Snapview
- Company typePrivate
- Founded2004
- HeadquartersDarmstadt, Germany
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Snapview does
Snapview is a Darmstadt-headquartered software vendor that provides a video consultation and online advisory platform purpose-built for regulated industries, primarily banks and insurance companies in Germany and the wider DACH region. Operated by BSI Business Systems Integration Deutschland GmbH under Swiss parent BSI Business Systems Integration AG, the platform combines live video, screen sharing, electronic signature, appointment scheduling, MiFID/FinVermV-compliant recording, and Video-Ident identity verification in a single browser-based experience that requires no downloads or registration from end customers. Snapview also exposes an API for embedding its capabilities into customer CRMs, application processing pipelines, and consulting software, and supports custom branding and dedicated hosting environments.
The product is differentiated less by technical novelty than by regulatory posture: Snapview is ISO 27001:2017 certified, fully GDPR-compliant, hosts all data in German data centers, and accepts BaFin audit and instruction rights — positioning it as a sovereign alternative to US-based CPaaS providers for highly regulated buyers. It monetizes through subscription-based SaaS contracts supplemented by professional services for implementation, customization, integration, and training, with pricing negotiated on a case-by-case basis rather than published. Customers span enterprise banking (ING, Comdirect, Interhyp, Volksbank Mittlerer Schwarzwald, LBS, Bausparkasse Schwäbisch Hall, SparkassenVersicherung), insurance (Debeka, HanseMerkur), financial services (Visable, tecis, Jung DMS & Cie.), automotive retail (SK Autohaus, Zweirad Joos), and municipal utilities (Stadtwerke), distributed via direct enterprise sales with supplementary digital demand generation.
The company has 251–500 employees, no publicly disclosed revenue, and no disclosed funding or M&A history; it relies on a consultative, reference-driven go-to-market anchored by long-tenured relationships with marquee German BFSI brands.
Snapview firmographics
Firmographics- Name
- Snapview
- Legal name
- BSI Business Systems Integration Deutschland GmbH
- Website
- https://snapview.de
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Where Snapview is headquartered
LocationHeadquarters
- HQ city
- Darmstadt
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Snapview business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Platform Subscription: SaaS platform for online video consultation provided on subscription basis with full service support including consultation, integration, and training.
- Professional Services: Implementation consulting, customization, integration into customer systems, training and ongoing support services.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
Snapview product offering
Product offeringCore offering
Snapview is a SaaS video consultation and online advisory platform that enables banks, insurance companies, and other enterprises to conduct live video customer consultations with screen sharing, electronic signatures, compliant recording, appointment scheduling, and video-based identity verification. The platform is hosted on servers in German data centers, provides full DSGVO/GDPR compliance, and is augmented by a Snapview API for embedding into customer CRMs and consulting applications. The offering is accompanied by full-service implementation, customization, integration, and training.
Product overview
Snapview is a unified video consultation platform (Premium-Software für Online-Beratung) designed for banks and insurance companies. The platform provides a comprehensive suite of features including Live-Video communication, Screen Sharing, Electronic Signature, Recording (for MiFID/FinVermV compliance), Appointment Calendar, and Video-Ident, all accessible without customer downloads or registration. The platform is augmented by a Snapview API for integration into customer systems (CRM, application pipelines, consulting software), and supported by Full Service offerings including consulting, customization, and training. The offering is unified as a single platform rather than modular components, with individual features being capabilities of the core product rather than separate modules.
Differentiator
Problem solved
Functional benefit
Products and services
- Snapview Platform Premium software platform for digitalizing sales and consulting processes via online video consultation. Bundles live video communication, screen sharing, electronic signatures, MiFID/FinVermV-compliant recording, online appointment scheduling, and Video-Ident identity verification, hosted on servers in German data centers with full GDPR compliance. Designed for banks, insurance companies, and other enterprises that need compliant remote customer advice.
- Snapview API Application programming interface that enables integration of Snapview's video consultation capabilities into customers' own applications, including CRM systems, application processing pipelines, and consulting software. Allows the participant page to be hosted under the customer's own domain with corporate branding and customer-specific declarations/consent capture.
