What A+ Conferencing does

A+ Conferencing is a Texas-built audio, video, and web conferencing services provider targeting medium-to-high-volume customers, agents, and resellers. Founded by Mike Burns and now operating as a subsidiary of Xcyte Digital, the company runs an LP entity (A+ Conferencing, LP) in Texas with a small team of 11–50 employees. Its core platform supports reservationless automated conferencing (Basic at $0.039/min), operator-assisted white-glove service (Premium at $0.20/min), event services, web and desktop video conferencing, and the Proclaim video email product, all anchored on in-house Texas infrastructure with 400+ USA and 100+ international dial-in numbers, 99.999% uptime, and 1,000-participant capacity per call.

The company makes money through per-minute usage-based billing supplemented by channel commission flows and managed event services. Go-to-market is channel-first: a partner program led by Susan Farraj (Partner Success Director) and Tom Maurath (Channel Development Manager) distributes the platform through agents and resellers with evergreen commissions and zero channel conflict, supplemented by direct phone sales and website self-service. Customer segmentation is vertical, with dedicated solutions and landing pages for Lawyers/Attorneys, Court Reporters, Investor Relations, Associations, Religious Organizations, and Event Services — segments where audio fidelity, security, and operator quality are decision criteria.

The technology stack is conventional telephony and SIP-based conferencing with redundant infrastructure, encryption, and compliance posture (HIPAA, SOX). There is no disclosed AI/ML capability. The principal commercial positioning rests on Texas heritage, the Mike Burns/Burns Method service culture, channel partner economics, and specialization in compliance-sensitive verticals rather than feature differentiation versus Zoom, Microsoft Teams, or Webex.

Name

A+ Conferencing

Legal name

A+ Conferencing, LP

Website

https://aplusconferencing.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

A+ Conferencing, a Texas-built conferencing services provider and Xcyte Digital subsidiary, delivers reservationless and operator-assisted audio conferencing, plus web and video collaboration, to medium-to-high-volume customers distributed primarily through an agent and reseller channel across legal, investor relations, association, religious, and court reporting verticals.

Ownership category

akta.pro rank

Product category

Audio and Video Conferencing Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Video Conferencing & Meetings (HDAIAHAI)

akta.pro secondary industry

Video Conferencing & Meetings (BPAMACAD)

Keywords

• Audio conferencing services
• Operator-assisted conferencing
• Reservationless conferencing
• Web conferencing solutions
• Channel partner program

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Usage-Based Conferencing Services: Per-minute billing model for conference call services. Basic tier at $0.039/min with 100 callers per conference, includes USA local dial-in numbers, host control panel, call recording, and configurable features. Premium tier at $0.20/min with operator meet and greet, online conference manager, voting/polling, digital recording and replay, participant list, and Q&A support.
2. Agent and Reseller Commissions: Channel partners earn industry-leading commission rates with no caps and evergreen commissions for the life of the customer. Monthly commission payments with detailed reporting.
3. Event Services: Managed event excellence with dedicated coordinators handling registrations, event planning, technical coordination, pre-event testing, recording, and post-event analytics.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

A+ Conferencing provides reservationless automated audio conferencing and operator-assisted managed conference call services, along with web conferencing, desktop video conferencing, Proclaim video email, and end-to-end managed event services. The Texas-built platform supports up to 1,000 participants per call with 400+ USA and 100+ international dial-in numbers, HIPAA/SOX-grade security, and is sold through a channel-first model to medium-to-high-volume customers, agents, and resellers.

Product overview

A+ Conferencing offers a unified audio, video, and web conferencing platform built entirely in Texas. The core product portfolio centers on two main conferencing modalities: Reservationless Audio Conferencing (automated on-demand service) and Operator-Assisted Conferencing (white-glove managed service). These are supplemented by web and desktop video conferencing and Proclaim video email services. The company also provides specialized vertical solutions for religious organizations, legal professionals/lawyers, court reporters, associations, and investor relations. Events Services offers managed event support for critical communications. The company operates a channel-first agent and reseller partner program.

Differentiator

Problem solved

Functional benefit

Products and services

• Reservationless Audio Conferencing On-demand automated conference call service allowing users to host instant conference calls anytime without scheduling. Features 24/7 availability, dedicated access codes, easy-to-use web controls, and support for up to 1,000 participants, with 400+ USA and 100+ international dial-in numbers.
• Operator-Assisted Conferencing White-glove professionally managed conference call service with dedicated operators handling introductions, structured Q&A facilitation, active call management, and real-time problem solving for high-stakes calls such as investor earnings, legal proceedings, and association events.
• Events Services Managed event services for critical communications including audio events, online events, webinars, and virtual events, with dedicated event coordinators handling registrations, event planning, technical coordination, pre-event testing, recording, and post-event analytics.
• Agent and Reseller Partner Program Channel-first partner program for agents and resellers offering wholesale pricing, industry-leading commission rates with no caps, evergreen commissions for the life of the customer, monthly commission payments, account protection, dedicated partner success support, and a guaranteed zero channel conflict with no direct sales competition.

Quantifiable outcome

• 99.999% always-on service reliability
• +3 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

One partnership is on record.

• Xcyte Digital CompanycoreOthersA+ Conferencing is an Xcyte Digital Company. The parent company relationship provides strategic oversight and brand positioning within the digital conferencing and collaboration space. Xcyte Digital is referenced as the holding company for the A+ Conferencing brand.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Zoom Video Communications: Dominant video conferencing platform that bundles audio conferencing, webinar, and event services; competes with A+ on modern UC use cases while lacking A+'s operator-assisted, compliance-vertical specialization.
• GoTo (LogMeIn): Provides audio conferencing (OpenVoice), web, video, and webinar services to SMBs and enterprises; comparable on product breadth and pricing tiers.
• Cisco Webex: Established enterprise conferencing platform with audio, video, and event services; competes for the same investor relations and enterprise workloads as A+ Conferencing.
• Microsoft Teams: Enterprise collaboration suite bundling audio/video conferencing, chat, and events at effectively zero marginal cost; principal disruptor of standalone per-minute audio conferencing economics.

Direct peers

• FreeConferenceCall.com: Direct competitor offering free and low-cost audio conferencing with reservationless and operator-assisted options to SMBs and verticals; closest product and pricing analog to A+ Conferencing's Basic tier at $0.039/min.
• Arkadin (now NTT): Provides operator-assisted audio conferencing and collaboration services for enterprises globally, with strong presence in Europe; overlaps with A+ on operator-assisted, event, and international dial-in services.
• ConferenceUSA / Conference Calls Inc. Reservationless and operator-assisted audio conferencing provider serving enterprises, legal, and associations; directly comparable on use cases and per-minute pricing model.
• InterCall (now part of West Corporation / Intrado): Major audio conferencing provider historically focused on enterprise and operator-assisted services; directly comparable product mix including reservationless audio, operator-assisted, and event services.
• PGi (Premier Global Services): Long-standing audio and web conferencing provider with operator-assisted services targeting enterprises and verticals; comparable in legacy positioning, vertical specialization, and channel-driven GTM.

Emerging players

• ZipBridge: Conference call service with reservationless and operator-assisted options targeted at SMBs and verticals; smaller-scope direct competitor with overlapping feature set.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about A+ Conferencing