What Sagacent Technologies does

Sagacent Technologies is a managed IT services and cybersecurity provider founded in 2000 by Ed Correia and headquartered in Santa Clara, California. The company serves small and mid-sized businesses across the San Francisco Bay Area — covering eight or more counties — across multiple verticals including healthcare, legal, manufacturing, financial services, retail, biotech, biomanufacturing, aerospace/defense, and early-stage companies. The firm pivoted toward a cybersecurity focus in 2006 and now operates as a regional MSP/MSSP serving compliance-sensitive SMB clients.

Its core offerings include subscription-based managed IT services, managed cybersecurity, virtual CIO (vCIO) advisory, VoIP, virtualized hardware solutions, and project-based professional services. Service delivery relies on partnerships with major technology vendors — Microsoft, AWS, and VMware — to deliver infrastructure, cloud, and security capabilities to clients. Sagacent positions itself across multiple regulatory frameworks (HIPAA, PCI-DSS, SOC 2, CMMC, NIST 800-171, ITAR), making compliance a central pillar of its go-to-market in regulated verticals.

The business operates on a managed services subscription revenue model — typically per-user or per-device recurring contracts — supplemented by project-based professional services. The company remains privately held and founder-owned, with Ed Correia continuing in an active leadership role. Go-to-market is regionally concentrated in Northern California and dependent on direct SMB relationships rather than enterprise procurement channels. Industry recognitions include Channel Futures MSP 501 (#58 in 2024), MSSP Alert Top 250 MSSP (2022, 2023), and NextGen 101.

Name

Sagacent Technologies

Legal name

Sagacent Technologies, Inc.

Website

https://sagacent.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Sagacent Technologies is a founder-owned managed IT and cybersecurity services provider founded in 2000, serving SMBs across multiple verticals in the San Francisco Bay Area on a subscription managed services model with compliance expertise.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

akta.pro secondary industries

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), IT Procurement, Lifecycle & Asset Management Services (BPAEABAL)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud solutions
• IT compliance consulting
• Data backup recovery

Headquarters

HQ city

Santa Clara

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Managed IT Services: Recurring managed services revenue model providing ongoing IT management, maintenance, monitoring, and support. Services include proactive cybersecurity, helpdesk support, network management, and system administration delivered as a subscription-based offering with monthly or annual billing.
2. Co-Managed IT Services: Hybrid model where Sagacent supplements internal IT teams, providing collaborative IT management with focus on cybersecurity, business continuity, and compliance. Billed as recurring subscription.
3. Cybersecurity Services: Standalone and bundled cybersecurity offerings including 24/7 monitoring, endpoint detection, security assessments, and compliance solutions. Delivered as part of managed services or potentially as separate professional services.
4. Cloud Solutions: Cloud services including SaaS, IaaS, data backup and recovery, and cybersecurity cloud offerings. May be bundled with managed services or offered separately.
5. Professional Services and Consulting: One-time and project-based services including IT assessments, technology planning, vCIO consulting, compliance audits, and implementation services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Sagacent Technologies is a managed IT services provider delivering outsourced IT management, 24/7 cybersecurity monitoring, regulatory compliance (HIPAA, PCI-DSS, SOC 2), cloud solutions (SaaS/IaaS), and data backup and disaster recovery for small and medium businesses across the San Francisco Bay Area. The company operates through a structured three-step methodology of Technology Assessment, Presentation of Findings, and Implementation, supplemented by co-managed IT, virtual CIO, VoIP, and virtualization services.

