Alpha Dot Net
Alpha Dot Net is a privately held Australian internet service provider founded in 1996 that retails wholesale broadband plans from NBN Co, Opticomm, Supanetworks, and Lynham Networks to residential and small-business customers nationwide on month-to-month terms.
- Company typePrivate
- Founded1996
- HeadquartersSurry Hills, Australia
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Alpha Dot Net does
Alpha Dot Net is an Australian-owned internet service provider founded in 1996 that operates as a retail aggregator over multiple wholesale broadband networks. The company resells connectivity services on behalf of NBN Co, Opticomm, Supanetworks (formerly Fibre Corp), and Lynham Networks (formerly Lightning Broadband), offering residential and business customers a single entry point to compare plans by address and building provider. Speed tiers range from 25Mbps to 750Mbps, all plans include unlimited data on month-to-month terms with no cancellation fees, and pricing spans approximately $65 to $124 per month inclusive of GST depending on network and speed.
The underlying technology is conventional ISP stack rather than proprietary infrastructure: Alpha owns no physical network but integrates wholesale network APIs and portals to provision and bill end-customer services. The customer-facing layer is the Halo Customer Portal at portal.alpha.net.au, which handles usage monitoring, plan configuration, password management, email forwarding, away messages, and support contact. Hardware revenue is derived from pre-configured TP-Link modems sold for $215 incl. GST and from one-time setup fees that vary by wholesale provider ($0 for NBN, $15 to $110 for other networks). Business customers can additionally purchase managed services such as network monitoring, server maintenance, cloud connectivity, private and inter-site links, and dark fibre.
The GTM motion is hybrid: direct-to-consumer self-service online via the website at home.alpha.net.au and a value-added reseller role for upstream network operators. Distribution is exclusively domestic Australian. The company is privately held with no external funding history, is operated from Surry Hills NSW with a headcount in the 11–50 range, and is required to comply with the Telecommunications Consumer Protections Code, the Data Retention Act, the Online Safety Act 2021, and the NSW Modern Slavery Act. There are no disclosed M&A transactions, leadership changes, or product pivots in the available data.
Alpha Dot Net firmographics
Firmographics- Name
- Alpha Dot Net
- Legal name
- Alpha Dot Net Australia Pty Ltd
- Website
- https://alpha.net.au
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Alpha Dot Net is a privately held Australian internet service provider founded in 1996 that retails wholesale broadband plans from NBN Co, Opticomm, Supanetworks, and Lynham Networks to residential and small-business customers nationwide on month-to-month terms.
- Ownership category
- akta.pro rank
Alpha Dot Net industry classification
Industry- Product category
- Internet Services
- NAICS
- Wired Telecommunications Carriers (517111)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
Keywords
Where Alpha Dot Net is headquartered
LocationHeadquarters
- HQ city
- Surry Hills
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Alpha Dot Net business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Internet Service Plans: Monthly recurring subscription revenue from residential and business internet plans across multiple network providers (NBN, Opticomm, Supanetworks, Lynham Networks). Plans offered at various speed tiers with unlimited data.
- Equipment Sales: One-time sales of pre-configured routers/modems (TP-Link compatible) for $215 including GST. Additional addons such as New Development Charges for first-time connections.
- Setup Fees: One-time setup/installation fees varying by network provider - ranging from $0 (NBN) to $110 (Opticomm).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | NBN 25Mbps/5Mbps - Basic plan for light users |
| Subscription | Monthly | NBN 50Mbps/20Mbps - Mid-tier for households/businesses |
| Subscription | Monthly | NBN 500Mbps/50Mbps - High-speed for demanding households/businesses |
| Subscription | Monthly | Supanetworks 25Mbps/10Mbps - Entry-level plan |
| Subscription | Monthly | Supanetworks 500Mbps/500Mbps - Symmetric high-speed plan |
| Subscription | Monthly | Supanetworks 750Mbps/750Mbps - Premium symmetric plan |
| Subscription | Monthly | Opticomm 25Mbps/5Mbps - Basic plan |
| Subscription | Monthly | Opticomm 50Mbps/20Mbps - Standard plan |
| Subscription | Monthly | Opticomm 100Mbps/20Mbps - Fast plan |
| Subscription | Monthly | Opticomm 250Mbps/25Mbps - Premium plan |
| Subscription | Monthly | Lynham Networks 50Mbps/20Mbps - Standard plan |
| Subscription | Monthly | Lynham Networks 100Mbps/20Mbps - Fast plan |
| Subscription | Monthly | Lynham Networks 200Mbps/25Mbps - Premium plan |
| One time/ perpetual license | Monthly | Pre-configured Modem Addon |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels2 records
Alpha Dot Net product offering
Product offeringCore offering
Alpha Dot Net is an Australian internet service provider founded in 1996 that resells broadband connectivity from multiple wholesale networks (NBN Co, Supanetworks, Lynham Networks, and Opticomm) to residential and business customers. The company offers tiered speed plans with unlimited data on a month-to-month basis, along with managed IT services including network monitoring, server maintenance, cloud connectivity, private/public/inter-site links, and dark fibre for business clients.
