Sensor Factory
Sensor Factory is a French IT observability and monitoring integrator, founded in 2015, serving DSI and RSSI of mid-sized and large enterprises in France and internationally via consulting, managed services, and OpenTelemetry-native open-source tools enhanced with AI-augmented alert analysis.
- Company typePrivate
- Founded2015
- HeadquartersRezé, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Sensor Factory does
Sensor Factory SAS is a French IT observability and monitoring specialist founded in 2015 and headquartered in Saint-Herblain, near Nantes. The company serves the DSI (Chief Information Officers) and RSSI (Chief Security Officers) of ETI (mid-sized enterprises) and large enterprises in France and internationally, delivering consulting, integration, and managed observability services across heterogeneous monitoring stacks.
The company's product portfolio centers on open-source tooling and AI-augmented services. SenHub Agent is an OpenTelemetry-native data collector with native outputs to OTLP, Prometheus, PRTG, and Nagios, enabling unified collection across monitoring ecosystems. Toise is a live, MCP-queryable infrastructure mapping tool designed for AI-driven querying. Ops Center/OpsPilot is an AI-augmented observability offering using RAG on runbooks and incident histories, automated alert analysis, and self-writing documentation, with 100% on-premise deployment to avoid dependence on US AIOps vendors. Sensor Factory operates as an official integrator for Zabbix, PRTG/Paessler, VictoriaMetrics, and Centreon, and maintains partnerships with New Relic, IP-Label, M81, Martello, Mr Suricate, and SolarWinds.
The business model combines professional services (Conseil & Expertise consulting, Formation training, Support & Maintenance) with recurring offerings (Monitoring as a Service, OpsPilot, SenHub). Go-to-market is enterprise field sales targeting CIO/CISO buyers, with open-source tools (SenHub, Toise) and content marketing serving as top-of-funnel awareness. Pricing is not publicly disclosed. The company is privately held as a French SAS, appears bootstrapped with no disclosed external funding, and employs 11-50 people.
Sensor Factory firmographics
Firmographics- Name
- Sensor Factory
- Legal name
- Sensor Factory SAS
- Website
- https://sensorfactory.eu
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sensor Factory is a French IT observability and monitoring integrator, founded in 2015, serving DSI and RSSI of mid-sized and large enterprises in France and internationally via consulting, managed services, and OpenTelemetry-native open-source tools enhanced with AI-augmented alert analysis.
- Ownership category
- akta.pro rank
Sensor Factory industry classification
Industry- Product category
- IT Observability and Monitoring Software
- NAICS
- Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- Industrial Automation Software (SCADA, HMI, MES, Historian) (IMAHAHAJ)
Keywords
Where Sensor Factory is headquartered
LocationHeadquarters
- HQ city
- Rezé
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Sensor Factory business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Conseil & Expertise (Consulting & Expertise): Professional consulting services for monitoring projects including design, build, run, and learn phases. Consultants with IT production background provide tailored solutions.
- Monitoring as a Service (MaaS): Managed monitoring services delivered as a subscription offering.
- OpsPilot: AI-augmented observability service.
- SenHub: OpenTelemetry-native monitoring platform with unified data collection capabilities.
- Formation (Training): Training services on monitoring and observability solutions.
- Support & Maintenance: Ongoing technical support and maintenance services.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Sensor Factory product offering
Product offeringCore offering
Sensor Factory sells IT monitoring and observability software and services for critical infrastructure environments. Its portfolio includes the open-source SenHub OpenTelemetry-native collection agent, the Toise AI-queryable infrastructure cartography tool, the OpsPilot AI-augmented observability service, and Monitoring as a Service, complemented by consulting, training, and support delivered by certified integrator consultants with production-IT backgrounds.
Product overview
Sensor Factory is an IT observability and monitoring integrator offering a portfolio of open-source products and professional services. The core offering centers on SenHub (OpenTelemetry-native agent with multi-output support), Toise (AI-queryable infrastructure mapping), and OpsPilot (AI-augmented observability via RAG-based alert analysis and automated documentation). The Ops Center project represents the company's AI strategy for observability. Services include consulting, monitoring-as-a-service, training, and support—all delivered by consultants with production IT backgrounds who integrate customer tools seamlessly. The company operates as a Zabbix, PRTG, and VictoriaMetrics integrator while maintaining partnerships with Centreon, IP-Label, M81, Martello, Mr Suricate, New Relic, Paessler, and SolarWinds.
Differentiator
Problem solved
Functional benefit
Brands
- SenHub: Open source agent platform by Sensor Factory - OpenTelemetry-native with unified collection and outputs to OTLP, Prometheus, PRTG, and Nagios.
- OpsPilot
- Toise
Products and services
- SenHub Open source, OpenTelemetry-native agent providing unified data collection with outputs to OTLP, Prometheus, PRTG, and Nagios for IT monitoring and observability customers who want to integrate multiple monitoring backends without vendor lock-in.
- Toise Open source living and queryable infrastructure cartography tool exposed via Model Context Protocol (MCP) so AI assistants can interrogate the customer's infrastructure map in real time.
- OpsPilot AI-augmented observability service (subscription) providing automated alert analysis, Retrieval-Augmented Generation on runbooks and incident history, and self-writing documentation, with 100% on-premise deployment option to avoid dependence on American AIOps platforms.
- Monitoring as a Service (MaaS) Managed monitoring service delivered as a subscription for customers that want Sensor Factory to operate and supervise their IT infrastructure monitoring on an ongoing basis.
