Mikkom
Mikkom Limited is a UK-based software provider that builds modular, API-first booking, patient portal, and digital voucher solutions for NHS Trusts, private hospitals, and occupational health providers, sold via bespoke enterprise subscriptions.
- Company typePrivate
- Founded1999
- HeadquartersWindsor, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Mikkom does
Mikkom Limited is a UK-based private limited company founded by Mike Unger in 1999 as a telecommunications business that pivoted to healthcare in 2002 after developing one of the UK's first SMS-based appointment reminder systems with Addenbrooke's Hospital. Headquartered in Windsor with a team of approximately seven employees, the company builds a modular, API-first healthcare booking and patient engagement platform comprising three core products: Mikkom Core Booking (a configurable booking system supporting complex multi-clinic and multi-location workflows with built-in SMS, email, and WhatsApp communications), Mikkom Patient Portal (a secure, NHS-standards-compliant self-serve environment supporting anonymous access for sensitive services and authenticated access for results, records, and care-team messaging), and a Digital Voucher System (instant generation, multi-channel delivery, pharmacy locator, real-time validation, and reporting for workplace flu and vaccination programmes). An optional Results Portal for secure test-results delivery with embedded follow-up booking is integrated into the Patient Portal.
Mikkom serves NHS Trusts, private hospital groups, and occupational health providers in the United Kingdom. Documented customers include Central and North West London NHS Foundation Trust (sexual health booking across 80+ clinics), Ramsay Health Care UK (patient portal integrating legacy hospital systems with nine private insurers), Homerton Sexual Health Services (STI results delivery for tens of thousands of patients annually), and Flu Xpress (digital flu vouchers scaled to a national programme). Revenue is generated through bespoke enterprise subscription contracts, with no public pricing disclosed; the go-to-market is a consultative direct enterprise sales motion beginning with a free discovery call, progressing to a personalised demo and implementation. The platform is DTAC-certified via ORCHA, CREST pen-tested, NHS Digital Standards compliant, and GDPR/UK DPA compliant, and is backed by over 60 man-years of internal development investment. Mikkom operates as a founder-led, self-funded private company with no disclosed institutional investors or external funding rounds.
Mikkom firmographics
Firmographics- Name
- Mikkom
- Legal name
- Mikkom Limited
- Website
- https://mikkom.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Mikkom Limited is a UK-based software provider that builds modular, API-first booking, patient portal, and digital voucher solutions for NHS Trusts, private hospitals, and occupational health providers, sold via bespoke enterprise subscriptions.
- Ownership category
- akta.pro rank
Mikkom industry classification
Industry- Product category
- Healthcare Patient Engagement Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)
- akta.pro secondary industry
- Public & Private Vaccine Provider Networks (Clinics/Pharmacies/Physicians) (HLAJAHAB)
Keywords
Where Mikkom is headquartered
LocationHeadquarters
- HQ city
- Windsor
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Mikkom business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licensing / Subscription: Annual revenues of approximately £250k derived from software licensing and subscription fees for the Mikkom Core Booking, Patient Portal, and Digital Voucher System platforms. Primarily B2B contracts with NHS Trusts, private hospitals, and healthcare providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Mikkom product offering
Product offeringCore offering
Mikkom provides modular, configurable healthcare booking and patient engagement software for NHS Trusts, private hospitals, and workplace health providers. Its suite includes Mikkom Core Booking (multi-clinic scheduling), Mikkom Patient Portal (secure self-service results, appointments, and messaging), and a Digital Voucher System for vaccination and workplace health programmes. The platform integrates with legacy hospital systems and modern digital layers via an API-first architecture.
Product overview
MIKKOM offers a modular, integrated healthcare booking and patient engagement platform consisting of three core products: Mikkom Core Booking (flexible scheduling software for multi-clinic environments), Mikkom Patient Portal (secure self-service platform for results, appointments, and communications), and the Digital Voucher System (voucher management for vaccination programmes). These products operate independently or as an integrated suite, with the Core Booking and Patient Portal able to connect for a unified patient journey. The platform is designed for NHS Trusts, private healthcare providers, and workplace health organisations.
Differentiator
Problem solved
Functional benefit
Brands
- Mikkom Core Booking: A highly configurable booking system that supports complex workflows across multiple clinics, locations, and service types.