Product overview

Sagacent Technologies operates as a managed IT services provider offering a unified suite of technology services rather than a discrete software product. The core portfolio centers on six solution areas: Managed IT Solutions, Co-Managed IT Solutions, Cybersecurity Services, Compliance Solutions, Cloud Solutions, and Data Backup and Recovery Solutions. Supporting these are approximately 20 service modules including VoIP and Phone Solutions, Virtualized Computer Hardware, Virtual CIO (vCIO) Services, Managed Email Hosting, IT Audit Services, Mobile Device Management, Network Design and Setup, Outsourced Help Desk, Microsoft Office 365 Solutions, and others. The company also provides specialized industry-specific IT services and geographic coverage across the San Francisco Bay Area. Services are delivered through a three-step methodology: Technology Assessment, Presentation of Findings, and Implementation of Findings.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Solutions Comprehensive outsourced IT management covering workstations, servers, networks, and cloud platforms with proactive monitoring, maintenance, and 24/7 support for SMBs.
• Co-Managed IT Solutions Hybrid IT partnership model supplementing a client's internal IT team with cybersecurity, compliance, and technical expertise support.
• Cybersecurity Services Managed cybersecurity offerings including 24/7 monitoring, threat detection, endpoint protection, intrusion prevention, security awareness training, and incident response.
• Compliance Solutions Regulatory compliance advisory and implementation for HIPAA, PCI-DSS, GDPR, CCPA/CPRA, SOC 2, and other industry standards.
• Cloud Solutions Cloud migration, management, and optimization services covering SaaS, IaaS, hybrid cloud, and cloud security with AWS-backed infrastructure.
• Data Backup and Recovery Solutions Offsite backup, disaster recovery planning, ransomware protection, and business continuity solutions with rapid recovery capabilities.
• VoIP and Phone Solutions Voice over Internet Protocol telephony including system setup, PBX integration, mobile VoIP, call analytics, voicemail-to-email, auto-attendants, and video conferencing.
• Virtualized Computer Hardware Server, desktop, storage, and application virtualization services using VMware and Microsoft Hyper-V platforms with cloud integration and disaster recovery capabilities.
• Virtual CIO (vCIO) Services Strategic IT leadership including IT roadmap development, technology budgeting, vendor management, compliance guidance, and disaster recovery planning.
• Microsoft Office 365 Solutions Microsoft 365 deployment, migration, and management services delivered as a Microsoft-certified solutions provider.
• Network Design and Setup Network architecture planning, implementation, and configuration services for SMBs.
• Outsourced Help Desk Third-party help desk and technical support services for end-users with rapid response metrics.
• Mobile Device Management (MDM) MDM solutions for secure management of mobile devices, remote wipe, and policy enforcement.
• IT Audit Services Technology assessments evaluating hardware, software, processes, and security posture.
• Technology as a Service (TaaS) / Hardware as a Service (HaaS) Equipment leasing and subscription-based technology procurement model.

Quantifiable outcome

• 96.3% of requests acknowledged within 15 minutes
• +3 more outcomes

Named customers9 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft-certified solutions provider offering Microsoft Office 365 solutions, Microsoft-certified solutions, and leveraging Microsoft technologies across their service offerings.
• AWS (Amazon Web Services)coreTechnology or IntegrationCloud solutions provider leveraging AWS infrastructure for SaaS, IaaS, and cloud-based security offerings. References AWS in cloud solutions and disaster recovery contexts.
• VMwarecoreTechnology or IntegrationVirtualization platform partner using VMware hypervisor technology for server virtualization and virtualized hardware solutions.
• Channel FuturescoreGTM or Marketing PartnerIndustry media and research partner that ranks MSP 501 and recognizes top managed service providers. Sagacent has been ranked on their MSP 501 list.
• MSSP AlertcoreGTM or Marketing PartnerIndustry media outlet that recognizes Top 250 MSSPs globally. Sagacent has been honored on this list for managed security services.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ntiva: Ntiva is a managed IT and cybersecurity services provider serving SMBs and mid-market clients across multiple US regions. It directly competes with Sagacent in the same managed IT, co-managed IT, and MSSP service categories with similar subscription-based delivery.
• Dataprise: Dataprise is a national managed IT services and cybersecurity provider with comparable SMB and mid-market focus, offering managed IT, cloud, security, and compliance services. It is a direct competitor to Sagacent in the same product and customer categories.
• NetGain Technologies: NetGain Technologies is a managed IT and cybersecurity provider with Bay Area presence serving SMB and mid-market clients. It is a direct peer operating in the same regional market with the same core managed services, cybersecurity, and compliance offerings.
• 1Path: 1Path is a managed IT services provider focused on SMB and mid-market clients, offering managed IT, cybersecurity, cloud, and compliance. It directly overlaps with Sagacent's core service portfolio and customer profile.
• CompassMSP: CompassMSP is an SMB-focused managed IT services provider with a comparable service portfolio including managed IT, cybersecurity, and compliance. It is a direct peer competing for the same SMB client segment.
• Kelser: Kelser is a managed IT and cybersecurity provider serving SMB and mid-market clients in the Northeast US. It offers a comparable mix of managed IT, cybersecurity, and compliance services, making it a direct category peer to Sagacent.
• Be Structured: Be Structured is a managed IT services provider specializing in SMB clients with services covering IT management, cybersecurity, and cloud. It is a direct peer operating in the same SMB managed services category.
• Think|Stack: Think|Stack is a managed IT and cybersecurity provider focused on SMB clients, with a comparable subscription-based managed services and compliance orientation. It directly competes with Sagacent in the same product category.
• Ascend Technologies: Ascend Technologies is a managed IT and cybersecurity provider serving SMB and mid-market clients nationwide. Its service mix — managed IT, cybersecurity, cloud, and compliance — makes it a direct peer to Sagacent.

Broad incumbents

• ConnectWise: ConnectWise is a large platform provider of IT management software and professional services automation tools used by MSPs. While not a direct services competitor, it is a broad incumbent in the SMB MSP ecosystem that Sagacent and its peers partner with or compete against for downstream services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/Sagacent/videos
• Facebookfacebook.com/Sagacent
• LinkedInlinkedin.com/company/sagacent-technologies
• Xx.com/Sagacent

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sagacent Technologies