ER Tech Pros
ER Tech Pros is a Sacramento-based managed IT service provider serving U.S. healthcare organizations with Managed IT, Cloud Hosting, Cybersecurity, and VoIP services built on tier-1 third-party platforms and wrapped in AI-driven 24/7 monitoring.
- Company typePrivate
- Founded1996
- HeadquartersSacramento, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What ER Tech Pros does
ER Tech Pros LLC is a privately held, Sacramento-headquartered managed IT service provider that has operated for approximately three decades (founded circa 1996 per company history; 1998 per firmographics), focused exclusively on U.S. healthcare organizations. Its integrated portfolio comprises four service lines: Managed IT (24/7 monitoring, endpoint security, proactive maintenance, on-site support), Cloud Hosting (across its own Nutanix/NTT-powered data center plus AWS, Azure, and GCP with 99.99% SLA-backed uptime), Cybersecurity (SOC-driven threat detection, managed EDR and SIEM, dark web monitoring, penetration testing, vulnerability management), and VoIP Communication (Vonage-powered cloud phone system with AI conversational flows and telehealth video). The company claims 100+ subject matter expert engineers, 10,000+ managed endpoints, 2,000+ hosted servers, and 1M+ active users globally.
The technology stack is an aggregation of tier-1 third-party platforms — CrowdStrike, SentinelOne, Sumo Logic, and Qualys for security; Nutanix and NTT for proprietary cloud infrastructure; Vonage for unified communications — wrapped in ER Tech Pros' own AI-based real-time monitoring layer. AI is positioned for anomaly detection, process automation across IT operations, and conversational workflows in VoIP. The firm holds a comprehensive compliance posture spanning HIPAA, HITECH, SOC 1, SOC 2 Type 2, ISO 27001, PCI DSS, and FISMA, which functions as a primary sales enabler against non-specialist MSPs competing for regulated healthcare workloads.
Revenue is generated through subscription-based managed service contracts billed monthly, with quote-based pricing determined per client following free consultations and IT assessments. Go-to-market is direct and consultative, using account managers, technical engineers, website CTAs, and phone/email outreach. No external funding, M&A activity, leadership changes, or product launches are disclosed in the source material; the firm appears bootstrapped and founder-controlled. Published customer testimonials come predominantly from small and mid-market healthcare accounts — single-provider dental clinics, multi-clinic pain management groups, pediatric medical centers, and a regional ambulance operator — indicating a long-tail customer base rather than large enterprise anchor contracts.
ER Tech Pros firmographics
Firmographics- Name
- ER Tech Pros
- Legal name
- ER Tech Pros LLC
- Website
- https://ertech.io
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ER Tech Pros is a Sacramento-based managed IT service provider serving U.S. healthcare organizations with Managed IT, Cloud Hosting, Cybersecurity, and VoIP services built on tier-1 third-party platforms and wrapped in AI-driven 24/7 monitoring.
- Ownership category
- akta.pro rank
Where ER Tech Pros is headquartered
LocationHeadquarters
- HQ city
- Sacramento
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ER Tech Pros business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed IT services with 24/7 monitoring, proactive maintenance, and 365-day support. Services include endpoint security, system optimization, and infrastructure management delivered on a subscription basis.
- Cloud Hosting Services: Compliant, high-performance cloud hosting across ER Tech data center (powered by Nutanix and NTT), AWS, Azure, and GCP with 99.9% uptime guarantee. Revenue generated through infrastructure usage and management fees.
- Cybersecurity Solutions: 24/7 threat detection, dark web monitoring, SOC-driven phishing protection, and cybersecurity services powered by tools such as CrowdStrike, SentinelOne, Sumo Logic, Qualys. Delivered as part of managed security services.
- VoIP Communication Services: VoIP built for healthcare (powered by Vonage) with 99.9% uptime, offering cloud phone system with per-extension billing for voice communication services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom quote-based pricing tailored to business needs |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
ER Tech Pros product offering
Product offeringCore offering
ER Tech Pros is a managed IT service provider delivering bundled healthcare IT services—24/7 managed IT support, compliant multi-cloud hosting (ER Tech Cloud on Nutanix/NTT plus AWS, Azure, GCP), multi-layered cybersecurity (SOC-driven threat detection, EDR, SIEM, dark web monitoring, vCISO), and Vonage-powered VoIP communication—to healthcare organizations in the United States under HIPAA-aligned operations with custom quote-based subscription pricing.