- Conseil & Expertise Professional consulting and expertise service covering the full lifecycle of IT monitoring projects (design, build, run, learn), delivered by certified consultants with production-IT backgrounds who tailor solutions to the customer's operational, regulatory, and budgetary constraints.
- Formation Training services on the deployment and operation of IT monitoring and observability solutions, aimed at customer teams that adopt Sensor Factory's recommended tooling and processes.
- Support & Maintenance Ongoing technical support and maintenance subscription for the monitoring and observability solutions deployed for customers, complementing professional services and managed offerings.
Companies that use Sensor Factory
Customer profileSegments2 records
Ideal customer profiles2 records
Sensor Factory technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability5 records
Feature3 records
Sensor Factory partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- ZabbixcoreZabbix is listed as a core technology partner. Sensor Factory is an official Zabbix integrator, providing expertise in Zabbix-based monitoring solutions.
- VictoriaMetricscoreVictoriaMetrics is a technology partner integrated into Sensor Factory's observability ecosystem. Provides high-performance metrics storage solutions.
- CentreoncoreCentreon is listed as a technology partner for monitoring solutions integration.
- New ReliccoreNew Relic is a technology partner for application performance monitoring and observability integration.
- Paessler (PRTG)corePaessler PRTG is a core technology partner. Sensor Factory integrates PRTG into their monitoring ecosystem with native output from their SenHub Agent.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
Sensor Factory competitors and assessment
Company assessmentBroad incumbents
- Datadog: The dominant cloud-native observability incumbent combining infrastructure monitoring, APM, logs, and AI features. Datadog is the principal competitor for enterprise observability budgets that Sensor Factory targets, and a key reason the company positions itself around European sovereignty and on-premise deployment.
- New Relic: A broad incumbent in the observability and APM market, offering a unified platform for infrastructure, application, and log monitoring. Sensor Factory lists New Relic as a core technology partner, illustrating the co-opetitive relationship: New Relic is simultaneously a comparable platform and a partner in Sensor Factory's multi-vendor integrator stack.
- Elastic: A search- and observability-platform incumbent built on the Elastic Stack (Elasticsearch, Kibana, Logstash). Elastic competes for log and metrics monitoring budgets that Sensor Factory's open-source-friendly stack also addresses.
- Dynatrace: An AI-driven observability and application performance platform with strong enterprise positioning in Europe. Dynatrace competes for the same CIO/CISO budget that Sensor Factory addresses and is a frequent alternative in observability RFPs.
- Splunk (Cisco): An enterprise observability, logging, and security analytics incumbent, now part of Cisco. Splunk competes for the same large-enterprise IT-operations and observability budgets and is frequently evaluated alongside Sensor Factory's partnership-driven stack in European CIO RFPs.
Emerging players
- Grafana Labs: The commercial steward of the Grafana, Loki, Tempo, and Mimir open-source observability stack. Grafana Labs competes with Sensor Factory's SenHub Agent at the open-source-data-collection layer and increasingly bundles AI features that overlap with Ops Center.
- SigNoz: An open-source Datadog alternative built natively on OpenTelemetry, with logs, metrics, and traces plus AI-assist features. SigNoz is an emerging peer in the same OpenTelemetry-native observability space that Sensor Factory targets with SenHub and Ops Center.
Direct peers
- Zabbix: An open-source IT infrastructure monitoring platform. Sensor Factory is an official Zabbix integrator, but Zabbix's own commercial arm and partner ecosystem compete for the same monitoring implementation and support business that Sensor Factory sells.
- Centreon: A France-headquartered competitor in IT infrastructure monitoring, also positioned as a sovereign, on-premise-capable alternative. Centreon is a Sensor Factory partner but also a direct competitor for the same French ETI and large-enterprise monitoring deals.
- PRTG (Paessler): A commercial infrastructure monitoring platform with strong European installed base. Sensor Factory is a PRTG integration partner but also competes for the same monitoring-implementation and managed-monitoring business in the European mid-market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Sensor Factory social profiles
Digital presenceSensor Factory financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sensor Factory leadership team
Management profileNumber of profiles
Sensor Factory funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sensor Factory M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sensor Factory
What does Sensor Factory do?
Sensor Factory sells IT monitoring and observability software and services for critical infrastructure environments. Its portfolio includes the open-source SenHub OpenTelemetry-native collection agent, the Toise AI-queryable infrastructure cartography tool, the OpsPilot AI-augmented observability service, and Monitoring as a Service, complemented by consulting, training, and support delivered by certified integrator consultants with production-IT backgrounds.
Is Sensor Factory a public or private company?
Sensor Factory is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sensor Factory founded?
Sensor Factory was founded in 2015. It employs 11 to 50 people.
Where is Sensor Factory based?
Sensor Factory is headquartered in Rezé, France, in the Europe region.
How does Sensor Factory make money?
Six revenue lines are on record. Conseil & Expertise (Consulting & Expertise) is the primary driver. The others are monitoring as a Service (MaaS), opsPilot, senHub, formation (Training) and support & Maintenance.
Who are Sensor Factory's main competitors?
Broad incumbents on record are Datadog, New Relic, Elastic, Dynatrace and Splunk (Cisco). Emerging players are Grafana Labs and SigNoz. Direct peers are Zabbix, Centreon and PRTG (Paessler).
Does Sensor Factory have an API?
No public API is recorded for Sensor Factory.
What industry is Sensor Factory in?
Sensor Factory's product category is IT Observability and Monitoring Software. Its primary akta.pro industry code is IMAHAHAJ, Industrial Automation Software (SCADA, HMI, MES, Historian). Its NAICS code is 33451 and its SIC code is 3823.