- Full Service (Consulting, Customization, Integration, and Training) Comprehensive accompanying service package for Snapview customers covering all project phases: consulting for platform introduction and digitalization of sales/consulting processes, individual customization, integration into customer IT systems, and staff training and instruction in effective live-video advisory.
Quantifiable outcome
- 50% increase in closing rates
- +2 more outcomes
Companies that use Snapview
Customer profileNamed customers18 records
Segments4 records
Ideal customer profiles4 records
Snapview technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
Snapview partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights4 records
Snapview competitors and assessment
Company assessmentBroad incumbents
- Vonage (Ericsson): Provides CPaaS and embedded video communications APIs targeting enterprise developers, representing a substitutable but broader alternative to Snapview's specialized consultation platform.
- Twilio: Global CPaaS leader offering video (Programmable Video) and communications APIs that overlap with Snapview's core consultation platform; serves a broader market with non-specialized, non-sovereign infrastructure.
- Zoom Video Communications: Dominant enterprise video collaboration suite whose Meetings, Webinar, and Contact Center products address a portion of Snapview's customer consultation use cases at much larger scale.
- Microsoft Teams: Embedded inside Microsoft 365 and Dynamics ecosystems commonly used by German banks/insurers; presents bundled video and meeting alternative that competes with Snapview's collaboration layer.
- DocuSign: Global e-signature platform overlapping with Snapview's electronic signature capability, including eIDAS Qualified Electronic Signature offerings used in regulated onboarding.
- LogMeIn (GoToMeeting): Provides hosted video meeting and webinar products used across enterprise customer-facing teams, competing with Snapview's consultation use cases at a broader, less specialized level.
Direct peers
- Whereby: Browser-based video meeting platform targeting simpler, no-download customer conversations similar to Snapview's UX design principle, though less tailored to financial regulation.
- Tixeo: European (French) provider of secure video conferencing with end-to-end encryption and sovereign infrastructure, comparable to Snapview's data-residency and security positioning for regulated European enterprises.
- IDnow: German-headquartered provider of video-based identity verification and qualified electronic signatures, directly competing with Snapview's Video-Ident and e-signature capabilities in regulated industries across the DACH region.
- WebID Solutions (Jumio): Germany-based Video-Ident and digital identity provider serving banks and insurers with regulatory-compliant onboarding and signing flows, overlapping with Snapview's financial services compliance positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Snapview social profiles
Digital presenceSnapview compliance and trust
Trust signalCompliance3 records
Snapview financial estimates
Financial estimateRevenue estimate
Valuation estimate
Snapview leadership team
Management profileNumber of profiles
Profiles3 records
Snapview funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Snapview M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Snapview
What does Snapview do?
Snapview is a SaaS video consultation and online advisory platform that enables banks, insurance companies, and other enterprises to conduct live video customer consultations with screen sharing, electronic signatures, compliant recording, appointment scheduling, and video-based identity verification. The platform is hosted on servers in German data centers, provides full DSGVO/GDPR compliance, and is augmented by a Snapview API for embedding into customer CRMs and consulting applications. The offering is accompanied by full-service implementation, customization, integration, and training.
Is Snapview a public or private company?
Snapview is a private company. It is classified as corporate owned and is currently operating.
When was Snapview founded?
Snapview was founded in 2004. It employs 251 to 500 people.
Where is Snapview based?
Snapview is headquartered in Darmstadt, Germany, in the Europe region.
How does Snapview make money?
Two revenue lines are on record. Software Platform Subscription is the primary driver. The others are professional Services.
Who are Snapview's main competitors?
Broad incumbents on record are Vonage (Ericsson), Twilio, Zoom Video Communications, Microsoft Teams, DocuSign and LogMeIn (GoToMeeting). Direct peers are Whereby, Tixeo, IDnow and WebID Solutions (Jumio).
Does Snapview have an API?
Yes. Snapview offers an API that enables integration of the Snapview platform into customer applications and systems. The API allows integration with CRM systems, application processing pipelines, and consulting software. Customers can embed the video consultation capabilities into their own applications to enable seamless customer advisory processes. The participant page can be hosted under the customer's own domain, and customer-specific declarations can be displayed and consent obtained through the platform.