Cheeky Munkey
Cheeky Munkey is a UK-based managed IT services provider founded in 1999, delivering outsourced IT support, cybersecurity, cloud, backup, and network/VoIP services to small and medium enterprises (20–250+ employees) from its St Albans headquarters via tiered monthly subscriptions and professional services.
- Company typePrivate
- Founded1999
- HeadquartersSaint Albans, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Cheeky Munkey does
Cheeky Munkey Limited is a privately held UK managed IT services provider headquartered in St Albans, Hertfordshire, founded in 1999. The company delivers outsourced IT support, cybersecurity, cloud, backup and disaster recovery, and network/VoIP services to UK small and medium enterprises with 20–250+ employees, with particular sector depth in education, charities, and professional services. Its core technology stack is built around Microsoft 365, Microsoft Azure, Google Workspace, and Cisco Meraki, supplemented by a proprietary 24/7 server monitoring application that tracks CPU, memory, disk, and process performance for proactive incident prevention.
The business operates five integrated service pillars — IT backup, IT security, cloud services, IT support bundles, and network/VoIP — sold primarily via monthly recurring subscriptions tiered from Basic to VIP, with additional professional services and hardware resale revenue streams. Go-to-market combines field sales, inside sales, free consultations, content marketing (weekly blogs), social media, and a referral programme. The company holds Cyber Essentials, Cyber Essentials Plus, and ISO 9001:2015 certifications, employs an in-house team of ~30 with no outsourcing, and reports long-tenured client relationships of 10+ years across multiple UK regions.
Cheeky Munkey firmographics
Firmographics- Name
- Cheeky Munkey
- Legal name
- Cheeky Munkey Limited
- Website
- https://cheekymunkey.co.uk
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Cheeky Munkey is a UK-based managed IT services provider founded in 1999, delivering outsourced IT support, cybersecurity, cloud, backup, and network/VoIP services to small and medium enterprises (20–250+ employees) from its St Albans headquarters via tiered monthly subscriptions and professional services.
- Ownership category
- akta.pro rank
Cheeky Munkey industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industries
- Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), VoIP Access & ITSP Services (HDAIAHAD)
Keywords
Where Cheeky Munkey is headquartered
LocationHeadquarters
- HQ city
- Saint Albans
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Cheeky Munkey business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Support Services: Recurring monthly subscription fees for comprehensive managed IT support including helpdesk, server maintenance, monitoring, security, and technical support. Delivered through tiered service packages (Basic, Medium, High, VIP) with varying response times.
- Professional Services: One-time fees for project-based professional services including IT procurement, IT consultancy, IT digital transformation, and implementation work. Charged at hourly or daily rates or fixed price per proposal.
- Hardware and Software Sales: Revenue from selling and supplying IT equipment including servers, networking hardware, computers, and related technology solutions as part of IT procurement services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Tiered IT Support & Security Bundles (Basic, Medium, High, VIP) |
| Subscription | Monthly | Fully Managed Server Support |
| Unit Pricing | Pay-as-you-go | Block Hours Server Support |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Cheeky Munkey product offering
Product offeringCore offering
Cheeky Munkey is a managed IT support provider delivering outsourced IT services, cybersecurity, cloud, backup, and network & VOIP solutions to UK SMEs. Core offerings are packaged into IT backup, IT security, cloud, IT support bundles (Bronze/Silver/Gold), and network & VOIP pillars, supplemented by IT consultancy, IT procurement, and digital transformation services. The firm serves as a single outsourced IT department for organizations with 20 to 250+ employees across the UK.
Product overview
Cheeky Munkey is an IT managed services provider offering a comprehensive portfolio of technology services rather than a single software product. The offering consists of five integrated service pillars: (1) IT Backup Solutions covering disaster recovery, data recovery, and SaaS protection; (2) IT Security Solutions encompassing Cyber Essentials certification, network security, cloud security, email security, penetration testing, and cybersecurity training; (3) Cloud IT Services including hosted solutions, Microsoft 365 management, and cloud backup; (4) IT Support & Security Bundles providing tiered managed IT support with 24/7 helpdesk, remote support, server management, and IT procurement; and (5) Network & VOIP Technology delivering business connectivity, hosted phone systems, and managed print services. The company also offers specialised server solutions including monitoring, virtualisation, and 24/7 support. Services are primarily delivered to SMEs across the UK with sector specialisations in education, charities, and professional services.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Backup Solutions Backup and disaster recovery service protecting business-critical data across on-premise servers, endpoints, and SaaS platforms such as Microsoft 365 and Google Workspace, designed for UK SMEs that cannot tolerate downtime or data loss.
- IT Security Solutions End-to-end cybersecurity service covering Cyber Essentials certification, network and cloud security, email security, penetration testing, security audits, and staff training, aimed at UK SMEs needing to reduce cyber risk and meet regulatory compliance.
- Cloud IT Services Cloud migration and managed cloud service covering Microsoft 365, Azure, SharePoint, Teams, and Google Workspace, helping SMEs move to and operate cloud productivity and infrastructure platforms.
- IT Support and Security Bundles Tiered monthly bundled IT support packages (Bronze, Silver, Gold) that combine helpdesk, security, and backup into a single fixed-fee contract, providing SMEs with predictable IT spend and a defined scope of service.
- Network and VOIP Technology Network infrastructure and hosted telephony service built on Cisco Meraki, including network design, deployment, security, and hosted VOIP phone systems for SME offices.