- Mikkom Patient Portal
- Digital Voucher System
Products and services
- Mikkom Core Booking
Quantifiable outcome
- Scaled clinic coverage from 25 to 80+ locations without needing more admin staff
- +4 more outcomes
Companies that use Mikkom
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Mikkom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
Mikkom partnerships and signals
Strategic signalScale indicators10 records
Recent moves4 records
Expansion highlights5 records
Mikkom competitors and assessment
Company assessmentDirect peers
- DrDoctor: UK digital health company focused on NHS patient engagement, appointment booking, digital intake and SMS reminders — directly comparable product set and NHS-only customer base to Mikkom.
- Wellola: Patient portal and engagement platform serving NHS and healthcare providers in the UK and Ireland; comparable patient-facing portal and clinic communication features.
- Accurx: UK NHS-focused patient communication and appointment management platform widely adopted across primary care; competes for the same NHS Trust and healthcare provider budgets as Mikkom.
- eConsult (Now Healthcare): NHS-focused online consultation, triage and patient engagement platform; competes for the same NHS digital procurement budgets and primary/secondary care workflow use cases.
- Lumeon: UK-based care pathway automation and patient scheduling platform sold to NHS and US health systems; overlaps with Mikkom's booking and patient-journey automation capabilities.
Broad incumbents
- TPP (SystmOne): Major UK primary and secondary care EPR/clinical system vendor used across the NHS; a broad incumbent whose patient-facing modules can displace standalone engagement vendors like Mikkom.
- Meditech: Long-established hospital EHR vendor serving UK NHS Trusts via the Meditech Expanse platform, with native patient portal and appointment tools overlapping Mikkom's product set.
- Oracle Health (Cerner): Global hospital EPR giant whose Millennium platform includes patient portal, scheduling and SMS modules that compete with Mikkom's Core Booking and Patient Portal in large NHS Trusts.
- Epic Systems: Dominant US-headquartered hospital EHR vendor with MyChart patient engagement suite; competing presence in UK NHS deployments (e.g., Manchester) that includes functionality overlapping Mikkom's offering.
Emerging players
- Doctolib: European healthcare appointment booking and patient engagement platform expanding across France, Germany, Italy and the UK — adjacent rather than direct overlap, but increasing competition for European hospital booking budgets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Mikkom social profiles
Digital presenceMikkom compliance and trust
Trust signalCompliance4 records
Mikkom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mikkom leadership team
Management profileNumber of profiles
Profiles5 records
Mikkom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mikkom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mikkom
What does Mikkom do?
Mikkom provides modular, configurable healthcare booking and patient engagement software for NHS Trusts, private hospitals, and workplace health providers. Its suite includes Mikkom Core Booking (multi-clinic scheduling), Mikkom Patient Portal (secure self-service results, appointments, and messaging), and a Digital Voucher System for vaccination and workplace health programmes. The platform integrates with legacy hospital systems and modern digital layers via an API-first architecture.
Is Mikkom a public or private company?
Mikkom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mikkom founded?
Mikkom was founded in 1999. It employs 1 to 10 people.
Where is Mikkom based?
Mikkom is headquartered in Windsor, United Kingdom, in the Europe region.
How does Mikkom make money?
One revenue line is on record: software Licensing / Subscription.
Who are Mikkom's main competitors?
Direct peers on record are DrDoctor, Wellola, Accurx, eConsult (Now Healthcare) and Lumeon. Broad incumbents are TPP (SystmOne), Meditech, Oracle Health (Cerner) and Epic Systems. Doctolib is listed as an emerging player.
Does Mikkom have an API?
Yes. MIKKOM operates an API layer that enables integrations with third-party systems. Ramsay Health Care UK integrates with all major UK insurers through this API layer. The system integrates with both legacy hospital systems and newer digital layers, as well as nine separate private insurance providers.
What industry is Mikkom in?
Mikkom's product category is Healthcare Patient Engagement Software. Its primary akta.pro industry code is HDAEAEAH, Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance), with a secondary code of HLAJAHAB, Public & Private Vaccine Provider Networks (Clinics/Pharmacies/Physicians). Its NAICS code is 54151 and its SIC code is 7373.