Product overview
ER Tech Pros is a managed IT service provider specializing in healthcare IT and cybersecurity. The company offers an integrated portfolio of four core services: Managed IT Services (24/7 monitoring, proactive maintenance, and endpoint security), Cloud Hosting Services (compliant infrastructure across ER Tech's proprietary cloud, Nutanix, NTT, AWS, Azure, and GCP with 99.9% uptime), Cybersecurity Solutions (multi-layered threat detection, SOC services, and compliance support powered by CrowdStrike, SentinelOne, Sumo Logic, and Qualys), and VoIP Communication (Vonage-powered cloud phone system with AI capabilities, telehealth support, and 99.9% uptime). These services are designed to work together as a unified healthcare IT ecosystem, providing end-to-end protection, communication, and infrastructure management for healthcare organizations.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Outsourced 24/7 IT management with proactive maintenance, endpoint security, dedicated account management, on-site IT support, and 365-day human coverage backed by 100+ SME engineers. Designed for healthcare organizations that need always-on IT operations and predictable system performance.
- Cloud Hosting Services Compliant, high-performance healthcare cloud hosting across ER Tech's own data center (powered by Nutanix and NTT) and public clouds (AWS, Azure, GCP), including private and hybrid deployments, with 99.9% uptime, auto-scaling, enterprise-grade immutable backups, disaster recovery with guaranteed RTO/RPO, and DDoS protection.
- Cybersecurity Solutions Multi-layered managed cybersecurity for healthcare with 24/7 threat detection, dark web monitoring, SOC-driven phishing protection, managed EDR, managed SIEM, SOC-as-a-Service, firewall/network/server protection, advanced penetration testing, and virtual CISO leadership. Powered by CrowdStrike, SentinelOne, Sumo Logic, and Qualys.
- VoIP Communication Healthcare-focused cloud phone system powered by Vonage with 99.9% uptime, AI-powered omnichannel conversational flows, built-in real-time analytics, telehealth and video consultation, call recording/archival, HD conference calling up to 30 participants, and mobile integration for iOS and Android, billed per extension.
Quantifiable outcome
- 99.9% client satisfaction score
- +7 more outcomes
Companies that use ER Tech Pros
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
ER Tech Pros technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability9 records
Feature6 records
ER Tech Pros partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- VonagecoreVonage powers ER Tech Pros' VoIP communication services, providing the cloud phone system infrastructure that enables healthcare organizations to have 99.9% uptime, affordable internet-based calling, and scalable communication solutions.
- CrowdStrikecoreCrowdStrike provides enterprise-grade endpoint protection and threat intelligence as part of ER Tech Pros' cybersecurity solutions stack, powering 24/7 threat detection and advanced ransomware defense.
- SentinelOnecoreSentinelOne delivers autonomous endpoint protection and EDR capabilities integrated into ER Tech Pros' managed cybersecurity services for healthcare organizations.
- Sumo LogiccoreSumo Logic provides cloud-native security analytics and SIEM capabilities powering ER Tech Pros' Security Operations Center and threat detection services.
- QualyscoreQualys provides vulnerability management and continuous monitoring capabilities as part of ER Tech Pros' cybersecurity solutions for healthcare compliance.
- NutanixcoreNutanix powers ER Tech Pros' proprietary cloud data center infrastructure, enabling hybrid cloud solutions and enterprise-grade virtualization for healthcare cloud hosting services.
- NTTcoreNTT provides infrastructure support for ER Tech Pros' cloud data center operations, enabling compliant and high-performance cloud hosting across their infrastructure.
- AWS (Amazon Web Services)coreAWS provides public cloud infrastructure as part of ER Tech Pros' multi-cloud management services, enabling scalable and secure cloud hosting options for healthcare organizations.
- Microsoft AzurecoreAzure provides public cloud infrastructure as part of ER Tech Pros' multi-cloud management services, offering healthcare organizations flexible and compliant cloud deployment options.
