cloud storage targets. It is a direct software-only competitor to R1Soft's Server Backup Manager in the MSP channel.
- Datto SIRIS: Datto SIRIS is an all-in-one BCDR appliance + cloud product purpose-built for MSPs, offering image-based backup and instant virtualization. R1Soft's multi-tenant SBM targets the same MSP-led BCDR use case with a software-only model.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
R1Soft social profiles
Digital presenceR1Soft financial estimates
Financial estimateRevenue estimate
Valuation estimate
R1Soft leadership team
Management profileNumber of profiles
R1Soft funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
R1Soft M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about R1Soft
What does R1Soft do?
R1Soft develops and licenses the Server Backup Manager (SBM), a cross-platform, high-performance server backup solution that uses Continuous Data Protection (CDP) technology to back up Linux and Windows servers as frequently as every 15 minutes without impacting server performance. The product is sold in Standard, Advanced, and Enterprise editions primarily to managed service providers, hosting providers, and enterprise IT departments, with native integrations to control panels (cPanel, Plesk, InterWorx, DirectAdmin) and support for physical and virtual server environments.
Is R1Soft a public or private company?
R1Soft is a private company. It is classified as corporate owned and is currently operating.
When was R1Soft founded?
R1Soft was founded in 2006. It employs 51 to 100 people.
Where is R1Soft based?
R1Soft is headquartered in Houston, United States, in the North America region.
How does R1Soft make money?
One revenue line is on record: software Licensing.
Who are R1Soft's main competitors?
Wasabi is listed as an others. Broad incumbents are Commvault, Carbonite (OpenText), Arcserve (formerly StorageCraft) and Barracuda Backup. Direct peers are Acronis, N-able (Cove Data Protection), Veeam Software, MSP360 (formerly CloudBerry Lab) and Datto SIRIS.
Does R1Soft have an API?
Yes. Server Backup Manager provides a SOAP-based API for developers to build automation and integrations. The API supports managing servers, disk safes, policies, volumes, agents, users, reports, and configurations. Available at https:///apidoc or http:///apidoc. Supports HTTP and SSL connections with configurable ports. API examples provided in PHP. Functions include createAgentByObject, deleteAgentById, getAgentById, createReport, and more for full backup management automation. Developer documentation is at wiki.r1soft.com/display/ServerBackup/Access+API+documentation.html.
What industry is R1Soft in?
R1Soft's product category is Server Backup and Data Protection Software. Its primary akta.pro industry code is HDABAEAD, Backup & Recovery Software, with a secondary code of BPAEABAH, Backup, Disaster Recovery & Business Continuity (BCDR) Services. Its NAICS code is 5182 and its SIC code is 7372.