- Outsourced IT Support Fully outsourced IT department service providing remote support, 24/7 helpdesk, on-site engineers, and proactive monitoring for SMEs that lack internal IT staff.
- IT Consultancy Services Strategic IT advisory and digital transformation service providing IT roadmaps, audits, and planning engagements to help SMEs align technology with business strategy.
- IT Procurement Services Hardware, software, and licensing sourcing and procurement service that advises and supplies technology purchases on behalf of SME clients.
Quantifiable outcome
- 40+ new retail locations successfully integrated for expanding client UOE
- +2 more outcomes
Companies that use Cheeky Munkey
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles1 record
Cheeky Munkey technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Cheeky Munkey partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- MicrosoftcorePrimary technology partner providing Microsoft 365 and Microsoft Azure cloud platforms. Cheeky Munkey specialises in Microsoft 365 business solutions, Azure environments, and Microsoft-based IT infrastructure management. Clients enter into direct NCE agreements with Microsoft.
- GooglecoreTechnology partner providing Google Workspace environments. Cheeky Munkey supports Google Workspace integration and management for business clients.
- Cisco MerakicoreNetwork infrastructure technology partner. Used for standardising network infrastructure across multiple business locations, providing secure networking solutions for clients.
- VuzionminorCloud distributor and channel partner. Awarded Cheeky Munkey the Vuzion GROW Partner of the Year Award 2022 for brand building and marketing efforts within the Vuzion partner ecosystem.
Scale indicators5 records
Recent moves5 records
Expansion highlights6 records
Cheeky Munkey competitors and assessment
Company assessmentDirect peers
- Bluecube Technology Solutions: UK managed IT services and cloud provider serving SMEs with Microsoft 365, Azure, and infrastructure management. Operates with a similar subscription-based MSP model targeted at the UK SME segment.
- Littlefish: UK managed IT services and support provider offering 24/7 helpdesk, cloud, and security services for SMEs and mid-market organisations. Similar remote-first service delivery model and SME target market.
- Babble: UK cloud communications and managed IT services provider combining UCaaS, cloud, and IT support for SMEs. Comparable in its bundling of voice/VoIP, cloud, and managed support services.
- Fitzrovia IT: London-based managed IT support provider targeting SMEs with cloud, cybersecurity, and helpdesk services. Comparable service portfolio and SME customer focus to Cheeky Munkey.
- Air IT: UK MSP offering managed IT support, cloud services, and cybersecurity to SMEs. Also delivers Microsoft 365, Azure, and Cisco-based solutions, making it a near-direct competitor to Cheeky Munkey.
- Netstar: UK managed IT support and cloud services provider for SMEs and mid-market clients. Direct peer operating in the same Microsoft 365/Azure managed services niche with comparable subscription-based pricing.
- Focus Group: UK managed IT services provider covering cloud, communications, and cybersecurity for SMEs and mid-market clients. Direct competitor to Cheeky Munkey in the UK SME MSP segment with similar tiered managed-service offerings.
- Mirus IT: UK-based managed IT support provider focused on SMEs across multiple sectors, offering cloud, cybersecurity, and 24/7 helpdesk services. Closely comparable to Cheeky Munkey in size, customer profile, and service mix.
Emerging players
- Bridewell Consulting: UK-based cybersecurity-focused MSP and managed security services provider. Overlaps with Cheeky Munkey's cybersecurity bundle but skews more toward enterprise and regulated clients.
Broad incumbents
- Softcat: Large UK IT infrastructure provider and reseller serving mid-market and enterprise customers. While a much broader incumbent, it competes for the same Microsoft, Cisco, and cloud procurement and managed services wallet share as Cheeky Munkey.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Cheeky Munkey social profiles
Digital presenceCheeky Munkey compliance and trust
Trust signalCompliance3 records
Cheeky Munkey financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cheeky Munkey leadership team
Management profileNumber of profiles
Profiles3 records
Cheeky Munkey funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cheeky Munkey M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cheeky Munkey
What does Cheeky Munkey do?
Cheeky Munkey is a managed IT support provider delivering outsourced IT services, cybersecurity, cloud, backup, and network & VOIP solutions to UK SMEs. Core offerings are packaged into IT backup, IT security, cloud, IT support bundles (Bronze/Silver/Gold), and network & VOIP pillars, supplemented by IT consultancy, IT procurement, and digital transformation services. The firm serves as a single outsourced IT department for organizations with 20 to 250+ employees across the UK.
Is Cheeky Munkey a public or private company?
Cheeky Munkey is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Cheeky Munkey founded?
Cheeky Munkey was founded in 1999. It employs 11 to 50 people.
Where is Cheeky Munkey based?
Cheeky Munkey is headquartered in Saint Albans, United Kingdom, in the Europe region.
How does Cheeky Munkey make money?
Three revenue lines are on record. Managed IT Support Services are the primary driver. The others are professional Services and hardware and Software Sales.
Who are Cheeky Munkey's main competitors?
Direct peers on record are Bluecube Technology Solutions, Littlefish, Babble, Fitzrovia IT, Air IT, Netstar, Focus Group and Mirus IT. Bridewell Consulting is listed as an emerging player. Softcat is listed as a broad incumbent.
Does Cheeky Munkey have an API?
No public API is recorded for Cheeky Munkey.
What industry is Cheeky Munkey in?
Cheeky Munkey's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAMAC, Cloud Operations Outsourcing (Cloud Managed Operations). Its NAICS code is 5182 and its SIC code is 7374.