- Google Cloud Platform (GCP)coreGCP provides public cloud infrastructure as part of ER Tech Pros' multi-cloud management services, enabling additional deployment options for healthcare organizations.
Scale indicators14 records
Recent moves6 records
Expansion highlights6 records
ER Tech Pros competitors and assessment
Company assessmentDirect peers
- Tegria: Healthcare-focused IT services and consulting firm offering managed services, cloud, and application support to providers and payers. Highly comparable vertical specialty, similar bundled-services model, and overlapping compliance (HIPAA, HITRUST) positioning.
- Nordic Consulting: Healthcare IT consulting and managed services firm with deep EHR and clinical-application expertise. Comparable healthcare-only focus and similar mix of advisory plus operational support for hospitals and large provider groups.
- Impact Advisors: Healthcare-exclusive IT consulting and managed services provider serving hospitals, health systems, and ambulatory organizations. Similar vertical specialization and comparable services portfolio across implementation, optimization, and managed support.
- Clearwater Compliance: Healthcare-focused cybersecurity and compliance firm offering managed security, risk assessments, and HIPAA/HITRUST services. Direct overlap with ER Tech Pros' cybersecurity and compliance stack and the same healthcare buyer profile.
- Pivot Point Consulting: Healthcare IT consulting firm delivering EHR, ERP, and managed services to providers and payers. Comparable healthcare vertical focus and similar reliance on certified consultants serving mid-market and enterprise health systems.
- Optimum Healthcare IT: Healthcare-specialized IT staffing, implementation, and managed services firm serving hospitals and health systems. Overlapping buyer (healthcare CIOs), similar advisory-plus-operational model, and competing for the same pool of healthcare IT engineers.
- Dataprise: Mid-market managed IT services provider delivering managed IT, cybersecurity, cloud, and unified communications. Comparable service portfolio and subscription-based revenue model, with broader geographic reach than ER Tech Pros.
- Ntiva: Managed IT services and cybersecurity provider serving SMB and mid-market organizations across multiple US regions. Comparable service mix (managed IT, cloud, security) and similar subscription-based delivery model.
- OneNeck IT Solutions: Managed IT and cloud hosting provider offering managed services, data center hosting, and hybrid cloud solutions to mid-market and enterprise clients. Directly comparable cloud hosting and managed IT services overlap with ER Tech Pros.
Broad incumbents
- CDW: Large, diversified IT solutions and services provider with a substantial healthcare vertical practice. Competes for the same healthcare IT wallet with broader product breadth, national delivery footprint, and greater scale than ER Tech Pros.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
ER Tech Pros social profiles
Digital presenceER Tech Pros compliance and trust
Trust signalCompliance6 records
ER Tech Pros financial estimates
Financial estimateRevenue estimate
Valuation estimate
ER Tech Pros leadership team
Management profileNumber of profiles
ER Tech Pros funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ER Tech Pros M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ER Tech Pros
What does ER Tech Pros do?
ER Tech Pros is a managed IT service provider delivering bundled healthcare IT services—24/7 managed IT support, compliant multi-cloud hosting (ER Tech Cloud on Nutanix/NTT plus AWS, Azure, GCP), multi-layered cybersecurity (SOC-driven threat detection, EDR, SIEM, dark web monitoring, vCISO), and Vonage-powered VoIP communication—to healthcare organizations in the United States under HIPAA-aligned operations with custom quote-based subscription pricing.
Is ER Tech Pros a public or private company?
ER Tech Pros is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ER Tech Pros founded?
ER Tech Pros was founded in 1996. It employs 51 to 100 people.
Where is ER Tech Pros based?
ER Tech Pros is headquartered in Sacramento, United States, in the North America region.
How does ER Tech Pros make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Hosting Services, cybersecurity Solutions and voIP Communication Services.
Who are ER Tech Pros's main competitors?
Direct peers on record are Tegria, Nordic Consulting, Impact Advisors, Clearwater Compliance, Pivot Point Consulting, Optimum Healthcare IT, Dataprise, Ntiva and OneNeck IT Solutions. CDW is listed as a broad incumbent.
Does ER Tech Pros have an API?
No public API is recorded for ER Tech Pros.