Product overview
Alpha Dot Net is an Australian internet service provider founded in 1996, offering a unified broadband service platform that aggregates multiple wholesale fiber and NBN networks. The core offering is the Alpha Dot Net Internet Service, which provides connectivity through partner networks including Supanetworks (formerly Fibre Corp), Lynham Networks (formerly Lightning Broadband), Opticomm, and NBN Co. Customers can choose from various speed tiers across these networks, with plans offering speeds ranging from 25Mbps to 750Mbps. The product portfolio also includes add-on services such as a Pre-configured Modem for customer hardware needs and New Development Charge services for first-time connections. The company operates the Halo Customer Portal as a self-service management tool for account and billing administration.
Differentiator
Problem solved
Functional benefit
Products and services
- Alpha Dot Net Internet Service Primary broadband internet connectivity service for residential and business customers across Australia, delivered through multiple wholesale network providers including NBN Co, Supanetworks, Lynham Networks, and Opticomm.
- NBN Plans
Companies that use Alpha Dot Net
Customer profileSegments2 records
Ideal customer profiles2 records
Alpha Dot Net technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Alpha Dot Net partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Supanetworks (Previously Fibre Corp)coreAlpha Dot Net resells Supanetworks (formerly Fibre Corp) wholesale internet services to end customers. They offer multiple speed tiers including 25Mbps/10Mbps, 500Mbps/500Mbps, and 750Mbps/750Mbps symmetric plans.
- Lynham Networks (Previously Lightning Broadband)coreAlpha Dot Net resells Lynham Networks (formerly Lightning Networks/Broadband) wholesale internet services. Plans offered include 50Mbps/20Mbps, 100Mbps/20Mbps, and 200Mbps/25Mbps.
- OpticommcoreAlpha Dot Net resells Opticomm wholesale internet services. Plans available include 25Mbps/5Mbps, 50Mbps/20Mbps, 100Mbps/20Mbps, and 250Mbps/25Mbps.
- NBN CocoreAlpha Dot Net resells NBN (National Broadband Network) wholesale services. Plans include 25Mbps/5Mbps, 50Mbps/20Mbps, and 500Mbps/50Mbps speed tiers.
Scale indicators2 records
Recent moves6 records
Expansion highlights3 records
Alpha Dot Net competitors and assessment
Company assessmentDirect peers
- Aussie Broadband: Australia's largest independent ISP, providing residential NBN and business-grade fibre/ethernet services with a comparable SMB/consumer focus and multi-network aggregation model.
- iiNet: Established Australian consumer and business ISP, now part of TPG; competes directly on NBN/Fibre plans and customer-service positioning similar to Alpha Dot Net.
- Tangerine Telecom: Australian NBN/Fibre ISP known for competitive pricing and digital onboarding — comparable aggregator/reseller approach without proprietary infrastructure.
- Dodo Services: Diversified Australian ISP and energy retailer offering NBN and fibre plans to residential customers, competing on price in the same market segment.
- Belong: Telstra-owned online-only ISP offering no-lock-in NBN plans — direct competitor in the digital-first, month-to-month consumer segment.
- Launtel: Australian boutique ISP offering residential NBN plans with strong customer-service and self-service portal emphasis, similar in scale and ethos to Alpha Dot Net.
- MyRepublic Australia: NBN and fibre ISP targeting residential and small business customers with competitive unlimited-data plans.
Broad incumbents
- Superloop: ASX-listed provider of both wholesale fibre infrastructure and consumer broadband services — comparable aggregator strategy but with owned infrastructure.
- Optus: Tier-1 Australian carrier offering NBN, mobile, and business connectivity — sets the competitive baseline on price, scale, and bundled offerings.
- Telstra: Largest Australian incumbent carrier; competes both directly (via Belong) and indirectly across NBN, business-grade ethernet, and cloud connectivity.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Alpha Dot Net social profiles
Digital presenceAlpha Dot Net financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alpha Dot Net leadership team
Management profileNumber of profiles
Alpha Dot Net funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alpha Dot Net M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alpha Dot Net
What does Alpha Dot Net do?
Alpha Dot Net is an Australian internet service provider founded in 1996 that resells broadband connectivity from multiple wholesale networks (NBN Co, Supanetworks, Lynham Networks, and Opticomm) to residential and business customers. The company offers tiered speed plans with unlimited data on a month-to-month basis, along with managed IT services including network monitoring, server maintenance, cloud connectivity, private/public/inter-site links, and dark fibre for business clients.
Is Alpha Dot Net a public or private company?
Alpha Dot Net is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Alpha Dot Net founded?
Alpha Dot Net was founded in 1996. It employs 11 to 50 people.
Where is Alpha Dot Net based?
Alpha Dot Net is headquartered in Surry Hills, Australia, in the Oceania region.
How does Alpha Dot Net make money?
Three revenue lines are on record. Internet Service Plans are the primary driver. The others are equipment Sales and setup Fees.
Who are Alpha Dot Net's main competitors?
Direct peers on record are Aussie Broadband, iiNet, Tangerine Telecom, Dodo Services, Belong, Launtel and MyRepublic Australia. Broad incumbents are Superloop, Optus and Telstra.
Does Alpha Dot Net have an API?
No public API is recorded for Alpha Dot Net.
What industry is Alpha Dot Net in?
Alpha Dot Net's product category is Internet Services. Its primary akta.pro industry code is HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers). Its NAICS code is 517111 and its SIC code is 4899.